Tenant Wins Case Against Unjustified Legal Costs
📌 In brief
The First-tier Tribunal decided that a tenant does not have to pay the landlord's legal costs and additional fees if the landlord cannot justify these costs properly.
⚖️ Legal holding
A tenant is not liable for the landlord's legal costs and administration fees if the landlord fails to justify these costs.
📖 Technical summary
The tribunal ruled that the tenant is not liable for the landlord's legal costs and administration fees.
📜 Headnote Official document
The First-tier Tribunal ruled that the tenant is not liable for the landlord's legal costs and administration fees, as the landlord failed to provide reasonable explanations for these costs.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BJ/LAC/2025/0604 Property : 115 [ADDRESS] [POSTCODE] Applicant : [redacted] : I/P Respondent : [redacted] [RESPONDENT] : N/A Type of application : For the determination of the liability to pay an administration charge pursuant to Schedule 11 of the Commonhold and Leasehold Reform Act 2002 Tribunal members : Judge Tagliavini Mr Kevin Ridgeway MRICS Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 22 July 2025
DECISION
2 Decisions of the tribunal (1) The tribunal determines that the sum of £1800 is not payable the applicant. (2) The tribunal determines that all further legal costs, charges or fees incurred as a consequence of or incidental to the charge of £1800 being charged are also not payable by the applicant. (3) The tribunal makes an order under section 20C of the Landlord and Tenant Act 1985so that none of the landlord’s costs of the tribunal proceedings may be passed to the [NAME] through any service charge. (4) The tribunal makes an order under para. 5A of Schedule 11 of Commonhold and Leasehold Reform Act 2002 so that none of the respondent’s legal costs of administration fees can be added to the applicant’s account. The application 1. The applicant seeks a determination pursuant to Schedule 11 to the Commonhold and Leasehold Reform Act 2002 (‘the 2002 Act’ as to the amount of administration charges payable by the applicant.
Background 2. The subject property at 115 [ADDRESS] [POSTCODE] is
a 2-bedroom flat in a purpose built block of flats. The applicant is the
long leaseholder pursuant to a lease made between [APPELLANT[COMPANY] and [NAME] (Blocks U X W V & V1) [COMPANY] and [NAME] dated 3 July 2002.
3. In her application form the applicant stated that legal fees of £1,800
were added to her account after there was a leak to the flat below hers as
a result of cracks to the stack pipe located between the applicant’s flat
and the affected flat below. Remedial works were carried out by the
respondent but the applicant was subsequently charged £1,800(inc VAT
in legal fees incurred by the respondent as set out in an invoice dated
31/01/2020 from [APPELLANT] to the respondent said to be
for:
[APPELLANT]
Re: [ADDRESS] – Trace and Access
For the period 17 January – 3 February 2020 - £1770
but say £1500 plus VAT…………………………………….£1800
3 4. The sum of £1800 was subsequently added to the applicant’s service
charges and administration fees of £228.00; £78.00, £168.00 and
£507.00 (legal costs) were added for ‘late payment.’
5. In a letter dated 11 August 2020 from the applicant’s solicitors [APPELLANT] [APPELLANT] the applicant was advised it had been her responsibility to
fix the leak that occurred although the applicant did not agree with this
assessment stating that it had occurred from a communal pipe that
remained the responsibility of the respondent as acknowledge in an
email to the applicant dated 19 August 2020 from [NAME]
(contractor) and repeated in an email from [APPELLANT] to the applicant
dated 24 June 2022.
6. Thereafter, the applicant sent numerous emails to the
respondent/managing agent seeking clarification of the £1800 legal
costs added to her account. An email dated 23 July 202o from
Comptons stated ‘the costs were for works done advising KFH*/your
landlord and preparing the necessary documentation.
*Kinleigh Folkard & Hayward
The hearing 7. Neither party requested an oral hearing and the tribunal determined the
application on the papers provided in the form of a 71 page digital
bundle. The tribunal has made the following determination. The tribunal’s decision 8. The tribunal determines the £1800 legal costs plus all further
administration and legal costs arising out of or incidental to these costs,
including but not limited to the sums of £228.00; £78.00, £168.00 and
£507.00, are not payable by the applicant. . Reasons for the tribunal’s decision 9. In reaching its decision the tribunal had regard to schedule 11 of the
2002 Act. The relevant parts of this state:
1(1)In this Part of this Schedule “administration charge” means
an amount payable by a tenant of a dwelling as part of or in
addition to the rent which is payable, directly or indirectly—
(a)for or in connection with the grant of approvals under his
lease, or applications for such approvals,
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(b)for or in connection with the provision of information or
documents by or on behalf of the landlord or a person who is
party to his lease otherwise than as landlord or tenant,
(c)in respect of a failure by the tenant to make a payment by the
due date to the landlord or a person who is party to his lease
otherwise than as landlord or tenant, or
(d)in connection with a breach (or alleged breach) of a covenant
or condition in his lease.
(2)…
(3)In this Part of this Schedule “variable administration charge”
means an administration charge payable by a tenant which is
neither—
(a)specified in his lease, nor
(b)calculated in accordance with a formula specified in his lease.
(4)…
3(1)Any party to a lease of a dwelling may apply to the
appropriate tribunal for an order varying the lease in such
manner as is specified in the application on the grounds that—
(a)any administration charge specified in the lease is
unreasonable, ...
(b)any formula specified in the lease in accordance with which
any administration charge is calculated is unreasonable, or
(c)an administration charge specified in the lease is not payable
because of paragraph 2A.
(2)…
5(1)An application may be made to the appropriate
tribunal for a determination whether an administration charge
is payable and, if it is, as to—
(a)the person by whom it is payable,
(b)the person to whom it is payable,
5
(c)the amount which is payable,
(d)the date at or by which it is payable, and
(e)the manner in which it is payable.
5A(1)A tenant of a dwelling in England may apply to the relevant
court or tribunal for an order reducing or extinguishing the
tenant's liability to pay a particular administration charge in
respect of litigation costs.
(2)The relevant court or tribunal may make whatever order on
the application it considers to be just and equitable.
(3)In this paragraph—
(a)“litigation costs” means costs incurred, or to be incurred, by
the landlord in connection with proceedings of a kind mentioned
in the table, and
(b)“the relevant court or tribunal” means the court or tribunal
mentioned in the table in relation to those proceedings. 10. Despite the tribunal’s directions dated 27 February 2025, the tribunal
finds the respondent has failed to provide any or any reasonable
explanation for the legal costs of £1800 that have been added to the
applicant’s service charge account. The tribunal also finds the
respondent has failed to provide any explanation or justification for its
use of solicitors to trace and access the leak that occurred from a
communal pipe and the addition of further administration charges and
legal costs to the applicant’s service charge account or point to the
clauses of the lease on which it relies for the addition of these charges
and costs. 11. The tribunal finds the lease at clause 2(5) provides an obligation on [NAME] pay solicitor’s costs incidental to forfeiture proceedings pursuant
to ss 146 and 147 of the Law of Property Act 1985. However, the tribunal
finds that clause is irrelevant to the respondent’s claim for legal costs of
£1800 for tracing and accessing a leak. 12. Clause 2(12)(b) of the lease requires [NAME]:
To pay and indemnify the [NAME] against all costs and expenses
including (without prejudice to the generality of the foregoing)
Solicitors’ costs and Surveyors’ fees in respect of or incidental to
any advice sought or any action reasonably contemplated or
taken by or behalf of the [NAME] in order to prevent or
6
procure the remedying of any breach or non performance by [NAME] of any of the covenant conditions or agreements herein
and on the part of [NAME] to be observed and performed 13. The tribunal finds:
(i) The respondent has expressly admitted in writing the leak was
from a communal pipe and not the responsibility of the applicant.
(ii) The applicant was not in breach of her lease.
(iii) The use of solicitors by the respondent to trace and access the leak
is unexplained.
(iv) No witness statement was provided by the respondent to explain
why it disagreed with the applicant’s application.
(v) The applicant is not liable to pay the respondent’s legal costs of
£1800 or any and all late payment fees, legal costs or other
charges arising out of or incidental to these costs of £1800.
(vi) The legal costs and administration charges and late payment fees
are excessive and unreasonable. 14. Further, the tribunal notes the applicant’s complaint that she has
allegedly been ‘locked out’ of her service charge account and is unable to
pay current service charges, thereby putting her at risk of a late
payment fee. Although not part of this application, the tribunal
hopes that no further charges are unnecessarily added to the applicant’s
account by reason of her being prevented from making current payments
of service charges (as alleged), thereby avoiding the need for a
further application to this tribunal. Application under s.20C L&T 1985/para 5A of Sch. 11 pf the 2002 Act 15. Having made the determinations above the tribunal considers that it
reasonable and appropriate that no further costs, charges or fees
incurred by the respondent in respect of this application are added to the
service charges of the [NAME] in the block or to the applicant’s service
charge account.
Name: Judge Tagliavini Date: 22 July 2022
7 Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal ([NAME]), then a written application for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal ([NAME]).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Successful in Withholding Service Charges
- First-tier Tribunal (Property Chamber) Tenant Not Required to Pay Unreasonable Legal Costs Following Notice of For…
- First-tier Tribunal (Property Chamber) Landlord Fails to Provide Reasonable Explanation for Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Service Charges Owed by Tenant
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Dispute Over Major Works Notification
- First-tier Tribunal (Property Chamber) Tribunal rejects unreasonable service charges and administration charges
- First-tier Tribunal (Property Chamber) Ground Rent Collection Fees Not Payable By Tenants
- First-tier Tribunal (Property Chamber) Tribunal Orders Tenant to Pay £3,240 for New Lease Costs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Against Administration Charges for Late Ground Re…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Assesses Tenant Costs for New Lease Claim
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord must justify the costs to avoid liability.
- The tenant is not liable for costs if proper notice is not received.
- Service charges are only payable if they are reasonable and properly disclosed.
- Tenants are not liable for unreasonable legal costs following a notice of forfeiture.
- Ground rent collection fees are not payable if not contractually recoverable.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tenant is not liable for the landlord's legal costs and administration fees.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided that the tenant is not liable because the landlord failed to provide reasonable explanations for the costs.
Which laws or rules were applied?
The court applied Schedule 11 of the Commonhold and Leasehold Reform Act 2002 and section 20C of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The argument that mattered most was the landlord's failure to justify the legal costs and administration fees.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure their landlord justifies any legal costs and administration fees before agreeing to pay them.
What evidence or documents mattered?
The evidence included emails and invoices showing the landlord's failure to justify the costs.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving legal costs and administration fees.
