Tenant awarded £2,440 rent repayment for unlicensed HMO
📌 In brief
The First-tier Tribunal ruled in favour of the tenant, awarding a rent repayment order for £2,440 because the landlord operated an unlicensed HMO, creating a dangerous living environment.
⚖️ Legal holding
A tenant is entitled to a rent repayment order if the landlord operates an unlicensed HMO.
📖 What the law says
This section establishes offenses related to the licensing of houses under the Housing Act 2004. It states that if a house needs to be licensed but isn't, an offense is committed by those who have control over the house or are landlords under a tenancy. Additionally, it outlines defenses available to those accused, such as proving a reasonable excuse for the situation.
The First-tier Tribunal can issue a rent repayment order if it is convinced beyond a reasonable doubt that a landlord has committed an offense covered by this chapter, regardless of whether the landlord has been convicted.
When the First-tier Tribunal decides to make a rent repayment order in favor of a tenant, the amount of the order must be based on the rent paid by the tenant during the period specified in the act. The total amount cannot exceed the rent paid minus any universal credit awarded for rent during that period.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal ordered a rent repayment order for £2,440 due to an unlicensed HMO.
📜 Headnote Official document
The First-tier Tribunal granted a rent repayment order for £2,440 to the tenant due to the landlord's operation of an unlicensed HMO, which was deemed hazardous and in violation of statutory requirements.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00AB/HMF/2019/0012 Property : 6A Station Parade Heathway, Dagenham, [POSTCODE] Applicants : [redacted] : In person (written representations) Respondent: [redacted] : In person Type of [NAME] : Rent Repayment Order Tribunal : Mr [NAME] (Valuer Chairman) Mr [NAME] and Venue of Hearing : 24 June 2019; 10 [ADDRESS] [POSTCODE] Date of Decision : 15 July 2019
DECISION
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Decision and Order
1. The Tribunal orders that the Respondent pay the Applicants by way of Rent Repayment the sum of £2,440.
Reasons
2. The Respondent holds a lease of the subject building which comprises a former basement flat, ground floor shop and first floor flat.
3. The Applicant, [NAME] [APPELLANT] [NAME], together with Mr [APPELLANT] [NAME] entered into an assured shorthold tenancy of the basement flat for a term commencing on the 1 February 2015 at a rent of £800 per calendar month. On 1 February 2018, a further assured shorthold tenancy was entered into at a revised rent of £1,000 per calendar month.
4. On 28 September 2018 the London Borough of Barking and Dagenham served a Prohibition Order on the respondent landlord under the Housing act 2004. The grounds included both category one and two matters. Under category one, the Respondent was required to convert the premises back to its original use for storage or commercial use. Four hazards were cited: fire risk, no provision of natural lighting, an electrical hazard and damp and mould. The Prohibition Order became operative on 28 October 2018. The Applicant vacated the premises shortly before this date.
5. On 5 March 2019, the Applicants applied for a rent repayment order for £11,200 on the grounds that the premises were an unlicensed HMO. Subsequently, the Applicants amended their case to the premises being selectively unlicensed. They also amended their claim to £8,471.19 to reflect housing benefit that the tenants had received.
6. On 4 April 2019 the Tribunal issued directions. These stated (amongst other matters) that the Applicant tenants must provide “full details of the alleged offences, with supporting documents from the local housing authority, if available (Note: the Tribunal will need to be satisfied beyond reasonable doubt that an offence has been committed)”. The directions warned the Respondents about the risk of self-incrimination and advised them to seek legal advice.
The Hearing
7. A hearing took place at the Tribunal hearing rooms at [ADDRESS] on 24 June 2019 at which the Applicants did not attend and were not represented and the Respondents appeared in person. The Respondents handed up a skeleton argument. The Tribunal reminded the Respondents that they were not required to make statements which might incriminate themselves.
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The tenant’s case 8. The tenants supplied and referred to a copy document published by the London Borough of Barking and Dagenham entitled “Private rented property licensing [NAME] an [NAME] a guide for landlords and managing agents” (hereinafter referred to as the “Council Licencing Document”). Page 6 of that document refers to selective licensing of residential accommodation under Part 3 of the Housing act 2004. The Council Licencing Document states that this applies to all private rented properties within the borough that are not a house in multiple occupation (“HMO”). It continues “all landlords who rent out or let residential accommodation that is not an additional or mandatory HMO must have a selective licence”.
9. The tenant’s case was that the whole of the amount of rent that they had paid in the preceding 12 months should be repaid by the landlord, less housing benefit received by the tenants. The tenants had had conversations with the Respondent’s [NAME] and the tenants were given money to furnish the flat as they had no furniture. At no point were they informed that the property was unlicensed. They were both told that the rent was inclusive of all bills including council tax.
The Respondent landlord’s case 10. The Respondent landlord provided a defence in which they required strict proof of the Applicant’s case. The landlord’s case was that they had engaged a [NAME] to carry out the conversion works and relied on him to comply with statutory requirements. They let the premises at a reduced rent to assist the Applicants who were in financial difficulties. They paid utility bills, although the landlord’s position was that the tenants were liable for council tax. In addition, the Applicants were involved in decisions in relation to the conversion works. The Respondents through their [NAME] provided funding for furniture to assist the tenants. The Respondents had not received any complaints from the tenants. The Respondents also submitted that the 12 month rent repayment period should be calculated back from the date of [NAME] to the Tribunal.
The Law
11. By virtue of section 43, of the Housing and Planning Act 2016 (“the 2016 Act”), the Tribunal must be satisfied beyond reasonable doubt that the landlord has committed a “relevant offence to which this chapter applies” as defined in a table set out at section 40(3) of the 2016 Act, whether or not the landlord has been convicted. In this case, there is no evidence of actual conviction. In determining the amount, the Tribunal must, by virtue of section 44(4) of the 2016 Act take into account “(a) the conduct of the landlord and the tenant (b) the financial circumstances of the landlord, and (c) whether the
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landlord has at any time been convicted of an offence to which this Chapter applies.”
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Findings
12. Having regard to the Council Licensing Document (see above), the documentary evidence of the assured shorthold tenancies, bank statements showing payment of rent and evidence from the Respondents, who do not deny these primary facts, the Tribunal finds beyond reasonable doubt that the landlord is guilty of being in control of an unlicensed house contrary to section 95(1) of the Housing Act 2004. This is a “relevant offence to which this chapter applies” as defined under section 40(3) of the 2016 Act.
13. However, when considering the amount of the rent repayment order, the starting point is not 100% of the rent paid, which is the mandatory amount if there had been an actual conviction: see section 46 of the 2016 Act.
14. Further, in determining the amount to be repaid, the Tribunal has had regard to two decisions of the Upper Tribunal relating to the amount of a rent repayment order under the Housing Act 2004, namely Parker v Waller [2012] UKUT 301 (LC) and Fallon v Wilson [2014] UKUT 300 (LC).
15. Under the 2004 Act, section 74(4) provided that where there has not been a conviction the Tribunal shall order such amount as it considers reasonable in the circumstances. While sections 44 and 45 of the 2016 Act do not include the word “reasonable”, given the similarities between these provisions and the relevant provisions of the 2004 Act, the Tribunal considers that the guidance provided in those Upper Tribunal decisions remains relevant under the 2016 Act.
16. The Tribunal found that the Respondents were credible witnesses and on the balance of probabilities find that they were seeking to assist the Applicants who were in a difficult financial position. This is particularly evidenced by the provision of furniture and payment of monthly utilities by the Respondents. In addition, the Tribunal accepts the Respondents’ evidence that they relied on their [NAME] to comply with statutory requirements. However, the landlords remained responsible legally for providing accommodation that did meet statutory requirements and was properly licensed. In addition, the hazards identified by the Council were serious.
17. In answer to questions posed by the Tribunal, the Respondents provided information in relation to the property that demonstrates that the income broadly equates to outgoings. There was no evidence of special financial hardship. The Tribunal accepts the Respondents’ oral evidence (and as set out in their skeleton argument) that they paid outgoings in respect of the flat at £300 per month.
18. The Tribunal found that the statutory provisions are clear that the rent repayment period is “a period, not exceeding 12 months, during which the landlord was committing the offence” under section 44(2) of the 2016 Act and not a period of 12 months prior to the date of [NAME] to the Tribunal.
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19.
In all the circumstances, the Tribunal considers that the evidence provided by the Respondents provides significant mitigation such as to reduce the Respondents’ liability by one-third. The Tribunal therefore finds that the amount of repayment should be two-thirds of the net amount of rent paid by the tenant, being calculated after deductions for housing benefit and the value of outgoings paid for by the Respondents.
20. The Tribunal accepts the Applicant’s evidence that it paid £11,200 rent during the 12 months preceding vacation of the property. However, the amount of housing benefit received was not clearly set out in submissions. The Tribunal calculated the amount as £3,938.71 based on the information contained in pages D15 and D16 of the hearing bundle. The Tribunal caused a letter to be sent to the Applicant in relation to this point who confirmed agreement to the Tribunal’s calculation of housing benefit.
21. The calculation by the Tribunal is therefore as follows:
Rent paid 11,200.00 £ less housing benefit 3,938.71 £ less utilities 3,600.00 £ Net amount 3,661.29 £ two-thirds 2,440.86 £ say 2,440.00 £
Mr [NAME]
15 July 2019
ANNEX - RIGHTS OF APPEAL
• The Tribunal is required to set out rights of appeal against its decisions by virtue of the rule 36 (2)(c) of the Tribunal Procedure (First-tier Tribunal)(Property Chamber) Rules 2013 and these are set out below.
• If a party wishes to appeal against this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.
• The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
• If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such
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reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
• The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Landlord for Unlicensed HMO
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Rent Repayment Orders for Unlicensed HMO Tenants
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Orders Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant Entitled to Rent Repayment Order for Unlicensed HMO Operation
- First-tier Tribunal (Property Chamber) Tenants Awarded Rent Repayment Orders for Unlicensed HMO Operation
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Orders Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Over Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Orders Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed HMO Landlord
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord operates an unlicensed HMO.
❌ Tends to be rejected
- No relevant factors identified that went against the claimant in these cases.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal ordered a rent repayment order for £2,440 due to the landlord operating an unlicensed HMO.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided that the landlord must repay the tenant for rent paid during the period the HMO was unlicensed, as the landlord failed to obtain necessary licenses.
Which laws or rules were applied?
The Housing Act 2004 and the Housing and Planning Act 2016 were applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord failed to obtain necessary licenses, leading to a hazardous living environment.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation may be entitled to a rent repayment order if their landlord operates an unlicensed HMO.
What evidence or documents mattered?
Evidence of the unlicensed HMO and the hazardous conditions were critical.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for cases involving rent repayment orders.
