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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Dispensation for External Decoration Works Without Finding Prejudice

Case No.

📌 In brief

The First-tier Tribunal granted permission to a landlord to bypass certain consultation requirements for external decoration works in a residential property. The decision was made because the Tribunal found no prejudice to the tenant.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if it is reasonable to do so and no prejudice is found.

Topics

tenancyconsultation requirementsexternal decoration

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for external decoration works.

📜 Headnote Official document

The Tribunal granted dispensation from the consultation requirements of S.20 of the Landlord and Tenant Act 1985 for external decoration works in a residential property. The decision was based on the lack of prejudice to the tenant.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT 1

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/21UD/LDC/2023/0114

Property

:

1-2 [ADDRESS], [POSTCODE]

Applicant: [redacted]

1) [NAME] 2) [COUNSEL]

:

[COUNSEL]

Respondent: [redacted]

:

None

Type of Application

:

To dispense with the requirement to consult lessees about major works S.20ZA Landlord and Tenant Act 1985

Tribunal Member

:

[NAME], Regional Surveyor

Date of Decision

:

8 January 2024

DECISION

The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of External decoration to all elevations, to include patch repair to any blown or cracked render, painting of all external walls and wooden windows. Repair to boundary and retaining walls.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

2 1. An application seeking retrospective dispensation pursuant to section 20ZA of the Landlord and Tenant Act 1985 (“1985 Act”) from the consultation requirements imposed on the landlord by section 20 of the 1985 Act was received by the Tribunal on 15 September 2023.

2. The property is described as a

“Victorian end terrace converted into 7 flats. Situated on an exposed corner plot in the St Loeanards-on-Sea (sic) conservation area.”

3. The Applicant describes the qualifying works as

“External decoration to all elevations, to include patch repair to any blown or cracked render, painting of all external walls and wooden windows. Repair to boundary and retaining walls.

Completed September 2022.”

4. And further

“The need for the works to be carries had been discussed amongst those [NAME] that took and (sic) active interest in the maintenance of the building over an extended period. Quotes had been provided by one of the [NAME]. These were considered but both were significantly more expensive than the contractor that was finally instructed. A request to take the opportunity to add external insulation had also been proposed, whilst not without merit this solution was rejected on the basis that it would constitute an improvement rather than maintenance, therefore not allowed for in the leases, and would have required planning consent which would likely have been declined.

There was general agreement on both the need for the works, and on who the preferred contractor was, [NAME]. [NAME] had re-decorated the rear elevation in 2017 and the work considered, good value. The building was in a poor state of repair with blown and cracked rendering possibly causing damp ingress, and loose brickwork and coping on the front boundary and retaining walls a danger to pedestrians and people entering the building. When [NAME] unexpectedly became available in September 2022 likely the last opportunity to start external re-decoration before the weather turned, I considered it in the best interests of all the [NAME] to take the opportunity to instruct him without delay. Although there had been considerable verbal discussion amongst the [NAME] regarding the arrangement of these works, the above statements are supported by email correspondence with several of the [NAME]. I owned 50% of one of the leasehold flats in the building at the time (now 100%) and collect no management fees so have an incentive to minimise costs for all [NAME].”

5. On 28 September 2023, the Tribunal issued Directions which included, at paragraph 14, a requirement that the Applicant reply to any objection by 1 November 2023, a copy of which was to be included within the

3 determination bundle. Furthermore, at paragraph 17 of the Directions the Applicant was required to submit one copy of the agreed bundle of relevant documents electronically to the Tribunal and to the other party by 8 November 2023.

6. Paragraph 19 of the Directions stated that where objections to the application are submitted and the hearing bundle is not sent to the Tribunal by the said date or is not in the required format the application will be struck out.

7. On 16 October 2023 one of the Respondents, [NAME] of [NAME], submitted an objection to the application to the Tribunal, copied to the Applicant.

8. Contrary to paragraph 14 of the Directions the Applicant failed to reply to the objection by 1 November 2023. Furthermore, contrary to paragraph 17 of the Directions, the Applicant failed to submit a copy of the agreed bundle of documents to the Tribunal by 8 November 2023.

9. In an Order dated 13 November 2023 and in accordance with the Directions the Tribunal struck out the application in accordance with Rule 9(1) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 on the ground that the Applicant has failed to comply with a direction that stated that failure to comply with the direction by a stated date would lead to the striking out of proceedings.

10. The Order also stated that the Applicants may apply for reinstatement of the application under Rule 9(5) of the Tribunal’s Procedural Rules which they have now done stating that they had misunderstood the Directions and were waiting for an invitation to respond.

11. The Tribunal accepted this explanation and reinstated the Application making further directions dated 12December 2023.

12. The Directions were complied with and a hearing bundle has been received containing a response to Ms [NAME] objection.

13. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.

14. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the the Respondent’s objection is clearly set out in her submission.

The Law

15. The relevant section of the Act reads as follows:

4

S.20 ZA Consultation requirements:

Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

16. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v Benson. In summary the Supreme Court noted the following. a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.

e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non- compliance has in that sense caused prejudice to the tenant. h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

17. The Applicant’s case is set out in paragraphs 2,3 and 4 above.

18. The Respondent makes the following objections;

5 • Works were not urgent • S.20 not complied with • Two quotes obtained by the Respondent never shared amongst other lessees • As no S20 Notices served only £250 may be obtained from each leaseholder

19. In a reply the Applicant says that; • The quotes obtained by the Respondent were more expensive than that chosen • The chosen contractor was known to several of the [NAME] and had worked on the building before • [NAME] was the only objector, accepted that the work was required and thought the final price reasonable • Information was provided to Ms [NAME] solicitors prior to her purchase but in any event this is irrelevant to whether she has suffered financial prejudice by not being consulted.

Determination

20. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.

21. Urgency is not a requirement as to whether dispensation should be granted. The issue is simply whether by not being consulted the Respondent has suffered prejudice. The Applicant accepts that he did not comply with S.20 which is his reason for now seeking dispensation from that requirement.

22. I do not find anything in Ms [NAME] submissions indicating that she has suffered prejudice and as such I am prepared to grant dispensation.

23. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of External decoration to all elevations, to include patch repair to any blown or cracked render, painting of all external walls and wooden windows. Repair to boundary and retaining walls.

24. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

25. The Applicant must send copies of this determination to the lessees.

D [NAME] 8 January 2024

6 RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord's explanation for missing deadlines was accepted, leading to the application being reinstated.
  • The building was in poor condition, with damaged rendering and loose brickwork posing a danger.
  • The chosen contractor had previously worked on the building and was considered good value.
  • The tenant did not provide any evidence showing they suffered harm from not being consulted.

❌ Tends to be rejected

  • The argument that the works were not urgent was not a valid reason to refuse dispensation.
  • The tenant's argument that the landlord did not comply with consultation requirements was not enough to prevent dispensation.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from the consultation requirements for external decoration works.

Who was involved?

The landlord and the tenant were involved.

How did the court decide, and why?

The court decided that the landlord could be dispensed from the consultation requirements because no prejudice was found to the tenant.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.

What was the argument that mattered most?

The argument that mattered most was that the works were necessary and no prejudice was found to the tenant.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be dispensed from consultation requirements if no prejudice is found.

What evidence or documents mattered?

Email correspondence between the landlord and the tenant was important.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.