Tenant Fees Act 2019: Unreasonable Early Termination Fee Ruled Prohibited
📌 In brief
The First-tier Tribunal ruled that a fee of £1,320 for early termination of tenancy was unreasonable and therefore prohibited under the Tenant Fees Act 2019. The Respondents were ordered to repay the sum of £957 to the Applicant.
⚖️ Legal holding
A tenant is entitled to a refund if a fee for early termination of tenancy is unreasonable and prohibited under the Tenant Fees Act 2019.
📖 Technical summary
The Tribunal ruled that a £1,320 fee for early termination of tenancy was unreasonable and thus prohibited under the Tenant Fees Act 2019.
📜 Headnote Official document
The Tribunal ruled that a fee of £1,320 for early termination of tenancy was unreasonable and thus prohibited under the Tenant Fees Act 2019. The Respondents were ordered to repay the sum of £957 to the Applicant.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/00ML/HTC/2022/0002
Property
:
22 [ADDRESS], [POSTCODE]
Applicant: [redacted]
:
Respondent: [redacted]
(1) [NAME] (2) [COMPANY]
:
[COMPANY] of Application
:
Tenant Fees Act 2019
Tribunal Member(s)
:
Judge Whitney Mrs A Clist MRICS
Date of Hearing
Date of Determination
:
:
19th October 2022
19th October 2022
DETERMINATION
2
Background
1. The Applicant seeks an order that the payment of a fee of £1,320 made for the early termination of tenancy fee was a prohibited payment under the Tenant Fees Act 2019.
2. The Applicant was a joint tenant with [APPELLANT] [NAME]. The Applicant wished to be released from his tenancy before the end of the fixed term. He was required to pay the Second Respondent on 25th September 2020 a fee of £1,320. The First Respondent was the Landlord and the Second Respondent was their agent. The Applicant contends the fee was a prohibited payment and he should be refunded the money paid.
3. Various directions were issued including listing the matter for a hearing on 19th October 2022. A bundle was presented and references in [ ] are to pages within this bundle.
HEARING
4. The Applicant attended the hearing. The Second Respondent had made an application to appear remotely by video but this application was refused on 14th October 2022. Neither Respondent attended the hearing.
5. The Tribunal was satisfied that the Respondents were aware but had chosen not to take part in the proceedings.
6. The Applicant relied upon the bundle presented. He was seeking recovery of £1320, interest and costs of obtaining solicitors advice.
7. Mr [APPELLANT] explained he had found the new tenant. He accepted that the Second Respondent had undertaken referencing and would therefore probably have prepared a new tenancy and protected any deposit. He had been presented with an invoice for one months rent plus vat for breaking his tenancy and no breakdown of this amount. He accepted the landlord may well have incurred some costs but he had received no breakdown of the amounts. He had requested and required a proper final account.
DECISION
8. The Applicant has made application pursuant to Section 15 of the Tenant Fees Act 2019 seeking recovery of a prohibited payment.
9. The Second Respondent invoiced the Applicant and his wife the sum of £1320 (£1100 plus vat) on 25th September 2020 [43]. This sum was paid.
3 10. It appears to be accepted that the Applicants wished to be released early from their tenancy agreement [45-83] which commenced on 14th July 2020. Both parties appear to agree the tenancy ended on 25th September 2020 and the Applicant and his wife paid the invoice rendered by the Second Respondent and referred to above for the sum of £1320. The Applicant contends he knew this was an unlawful payment but wished to ensure he was released from the agreement.
11. We are satisfied that the payment levied by the Second Respondent is not a permitted payment under Schedule 1 of the Tenant Fees Act 2019 as the amount charged is unreasonable.
12. The Respondents have produced no explanation as to the amount charged. We have limited evidence including a Schedule of the Second Respondents “A Landlord’s Guide to Fees” [44]. Nowhere in this document does it explain that one months rent may be charged to allow a tenant to vacate early.
13. We are satisfied that the Applicants found the new tenant to replace them and so no marketing or other similar activity was undertaken by the Respondents. The bundle includes various emails (see for example [35-38]) between employees of the Second Respondent and the Applicant referring to the work being undertaken to arrange for new tenants to be in a position to replace the Applicant.
14. We are satisfied that certain costs will have properly been incurred being the costs of registering any deposit, referencing the tenant and preparing the tenancy agreement. The Schedule [44] provides that the costs amount to £363 inclusive of vat. In our judgment these are reasonable costs for allowing the Applicant to break early his tenancy agreement being costs the Landlord would incur with his letting agent for undertaking reasonable checks and preparation of appropriate tenancy documentation.
15. We find that the sum of £957 charged by the Second Respondent to the Applicant is a prohibited payment being the sum paid of £1320 less the amount we have found to be a reasonable charge of £363. We find that the Respondents are joint and severally liable to pay this sum to the Applicant.
16. We turn now to the additional items which the Applicant seeks. He advanced no legal basis for recovery of the same. Our power to award return of the prohibited payment is afforded to us pursuant to the Tenant Fees Act 2019. There is no provision for payment of interest and we decline to order the same.
17. Turning to the solicitors costs it seems this is for advice in respect of these and county court proceedings. The starting point is that the Tribunal does not generally make awards of costs. We have certain powers under which costs awards can be made but we are
4 not satisfied that any good reason has been advanced in these proceedings to justify the making of any costs award and we decline to do so.
CONCLUSION
18. We find the Respondents should repay to the Applicant the sum of £957 being a prohibited payment under the Tenant Fees Act 2019.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
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- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
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- First-tier Tribunal (Property Chamber) Tribunal Decision on Reasonable Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Premium for Collective Enfranchisement
- First-tier Tribunal (Property Chamber) Tenant Entitled to Holding Deposit Return Under Tenant Fees Act 2019
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The claimant successfully argues that a fee for early termination of tenancy is unreasonable and prohibited under the Tenant Fees Act 2019.
- Tenants are entitled to challenge the reasonableness of various fees and charges imposed by landlords.
- Courts allow claims where landlords impose charges based on incorrect information or where charges do not comply with statutory requirements.
- Claims are successful when tenants demonstrate that service charges are unreasonable or improperly managed.
- Tenants win when they show that a landlord failed to obtain necessary licenses, leading to the repayment of rent.
❌ Tends to be rejected
- (No significant factors leading against the claimant are present in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The fee of £1,320 for early termination of tenancy was deemed unreasonable and thus prohibited under the Tenant Fees Act 2019.
Who was involved?
The case involved a tenant and a landlord/letting agent.
How did the court decide, and why?
The court decided that the fee was unreasonable because it exceeded the costs reasonably incurred by the landlord/agent.
Which laws or rules were applied?
The Tenant Fees Act 2019 was applied.
What was the argument that mattered most?
The argument that mattered most was that the fee was unreasonable and thus prohibited under the Tenant Fees Act 2019.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to recover an unreasonable fee for early termination of tenancy.
What evidence or documents mattered?
Evidence included the invoice for the fee and emails showing the work done to arrange for new tenants.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for such cases.
