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AllowedFirst-tier Tribunal (Property Chamber)·

Tenant Costs Not Added to Service Charge or Passed to Tenants

Case No.

📌 In brief

The First-tier Tribunal ruled that the landlord cannot add the costs of legal proceedings to the service charges or pass them directly to tenants as administration fees.

⚖️ Legal holding

A tenant is entitled to have costs incurred by the landlord in connection with proceedings not added to the service charge or charged directly to tenants as administration fees.

Topics

costsservice chargesleaseholders

Provisions

Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013Landlord and Tenant Act 1985 s.20CCommonhold and Leasehold Reform Act 2002 s.11 para 5A

📖 Technical summary

The tribunal ordered the respondent to pay the applicant's costs and barred the respondent from adding those costs to service charges or charging them directly to tenants as administration fees.

📜 Headnote Official document

The First-tier Tribunal ordered the respondent to pay the applicant's costs of £1,550.00 and barred the respondent from adding those costs to service charges or charging them directly to tenants as administration fees.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY) Case Reference : LON/00BJ/LRM/2021/0019P Property :

46 [ADDRESS] [POSTCODE]

Applicant : [redacted] : Mr [COUNSEL] of the [COMPANY] Respondent : [redacted] :

Supplemental cost application following an application for a determination of entitlement to right to manage Tribunal Member :

Judge P Korn

Date of Decision : 23rd November 2021

SUPPLEMENTAL DECISION ON COSTS

Description of type of determination This has been a determination on the papers (without an oral hearing) which has not been objected to by the parties. Decisions of the tribunal (1) The tribunal makes an order under paragraph 13(1)(b) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013 (“the Tribunal Rules”) that the Respondent is required to pay to the Applicant its costs of £1,550.00.

2 (2) The tribunal also makes an order under section 20C of the Landlord and Tenant Act 1985 for the benefit of all of the members of the [COMPANY] in their capacity as [NAME] that none of the costs incurred by the Respondent in connection with these proceedings (including the proceedings relating to the Main Application) can be added to the service charge. (3) The tribunal also makes an order under paragraph 5A of Schedule 11 to the Commonhold and Leasehold Reform Act 2002 for the benefit of all of the members of the [COMPANY] in their capacity as [NAME] that none of the costs incurred by the Respondent in connection with these proceedings (including the proceedings relating to the Main Application) can be charged direct to any tenant as an administration charge under their lease The background 1. This application is supplemental to an application (the “Main Application”) made by the Applicant for a determination of entitlement to the right to manage the Property. In a decision on the Main Application dated 26th October 2021 Ms [NAME] of the First- tier Tribunal (“FTT”) determined that the Applicant had acquired the right to manage the Property on the relevant date.

2. The Applicant has now made a cost application pursuant to paragraph 13(1)(b) of the Tribunal Rules and cost applications pursuant to section 20C of the Landlord and Tenant Act 1985 and paragraph 5A of Schedule 11 to the Commonhold and Leasehold Reform Act 2002. Applicant’s written submissions 3. Mr [APPELLANT], leaseholder of Flat 12 and a director of the [COMPANY], has made a witness statement in support of the cost application, part of which gives background information to the Main Application.

4. Mr [NAME] states that from late 2018 to the time of the making of the Main Application Mr [RESPONDENT] was the sole director of the [COMPANY] and that he appointed [RESPONDENT] (“ABC”) as the managing agent of (inter alia) the Property. Mr [NAME] is also sole director and sole shareholder of [NAME]. In Mr [NAME] submission, by the terms of its Articles of Association the developer/freeholder intended that the [NAME] take joint control of the [COMPANY], and he states that it is clear that they can in principle do so simply by applying to become members. A number of [NAME] have attempted to become members of the [COMPANY] over the years but any

3 applications for membership have been “obfuscated” or seemingly not received or actioned. In the meantime, there has been what he describes as a worrying rise in service charges “for no apparent reason other than for the financial gain of [NAME] and [COMPANY]”.

6. Mr [NAME] states that the right to manage claim was a direct result of the issues described above. Mr [NAME] resisted the claim and continued to do so despite the fact that the other two superior landlords accepted it on 18th June 2021.

7. Instead of accepting the position unconditionally, on 22nd June 2021 Mr [NAME] telephoned Mr [APPELLANT] and offered to accept that the Applicant had a right to manage but only in return for [NAME] dropping a service charge application which they had made to the FTT. Mr [NAME] also alleged that the right to manage claim was critically flawed and that the Applicant would lose that claim if it proceeded with it through the FTT.

8. The FTT determined the Main Application in the Applicant’s favour on 30th September 2021 but then on 1st October 2021 the Respondent objected that its request for an oral hearing had not been acknowledged. As a consequence, the decision of 30th September 2021 was set aside and an oral hearing was set for 8th November 2021. On 20th October 2021 the Respondent then withdrew its challenge to the Main Application.

9. The Applicant submits that the Respondent’s behaviour shows an intent to delay and obfuscate the Main Application, and that the Main Application was only made necessary in the first place because Mr [RESPONDENT] had appropriated the [COMPANY].

10. Mr [RESPONDENT] also notes that the [COMPANY] expelled ABC as a member on 4th November 2021 following what he describes as a damning FTT report on Mr [NAME] performance as an FTT appointed manager in relation to a different property.

11. The Applicant seeks a cost award in the sum of £1,550.00 against the Respondent and against Mr [RESPONDENT] personally, that sum representing the costs incurred by the Applicant in these collective proceedings. They also seek an order under section 20C of the Landlord and Tenant Act 1985 and an order under paragraph 5A of Schedule 11 to the Commonhold and Leasehold Reform Act 2002.

4 Respondent’s position 12. The Respondent has not made any submissions in response to the Applicant’s cost applications despite having been given an opportunity to do so. The tribunal’s analysis Paragraph 13(1)(b) of the Tribunal Rules 13. Although not explicit in the Applicant’s cost application, it is clear from paragraph 12 of Ms [APPELLANT] decision on the Main Application that the Applicant’s cost claim is intended to be made under paragraph 13(1)(b) of the Tribunal Rules, the relevant part of which states as follows: “The Tribunal may make an order in respect of costs … if a person has acted unreasonably in bringing, defending or conducting proceedings in … a residential property case, or … a leasehold case”.

14. In its decision in [ADDRESS] [COMPANY] v Alexander [2016] UKUT 290 (LC) the Upper Tribunal gave some guidance on the application of paragraph 13(1)(b) of the Tribunal Rules and established a three-stage test. The first part of the test, which is a gateway to the second part, is whether the party against whom the cost application is made has “acted unreasonably”.

15. As to what is meant by acting “unreasonably”, the Upper Tribunal in [ADDRESS] followed the approach set out in Ridehalgh v Horsfield [1994] EWCA Civ 40, [1994] Ch 205 and stated that “unreasonable conduct includes conduct which is vexatious, and designed to harass the other side rather than advance the resolution of the case. It is not enough that the conduct leads in the event to an unsuccessful outcome”.

16. In Ridehalgh, Sir [NAME] MR described the acid test of unreasonable conduct in the context of a cost application as being whether the conduct permits of a reasonable explanation. One principle which emerges from both Ridehalgh and [ADDRESS] is that costs are not to be routinely awarded pursuant to a provision such as paragraph 13(1)(b) of the Tribunal Rules merely because there is some evidence of imperfect conduct at some stage of the proceedings. Sir [NAME] also said that conduct could not be described as unreasonable simply because it led to an unsuccessful result. The Upper Tribunal in [ADDRESS] added that tribunals should also not be over-zealous in detecting unreasonable conduct after the event.

17. In the present case, I am satisfied that the conduct of the Respondent and of its sole director, Mr [RESPONDENT], has been unreasonable. [NAME] had legitimate concerns about the relationship between

5 the Respondent and ABC and about the impediments to their becoming members of the [COMPANY]. It is also clear that the Respondent, through its sole director Mr [RESPONDENT], used inappropriate tactics to try to prevent the [NAME] acquiring the right to manage and to pressurise them to drop their service charge application. The Respondent/Mr [RESPONDENT] then opposed the right to manage claim, despite seemingly not having any real grounds for doing so, and then objected to the FTT’s initial determination on the right to manage claim on the ground that the FTT had not acknowledged a request for an oral hearing only then to withdraw that objections once an oral hearing had been arranged.

18. The second part of the [ADDRESS] approach is to decide, if the party against whom the cost application is made has acted unreasonably, whether an order for costs be made. The answer to this second part of the test in my view is that an order should be made. The unreasonable conduct was quite extreme and was clearly designed to frustrate the Applicant’s legitimate use of the FTT’s process in order to confirm that it had acquired the right to manage the Property. This was not a case of the Respondent/Mr [RESPONDENT] raising sensible objections in good faith to the right to manage claim. The unreasonable conduct caused the Applicant to incur significant extra cost, caused long delays to the right to manage being confirmed and clearly also caused much aggravation to the [NAME] involved in the [COMPANY]. Therefore, it is clear top me that a cost order should be made.

19. The third part of the [ADDRESS] approach is to work out, if an order should be made, what the terms of the order should be. The Applicant is claiming the amount of £1,550.00 and has provided copy invoices totalling this amount. There are possible questions as to whether all of this amount should be awarded, for example whether some of these costs would have been incurred anyway, although it is clear from [ADDRESS] that the correct approach to a Rule 13 cost application is not necessarily to limit the cost award to those costs which have been caused by the unreasonable conduct in question. There is also a possible question as to whether £1,550.00 is a reasonable amount for the matters to which it relates, as the mere fact that costs have been incurred does not by itself make them fully recoverable.

20. The above arguments and others might have been made by the Respondent/Mr [RESPONDENT], but they have not been. Indeed, the Respondent/Mr [RESPONDENT] have not made any representations at all in response to the Applicant’s cost application. In the absence of any objections from them and on the basis of the evidence before me I consider it appropriate to award the Applicant the full £1,550.00. The conduct of the Respondent/Mr [RESPONDENT] has been particularly poor, it has caused significant unnecessary delay and anguish and £1,550.00 does not seem to me to be an unreasonable sum in the circumstances in the absence of any objections.

6 21. The Applicant has asked that the cost award be made against both the Respondent and Mr [RESPONDENT] personally, but I do not see anything in the legislation which allows me to make the award against Mr [RESPONDENT] personally. It is the Respondent who was the opposing party in this case, albeit that Mr [NAME] was making decisions as sole director, and it is therefore the Respondent’s conduct alone in respect of which the cost award has to be made. Section 20C application 22. The Applicant together with its members in their capacity as [NAME] has also applied for a cost order under section 20C of the Landlord and Tenant Act 1985 (“Section 20C”). The relevant parts of Section 20C read as follows:- (1) “A tenant may make an application for an order that all or any of the costs incurred, or to be incurred, by the landlord in connection with proceedings before … the First-tier Tribunal … are not to be regarded as relevant costs to be taken into account in determining the amount of any service charge payable by the tenant …”.

23. The Section 20C application is therefore an application for an order that the whole or part of the costs incurred by the Respondent in connection with these proceedings cannot be added to the service charge.

24. To the extent that the Respondent has incurred any costs then it is self- evidently right that it should not be entitled to recover those costs from [NAME]. I therefore make an order for the benefit of all of the members of the [COMPANY] in their capacity as [NAME] that none of the costs incurred by the Respondent in connection with these proceedings (including the proceedings relating to the Main Application) can be added to the service charge. Paragraph 5A application 25. The Applicant together with its members in their capacity as [NAME] has also applied for a cost order under paragraph 5A of Schedule 11 to the Commonhold and Leasehold Reform Act 2002 (“Paragraph 5A”). The relevant parts of Paragraph 5A read as follows:- “A tenant of a dwelling in England may apply to the relevant … tribunal for an order reducing or extinguishing the tenant’s liability to pay a particular administration charge in respect of litigation costs”.

26. The Paragraph 5A application is therefore an application for an order that the whole or part of the costs incurred by the landlord in

7 connection with these proceedings cannot be charged direct to the relevant tenant as an administration charge under the Lease.

27. To the extent that the Respondent has incurred any costs then again it is self-evidently right that it should not be entitled to recover those costs from [NAME]. I therefore make an order for the benefit of all of the members of the [COMPANY] in their capacity as [NAME] that none of the costs incurred by the Respondent in connection with these proceedings (including the proceedings relating to the Main Application) can be charged direct to any tenant as an administration charge under their lease.

Name: Judge P. Korn Date: 23rd November 2021

RIGHTS OF APPEAL

A. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) a written application for permission must be made to the First-tier Tribunal at the regional office dealing with the case.

B. The application for permission to appeal must arrive at the regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.

C. If the application is not made within the 28 day time limit, such application must include a request for extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.

D. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The costs incurred by the landlord in proceedings not for the tenant's benefit are excluded from the service charge.
  • Costs are only chargeable if they are deemed reasonable and directly related to the service charge.
  • Tenants are entitled to acquire the right to manage the property if they meet statutory requirements.
  • Landlords must provide financial information promptly when a right-to-manage company acquires management rights.
  • Claimants are not required to pay costs if their conduct is not deemed unreasonable.

❌ Tends to be rejected

  • (No significant factors identified that went against the claimant in the provided cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The court ordered the landlord to pay the tenant's legal costs and prohibited the landlord from passing those costs onto tenants.

Who was involved?

The case involved a tenant company and a landlord company.

How did the court decide, and why?

The court decided that the landlord's behavior was unreasonable and caused unnecessary delays and costs, thus ordering the landlord to pay the tenant's costs.

Which laws or rules were applied?

The court applied the Tribunal Procedure Rules and the Landlord and Tenant Act 1985.

What was the argument that mattered most?

The tenant argued that the landlord's behavior was unreasonable and caused unnecessary delays and costs.

Was the decision for or against the person who brought the case?

The decision was in favour of the tenant.

What does this mean for someone in a similar situation?

Tenants in similar situations can seek to have their legal costs covered by the landlord and prevent those costs from being passed on to them.

What evidence or documents mattered?

Witness statements and invoices for legal costs were important in the decision.

Can a decision like this be appealed?

Yes, a party can appeal this decision to the Upper Tribunal within 28 days of receiving the written reasons for the decision.

Is it worth getting a solicitor for a case like this?

It is recommended to seek legal advice from a qualified solicitor for cases involving legal costs and service charges.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.