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AllowedFirst-tier Tribunal (Property Chamber)·

Tenant Secures Rent Repayment Order for Unlicensed HMO

Case No.

📌 In brief

The First-tier Tribunal ruled in favour of a person who requested a rent repayment order because the landlord failed to maintain a valid HMO license, as mandated by the Housing Act 2004.

⚖️ Legal holding

a person is entitled to a rent repayment order if the landlord controls or manages a HMO without a valid license.

📖 What the law says

Housing Act 2004 s.72

This section outlines offenses related to the licensing of Houses in Multiple Occupation (HMOs). It states that if an HMO needs a license under this act but doesn't have one, an offense is committed by anyone controlling or managing the HMO or by the landlord if they have superior rights over the property compared to others involved.

Housing and Planning Act 2016 s.40

This section grants the First-tier Tribunal the power to issue a rent repayment order when a landlord or a superior landlord commits an offense listed in the table, including offenses related to unlicensed HMOs under the Housing Act 2004.

Housing and Planning Act 2016 s.43

The First-tier Tribunal can make a rent repayment order if it is convinced beyond reasonable doubt that a landlord has committed an offense covered by this chapter, regardless of whether the landlord has been convicted.

Housing and Planning Act 2016 s.44

When the First-tier Tribunal decides to make a rent repayment order in favor of a tenant, the amount of the order is determined based on the rent paid by or on behalf of the tenant during the period when the offense occurred, minus any universal credit awards for rent during that period.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal ordered a rent repayment due to the landlord's failure to maintain a valid HMO license.

📜 Headnote Official document

The Tribunal granted a rent repayment order in favour of the tenant due to the landlord's failure to maintain a valid HMO license, as required by the Housing Act 2004.

📚 Full judgment Official document

OUTCOME: Allowed

© [NAME]

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : MAN/00DA/HMF/2024/0034

Property : 8 [ADDRESS], [POSTCODE]

Applicant: [redacted] : [APPELLANT]

Respondent

: [redacted] [NAME] : Housing and Planning Act 2016 – Section 41(1)

Tribunal : [NAME] P Barber (Judge) [NAME] A Davis MRICS CAAV (Valuer)

Date of Hearing : 08 May 2025

DECISION AND REASONS

Decision

The Tribunal makes a Rent Repayment Order in the sum of £900 for the two periods during which the Respondent committed an offence under s.72(1) of the Housing Act 2004 namely the periods from July 2023 to January 2024 (when a HMO licence [NAME] was submitted) and for the period May 2024 through to June 2024 when the [NAME] was rejected.

The [NAME]

1. On the 31 July 2024, [NAME] [APPELLANT] made an [NAME] to the Tribunal for a rent repayment order. That [NAME] was listed for hearing on the 08 May 2025 when

© [NAME]

[NAME] [RESPONDENT] was in attendance on behalf of the landlord and Mrs J [APPELLANT] attended on behalf of her son, [APPELLANT].

2. At the conclusion of the hearing the Tribunal made the following findings of fact and determined the above rent repayment order. Its reasons for doing so are set out in the section headed “Reasons”. The applicable law is contained in the attached Appendix.

Findings of Fact

3. The Applicant was [NAME] of 8 [ADDRESS] [POSTCODE] for a two-year period until the end of June 2024. He entered into a new tenancy agreement along with 4 other tenants on the 19 April 2023 to rent the property at a combined rent of £2250 per calendar month from the 01 July 2023 until 30 June 2024. The Applicant’s share of the rent was thus, £450 per calendar month. The property is student accommodation let to students. No [NAME] were included in the rent.

4. [NAME] [RESPONDENT] is the landlord’s son, a director of the company [RESPONDENT] which manages the property and has overall control and management of the property. It is not denied that [NAME] [NAME] [NAME] owns the property and that he is the person who received or was entitled to receive the rack rent.

5. At the commencement of the new tenancy after the Applicant returned from holiday minor disrepair was evident in the kitchen following what appeared to be a leak from the upstairs bathroom. This leak was reported to the landlord via the landlord’s agent, [NAME], but it was some months before the repairs were attended to. We heard evidence from the Applicant’s mother, [NAME] [APPELLANT] who also represents the applicant and attended the hearing on his behalf, that she believed the landlord to be reluctant to carry out repairs and thus checked with Leeds City Council about any HMO licence.

6. Mrs [APPELLANT]’s enquiries determined that the property had not been licenced as a HMO since 17 October 2021 when it expired. The landlord, through his agent, was notified that the property was no longer licenced on 31 October 2023 but it was not until January 2024 that [NAME] [NAME] made a renewed [NAME].

7. The exact dates for the new licence [NAME] are not wholly clear and [NAME] [NAME] did not think it appropriate to provide evidence in the form of correspondence from the Local Authority, but the Tribunal was satisfied that an [NAME] was made towards the beginning/middle of January 2024 – this is confirmed in an email from the Local Authority and Mrs [APPELLANT] accepts that fact. Thereafter the licence [NAME] was rejected by the Local Authority for failure to pay the appropriate fee and again, whilst the date of this rejection is not clear, [NAME] [NAME] told us it was at the beginning of May 2024 and Mrs [APPELLANT] did not object to this. We therefore found as fact that between January 2024 and the end of April 2024 a licence [NAME] had been made.

8. The property was, throughout occupied by 5 tenants who met the criteria for separate households and accordingly it came within the definition of a HMO which required a licence. The landlord accepts that requirement. The landlord also accepts that the property did not have a licence when it was let to the tenants as it had expired.

9. From the rental period November 2023 onwards, the Applicant paid 50% of the rent and in an email stated that this was until the landlord provides “proof that a current HMO licence is in place”. Thereafter the landlord, without express agreement

© [NAME]

accepted reduced rent and in fact has defended this [NAME] on the basis that the acceptance of reduced rent was sufficient recompense for the failure to obtain such a licence.

Reasons

10. [NAME] a rent repayment order under section 40 of the Housing and Planning Act 2016, section 43 of that Act requires the Tribunal to be satisfied beyond a reasonable doubt that an offence has been committed, in this [NAME] under section 72 of the Housing Act 2004. We are so satisfied. The Respondent accepts that there was no extant licence during the whole of the Applicants occupation of the property and in the relevant period of 12 months from the 01 July 2023 through to the 30 June 2024.

11. Section 72(1) of the Housing Act 2004 creates an offence of having control of or managing a HMO which is required to be licensed but is not licensed, however the effect of section 72(4) and 72(8) is that it is a defence in any proceedings against a landlord if an [NAME] for a licence has been made and no decision has been made not to grant a licence.

12. It follows that the Respondent has a defence to this claim at the point the licence [NAME] was made but that defence falls away as soon as the [NAME] was rejected. As set out above in our findings of fact, we have decided that this period is for the months of January, February, March and April which accords with [NAME] [NAME] oral evidence and is a likely timeframe for the Local Authority considering the [NAME] and asking for the balance of the fee to be paid.

Accordingly, there are two separate periods during which an offence has been committed – July 2023 through to December 2023 and May 2024 through to June 2024.

13. Section 72(5) of the 2004 Act creates a further defence of “reasonable excuse” for controlling an unlicenced HMO. In his statement to the Tribunal, [NAME] [NAME] has given a variety of excuses as to why no licence was applied for before the last one expired and why the most recent [NAME] was not followed through. These include overwork; living in another part of the country; living abroad; caring for elderly relatives and having a young family but none of these excuses could be said to be reasonable. [NAME] [NAME], himself, accepts that none of these amount to a reasonable excuse for failing to obtain a licence and in those circumstances the Tribunal did not find that any such defence is made out.

14. As the Tribunal has determined that [NAME] [NAME] [NAME] is guilty of an offence under section 72(1) of the Housing Act 2004, on two separate occasions, it is appropriate therefore to go on to consider whether a rent repayment order is to be made under section 40 of the 2016 Act and if so, how much, under section 44 of that Act. Having considered the issues in this appeal

15. Guidance on the correct approach to determining this type of [NAME] is set out by the Upper Tribunal in the decision of Acheampong v Roman [2022] UKUT 239 (LC) in paragraph 20, which we now follow.

16. Ascertain the total amount of rent paid during the relevant period. In this case there are two relevant periods. In the period July 2023 to December 2023 £2250 was paid and then for the months May 2024 and June 2024, £450 was paid (i.e. 50% of the contractual rent). Therefore, the total amount of rent paid was £2700.

© [NAME]

17. Subtract any part of the rent which represents [NAME] etc. There were no [NAME] or services included in the rent and accordingly no deduction will be made.

18. Consider the seriousness of the offence compared to other offences which might give rise to a rent repayment order. Failure to apply for a licence is a serious offence. Mrs [APPELLANT] set out the reasons why licensing of a HMO is a necessary process in her submissions to the Tribunal and we agree with them entirely. HMOs are in their very nature potentially hazardous with 5 separate households living in one house, sharing facilities. There are many risks associated with letting a HMO and it is of utmost importance that the property meets appropriate fire, health and safety and repair standards. That said, the failure to renew the licence is not as serious as some of the other offences in section 40 of the 2016 Act and we have decided it is at a moderate level. Given the facts particular to this offence as we have found them, we have also decided that this offence is moderate. The Respondent should have had procedures in place to know when a licence expired. We were told that the Respondent has many properties with hundreds of tenants and no reasonable excuse has been put forward for such an important oversight.

19. Given the Tribunal’s view that this represents a moderate level offence, the starting point for a rent reduction would be 50% of the rent paid. Interestingly, this also accords which [NAME] [NAME] submissions on page 4 of the statement where he states that “an effective rental payment of 47% of the total due amount…. seems fair given that the occupants enjoyed the full use of the property…”.

20. Therefore, a rental reduction of 50% represents the starting point before considering the factors in section 44(4) of the 2016 Act. These are: the conduct of the landlord and tenant, the financial circumstances of the landlord and whether the landlord has been convicted of any crime.

21. No impecuniosity claim, or evidence has been submitted by the Respondent and neither is there any evidence that he has been convicted of a relevant offence. Those issues can therefore be discounted.

22. As to the conduct of the landlord and tenant, the Applicant raises the issue of the leak in the kitchen as a relevant consideration. We accept that there was some delay in attending to this but [NAME] [NAME] told us that it was not the average run of the mill leak and that it required more extensive investigation to remedy. We were also told that this was a “one off” event and that generally there had been a good relationship between landlord and tenant and that repairs, when reported, were attended to promptly. We accept that evidence and decided that any delay in attending to this issue did not weigh in the balance.

23. Finally, we take account of the fact that for the months of November 2023, December 2023, May 2024 and June 2024, the Applicant paid 50% of the rent and the Respondent accepted 50% of the rent. That is conduct which we should take into account in order to do justice as between the parties.

24. If the Applicant had paid full rent for the months referred to in Paragraph 23, the amount paid would have been £3600. A reduction of 50% would have given rise to a rent repayment order of £1800. However, credit needs to be given for the 50 reduction already agreed between the parties for the months of November 2023, December 2023, May 2024 and June 2024 such that only July 2024, August 2024, September 2024 and October 2024 are included in the equation. This means that the overall reduction of rent paid – i.e. £2700 – is to be by 1/3 or £900.

© [NAME] of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal)(Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

© [NAME] of Relevant Legislation Housing Act 2004 72 Offences in relation to licensing of HMOs (1)

[NAME] commits an offence if he is [NAME] having control of or managing an HMO which is required to be licensed under this Part (see section 61(1)) but is not so licensed. (2) [NAME] commits an offence if– (a) he is [NAME] having control of or managing an HMO which is licensed under this Part, (b) he knowingly permits another person to occupy the house, and (c) the other person’s occupation results in the house being occupied by more households or persons than is authorised by the licence.

(3) [NAME] commits an offence if– (a) he is a licence holder or [NAME] on whom restrictions or obligations under a licence are imposed in accordance with section 67(5), and (b) he fails to comply with any condition of the licence.

(4) In proceedings against [NAME] for an offence under subsection (1) it is a defence that, at the material time– (a) a notification had been duly given in respect of the house under section 62(1), or (b) an [NAME] for a licence had been duly made in respect of the house under section 63, and that notification or [NAME] was still effective (see subsection (8)). (5) In proceedings against [NAME] for an offence under subsection (1), (2) or (3) it is a defence that he had a reasonable excuse– (a) for having control of or managing mentioned in subsection (1), or

the

house

in

the

circumstances (b) for permitting the person to occupy the house, or (c) for failing to comply with the condition, as the case may be. (6) [NAME] who commits an offence under subsection (1) or (2) is liable on summary conviction to a fine. (7) [NAME] who commits an offence under subsection (3) is liable on summary

15

© [NAME]

conviction to a fine not exceeding level 5 on the standard scale. (7A) See also section 249A (financial penalties as alternative to prosecution for certain housing offences in England). (7B) If a local housing authority has imposed a financial penalty on [NAME] under section 249A in respect of conduct amounting to an offence under this section the person may not be convicted of an offence under this section in respect of the conduct. (8) For the purposes of subsection (4) a notification or [NAME] is “effective” at a particular time if at that time it has not been withdrawn, and either– (a) the authority have not decided whether to serve a temporary exemption notice, or (as the case may be) grant a licence, in pursuance of the notification or [NAME], or (b) if they have decided not to do so, one of the conditions set out in subsection (9) is met.

(9) The conditions are– (a)

that the period for appealing against the decision of the authority not to serve or grant such a notice or licence (or against any relevant decision of the appropriate tribunal) has not expired, or (b) that an appeal has been brought against the authority’s decision (or against any relevant decision of such a tribunal) and the appeal has not been determined or withdrawn.

(10) In subsection (9) “relevant decision” means a decision which is given on an appeal to the tribunal and confirms the authority’s decision (with or without variation).

Housing and Planning Act 2016

40 Introduction and key definitions (1)This Chapter confers power on the First-tier Tribunal to make a rent repayment order where a landlord and committed an offence to which this Chapter applies. (2) A rent repayment order is an order requiring the landlord under a tenancy of housing in England to – (a) repay an amount of rent paid by [NAME], or (b) pay a local housing authority an amount in respect of a relevant award of universal credit paid (to any person) in respect of rent under the tenancy.

© [NAME]

(3)

A reference to “an offence to which this Chapter applies” is to an offence, of a description specified in the table, that is committed by a landlord in relation to housing in England let to that landlord.

Act section general description of offence 1 Criminal Law Act 1977 section 6(1) violence for securing entry 2

Protection Act 1977

from

Eviction

section 1(2), (3) or (3A)

eviction or harassment of occupiers 3

Housing Act 2004

section 30(1)

failure to comply with improvement notice 4

section 32(1)

failure to order etc

comply

with

prohibition 5

6

7

This Act

section 72(1)

section 95(1)

section 21

control or management unlicensed HMO control or management unlicensed house breach of banning order

of

of

41

(4) For the purposes of subsection (3), an offence under section 30(1) or 32(1) of the Housing Act 2004 is committed in relation to housing in England let by a landlord only if the improvement notice or prohibition order mentioned in that section was given in respect of a hazard on the premises let by the landlord (as opposed, for example, to common parts).

[NAME] for rent repayment order (1)

[NAME] or a local housing authority may apply to the First-tier Tribunal for a rent repayment order against [NAME] who has committed an offence to which this Chapter applies. (2) [NAME] may apply for a rent repayment order only if – (a)

(b)

the offence relates to housing that, at the time of the offence, was let to the tenant, and the offence was committed in the period of 12 months ending with the day on which the [NAME] is made.

43 [NAME] of a rent repayment order

© [NAME]

(1)

The First-tier Tribunal may make a rent repayment order if satisfied, beyond reasonable doubt, that a landlord has committed an offence to which this Chapter applies (whether or not the landlord had been convicted). (2) A rent repayment order under this section may be made only on an [NAME] under section 41. (3) The amount of a rent repayment order under this section is to be determined in accordance with –

(a) section 44 (where the [NAME] is made by [NAME]); 44 (1)

Amount of order: tenants Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of [NAME], the amount is to be determined in accordance with this section. (2) The amount must relate to rent paid during the period mentioned in the table.

If the order ground that committed

is made on the landlord

the has

the amount must relate to rent paid by the tenant in respect of an offence mentioned in row 1 or 2 of the table in section 40(3)

the period of 12 months ending with the date of the offence an offence mentioned in row 3, 4, 5, 6 or 7 of the table in section 40(3)

a period, not exceeding months, during which landlord was committing offence

12 the the

(3) The amount that the landlord may be required to repay in respect of a period must not exceed— (a) the rent paid in respect of that period, less (b) any relevant award of universal credit paid (to any person) in respect of rent under the tenancy during that period. (4) In determining the amount the tribunal must, in particular, take into account— (a) the conduct of the landlord and the tenant, (b) the financial circumstances of the landlord, and

© [NAME]

(c) whether the landlord has at any time been convicted of an offence to which this Chapter applies.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord committed an offence by controlling an unlicensed HMO during two periods.
  • The property was occupied by five tenants who formed separate households, requiring a licence.
  • The landlord accepted that the property did not have a licence when it was let, as it had expired.
  • The failure to apply for a licence was considered a moderate offence, warranting a 50% rent reduction starting point.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted a rent repayment order to the tenant.

Who was involved?

The tenant and the landlord were involved.

How did the court decide, and why?

The court decided that the landlord had committed an offense under the Housing Act 2004 by managing a HMO without a valid license.

Which laws or rules were applied?

The Housing Act 2004, s.72; and the Housing and Planning Act 2016, ss.40, 43, and 44 were applied.

What was the argument that mattered most?

The tenant argued that the landlord's failure to maintain a valid HMO license was a serious offense justifying a rent repayment order.

Was the decision for or against the person who brought the case?

The decision was for the tenant.

What does this mean for someone in a similar situation?

Someone in a similar situation may be entitled to a rent repayment order if the landlord fails to maintain a valid HMO license.

What evidence or documents mattered?

Evidence of the lack of a valid HMO license and the landlord's acceptance of reduced rent were significant.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to a higher court.

Is it worth getting a solicitor for a case like this?

It is advisable to seek legal advice from a qualified solicitor for cases involving rent repayment orders.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.