Tribunal Grants Urgent Works Dispensation
📌 In brief
A landlord received permission to bypass tenant consultations and proceed urgently with replacing faulty fans in a building's roof space due to safety concerns. All tenants supported this decision.
⚖️ Legal holding
A landlord may obtain dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 if it is reasonable to do so, especially when there is an urgent need for works due to safety concerns.
📖 What the law says
The appropriate tribunal can grant dispensation from consultation requirements related to qualifying works or agreements if it determines that it is reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent replacement of faulty fans in a residential block.
📜 Headnote Official document
The Tribunal granted dispensation from the consultation requirements for urgent replacement of faulty fans in a residential block to prevent fire hazards, as all lessees agreed with the necessity.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/21UC/LDC/2023/0081
Property
:
Avonmore, 24 Granville road, Eastbourne, East Sussex, [POSTCODE]
Applicant: [redacted]
[COMPANY] (Eastbourne) [APPELLANT]
:
[RESPONDENT]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult [RESPONDENT] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal member
:
[NAME], Regional Surveyor
Date of Decision
:
3 August 2023
DECISION
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 13 July 2023.
2.
The property is described as:
“Avonmore is a purpose built residential block of 15 flats, over 7 floors (including the basement car park) constructed in the 1960's occupying a slightly sloping site in [ADDRESS], Eastbourne a residential area of the town. [COMPANY] were appointed as managing agents for the property on 1st July 2023 by [COMPANY] (Eastbourne) [APPELLANT]”.
3. The Applicant explains that:
“Upon becoming managing aents (sic) for the property, we were immediately alerted by the Directors regarding the potential of a fire due to burnt out and faulty extractor fan capacitors located in the roof space. The building has six fans, located west, east and centre in the loft space. Three fans work constantly (24 hours) to reduce the temperature in the loft space, three are 'back up' fans. In case of failure the faulty fan is switched over to the relevant back up fan. Please note, all fans are of the same age. Following the report of a strong burning smell, [COMPANY] attended site. The extractor fan motor capacitor had caught alight and burnt out. The engineer enabled the back up fan. Unfortunately, the back up fan was observed to be extremely noisy and struggled to work and continues to do so. [COMPANY] have recommended both fans be replaced as a matter of urgency, as they state the potential of the back up fan to overheat is extremely high. In the hot weather of the summer months the fans are imperative to the well being of the building. As all the fans are of the same age, [COMPANY] together with our client are concerned that more fans will fail, and cause a fire in the roof spece. As new managing agents, we have visited site and concur with their concern. We would like to go ahead with the works, to remove the potential of fire in the roof space. All leseholders (sic) have been advised accordingly. We seek dispensation for all consultation requirements as the required work is urgent, one extractor fan has burnt out and the back up fan is noisy and struggling to cope. [COMPANY] have recommended the work is completed as a matter of urgency. We are concerned regarding the threat of fire, and the danger to all residents especially the penthouses on the top floor and the residents who have a Personal Emergency Evacuation Plan (PEEP) in place.”
4.
The Applicant has supplied a copy of a quote from [APPELLANT] dated 22 May 2023.
3
5. The Tribunal’s Directions of 17 July 2023 considered that the application must be dealt with as a matter of urgency. They identified that the only issue was whether dispensation from statutory consultation was reasonable and matters in respect of recovery through the service charge could be subject to an application under section 27A of the Landlord and Tenant Act 1985.
6. It was also said that the application would be determined on the papers without a hearing in accordance with rule 31 of the Tribunal Procedure Rules 2013 unless a party objects.
7. The Tribunal required the Applicant to send to each lessee a copy of the application, the Directions and a pro-forma reply form indicating whether the application was opposed and whether an oral hearing was required.
8. Two responses were received both in agreement with the application. The Tribunal therefore proceeds to determine the application on the papers and without objection from [RESPONDENT].
9. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.
The Law
10. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
11. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v Benson. In summary the Supreme Court noted the following. a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
4 c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
12. The Applicant’s case is set out in paragraphs 2 and 3 above.
Determination
13. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
14. No objections have been received. No prejudice has been identified by [RESPONDENT] and as such the Tribunal is prepared to grant the dispensation required.
5 15. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works comprising the replacement of two fans in the roof space.
16. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
17. The Applicant must send copies of this determination to [RESPONDENT].
[NAME] 3 August 2023
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Lift Replacement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Property Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Ingress Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Permission for Urgent Repairs Without C…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Balcony Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Repair Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Soil Stack Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Cleaning Services Contract
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent.
- There is no identified prejudice to the tenants.
- It is reasonable to dispense with the consultation requirements.
- The works are necessary and urgent.
- The works are urgent and necessary to prevent damage.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent replacement of faulty fans.
Who was involved?
A landlord and lessees in a residential block.
How did the court decide, and why?
The court decided that it was reasonable to grant dispensation due to safety concerns and lack of opposition from tenants.
Which laws or rules were applied?
Landlord and Tenant Act 1985 s.20ZA and Tribunal Procedure Rules 2013 rule 31.
What was the argument that mattered most?
The urgency of replacing faulty fans to prevent fire hazards was crucial.
Was the decision for or against the person who brought the case?
For the landlord.
What does this mean for someone in a similar situation?
A landlord can seek dispensation if there is an urgent need for works and tenants agree.
What evidence or documents mattered?
Evidence of faulty fans, safety concerns, and agreement from lessees.
Can a decision like this be appealed?
Yes, but only with permission within 28 days.
Is it worth getting a solicitor for a case like this?
It is advisable to consult a qualified solicitor for legal advice.
