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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Allows Cavity Wall Insulation Without Prior Consultation

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to proceed with cavity wall insulation works without consulting the a person first. The works were deemed urgent due to severe damp and mold issues in the flats.

⚖️ Legal holding

A landlord may be granted dispensation to bypass consultation requirements if the works are urgent and necessary.

Topics

tenancy disputescavity wall insulationconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZAService Charges (Consultation etc) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant permission to skip consultation requirements for certain works if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State regarding providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant feedback, and giving reasons for carrying out works or entering into agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation for cavity wall insulation works without prior consultation.

📜 Headnote Official document

The First-tier Tribunal granted dispensation for cavity wall insulation works without prior consultation due to urgent needs. The landlord sought dispensation under section 20ZA of the Landlord and Tenant Act 1985, arguing the necessity of the works before winter due to severe damp and mold issues.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT 2024

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : CAM/26UB/LDC/2023/0060 Property : 1-14 [ADDRESS] [POSTCODE] Applicant : [redacted] : [COMPANY] Respondents : [redacted] : For dispensation of the consultation requirements under section 20ZA Landlord and Tenant Act 1985 Tribunal member :

Judge K. Saward

Date of decision : 31 January 2024

DECISION AND REASONS

Description of determination

This has been a determination on the papers. A face-to-face hearing was not held because all issues could be determined on paper and no hearing was requested. The documents comprise an unpaginated bundle of some 68 pages from the Applicant. It includes the [NAME] form, letters sent to the [NAME] regarding the [NAME], tribunal directions, quotation, and a copy of a specimen lease. The contents of all these documents are noted. The order made is described below.

2 Decision of the tribunal (1) The tribunal determines under section 20ZA of the Landlord and Tenant Act 1985 to dispense with all the consultation requirements in respect of works for cavity wall insulation within the individual flats.

REASONS The [NAME]

1. The applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985, as amended (“the 1985 Act”) for the dispensation of consultation requirements in respect of certain “qualifying works” (within the meaning of section 20ZA).

2. The applicant is the landlord of 1-[ADDRESS], Churchfields, Broxbourne (“the property”), being a purpose-built block of 13 self- contained flats arranged over three floors, built circa the 1970’s.

3. The respondents are the [NAME] of the flats in the property who are potentially responsible for the cost of the works under the terms of their lease.

4. The qualifying works are described in the [NAME] as cavity wall insulation works needed due to severe damp and mould issues within the individual flats. Works commenced on 24 November 2023. The [NAME] is therefore retrospective in nature.

5. By virtue of sections 20 and 20ZA of the 1985 Act, any relevant contributions of the respondents through the service charge towards the costs of these works would be limited to a fixed sum (currently £250) unless the statutory consultation requirements, prescribed by the Service Charges (Consultation etc) (England) Regulations 2003 were: (a) complied with; or (b) dispensed with by the tribunal. In this [NAME] the only issue is whether it is reasonable to dispense with the consultation requirements.

6. Any issue as to the cost of the works may be the subject of a future [NAME] by the landlord or [NAME] under section 27A of the 1985 Act to determine the payability of any service charge under the lease. The law 7. Section 20ZA of the Act, subsection (1) provides as follows:

3 'Where an [NAME] is made to a tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.'

8. In the case of [COMPANY] v Benson and others [2013] UKSC 14 the Supreme Court set out certain principles relevant to section 20ZA. Lord [NAME], having clarified that the purpose of sections 19 to 20ZA of the Act was to ensure that tenants are protected from paying for inappropriate works and paying more than would be appropriate, went on to state 'it seems to me that the issue on which the [tribunal] should focus when entertaining an [NAME] by a landlord under section 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the requirements'. Paper determination 9. The [NAME] is dated 29 November 2023. Directions were issued by the tribunal on 5 December 2023. The applicant landlord was required by 19 December 2023 to send to each of the respondents, by hand delivery, first-class post (or email, if practicable) copies of the [NAME] form, a description of the works, an estimate of the cost, any other evidence relied upon and the tribunal directions.

10. Copies of the letters sent to each [NAME] on 18 December 2023 have been supplied to the tribunal along with written confirmation from the applicant’s representative of compliance with the above direction by sending the letters by first class post.

11. The directions gave those [NAME] who oppose the [NAME] until 9 January 2024 to respond to the tribunal by completing a reply form and returning it to the tribunal. At the same time, any [NAME] in opposition would need to send to the landlord a statement in response to the [NAME] with a copy of their reply form and copies of documents relied upon.

12. No response or objection has been submitted by the respondents who have taken no active part in this [NAME].

13. The directions required the landlord to prepare a bundle of documents containing all the documents on which the landlord relies, including copies of any replies from the [NAME]. A bundle was submitted to the tribunal and each [NAME], as required. The directions provided that the tribunal would determine the [NAME] based on written representations unless either party made a request for an oral hearing by 30 January 2024. No such request was received. Therefore, this

4 [NAME] has been determined by the tribunal on the information supplied by the applicant. Consideration 14. The tribunal has the jurisdiction to grant dispensation under section 20ZA of the 1985 Act “if satisfied that it is reasonable to dispense with the requirements”.

15. The applicant explains that the decision was taken to proceed with the cavity wall insulation works without compliance with the consultation requirements within section 20 of the 1985 Act so that the works were done before winter due to the severity of damp and mould to the flats.

16. One quote of £5,290.39 for the cavity wall insulation was obtained dated 21 October 2023.

17. Only brief details of the works and the condition of the flats is provided. Nevertheless, in the absence of any objections or submissions from the respondents, the tribunal has no reason to question the need and urgency of the works before the onset of winter given the description of severe damp and mould within the flats. In all likelihood, severe damp and mould would adversely affect the [NAME]’ living conditions and could worsen over the winter with colder and wetter weather. In such circumstances, there would be greater imperative to take steps to improve the situation for [NAME] before conditions worsen.

18. As none of the respondents have raised objection to the works, the tribunal finds no evidence that they would suffer prejudice if dispensation were to be granted. The Tribunal’s decision 19. In the circumstances set out above, the tribunal considers it reasonable to dispense with the consultation requirements.

Accordingly, dispensation is granted pursuant to section 20ZA of the 1985 Act.

20. This decision does not affect the tribunal’s jurisdiction upon any future [NAME] to make a determination under section 27A of the Act as to the reasonableness of the work and/or whether any service charge costs are reasonable and payable.

21. There is no [NAME] before the tribunal for an order under section 20C (limiting the ability of the landlord to seek their costs of the dispensation [NAME] as part of the service charge). This could be the subject of a future [NAME] should any costs be charged to the [NAME].

5 22. It is the responsibility of the applicant to serve a copy of this decision on all respondents. Name: Judge K. Saward Date: 31 January 2024

Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are urgent.
  • The works are necessary.
  • There is no prejudice to the leaseholders.
  • The works are urgent and necessary for safety.
  • The works are deemed urgent.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal granted dispensation for cavity wall insulation works without prior consultation.

Who was involved?

The landlord of a block of flats and the leaseholders of the flats.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and necessary to address severe damp and mold issues.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 and the Service Charges (Consultation etc) (England) Regulations 2003.

What was the argument that mattered most?

The urgency and necessity of the works due to severe damp and mold issues.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to obtain dispensation if the works are urgent and necessary.

What evidence or documents mattered?

Evidence of severe damp and mold issues and the urgency of the works.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to get a solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.