Tenant Loses Service Charge Case Due to Non-Compliance with Court Directions
📌 In brief
The First-tier Tribunal ruled that a tenant lost a service charge case because they did not follow the court's instructions. This means the tenant must now pay the service charges in question.
⚖️ Legal holding
A tenant must comply with court directions to defend an a person regarding service charges.
📖 Technical summary
The First-tier Tribunal (Property Chamber) ruled on a service charge dispute under the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal (Property Chamber) ruled that a tenant's failure to comply with court directions resulted in the dismissal of their defense against service charge claims. The tenant was barred from defending the application and the service charges were deemed reasonable and payable.
📚 Full judgment Official document
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BJ/LSC/2020/0371 Property : 13A [ADDRESS] [POSTCODE] Applicant : [redacted] : [COUNSEL] (Counsel) [NAME] Legal Respondents : [redacted] : [COUNSEL] (Counsel) [NAME] of [NAME] :
Service charges – section 27A Landlord & Tenant Act 1985
Tribunal : Judge [NAME] MA MRICS Date of Decision : 17th May 2021
REASONS FOR DECISION GIVEN ORALLY ON 17th MAY 2021
2 Covid-19 pandemic: description of hearing This has been a remote video hearing which has been not objected to by the parties. The form of remote hearing was V:CVPREMOTE. A face-to-face hearing was not held because it was not practicable and all issues could be determined in a remote hearing. The order made is described below.
DECISION (1) The Respondent’s oral [NAME] to rely on a bundle of evidence filed and served out of time is refused.
(2) The Respondent is debarred from defending the [NAME].
(3) The [NAME] is determined summarily in favour of the Applicant. The Service charges set out in the [NAME] amounting to £2432.02 are determined to be reasonable and payable.
(4) The Respondent’s [NAME] pursuant to s.20C of the Landlord and Tenant Act 1985 is dismissed.
REASONS 1. The Tribunal gave its decision orally at the hearing on 17th May 2021. This written decision sets out its reasons. The Tribunal apologises to the parties for the length of time it has taken to produce this decision. It has been delayed due to an administrative oversight on the part of the Tribunal.
2. The Applicant made this [NAME] in an [NAME] form dated the 1st December 2020.
3. The Tribunal gave directions for its disposal in a decision dated 12th January 2021. In the usual way the Applicant was to provide initial disclosure of certain documents, the Respondent was then ordered to do the following: By 1 March 2021 the tenant shall send to the landlord by email: • a schedule in the form attached to these directions, completed by the tenant setting out in the relevant column, by reference to each service charge year: ▪ the item and amount in dispute; ▪ the reason(s) why the amount is disputed; and ▪ the amount, if any, the tenant would pay for that item.
3 • copies of any alternative quotes or other documents (including any colour photographs) upon which the tenant intends to rely. • a statement (if not already contained within the tenant’s comments in the schedule) setting out: ▪ the relevant service charge provisions in the lease; ▪ any legal submissions in support of the challenge to the service charges claimed, including argument, if liability to pay is at issue. ▪ In respect of the insurance premium alternative premium quotations on a like-for-like basis; ▪ the grounds for any objection to the premium; ▪ the grounds for any objection to the level of sum insured; ▪ comparable evidence from any broker you have contacted; o any witness statements of fact upon which the tenant relies should identify the name and reference number of the case, have numbered paragraphs and end with a statement of truth and the signature of the witness. Original witness statements should be brought to the hearing. In addition, witnesses are expected to attend the hearing to be cross-examined as to their evidence, unless their statement has been agreed by the other party.
4. The directions went on to provide that, once it had received the Respondent’s case, the Applicant should complete the relevant column in the Respondent’s schedule and file and serve its own statement of case and evidence. There was then also provision for a reply from the Respondent. A hearing date was set for 17th May 2021.
5. The directions contained the usual warning that: “If the respondent fails to comply with these directions the tribunal may bar them from taking any further part in all or part of these proceedings and may determine all issues against it pursuant to rules 9(7) and (8) of the 2013 Rules.” 6. The Respondent failed to file or serve any schedule, statement of case or evidence in line with the directions.
4 7. On 7th May the Respondent applied to the Tribunal by email to postpone the hearing on 17th May 2021. That [NAME] was refused by judge Vance on 10th May 2021.
8. The Respondent then filed and served a bundle of documents including a witness statement and “reply to [NAME]” on 14th May 2021.
9. At the hearing the Respondent sought permission to rely on that bundle arguing that the hearing could go ahead and that there was no (or very little) prejudice to the Applicant in the Respondent being permitted to rely on that evidence notwithstanding its lateness. The reason for the lateness was said to be that the Respondent had intended to be represented by a family member who was a property barrister but had been “let down”.
10. The Applicant opposed that [NAME] and argued that the Respondent should be debarred from defending the [NAME] as a result of its failure to comply with the directions. The Respondent argued that there was no meaningful detail about the family member who was alleged to have been representing the Respondent, such as their identity or when their assistance was sought, and no documents or correspondence to substantiate that claim. They submitted that there was no evidence of any good reasons for the failure to comply with the directions.
11. The Applicant further argued that there was no prospect of the hearing taking place today if the [NAME] was granted because the further steps envisaged by the directions had not taken place because they were contingent upon the Respondent having served his statement of case and evidence in sufficient time for the Applicant to consider them and respond to them. That severely prejudiced the Applicant.
12. The Tribunal agrees entirely with the submissions made by the Applicant. The failure to comply with the directions was a serious breach because it effectively prevented the [NAME] from progressing in line with the directions which followed them. It meant that the Applicant did not know what the Respondent’s case was until very shortly before the hearing of the [NAME] and meant that today’s hearing could not be an effective trial because the Applicant had not had a sufficient period of time to consider and respond to it evidentially.
13. There was no good reason for the failure to comply with the directions. There is no meaningful detail about the alleged failure by a family friend to assist or represent the Respondent or any correspondence or documentation to support the Respondent’s narrative. In any event the Respondent has had from 12th January 2021 to arrange suitable representation or to make applications to extend time if he was in difficulty with complying with the directions. He failed to do so.
14. It is not in the interests of justice to grant the [NAME]. If the [NAME] were acceded to, it would necessitate an adjournment so that the rest of the directions could be complied with. Given the conduct of the Respondent thus far, the relatively modest sums which are the
5 subject of the [NAME] and the undesirability of an adjournment and the consequent delay and expense to the parties and the Tribunal, it is not in the interests of justice for the [NAME] to be allowed.
15. The Tribunal also agrees that because of his failure to comply with the directions and because of the lack of any good reason for that failure, the Defendant should be debarred from defending the [NAME].
16. The Tribunal then, having reviewed the bundle of evidence put forward by the Applicant, determines the matter summarily pursuant to rules 9(7) and (8) of the 2013 Rules.
17. The Tribunal also refuses the Respondent’s oral [NAME] pursuant to s.20C of the Landlord and Tenant Act 1985. Although the Respondent has paid the service charges in dispute, he made clear he did so “under protest” (i.e. without accepting liability for them) and the Applicant was therefore entitled to proceed with this [NAME]. It is also relevant that he has been entirely unsuccessful in challenging the reasonableness of those charges. Name: Judge Mullin Date:
28th September 2021
6
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber). 9(7) and (8) of the 2013 Rules.
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Loses Service Charge Challenge Due to Insufficient Objections
- First-tier Tribunal (Property Chamber) Tenant's Request for Costs Rejected in Service Charge Dispute
- First-tier Tribunal (Property Chamber) Tribunal dismisses service charge challenge over £1310 in Derby
- First-tier Tribunal (Property Chamber) Service Charge Challenges Dismissed for Unchallenged Periods
- First-tier Tribunal (Property Chamber) Tribunal dismisses £22,000 service charge challenge for assured tenancy in …
- First-tier Tribunal (Property Chamber) Tribunal Rejects Unreasonable Service Charges for Basement Flat in London
- First-tier Tribunal (Property Chamber) Leaseholder Successfully Challenges Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Landlord's Costs Claim Against Tenant
- First-tier Tribunal (Property Chamber) Challenging Service Charges: What Tenants Need to Know
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Tenants can challenge service charges if landlords fail to comply with lease provisions.
- Tenants can challenge service charges if landlords fail to comply with statutory consultation requirements.
- Tenants can challenge unreasonable service charges under the Landlord and Tenant Act 1985.
- Tenants can challenge the reasonableness of service charges and administration charges based on the clarity and reasonableness of the invoices.
❌ Tends to be rejected
- Tenants cannot challenge service charges for periods where payment was made without objection.
- Tenants must provide detailed objections to service charges to successfully challenge their payability.
- Tenants cannot obtain costs unless the landlord acts unreasonably.
- Tenants cannot challenge the reasonableness of service charges if they fail to provide evidence or arguments against them.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The service charges totaling £2432.02 were deemed reasonable and payable by the First-tier Tribunal.
What was the dispute about?
The tenant challenged the reasonableness of the service charges set out in the notice amounting to £2432.02.
How did the court decide, and why?
The court decided that the service charges were reasonable and payable, as the tenant failed to comply with procedural requirements and presented insufficient evidence to challenge the charges.
Which laws or rules were applied?
Section 27A and Section 20C of the Landlord and Tenant Act 1985 were applied.
What was the argument that mattered most?
The tenant's failure to comply with procedural requirements and present sufficient evidence was the central reasoning behind the decision.
Was the decision for or against the person who brought the case?
The decision was against the tenant who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure compliance with procedural requirements and present strong evidence to challenge service charges.
What evidence or documents mattered?
The evidence and documents related to the service charges and the procedural compliance were crucial in the decision.
