Tribunal Grants Dispensation for Urgent Roof Repairs
📌 In brief
The First-tier Tribunal granted permission for a landlord's management company to bypass consultation requirements and proceed with urgent roof repairs without prior notice to tenants. This was allowed because the works were necessary to address persistent water ingress issues that could cause significant property damage if delayed.
⚖️ Legal holding
A landlord may obtain dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 if it is reasonable to do so in light of the urgency of necessary works.
📖 What the law says
Under this section, a landlord can apply to a tribunal for permission to skip certain consultation requirements related to building works or long-term agreements if the tribunal finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs due to water ingress.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for urgent roof repairs due to water ingress at a property in Altrincham. The applicant, the management company, sought dispensation due to the urgency of the work required to prevent further damage.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : MAN/00BU/LDC/2023/0035 Property : [ADDRESS] [POSTCODE] Applicant : [redacted] : [COUNSEL] Respondents : [redacted] See Annex
Type of Application : Section 27A Landlord and Tenant Act 1985 – Section 20ZA Tribunal Members : Tribunal Judge [NAME] Tribunal Member [NAME] of Determination : 31st October 2023 Date of Decision : 2nd November 2023
DECISION
Decision
1. The application to dispense with the consultation requirements imposed by Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and The Service Charges (Consultation Requirements) (England) Regulations 2003 in respect of works carried out at [NAME] in the sum of £14520 is granted.
Background
2. This is an application made by [APPELLANT] (“the Applicant”) for the dispensation of the consultation requirements imposed by Section 20 of the Landlord & Tenant Act 1985 (“the Act”) and The Service Charges (Consultation Requirements) (England) Regulations 2003 (“the Consultation Requirements”) for remedial works undertaken at the development known as Marloes, [ADDRESS], Altrincham (“[NAME]”) in March/April 2023.
3. There are eight leaseholders of [NAME] and the Tribunal has seen copies of correspondence from the Applicant advising them of the necessary works. [NAME] suffered from persistent water ingress in wet weather and urgent work to the roof was required to minimise further damage. It is said the process required by section 20ZA of the Act could not be followed due to the urgent nature of the works. Further, other contractors hired to deal with the issue failed to correctly identify the cause of the leaks and had not been able to resolve the matter. It was therefore said that a consultation process would have been ineffective. The Tribunal was advised that none of the leaseholders objected to the remedial work.
4. The Applicant filed a copy of the quotation for the necessary work, dated 2nd March 2023 in the sum of £18,120 and the subsequent invoice for the work done, in March/April 2023, at a lower cost of £14520. It is this invoice for which dispensation is sought.
5. The Respondents to the application are the various long leaseholders of [NAME] (“the Respondents”).
6. The application is dated 11th May 2023 and in respect of which directions were issued on 17th August 2023 providing for the filing of any objections by the Respondents and for the application to be determined without a hearing.
7. The Applicant confirmed no objections had been received to the application, nor were any representations received by the Tribunal.
8. The Tribunal considered the application on the Applicant’s written submissions on 31st October 2023.
The Law
9. Section 20 of the Act provides:
(1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either-
(a) complied with in relation to the works or agreement, or
(b) dispensed with in relation to the works or agreement by (or on appeal from) a tribunal
(2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement
(3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount.
(4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement- (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount.
(5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be the appropriate amount- (a) an amount prescribed by, or determined in accordance with, the regulations, and (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with the regulations.
(6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount.
(7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in accordance with, the regulations is limited to the amount so prescribed or determined”
10. In the event the requirements of section 20 have not been complied with, or there is insufficient time for the consultation process to be implemented, then an application may be made to the First-tier Tribunal pursuant to section 20ZA of the Act.
11. Section 20ZA of the Act provides:
(1) Where an application is made to a tribunal for a determination to dispense with all or any consultation requirements in relation to any qualifying works, or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements
(2) In section 20 and this section- “qualifying works” means works on a building or any other premises, and “qualifying long term agreement” means (subject to section (3) an agreement entered into, by or on behalf of the landlord or a superior landlord, for a term of more than twelve months.
12. In [COMPANY] v Benson [2013] UKSC 14 it was determined that a Tribunal, when considering whether to grant dispensation, should consider whether the tenants would be prejudiced by any failure to comply with the Consultation Requirements.
Submissions
13. The Applicant is the [COMPANY] of [NAME], a puropose built development comprising eight flats.
14. The Applicant advised of continuing issues with water ingress at [NAME] affecting Flats 4 and 5. The issues began in November 2021 and contractors were employed to find the source and carry out such repairs as were necessary. Investigations continued until February 2023 when anther contractor was asked to carry out further investigations. Their investigations revealed urgent necessary works were required to the roof to prevent further water ingress and internal damage. A quote was provided and due to the urgency of the work, the contractors were instructed to proceed. Their final invoice was in the sum of £14520.
15. The Applicant seeks dispensation from the Consultation Requirements due to the urgent nature of the work required. If the Consultation Requirements had been carried out this would have caused a significant delay and incurred further damage to [NAME]
16. The Applicant has confirmed all the work has been carried out with the agreement of the leaseholders, none of whom have lodged an objection to the application.
Determination
17. The Tribunal is being asked to exercise its discretion under section 20ZA of the Act. Section 20ZA (1) provides the Tribunal may do so where “if satisfied that it is reasonable to dispense with the requirements”.
18. The Tribunal, having considered the submissions made by the Applicant, is satisfied there is good reason to dispense with the Consultation Requirements. The Applicant carried out the necessary works at [NAME] to mitigate the cost to the Respondents of further damage occurring at [NAME].
19. The Tribunal has taken into account that the Applicant has engaged with the Respondents, explained what steps it proposed to take and no objections have been received.
20. The Tribunal does not find there has been any prejudice to the Respondents.
21. The granting of dispensation does not affect the Respondents’ rights to the challenge the reasonableness or the payability of the service charges under a separate application pursuant to section 27A of the Act.
Rights of appeal
1. By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the Tribunal is required to notify the parties about any right of appeal they may have.
2. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission to appeal must be made to the First-tier Tribunal at the regional office which has been dealing with the case.
3. The application for permission to appeal must be arrive at the regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.
4. If the application is not made within the 28 day time limit, such applications must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit.
5. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, [NAME] and the case number), state the rounds of appeal and state the result the party making the application is seeking.
6. If the Tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
Tribunal Judge J [NAME] 2nd November 2023
Annex A
MAN/00BU/LDC/2023/0035
Mr & Mrs [NAME] & F [NAME] Sir [NAME] Ms [NAME] J [NAME] Mr [NAME] Mrs [NAME] Mr & Mrs JM & SR Lucas Ms [NAME] Mr & Mrs R & S [NAME]
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Energy Contract
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Fire Safety Upgrades Approved Without Tenant Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Longer-term Energy Con…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Replacement Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Environmental Work
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Works Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Emergency Call System Installation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Lift Work Consultation…
- First-tier Tribunal (Property Chamber) Management Company Granted Urgent Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Freeholder Granted Urgent Repair Dispensation Without Consultation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal found that urgent work was needed to prevent further water damage to the property.
- The landlord engaged with the leaseholders and explained the proposed steps, and no objections were received.
- The tribunal was satisfied that there was a good reason to dispense with the consultation requirements.
- The landlord carried out the necessary works to reduce the cost of further damage to the property for the leaseholders.
- The tribunal found that the leaseholders were not prejudiced by the lack of consultation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent roof repairs due to water ingress.
Who was involved?
A management company and the leaseholders of a property in Altrincham.
How did the court decide, and why?
The court decided that it was reasonable to dispense with consultation requirements given the urgent nature of the work required to prevent further damage.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 and The Service Charges (Consultation Requirements) (England) Regulations 2003.
What was the argument that mattered most?
The management company argued that consultation would have caused a significant delay, potentially leading to further damage.
Was the decision for or against the person who brought the case?
For the applicant, the management company.
What does this mean for someone in a similar situation?
Someone facing urgent repairs may be able to bypass consultation requirements if they can show that it is reasonable and necessary to do so.
What evidence or documents mattered?
The quotation and invoice for the repair work, as well as correspondence with leaseholders.
Can a decision like this be appealed?
Yes, an application for permission to appeal must be made within 28 days to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is advisable to seek legal advice from a qualified solicitor for such cases.
