Tenant Wins Rent Repayment Order Against Unlicensed HMO Landlord
📌 In brief
A tenant successfully sued a landlord for operating an unlicensed HMO and was awarded a rent repayment order. The First-tier Tribunal found the landlord guilty under the Housing and Planning Act 2016.
⚖️ Legal holding
A tenant is entitled to a rent repayment order if the landlord operated an unlicensed HMO.
📖 What the law says
A tenant can apply to the First-tier Tribunal for a rent repayment order against a landlord who has committed an offense related to housing that was rented to the tenant during the two years before the application.
The First-tier Tribunal can make a rent repayment order if it is convinced beyond a reasonable doubt that a landlord has committed an offense covered by this chapter, regardless of whether the landlord has been convicted.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
A tenant successfully obtained a rent repayment order against a landlord for operating an unlicensed HMO.
📜 Headnote Official document
The First-tier Tribunal granted a rent repayment order to a tenant against a landlord for operating an unlicensed HMO. The decision was based on the Housing and Planning Act 2016 and the Housing Act 2004.
📚 Full judgment Official document
OUTCOME: Allowed
1
FIRST-TIER TRIBUNAL [NAME] CHAMBER ([NAME]) Case Reference : MAN/30UK/HMF/2019/0070 [NAME] : 11 [ADDRESS], [POSTCODE] Applicant : [redacted] : In person Respondent: [redacted] : Housing and Planning Act 2016-Section 41(1) Tribunal Members : Tribunal Judge J.E. Oliver Tribunal Member S.A. Kendall Date of Determination : 27th February 2020 Date of Decision : 18th March 2020
DECISION
2 Decision
1. Mr [RESPONDENT] is ordered to repay rent to Mr [RESPONDENT] in the sum of £3144.63.
Background
1. On 3rd September 2019 [NAME] (“Mr [NAME]”)) applied to the First-tier Tribunal for a rent repayment order pursuant to Section 41 (1) of the Housing and Planning Act 2016 (“the 2016 Act”).
2. The application relates to [ADDRESS], Preston, (“the [NAME]”).
3. The Respondent to the application is the Landlord [RESPONDENT] (“Mr [RESPONDENT]”).
4. The Applicant was the tenant of the [NAME] from 31st August 2018 until 30th July 2019.
5. On 18th November 2019 the Tribunal issued directions to the parties providing for the filing of statements, outlining how the Tribunal must approach the application and thereafter for the matter to be listed for a determination without the requirement for an inspection or hearing.
6. The application was listed for determination on 16th January 2020. On that date, the Tribunal issued directions for the filing of further evidence by the Applicant. The Tribunal received this on 10th February 2020.
7. On 27th February 2020 the Tribunal re-convened to make a determination.
The Law
8. A rent repayment order is an order that the Tribunal may make requiring a Landlord to repay rent paid by a tenant. In order for such an order to be made the Landlord must have committed one of the offences set out in Section 40(3) of the 2016 Act. Those offences were set out in the Tribunal’s directions referred to in paragraph 4 above.
9. One of those offences, as set out in Section 72(1) of the Housing Act 2004, (“the 2004 Act”) is controlling or managing an unlicensed [NAME] in multiple-occupation.
10. Section 41(2) of the 2016 Act provides a tenant may apply for a rent repayment order only if: (a) the offence related to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period 12 months ending with the day on which the application is made.
11. Section 43 of the 2016 Act provides that, in order to make a rent repayment order, the Tribunal must be satisfied beyond reasonable doubt the Landlord has committed one of the offences specified in section 40(3) (whether or not the Landlord has been convicted).
12. Section 44 of the 2016 Act thereafter provides that if the Tribunal determines a rent repayment order should be made then it must calculate the amount as prescribed. If the Landlord has committed the offence of controlling or managing an unlicensed HMO, then the amount must relate to the rent paid by the tenant during a period, not exceeding 12 months, during which the Landlord was committing the offence.
3 However, the amount to be repaid must not exceed the rent paid in that period, less any relevant awards of universal credit or housing benefit.
13. Section 44(4) of the 2016 Act requires the Tribunal to take into account the conduct of both the Landlord and tenant, the financial circumstances of the Landlord and whether the Landlord has been convicted of any of the specified offences.
14. Article 4 of the Licensing of Houses in Multiple Occupation (Prescribed Descriptions) Order 2018 sets out those properties that must be licensed as follows:
(a) the [NAME] is occupied by five or more persons;
(b) it is occupied by persons living in two or more separate households;
(c) it meets the “standard” test for an HMO under section 254(2) of the 2004 Act.
15. Prior to 1st October 2018, a [NAME] was only a mandatory HMO if it fulfilled the condition s referred to in paragraph 15 and it was a [NAME] of three floors or more. This latter requirement was removed from 1st October 2018. 16. A [NAME] meets the standard test if it fulfils the following requirements:
(a) it consists of one or more units of living accommodation not consisting of a self contained flat or flats;
(b) the living accommodation is occupied by persons who do not form a single household;
(c) the living accommodation is occupied by those persons as their only or main residence or they are treated as so occupying;
(d) their occupation of the living accommodation constitutes the only use of that accommodation;
(e) rents are payable in respect of at least one of those persons’ occupation of the living accommodation;
(f) two or more of the households who occupy the living accommodation share one of more basic amenities.
Submissions
Mr [NAME]
17. Mr [NAME] entered into an assured hold tenancy agreement with Mr [RESPONDENT] from 31st August 2018 to 30th July 2019. The tenancy agreement, for five tenants, provided for rent to be paid at the rate of £425.95 per week. This was to be paid 3 termly arrears/advance payments on 17th September 2018, 7th January and 29th April 2019 by
4 post-dated cheques, all to be submitted prior to the commencement of the tenancy.
18. The tenancy agreement confirmed the rent included the payment of gas, electricity, water rates, internet and TV licence, to a maximum of £2000.
19. Mr [NAME] stated that the tenancy agreement, signed in January 2018, was with five tenants, [NAME[NAME] and Mr [NAME].
20. The number of tenants during the tenancy is a matter of dispute between the parties.
21. Mr [NAME] stated [NAME[NAME] never occupied the [NAME]. [NAME] replaced [NAME[NAME] and lived there throughout the period of the tenancy.
22. It is said the occupation of the [NAME] was beset with problems. Mr [NAME] provided copies of e-mails between the tenants and Mr [RESPONDENT], or his lettings agency, setting out their concerns regarding the condition of the [NAME]. These included the [NAME] not being ready for occupation on the expected date, issues with a TV licence not being provided, water leaks, problems with the shower, the fire alarm malfunctioning and difficulties with the locks.
23. In April 2019 a complaint was made to Preston City Council (“the Council”) that the [NAME] was an unlicensed HMO. Mr [NAME] provided a statement given by Mr [NAME], a Housing Standards Team Leader employed by the Council, outlining the steps taken by the Council in respect of the [NAME]. 24. [NAME] advised the Council undertook an inspection of the [NAME] on 7th May 2019. Mr [RESPONDENT] did not attend. Here, Mr [RESPONDENT] said:
“During our inspection, it was noted that the [NAME] contained 5 unrelated occupiers; [NAME] and [NAME]. The tenants individually confirmed that they were completely unrelated to one another.”
25. On 5th June the Council served an HMO declaration under Section 255 of the 2004 Act. It is said Mr [RESPONDENT] did not dispute this. 26. Mr [RESPONDENT] confirmed Mr [RESPONDENT] applied for a licence on 18th June 2019. A Notice of Intention to Refuse to Grant an HMO Licence was issued on 28th June 2019 upon the basis:
“Our decision was based on our consideration that the license applicant had failed to meet the Fit and Proper Person test described in the Housing Act”.
27. The Council subsequently received further representations from Mr [RESPONDENT] relating to the Council’s refusal to grant an HMO licence, but their original decision was confirmed on 2nd August 2019.The refusal to grant a licence is said to be the subject of an appeal to the First-tier Tribunal that has not yet been determined.
5 28. In addition to the HMO declaration, the Council served an Improvement Notice, dated 13th May 2019, requiring remedial works to be completed at the [NAME] by 5th August 2019. 29. [NAME] agreed the [NAME] did not require an HMO licence before 1st October 2018, it being a two-storey house. The tenancy was from 31st August 2018 to 30th July 2019. His claim for a rent repayment order is therefore for the period 1st October 2019 until 30th July 2019. This is said to be a period of 303 days, equivalent to 43 weeks and 2 days, which, if rounded to 43 weeks gives a repayment due of £3654.57.
30. Mr [NAME] stated the rent included utilities to a maximum of £400 per tenant, although the tenants did not know whether that amount was fully spent, or exceeded.
Mr [RESPONDENT]
31. Mr [RESPONDENT] stated the [NAME] was not an HMO since there were only four tenants living there. Whilst five people had signed the original tenancy agreement, [NAME[NAME] had never occupied the [NAME]. He had only received rent from four tenants, each paying him the sum of £84.99 per week. He had no knowledge of [APPELLANT] who has been named within the application as a tenant and no rent has been received from him. Mr [APPELLANT] had not given his permission for Mr [RESPONDENT] to live in the [NAME].
32. Mr [RESPONDENT] further submitted it must be proved the [NAME] was an HMO. It was said:
“In relation to the standard HMO test, the Applicants need to prove beyond reasonable doubt that the living accommodation was occupied by those persons as their only or main residence or they are to treated as so occupying it and that their occupation of the living accommodation constitutes the only use of that accommodation. No such evidence has been produced”
33. Mr [RESPONDENT] referred to Mr [RESPONDENT] statement and his comments regarding the tenants living at the [NAME] at the time of his inspection. He submitted such hearsay evidence should be treated with caution.
34. It was confirmed Mr [RESPONDENT] had applied for a licence on 18th June 201. Section 72(4)(b) of the Act provides such an application is a defence to the offence of having control of an unlicensed [NAME] pursuant to section 72(2) of the Act. Thus, no offence was committed after 18th June 2019.
35. Mr [RESPONDENT] submitted that, in determining the amount awarded under a rent repayment order, it should be considered he had never been convicted of any relevant offence, he had maintained the [NAME] in a “safe and decent” condition. The Tribunal was provided with copy gas and electrical certificates. Further, the [NAME] was subject to a mortgage of £101,723.04 (as at 15th March 2019), the repayments being £233.09 per month. Mr [RESPONDENT] also produced a schedule of outgoings for the [NAME], which, including the mortgage totalled £8181.23. No
6 documentary evidence was provided in relation to the outgoings, other than the mortgage. 36. Mr [RESPONDENT] has stated he has tried to ensure the [NAME] was maintained in a safe and decent condition “at all times”. The Tribunal was provided with a copy of a gas certificate dated 21st May 2020, an electrical condition report dated 18th May 2018 and a fire alarm certificate dated 9th June 2019.
Mr [NAME]
37. In his further statement to the Tribunal, Mr [NAME] provided signed statements by two other tenants, [NAME] and [NAME]. Both stated Mr [NAME] lived at the [NAME] from 31st August 2018 to 30th July 2019 and paid his share of the rent, by post dated cheques, as did the other tenants. A copy of Mr [NAME] bank statements were copied showing cheque payments were cleared on 19th September 2018, 14th January and 30th April 2019, each in the sum of £1359.84.
38. Mr [NAME] also produced copies of e-mail sent by Mr [NAME] to [NAME], the company responsible for letting the [NAME], complaining about the condition of the [NAME]. There were also copies of text messages sent regarding the release of the keys at the start of the tenancy. The replies confirm the release of keys to [NAME] on 31st August 2018. A copy of a takeaway receipt and a parking fine, both addressed to [NAME] at the [NAME], were also included.
Determination
39. In order for the Tribunal to make a rent repayment order, it must first be satisfied, beyond reasonable doubt, Mr [RESPONDENT] has committed an offence as set out in section 40(3) of the 2016 Act. Mr [RESPONDENT] stated he had not been convicted of any offence. Mr [RESPONDENT] maintained Mr [RESPONDENT] was in control of an unlicensed HMO as set out in Section 72(1) of the 2004 Act.
40. Mr [NAME] agreed the [NAME] was not an HMO that required a licence before 1st October 2018. It is also relevant that an application was made for a licence on 18th June 2019. Thus, the period for which a rent repayment order can be made is 1st October 2018 to 17th June 2019 only.
41. One point of issue is whether four or five tenants occupied the [NAME] during this period. If it was the former, then the [NAME] did not require a licence and no offence was committed.
42. In his statement, Mr [NAME] provided a copy of the original tenancy agreement that named the five original tenants, including [NAME[NAME]. No mention is made of [NAME], nor has any tenancy agreement been produced for him.
43. The Tribunal has considered the additional statement provided by Mr [NAME] and the statement given by Mr [NAME]. Whilst Mr [RESPONDENT] has argued the latter to be hearsay evidence and should be treated with
7 caution, the Tribunal is not bound by the strict rules of evidence. His evidence is relevant to the application.
44. In determining whether the [NAME] was occupied by four of five tenants, the Tribunal considered the evidence provided by Mr [NAME] to be sufficient for it to determine the [NAME] was occupied by five tenants during the period from 31st August 2018 to 30th July 2019. Whilst Mr [NAME] was not included in the original tenancy agreement, it is clear he lived at the [NAME]. The exchange of e-mails and text messages between [NAME] and Mr [RESPONDENT] or his lettings agency shows keys were to be released to Mr [NAME] at the outset of the tenancy. There is also evidence of complaints made by him about the condition of the [NAME]. Mr [NAME] statement and those of two other tenants supports this. Further, the Tribunal find it difficult to see why Mr [NAME] would be paying cheques for the exact amount of rent due under the tenancy if he was not residing at the [NAME].
45. The Tribunal therefore finds that for the period of the tenancy five tenants occupied the [NAME].
46. In respect of Mr [RESPONDENT]’ submissions that the [NAME] was not an HMO because the tenants did not satisfy the test it was their main residence, the Tribunal does not find this to be the case. The accommodation is student accommodation. As such, the tenants view it as their main residence whilst at university. Section 259(2) of the 2004 Act further states that occupation by students must be treated as their main residence whilst they are undertaking a full time course in further or higher education.
47. The Tribunal is therefore satisfied beyond reasonable doubt that Mr [RESPONDENT] has committed an offence under section 72(1) of the 2004 Act in respect of the [NAME] for the period 1st October 2018 to 17th June 2019.
48. Mr [NAME] made his application to the Tribunal on 3rd September 2019. This is within 12 months of the end of the relevant period and the Tribunal can therefore make a rent repayment order, as asked.
Rent Repayment Order
49. The maximum amount of the rent repayment order is £3144.63. This is taking into account Mr [NAME] share of the rent at £84.99 per week for the period stated in paragraph 47 above. The Tribunal must take into account any housing benefit or universal credit received during the same period, but there is no evidence any such payments have been made. The Tribunal does not agree that the period claimed should be “rounded up” as suggested by Mr [NAME].
50. Mr [NAME] has confirmed his “allowance” towards the utilities was £400 for the tenancy.
51. Section 44(4) of the 2016 Act provides that when making an order the Tribunal must take into account the conduct of the landlord and tenant, the financial circumstances of the landlord and whether the landlord has at any time been convicted of a relevant offence.
52. Here, there is no evidence Mr [RESPONDENT] has been convicted of a relevant offence.
8 53. Mr [RESPONDENT] is a professional landlord. It is stated within the documentation provided from the Council, when Mr [RESPONDENT] applied for a licence for the [NAME], that he also applied for one in respect of four other properties. The reasons given by the Council for their refusal to grant the licence indicate Mr [RESPONDENT] is also involved in other properties. The penalty for a professional landlord, who should be fully aware of the requirements of letting properties, will be higher than for a non-professional landlord.
54. Mr [RESPONDENT] has provided details of his expenses relating to the [NAME] which, including the mortgage repayments of £233.09 per month total £8181.23.
55. Mr [RESPONDENT] is to pay the sum of £3144.63 to Mr [RESPONDENT]. In making this determination the Tribunal has taken into account the following:
(1) Mr [RESPONDENT] is a professional landlord. The Tribunal finds it difficult to accept Mr [RESPONDENT]’ evidence that he would not have been aware Mr [RESPONDENT] was residing at the [NAME] as claimed. (2) Whilst Mr [RESPONDENT] has submitted he tried to ensure the [NAME] was in a decent condition, there is strong evidence to show he let a [NAME] that was beset with problems. The exchange of e-mails and texts between him, or his lettings agency and the tenants supports this. This is also confirmed by the service of an Improvement Notice issued by the Council that sets out a significant number of Category 2 hazards. It is said Mr [RESPONDENT] did not contest or appeal this Notice. (3) There is no evidence to say Mr [NAME] conduct should be taken into account. (4) The Tribunal does not make any reduction to the rent awarded to Mr [RESPONDENT] because of the expenses incurred by Mr [RESPONDENT]. It considers the failure by Mr [RESPONDENT] to obtain a licence to be on the more serious end of the scale and, consequently, the award should be for the maximum amount.
Judge J Oliver 27 February 2020
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant awarded rent repayment order for unlicensed HMO management
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant awarded £2,440 rent repayment for unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Orders Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Over Unlicensed HMO
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Rent Repayment Orders for Unlicensed HMO Tenants
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant Entitled to Rent Repayment Order for Unlicensed HMO Operation
- First-tier Tribunal (Property Chamber) Tenants Awarded Rent Repayment Orders for Unlicensed HMO Operation
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Orders Against Unlicensed HMO Landlord
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord operated an unlicensed HMO.
- The landlord committed an offense under the Housing and Planning Act 2016.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision granted a rent repayment order to a tenant against a landlord for operating an unlicensed HMO.
Who was involved?
The case involved a tenant and a landlord.
How did the court decide, and why?
The court decided in favour of the tenant because the landlord operated an unlicensed HMO, violating housing laws.
Which laws or rules were applied?
The Housing and Planning Act 2016 and the Housing Act 2004 were applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord operated an unlicensed HMO, which is illegal under housing laws.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation could potentially receive a rent repayment order if their landlord operates an unlicensed HMO.
What evidence or documents mattered?
Evidence such as emails between the landlord and tenant, and inspection reports from the local council, mattered.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is recommended to seek legal advice from a qualified solicitor for cases involving rent repayment orders.
