Public Service Vehicle Licence Appeal Allowed: Upper Tribunal Decision
📌 In brief
The Upper Tribunal allowed an appeal against a decision rejecting a standard public service vehicle operator’s licence application. The tribunal found procedural and evidentiary issues, emphasising the need for fairness and adequate reasoning in licensing decisions.
⚖️ Legal holding
A decision rejecting a public service vehicle operator’s licence application must be fair and adequately reasoned.
📖 Technical summary
The Upper Tribunal allowed an appeal against a decision rejecting a standard public service vehicle operator’s licence application due to procedural and evidentiary issues.
📜 Headnote Official document
The Upper Tribunal allowed an appeal against a decision rejecting a standard public service vehicle operator’s licence application. The tribunal found procedural and evidentiary issues, emphasising the need for fairness and adequate reasoning in licensing decisions.
📚 Full judgment Official document
NCN: [2017] UKUT 0285 (AAC) Appeal No. T/2017/03 IN THE UPPER TRIBUNAL
ADMINISTRATIVE APPEALS CHAMBER ([NAME_1] Appeals)
ON APPEAL from the DECISION of the [NAME_1] FOR THE SCOTTISH TRAFFIC AREA ([NAME_2])
Dated: 22 November 2016 (public inquiry: 13 June 2016)
Before: Mr E. Mitchell
Judge of the Upper Tribunal [NAME_3]
Member of the Upper Tribunal [NAME_3]
Member of the Upper Tribunal
Appellant: [redacted]
Attendances: [NAME_8] (solicitor), of [NAME_9], for the [NAME_4]
Heard at: George House, [ADDRESS], Edinburgh Date of hearing: 9 March 2017 (with subsequent written submissions) Date of decision: 6 July 2017
T/2017/03 2
DECISION OF THE UPPER TRIBUNAL
IT IS HEREBY ORDERED that this appeal is allowed. The [NAME_4]’s application for a licence under the Public Passenger Vehicles Act 1981 is remitted to a [NAME_1] to be selected by the Senior [NAME_1], other than the Scottish [NAME_1], for redetermination.
SUBJECT MATTER:-
Application for standard public service vehicle operator’s licence; fairness of proceedings before a [NAME_1]; adequacy of commissioner’s reasons
REASONS FOR DECISION
Background
1. A [NAME_4] comprised of [NAME_5] and [NAME_10] applied on 5 November 2015 to the Scottish [NAME_1] (hereafter “the Commissioner”) for a standard licence under the Public Passenger Vehicles Act 1981 (hereafter “the 1981 Act”). The [NAME_4] had the trading name [NAME_11].
2. We note that, under Scots law, a [NAME_4] is a separate legal entity (section 4(2) of the [NAME_4] Act 1890). By contrast, under the law of England and Wales, a [NAME_4] does not have a legal existence distinct from that of its members (Sadler v Whiteman [1910] 1 K.B. 868).
3. At the hearing before ourselves, we requested written confirmation that [NAME_12], as the other member of the [NAME_4], consented to the bringing of this appeal. Only [NAME_6] attended the hearing before the Upper Tribunal. Written confirmation was duly provided.
4. The [NAME_4]’s application sought authorisation to operate two public service vehicles (PSVs). The application described the operator’s proposed operating centre, vehicle maintenance and financing arrangements and gave details of the operator’s nominated transport manager. The application also disclosed [NAME_12]’s conviction for a speeding offence (‘SP 50’) on 8 February 2014, for which the penalty was a £60 fine and the endorsement of three points on her driving licence, and [NAME_6]’s convictions for the offence of using a mobile phone while driving, for which the penalty was a £60 fine and three points on his driving licence, and a £100
T/2017/03 3 ‘telecoms fine’, for using inappropriate language in a text message, on 10 August 2012.
5. By letter dated 9 May 2016, the [NAME_13] ([NAME_13]) wrote to the [NAME_4] to inform it that the Commissioner proposed to hold a public inquiry, before deciding whether to grant the [NAME_4]’s application, “to discuss the areas of concern and give you the opportunity to demonstrate how you meet the requirements”.
6. The public inquiry call-up ‘brief’ recorded that “a check of the drivers live system shows that in September 2014, [NAME_6] was given a verbal warning following a driver conduct event”. Referring to this matter, the [NAME_4]’s application had stated that [NAME_6] had previously been called to a public inquiry. It went on to give these details: “to be granted provisional driving entitlement for D/D1 – entitlement was granted after public inquiry. [NAME_6] was deemed fit and proper after hearing”.
7. The brief also referred to a [NAME_14]’s report written following observations carried out on 26 and 27 January 2017. The report concluded that on those dates the [NAME_4] were operating a service transporting employees of the [NAME_15] and [NAME_15] companies in the Livingston area using a vehicle with the registration no. [ID]. That vehicle displayed a “licence disc belonging to Andrew [NAME_16]” (a restricted PSV licence). Registration checks indicated that the [NAME_4] purchased the vehicle on 6 September 2014 (and disposed of it on 9 February 2016).
6. A [NAME_14] interviewed [NAME_6] under caution on 27 January 2016. The interview transcript indicates that [NAME_6] stated: - Andrew [NAME_16] owned the vehicle in question; - Acting as a self-employed person, [NAME_6] was given weekly payments by [NAME_16] for “driving the bus”. [NAME_6] denied being the operator of the minibus; - The pending [NAME_4] application was intended for “school runs” and the business would operate alongside [NAME_6]’s existing taxi business; - he was driving [NAME_16]’s minibus “to keep my driving experience up”; - he did not own the minibus.
T/2017/03 4 7. On 27 January 2016, a [NAME_14] also interviewed [NAME_16]. The interview transcript shows that [NAME_16] stated: - he was the operator of the minibus; - the minibus was used to fulfil a contract entered into by the ‘[COMPANY_17]’ but that company had been closed down “hence the reason its care of [NAME_11]”. [According to Companies House records, the company was dissolved on 11 September 2015]; - he was the owner of the minibus. When the [NAME_14] asked [NAME_16] to explain why the minibus was registered to [NAME_11], he responded “it made it easier for the money situation for petrol money, maintenance checks…that kind of thing for [[NAME_6]] to look after the contract because I lost interest because of my Dad being unwell”; - payments under the [COMPANY_17] contract were made to [NAME_6] and he arranged for maintenance, insurance and the vehicle excise licence; - he thought [NAME_6] had been operating the minibus from a date before “he got his driving licence D1 entitlement”, that date being “maybe January 2015”. Since that date, [NAME_16] had not had anything to do with use of the minibus.
8. A [NAME_14] interviewed [NAME_6] again on 28 January 2016. The transcript of the interview indicates: - [NAME_6] stated payments for the minibus contract went into his bank account and maintenance charges were paid from that account. The arrangement had been going on for about 11 months; - in response to the question whether [NAME_16] received any of the contract monies, [NAME_6] said “not as such there is money in the account though. It will be done at the end of the tax year, whatever profit is left”. [NAME_6] maintained that [NAME_16] was aware of this arrangement; - [NAME_6] drew the [NAME_14]’s attention to a passage from the [NAME_21]: “The payment may be made to the operator, the driver or any representative acting on behalf of the operator”; - [NAME_6] conceded that he paid for the minibus but maintained it was owned by [NAME_16] because “it’s on his operator disc. It’s on the VOSA site”;
T/2017/03 5 - [NAME_6] said the purpose of the arrangement with [NAME_16] was to give him some industry knowledge “in preparation for the application of my own operator licence”. He ensured all DVSA rules concerning upkeep and maintenance were complied with and “I’s also like to add that I’m extremely sorry and devastated that it looks like I’ve broken the law. It’s not a deliberate act, far from it. I’ve tried to help a friend and gain experience at the same time”.
9. The [NAME_4] were represented at the public inquiry by [NAME_8] (who also appeared before the Upper Tribunal).
10. The transcript of the inquiry reveals: - [NAME_16] did not attend (the inquiry was also convened to consider [NAME_16]’s application for variation of the conditions attached to his restricted licence); - [NAME_8] questioned the [NAME_14] who had interviewed [NAME_6] and [NAME_16]. The questioning went on for some time but the jist of it was that (i) [NAME_8] put it to the [NAME_14] that, during [NAME_6]’s 28 January 2016 interview, the [NAME_14] did not put to [NAME_6] an entirely accurate description of [NAME_16]’s interview on the previous day and (ii) [NAME_16]’s concession that [NAME_6] was operating the minibus business followed some cajoling on the part of the [NAME_14] when, in reality, the correct identification in law of an operator is a matter of fact and degree over which there may be reasonable differences of opinion; - [NAME_6] said he purchased the minibus and agreed [NAME_16] could use it because he had sold his own vehicle and was struggling financially; - [NAME_12] gave evidence that she had no experience in the transport industry but she was an organised person who would assist with paperwork and marketing.
11. Following the public inquiry, on 11 July 2016 the [NAME_13] wrote to [NAME_8] informing him that the Commissioner had ordered a transcript of an earlier driver conduct hearing involving [NAME_6]. The transcript and the papers relied on by [NAME_6] for that hearing would be supplied to [NAME_8]. The letter ended by stating that the Commissioner would defer making a decision on the [NAME_4]’s application until [NAME_8] had seen the transcript and driver conduct papers.
12. The next letter in the Commissioner’s file is undated but refers to the 11 July 2016 letter and states the transcript of a driver conduct hearing “in October 2014” is enclosed together with “related correspondence”. The letter states that Commissioner
T/2017/03 6 has “reminded herself of these matters” and will take them into account. [NAME_8] was invited to request a reconvened public inquiry or to make written submissions.
13. The following papers then appear in the Commissioner’s file: (a) letter dated 1 October 2014 written to [NAME_6] by the [NAME_13]. The letter states that, in the light of convictions recorded against [NAME_6] (the same convictions disclosed in the [NAME_4] application) the Secretary of State had referred to a [NAME_1] “your application for provisional large goods vehicle entitlement”. This letter also referred to a letter dated 24 September 2014 and an email dated 29 September 2014. A copy of the email is in the file but the letter appears not to be; (b) a letter dated 16 January 2015 written on [NAME_6]’s behalf by his MP requesting a decision as soon as possible; (c) the Commissioner’s letter in response to the MP, dated 12 February 2015, stating that the Commissioner had instructed that [NAME_6] be granted “provisional PCV driver licence entitlement”; (d) the Commissioner’s decision letter dated 12 February 2015 addressed to [NAME_6] at [ADDRESS], the registered office of a taxi company that [NAME_6] had been involved with but which was dissolved on 27 December 2013 (letters written to [NAME_6] by the [NAME_13] in connection with the present application were sent to [ADDRESS]). There were no accompanying reasons but the decision letter did state “Following on from the conduct hearing the [NAME_1] has asked that I warn you that you have no entitlement to operate passenger carrying vehicles and that Public Service Vehicle Operators licences are not transferable and therefore you cannot buy or rent an operator’s licence from any other party”; (e) an email dated 10 August 2016 written by [NAME_8]’s firm ([NAME_9].) which acknowledges receipt of the transcript of the driver conduct hearing. The letter reiterated the case put on [NAME_6]’s behalf at the public inquiry and submitted that new financial evidence supplied showed that the requirement for financial standing was met and, accordingly, there was no need to convene another costly pubic inquiry.
14. On 22 November 2016, the Commissioner rejected the [NAME_4]’s application. The Commissioner’s reasons include the following findings and conclusions: (a) sometime in 2015, probably February, [NAME_16] ceded operation of his minibus contract to [NAME_6]. [NAME_6] supplied the minibus and drivers and received and retained the contract payments;
T/2017/03 7 (b) in August 2015 [NAME_16] applied to vary the conditions attached to his restricted licence which was “at odds with any suggestion that [NAME_16] was emotionally hampered…from attending to business matters”; (c) “I am I no doubt that from at least early 2015 [NAME_5] operated the [NAME_15] Livingston station contract and that he did it for his own commercial benefit and not as agent or proxy for [NAME_16]”; (d) despite the warning given in the 12 February 2015 letter (following the driver conduct hearing), “it is now clear that [[NAME_6]] and [NAME_16] had made an arrangement whereby [NAME_6] had taken over a shuttle run contract which required an operator’s licence and disc and that the disc came from [NAME_16]”. The next paragraph of the reasons read as follows: “I do not find [NAME_6] to be credible or trustworthy to hold an operator’s licence. I am not satisfied that he has repute and therefore the [NAME_4] cannot have a licence and the application is refused”; (e) “I make no adverse findings against [NAME_12]. There is no evidence that she was party to the arrangement or instrumental in its inception or continuation…Similarly, I say nothing adverse in relation to [NAME_18] [proposed transport manager]. All else being equal he could be transport manager, with an agreed contract between the parties”; (f) The Commissioner made “some observations on finance” and went on to express puzzlement as to the source of finance relied on by the [NAME_4]. The Commissioner ended by stating “I remain to be satisfied on finance”. The grounds of appeal 15. For the [NAME_4], [NAME_8] argues: (1) at the driver conduct hearing, the Commissioner gave no warning along the lines of those recorded in the letter of 12 February 2015. And the decision letter of 12 February 2005 was not issued to [NAME_6], only to the [NAME_19]. who had been assisting him. It follows that [NAME_6] had not been put “on warning” that he had no entitlement to operate passenger carrying vehicles nor that PSV licences were non- transferable.
Accordingly, the Commissioner’s finding that [NAME_6] lacked credibility was flawed; (2) the Commissioner made no findings of fact to support her conclusion that [NAME_6] lacked credibility;
T/2017/03 8 (3) the Commissioner gave inadequate reasons for her finding that [NAME_6] lacked credibility. Conclusions 16. We find that grounds 2 and 3 are made out and allow this appeal. The Commissioner’s conclusion that [NAME_6] lacked credibility followed a recitation of the evidence but the necessary linkage between the evidence and the conclusion – in the form of relevant findings of fact – was absent. For the same reason, the Commissioner gave inadequate reasons for her finding that [NAME_6] was not credible. These were material errors of law.
17. Even if we assume the 12 February 2015 letter was properly issued to [NAME_6]: (a) the evidence, including the ‘warning’ in the 12 February 2015 letter, does not speak for itself so as to compel the conclusion that [NAME_6] was neither credible nor trustworthy. As [NAME_8] pointed out at the hearing, the documentary evidence does not necessarily imply that [NAME_6] set out deliberately to circumvent the licensing regime; (b) a question remained as to whether [NAME_6] had made an honest mistake as to the nature of the warning contained in the 12 February 2015 letter. Such a mistake would not, of course, turn an unlicensed operation into a licensed operation but it would bear on the credibility of [NAME_6]’s evidence and his trustworthiness. This point was not addressed in the Commissioner’s reasons.
18. On the evidence, we cannot properly find that the 12 February 2015 letter was not issued to [NAME_6]. The letter of 12 February 2015 was addressed to [NAME_6] at [ADDRESS]. A previous [NAME_13] letter about the driver conduct hearing, dated 1 October 2014, was also addressed to [NAME_6] at [ADDRESS] and must have got to him because he attended the subsequent driver conduct hearing. However, his correspondence address has now changed. It seems us to be fair that the [NAME_13] should, for the purposes of the remitted determination, check their files in case the 12 February 2015 letter was not sent to the address for correspondence notified by [NAME_6] as at that date.
19. We have thought long and hard about how fairly to dispose of this appeal. [NAME_8] made cogent submissions that the Upper Tribunal should itself grant the licence that the Commissioner refused. We were nearly persuaded but, ultimately, decided that the [NAME_4]’s application should be remitted to a [NAME_1] for reconsideration.
20. The Commissioner made no definite finding as to [NAME_18]’s suitability to act as the operation’s transport manager and left open the question whether the
T/2017/03 9 operation had sufficient financial standing. In our view, in this case these are matters that should be addressed by a [NAME_1] since the commissioners are the body designated by Parliament as normally responsible for making licensing decisions, have a level of day-to-day involvement with the transport sector that the Upper Tribunal does not and may be better placed to decide on the effectiveness of licence conditions where licensing concerns exist but are not sufficient to justify refusing a licence.
21. Had we been minded to take the course proposed by [NAME_8], we may also have needed to invite the Driver and Vehicle Standards Agency to make further submissions on the application and possibly held a further hearing, adding to the delays experienced by the [NAME_4] in determining this application.
22. We order that the Commissioner’s decision is set aside and remit the [NAME_4]’s application for re-determination before a different [NAME_1]. We do not consider it would be fair to remit to the Scottish [NAME_1] in the light of her adverse findings about [NAME_6]’s credibility and trustworthiness. Under paragraph 14 of Schedule 4 to the Transport Act 1985, it falls to the Senior [NAME_1] to allocate a commissioner to decide the [NAME_4]’s application.
23. Since we have set aside the Commissioner’s decision, it follows that the [NAME_1] who next deals with the [NAME_4]’s application must not, in his or her reasoning, take into account the Commissioner’s findings of fact and conclusions.
24. Finally, we acknowledge our gratitude to [NAME_8] for his assistance at the hearing. His submissions were measured and sensible and, in our view, he ably represented the [NAME_4] without losing sight of the wider public interest factors that must be taken into account in PSV licensing cases.
Mr E. Mitchell, Judge of the Upper Tribunal, 6 July 2017 (signed on original)
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal found that the Commissioner's conclusion that a party lacked credibility was flawed due to the absence of relevant findings of fact linking the evidence to the conclusion.
- The tribunal determined that the Commissioner gave inadequate reasons for her finding that a party was not credible, constituting material errors of law.
- The tribunal noted that the evidence, including a warning letter, did not compel the conclusion that a party was neither credible nor trustworthy, as the documentary evidence did not necessarily imply deliberate circumvention of the licensing regime.
- The tribunal considered that a question remained as to whether a party had made an honest mistake regarding the nature of a warning letter, which was not addressed in the Commissioner's reasons.
- The tribunal decided to remit the application for reconsideration before a different commissioner, as the original decision contained adverse findings about a party's credibility and trustworthiness.
❌ Tends to be rejected
- The argument that the Commissioner made no findings of fact to support her conclusion that a party lacked credibility was rejected, as the tribunal found that the necessary linkage between evidence and conclusion was absent.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Upper Tribunal allowed the appeal, remitting the application for a standard public service vehicle operator’s licence to a different commissioner for redetermination.
What was the dispute about?
The dispute was about whether the Commissioner's decision to reject the application for a standard public service vehicle operator’s licence was fair and adequately reasoned.
How did the court decide, and why?
The court decided that the Commissioner's decision was procedurally unfair and inadequately reasoned, emphasising the need for fairness and adequate reasoning in licensing decisions.
Which laws or rules were applied?
The Public Passenger Vehicles Act 1981 was applied.
What was the argument that mattered most?
The argument that mattered most was that the Commissioner's decision lacked procedural fairness and adequate reasoning, which is essential for licensing decisions.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, allowing the appeal and remitting the application for redetermination.
What does this mean for someone in a similar situation?
This means that someone in a similar situation should ensure that the decision-making process is fair and adequately reasoned, and that procedural fairness is maintained.
What evidence or documents mattered?
The evidence and documents that mattered included the public inquiry transcripts, the Commissioner's decision letter, and the relevant correspondence and interviews.
