Tenant Successfully Reduces Unreasonable Administration Charge
📌 In brief
The First-tier Tribunal reduced an unreasonable administration charge of £5,000 for granting a retrospective licence to alter a property. The decision was based on the Commonhold and Leasehold Reform Act 2002.
⚖️ Legal holding
A tenant is entitled to have an administration charge reduced if it is unreasonable.
📖 Technical summary
The Tribunal reduced the administration charge for granting a retrospective licence to alter the property.
📜 Headnote Official document
The Tribunal reduced an administration charge of £5,000 for granting a retrospective licence to alter a property, finding the charge unreasonable. The decision was based on the Commonhold and Leasehold Reform Act 2002.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BK/LAC/2022/0009
Property : [ADDRESS] [POSTCODE] Applicant : [redacted] : In person Respondent : [redacted] : [COUNSEL] [NAME], Group 2038, Managing Agent Type of [NAME] : [NAME] for an order under paragraph 5 and paragraph 5A of the Commonhold and Leasehold Reform Act 2002
Tribunal : Tribunal Judge I [NAME] Mrs S Phillips MRICS
Date of Decision : 21 March 2023 13 April 2023 (amended)
DECISION
2 Introduction
1. The Applicant has made two applications. These are:
(a) under paragraph 5 of Schedule 11 of the Commonhold and
Leasehold Reform Act 2002 (“the Act”) as to the reasonableness
of administration charge of £5,000 made by the Respondent for
granting a retrospective licence to alter the subject premises.
(b) under paragraph 5A of Schedule 11 Commonhold and Leasehold
Reform Act 2002 for an order to reduce or extinguish the
liability to pay an administration charge in respect of litigation costs incurred by the Respondent in these proceedings.
2. The facts that give rise to this [NAME] are largely a matter of common ground.
3. In July 2021, the Applicant’s premises at Lower Ground Floor Flat at 11 [ADDRESS] [POSTCODE] (“the property”) was flooded. It required complete refurbishment and surveyors were instructed to act on his behalf. It became apparent that work previously done in 2009 would require consent. On 9 December 2021 the Applicant’s surveyors, [NAME], wrote to the Respondent seeking retrospective consent for the historic alterations carried out in 2009. The Respondent required a payment of £5,000 on account in order for the grant of the consent. This was paid by the Applicant.
4. By paragraph 12 in Part I of the Fifth Schedule to the lease of the property, the lessee covenanted not to structurally alter the premises without first obtaining the lessor’s prior consent in writing. The Applicant concedes that this was not done.
5. In addition, by paragraph 21 in Part I of the Fifth Schedule, the lessee covenanted to pay the lessor’s legal, surveyor and other costs incurred in the granting of any such consent.
6. Subsequently, the Applicant requested a breakdown of the costs incurred by the Respondent, which was not forthcoming. Therefore, the Applicant made this [NAME] to the Tribunal.
Relevant Law
7. This is set out in the Appendix annexed hereto.
Decision 8. The determination in this case took place on 21 March 2023. It was based solely on the documentary evidence filed and served by the respective parties. There was no oral hearing.
3 9. In short, the Applicant’s case is that the Respondent’s costs of £5,000 for retrospectively granting the licence to alter is excessive. On the basis of an alternative quote obtained from [RESPONDENT] dated 29 September 2022, the Respondent’s costs for granting the consent should not have exceeded £3,264. The Applicant contends for a figure of £1,150 including VAT for the Respondent’s surveyor’s costs and £600 including VAT in respect of the managing agent’s (Group 2038) costs.
10. The Respondent relies on the invoices from its Surveyor, [NAME] in the sum of £1,250 and an invoice from Group 2038 dated 5 September 2022 in the sum of £3,750 including VAT for the legal and professional services it provided for the grant of consent.
11. The correct statutory test under paragraph 2 in Schedule 11, Part 1 of the Act to be applied to the Respondent’s administration charges is whether they are reasonable. Rightly, there is no statutory test of what is reasonable. This is because each case is fact specific.
12. There is no starting presumption here that because the Respondent appears to have actually incurred these costs they are reasonable. Equally, there is no presumption that the lowest costs contended for by the Applicant are reasonable.
13. The Tribunal was not particularly assisted by the quality of the evidence relied on by both parties. It was, therefore, obliged to fall back on its own expert knowledge and experience in this matter.
14. In relation to the Respondent’s surveyor’s fee of £1,250, having regard to the detailed report prepared by [NAME], the Tribunal found this cost to be reasonable. For the avoidance of doubt, this includes the cost of any abortive visit to the property. The Tribunal makes no finding about who may have been responsible for this if it did in fact occur.
15. However, the Tribunal found the combined cost of £3,750 incurred by Group 2038 for the provision of legal and other ‘professional services’ was unreasonable.
16. The Tribunal was satisfied that the preparation and execution of a
Licence for Alterations was not a complex document in this instance.
Indeed, neither party has demonstrated the extent, or not, of legal
work having been carried out. It, invariably, is a template document
that is amended and would have taken, perhaps, a Grade C fee earner
no more than 5 hours of work to approve and execute resulting in legal
fees of £900 including VAT.
17. As to the professional services provided by Group 2038, it is difficult to imagine what additional administrative services would have been provided at a cost in excess of £2,500 given that the substantive work was being done by the Respondent’s surveyor and it’s legal advisers.
4 Therefore, the Tribunal found that a cost of £600 including VAT was reasonable for the professional services provided by Group 2038.
18. Accordingly, the Tribunal concluded that £2,750 including VAT was a reasonable amount for the Respondent’s costs for retrospectively granting the Applicant a Licence for Alterations. It follows that the Applicant is to be reimbursed the sum of £2,250 by the Respondent within 28 days of this amended decision being issued to the parties.
Schedule 11, Paragraph 5A Costs
19. As the Applicant has succeeded on the substantive point in the [NAME], the Tribunal consider it just and equitable to make an order that the Respondent is not entitled to recover any costs it has incurred in these proceedings against him.
Reimbursement of Fees
20. For the same reasons as above, the Respondent is ordered to reimburse the Applicant the sum of £100, being the fee he has paid to the Tribunal to have the [NAME] issued also within 28 days of this amended decision being issued to the parties.
Name: Tribunal Judge I [NAME]: 21.03.23 13.04.23 (amended)
5 Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office, which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
6 Appendix of relevant legislation Liability to pay administration charges
5(1) An [NAME] may be made to for a determination whether an administration charge is payable and, if it is, as to— (a) the person by whom it is payable, (b) the person to whom it is payable, (c) the amount which is payable, (d) the date at or by which it is payable, and (e) the manner in which it is payable. (2) Sub-paragraph (1) applies whether or not any payment has been made. (3) The jurisdiction conferred on in respect of any matter by virtue of sub- paragraph (1) is in addition to any jurisdiction of a court in respect of the matter. (4) No [NAME] under sub-paragraph (1) may be made in respect of a matter which— (a) has been agreed or admitted by the tenant, (b) has been, or is to be, referred to arbitration pursuant to a post-dispute arbitration agreement to which the tenant is a party, (c) has been the subject of determination by a court, or (d) has been the subject of determination by an arbitral tribunal pursuant to a post-dispute arbitration agreement. (5) But the tenant is not to be taken to have agreed or admitted any matter by reason only of having made any payment. (6) An agreement by the tenant of a dwelling (other than a post-dispute arbitration agreement) is void in so far as it purports to provide for a determination— (a) in a particular manner, or (b) on particular evidence, of any question which may be the subject matter of an [NAME] under sub- paragraph (1).
Schedule 11, Part 1: reasonableness of administration charges 2. A variable administration charge is payable only to the extent that the amount of the charge is reasonable.
7 Limitation of administration charges: costs of proceedings
5A(1) A tenant of a dwelling in England may apply to the relevant court or tribunal for an order reducing or extinguishing the tenant's liability to pay a particular administration charge in respect of litigation costs. (2) The relevant court or tribunal may make whatever order on the [NAME] it considers to be just and equitable. (3) In this paragraph— (a) “litigation costs” means costs incurred, or to be incurred, by the landlord in connection with proceedings of a kind mentioned in the table, and (b) “the relevant court or tribunal” means the court or tribunal mentioned in the table in relation to those proceedings.
Leasehold Valuation Tribunals (Fees)(England) Regulations 2003 Regulation 9 (1) Subject to paragraph (2), in relation to any proceedings in respect of which a fee is payable under these Regulations a tribunal may require any party to the proceedings to reimburse any other party to the proceedings for the whole or part of any fees paid by him in respect of the proceedings. (2) A tribunal shall not require a party to make such reimbursement if, at the time the tribunal is considering whether or not to do so, the tribunal is satisfied that the party is in receipt of any of the benefits, the allowance or a certificate mentioned in regulation 8(1).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Market Rent Determination Under Housing Act 1988
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Pipe Repairs Without Consultation
- First-tier Tribunal (Property Chamber) Tenant Granted Statutory Lease Extension When Landlord Untraceable
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Works Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs at Palazzo House
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal Sets Weekly Rent at £224.21
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Rent for Assured Tenancy
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decides on Service Charges and Legal Fees
- First-tier Tribunal (Property Chamber) Tribunal sets rent at £610 for Twickenham property
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal found the landlord's surveyor's fee of £1,250 to be reasonable, considering the detailed report prepared.
- The preparation of a Licence for Alterations was not complex, suggesting less legal work was needed.
- The tribunal determined that legal fees for the licence should not exceed £900, based on an estimated 5 hours of work for a Grade C fee earner.
- The tribunal found £600 to be a reasonable cost for the managing agent's professional services, given the substantive work was done by others.
- The tenant succeeded on the main point, so the landlord was not entitled to recover litigation costs.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal reduced an unreasonable administration charge of £5,000 for granting a retrospective licence to alter a property.
Who was involved?
The tenant requested a reduction in the administration charge, while the landlord argued the charge was reasonable.
How did the court decide, and why?
The court decided the charge was unreasonable based on the evidence presented and the statutory test under the Commonhold and Leasehold Reform Act 2002.
Which laws or rules were applied?
The Commonhold and Leasehold Reform Act 2002 and the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 were applied.
What was the argument that mattered most?
The tenant's argument that the charge was unreasonable compared to alternative quotes was the most compelling.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation may be able to challenge an unreasonable administration charge.
What evidence or documents mattered?
Alternative quotes from other service providers and the detailed report from the landlord's surveyor were important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving administration charges.
