Tenant Wins Rent Repayment Order Due to Unlicensed Property
📌 In brief
A tenant successfully obtained a rent repayment order because the landlord failed to get a mandatory private landlord's license for a person. The First-tier Tribunal granted the order, allowing the tenant to recover rent paid during the period a person was unlicensed.
⚖️ Legal holding
A tenant is entitled to a rent repayment order if the landlord fails to obtain a mandatory private landlord's license or complies with an improvement notice.
📖 What the law says
A tenant can apply to the First-tier Tribunal for a rent repayment order if the landlord has committed an offense related to housing that was rented to the tenant within the last two years. However, this rule does not apply to offenses under sections 16J(1) or (2) of the Housing Act 1988.
The amount of a rent repayment order for a tenant must be based on the rent paid by or on behalf of the tenant during the period mentioned in the table. This period varies depending on the type of offense committed by the landlord. The maximum amount the landlord may be required to pay cannot exceed the rent paid minus any universal credit awarded for rent during that period.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
A tenant is entitled to a rent repayment order if the landlord fails to obtain a mandatory private landlord's license or complies with an improvement notice.
📜 Headnote Official document
The First-tier Tribunal ruled that a tenant is entitled to a rent repayment order when a landlord fails to obtain a mandatory private landlord's license or complies with an improvement notice. The decision was made by Judge A M Davies on 2 October 2019.
📚 Full judgment Official document
OUTCOME: Allowed
1
FIRST-TIER TRIBUNAL [NAME] CHAMBER ([NAME]) Case Reference : MAN/00BY/HMG/2019/0009
[NAME] : [ADDRESS] [POSTCODE]
Applicant: [redacted]
Respondent: [redacted] : Rent Repayment Order
Tribunal Members : [NAME], [NAME] [NAME], MRICS
Date of Determination : 19 September 2019
Date of Decision : 2 October 2019
DECISION
© CROWN COPYRIGHT 2019
2
DECISION: The Respondent is ordered to repay rent to the Applicant in the sum of £640, and to reimburse the Applicant the £100 Tribunal application fee.
REASONS
BACKGROUND
1. On 4 May 2018 the Applicant took a 12 month tenancy of the Respondent’s flat at 25, [ADDRESS], Liverpool (“[NAME]”) at a rent of £640 per month. She vacated [NAME] in May 2019.
2. [NAME] formed part of a converted Victorian schoolhouse. It was let furnished. It had single glazed windows and 3 exterior walls. It was viewed by the Applicant before she decided to rent it.
3. Throughout the tenancy [NAME] was within an area of Liverpool to which mandatory private landlord licence requirements applied.
4. The Applicant found [NAME] cold. She applied to Liverpool City Council which issued an improvement notice to the Respondent on 16 January 2019, the hazards being “excess cold” and “fire”. The fire hazard related to a self-closer on the door to [NAME] that did not shut it correctly.
THE LAW
5. Section 41 of the Housing and Planning Act 2016 (“the Act”) enables a tenant to apply to this Tribunal for an order for repayment of rent by a person who has committed any of the offences listed at section 40 of the Act, including the control or management of an unlicensed house and failure to comply with the requirements of an improvement notice. The Tribunal has a discretion whether to make a rent repayment order.
6. Section 44 of the Act sets out the basis on which any repayment of rent is to be calculated. The amount may not exceed the amount of rent paid in the period, not exceeding 12 months, during which the offence was being committed. In determining the amount, the Tribunal must “in particular” take into account the conduct of the landlord and the tenant, the financial circumstances of the landlord, and whether the landlord has been convicted of the offence. Other relevant circumstances may be taken into account.
THE OFFENCE
7. The Respondent applied for a licence for [NAME] on 17 January 2019 and a licence was issued on 8 February 2019. [NAME] was not previously licensed, and it is common ground that an offence was committed throughout the 9 months between 4 May 2018 and 8 February 2019. The Applicant has not been convicted of this offence.
3
8. The Respondent did not comply with the improvement notice from 16 January 2019 until after the end of the tenancy. However a landlord is allowed time for compliance, and in this instance the time allowed expired on 30 June 2019. It follows that during the tenancy the Respondent was not guilty of failure to comply with an improvement notice.
THE PARTIES’ CASES
9. The Applicant made many complaints to the Respondent about [NAME] during the tenancy. The relevant complaints for this purpose relate to [NAME] being difficult to heat effectively with the electric panel heaters provided by the company that carried out the conversion. It appears that there was also (through no fault of the Respondent) inadequate insulation in the building, and that the windows were single- glazed timber framed windows. Had the Respondent applied for a licence at the appropriate time, the [NAME] issue is likely to have been identified on inspection and rectified during the tenancy.
10. The Respondent refers to personal difficulties she was having at the time, and her efforts to respond as a good landlord to the various complaints of the Applicant, most of which did not relate to cold. She gives no explanation of her failure to apply for a licence when first arranging to let [NAME]. She owned another flat in the same building, also let, which was also unlicensed. Her statement to the Tribunal suggests that she was simply unaware of the licensing requirement and that on becoming aware, she applied immediately.
11. The Respondent says that the Applicant failed to use the [NAME] facilities in [NAME] to their maximum effect, and disputes the Council’s finding that there was no heater in the bathroom. After issue of the improvement notice she provided an additional heater in the bedroom. She also promptly consulted a [NAME] and was advised to install a new meter and 3 Quantum storage heaters. She was unable to install the meter until the Applicant left [NAME], when the electricity account was transferred back to her. After some delays by the [COMPANY], the required work to the [NAME] was carried out during the summer of 2019.
FINDINGS
12. The Tribunal finds that an offence was committed, namely that [NAME] was unlicensed from 4 May 2018 to 8 February 2019, and that it is appropriate to make a rent repayment order.
13. Failure to obtain a licence before letting [NAME] had the result that [NAME] did not meet modern [NAME] standards during the tenancy. In the circumstances it is appropriate to order a reduced rent repayment of £640. The Respondent is also ordered to reimburse the Applicant with the Tribunal application fee of £100.
4
14. The Respondent states that her financial situation does not enable her to make a substantial single payment. The Applicant’s representatives have indicated that if necessary they would accept an instalment plan and it is to be hoped that a suitable arrangement can be agreed.
Tribunal Judge AM Davies 2 October 2019
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order Against Landlord Failing to Hold Select…
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed HMO Manager
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order Against Uncooperative Landlord
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order for Unlicensed Property
- First-tier Tribunal (Property Chamber) Tenant awarded rent repayment order for unlicensed property
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Over Unlicensed Property
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Refund Due to Lack of Proper Notice
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord failed to obtain a necessary license for the property.
- The landlord did not comply with licensing requirements and improvement notices.
- The landlord operated an unlicensed House in Multiple Occupation (HMO).
- The landlord committed an offense under the Housing Act 2004.
- The landlord failed to provide adequate notice and documentation under the Landlord and Tenant Act 1985.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tenant was entitled to a rent repayment order because the landlord failed to obtain a mandatory private landlord's license for the property.
Who was involved?
The case involved a tenant and a landlord.
How did the court decide, and why?
The court decided in favour of the tenant because the landlord failed to comply with the licensing requirements, which affected the living conditions of the property.
Which laws or rules were applied?
The Housing and Planning Act 2016 sections 41 and 44 were applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord failed to obtain a mandatory private landlord's license for the property.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to seek a rent repayment order if their landlord fails to comply with mandatory licensing requirements.
What evidence or documents mattered?
Evidence such as the improvement notice issued by the local council and the lack of a private landlord's license were crucial.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving rent repayment orders.
