Tenant Wins Costs Over Service Charges Dispute
📌 In brief
In this case, a tenant successfully argued that the landlord should pay back the costs incurred due to a dispute over service charges. The tribunal found that the landlord had not followed the lease agreement correctly, leading to the tenant's victory.
⚖️ Legal holding
A landlord must pay a tenant's costs if they fail to comply with the terms of the lease agreement.
📖 Technical summary
The tribunal ordered the landlord to pay the tenant's costs after confirming no service charges were due.
📜 Headnote Official document
The First-tier Tribunal ruled that the landlord must pay the tenant's costs after confirming that no service charges were due for the years in question. The decision was based on the landlord's failure to comply with the lease agreement.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : MAN/13UB/LSC/2019/0072 Property : [ADDRESS], [POSTCODE] Applicant : [redacted] : [COUNSEL] Respondent : [redacted] : Dr [COUNSEL] of Application : Section 27A Landlord and Tenant Act 1985 – Service charges Tribunal Members : Judge J.E. Oliver Tribunal Member [NAME] of Determination : 23rd January 2020 Date of Decision : 30th January 2020
DECISION
Decision
1. The Respondent is to pay the Applicant’s costs in the sum of £1000 plus Vat together with the application fee of £100 within 28 days of the receipt of this decision.
2. It being recorded the Respondent has confirmed to the Applicant there are no service charges payable for the years 2017/2018, 2018/2019 and 2019/2020 for [ADDRESS], [ADDRESS], Chester.
3. The substantive application upon the issue of the reasonableness and payability of the service charges for those years is withdrawn.
Background
4. This is an application by [APPELLANT] (“the Applicant”) for a determination upon the reasonableness and payability of the service charges relating to [ADDRESS], [ADDRESS], Chester (“the Property”) for the years 2017/2018, 2018/2019 and 2019/2020.
5. The Respondent is the freeholder, [RESPONDENT]., represented by Dr [NAME].
6. The Property is held under a Lease (“the Lease”) dated the 28th February 1983 between [COMPANY] ([COMPANY] (1) and [NAME] [NAME] and [NAME] (2).
7. Clause 3 (ii)(b) of the Lease provides for the Lessees to pay the service charge by a payment of £10 on account, at the time of completion of the Lease and in each year thereafter.
8. Clause 3 (ii)(c) then provides for the Lessees to pay the balance once the actual costs in each year are known and certified either by the Lessor or surveyor.
9. The Applicant disputed the service charges for the years stated for two reasons. Firstly she disputed the work claimed for had been done and secondly, the Respondent had not complied with the terms of the Lease. The Respondent had issued service charge demands upon estimated and not actual costs.
10. The Applicant stated she had attempted to resolve the issue with the Respondent, without success. She had tried to sell the Property. The first sale had failed due to the Respondent saying the Applicant was in arrears with her service charge and failed to answer the purchaser’s enquiries of him. A further buyer had now been secured. Due to the service charges remaining an issue, the Applicant had lodged the application with the Tribunal for a determination upon the issue.
11. The Applicant filed her application on 27th August 2019. Directions were issued on 9th September 2019 providing for the filing of statements and evidence of the service charges owed.
12. In a letter dated 24th September 2019, Dr [APPELLANT], on behalf of the Respondent, confirmed the Applicant did not owe any service charges for the years in dispute.
13. The Applicant agreed to withdraw her application, subject to the payment of her costs in the sum of £1000 plus VAT and the application fee.
Determination
14. The Respondent has confirmed the Applicant does not owe any service charges for the years in dispute. Upon this basis the Applicant, through her representative has confirmed she is willing to withdraw her application, subject to the payment of her costs.
15. The Tribunal agrees the Applicant has been put to unnecessary cost by the Respondent’s failure to properly deal with the issue of the service charges. It has not charged them in accordance with the Lease and only the issue of proceedings has resolved the matter.
16. Rule 13 of The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 provides an order for costs should only be made if a party to proceedings has acted “unreasonably”. It is determined the Respondent has done so here. The Respondent does not challenge the Applicant’s assertions regarding its conduct and has only conceded that no service charges are payable after the issue of the application.
17. Rule 13 further provides an order may be made if the other party has had an opportunity to respond to any claim for costs and thereafter the Tribunal may summarily assess the costs.
18. The Applicant’s representative submitted their claim for costs by a letter dated 25th November 2019 and a copy was forwarded to the Respondent. No response was received. The Tribunal considers the amount claimed to be reasonable and payable.
Tribunal Judge J Oliver 23 January 2020
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Alarm Installation Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decision on Service Charges and Insurance Payments
- First-tier Tribunal (Property Chamber) Tenants' Association Recognised Despite Procedural Issues
- First-tier Tribunal (Property Chamber) First-tier Tribunal Reduces Legal Fees for Lease Extensions
- First-tier Tribunal (Property Chamber) Tenant Ordered to Pay Service Charges and Associated Costs
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charges for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Against Airbnb Rentals for Private Residence Brea…
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tribunal Reduces Management Fees and Declares Some Service Charges Unpayabl…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Orders Refund for Unreasonable Insurance Premiums
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord confirmed that no service charges were owed for the years in dispute.
- The landlord failed to properly handle the service charge issue, causing the tenant unnecessary costs.
- The landlord's conduct was deemed unreasonable, justifying a costs order.
- The landlord did not challenge the tenant's claims about its conduct.
- The landlord only conceded that no service charges were payable after the application was filed.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision ruled that the landlord must pay the tenant's legal costs because the landlord confirmed that no service charges were due.
Who was involved?
The case involved a tenant and a landlord.
How did the court decide, and why?
The court decided that the landlord must pay the tenant's costs because the landlord confirmed that no service charges were due, indicating a breach of the lease agreement.
Which laws or rules were applied?
The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 were applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord had not complied with the terms of the lease agreement.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to recover their legal costs if the landlord confirms that no service charges are due.
What evidence or documents mattered?
Letters and statements regarding the service charges and compliance with the lease agreement were important.
Can a decision like this be appealed?
Decisions from the First-tier Tribunal can be appealed to the Upper Tribunal.
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving lease agreements and service charges.
