Unfair Dismissal Claim Successful: Employer Found Unreasonable
📌 In brief
An employment tribunal ruled in favour of an employee who claimed they were unfairly dismissed due to misconduct. The court determined that the employer did not act reasonably when dismissing the worker, resulting in a compensatory award for unfair dismissal and back pay for unlawful deductions from wages.
⚖️ Legal holding
An employer must act reasonably in all circumstances when dismissing an employee for misconduct.
📖 What the law says
Under this section, an employer must provide the reason for dismissing an employee and prove that the reason is valid. Valid reasons include issues related to the employee's capability or qualifications, conduct, redundancy, or a breach of duty or restriction imposed by law. Additionally, the fairness of the dismissal is judged based on whether the employer acted reasonably considering the circumstances, including the size and resources of the employer's business.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The claimant's unfair dismissal and unlawful deductions claims were successful, while the holiday pay claim was withdrawn.
📜 Headnote Official document
The Employment Tribunal found the employer's dismissal of an employee for misconduct was unreasonable, leading to a successful unfair dismissal claim and compensation. The unlawful deductions from wages claim succeeded by consent.
📚 Full judgment Official document
OUTCOME: Allowed
Case No: 6005747/2024
10.2 Judgment - rule 61
February 2018
EMPLOYMENT TRIBUNALS
Claimant: [redacted]
Respondent: [redacted]
Norwich Employment Tribunal (CVP)
On:
27, 28 November 2025
Before:
Employment Judge Magee
Representation
Claimant: [redacted]
Respondent: [redacted]
JUDGMENT having been sent to the parties on 23 December 2025 and written reasons having been requested in accordance with Rule 60(4) of the Employment Tribunal Procedure Rules 2024, the following reasons are provided:
REASONS Introduction 1. Mr [APPELLANT](“the claimant”) brings claims for unfair dismissal, unlawful deductions from wages and holiday pay against his former employer [RESPONDENT] [COMPANY] (“the respondent”).
2. I apologise to the parties for the delay in sending out full written reasons. I hope that the delay has not greatly inconvenienced the parties. The Hearing 3. The case was heard at Norwich Employment Tribunal by CVP on 27 and 28 November 2025.
4. Mr [APPELLANT] was represented by Mr [APPELLANT]. The respondent was represented by Mr [RESPONDENT].
Case No: 6005747/2024
10.2 Judgment - rule 61
February 2018
5. There was a bundle consisting of 42 pages. References to the bundle pages will be in (round brackets). Mr [APPELLANT] provided a witness statement. The respondent produced a witness statement from Mr [RESPONDENT], [NAME] Director and shareholder of the respondent. Mr [APPELLANT] and [NAME] gave evidence.
6. The respondent accepted that had not complied with its disclosure obligations in the case. All parties agreed that they wished the final hearing to proceed. It was in keeping with the overriding objective to do so.
7. At the commencement of the hearing Mr [RESPONDENT] made an application to serve an amended witness statement from [NAME]. Mr [APPELLANT] did not object to the amendment.
8. Mr [APPELLANT] made an application to prevent the respondent from relying on Mr [RESPONDENT] witness statement. The tribunal rejected that application as Mr [NAME] statement was short and dealt with a limited number of matters. The late service of the statement did not prevent Mr [APPELLANT] from challenging the evidence and he would not have been prejudiced by the relatively short period to prepare cross examination. Were I to rule that the respondent could not rely on Mr [RESPONDENT] statement then they would be unable to call evidence to assert a positive case. The balance of prejudice favoured the respondent and I rejected Mr [APPELLANT]’s application.
9. Mr [APPELLANT] indicated that Mr [APPELLANT] wished to withdraw the claim for holiday pay.
10. Mr [RESPONDENT] indicated that the respondent conceded the Unlawful deduction from wages claim.
11. The only claim which the tribunal had to decide upon was the allegation of unfair dismissal. Issues Unfair dismissal:
12. What was the reason or principal reason for dismissal? The respondent says the reason was conduct. The Tribunal will need to decide whether the respondent genuinely believed the claimant had committed misconduct.
13. If the reason was misconduct, did the respondent act reasonably in all the circumstances in treating that as a sufficient reason to dismiss the claimant? The Tribunal will usually decide, in particular, whether: a. there were reasonable grounds for that belief; b. at the time the belief was formed the respondent had carried out a reasonable investigation; c. the respondent otherwise acted in a procedurally fair manner;
Case No: 6005747/2024
10.2 Judgment - rule 61
February 2018
d. dismissal was within the range of reasonable responses. Remedy for unfair dismissal 14. If there is a compensatory award, how much should it be? The Tribunal will decide: a. What financial losses has the dismissal caused the claimant? b. Has the claimant taken reasonable steps to replace their lost earnings, for example by looking for another job? c. If not, for what period of loss should the claimant be compensated? d. Is there a chance that the claimant would have been fairly dismissed anyway if a fair procedure had been followed, or for some other reason? e. If so, should the claimant’s compensation be reduced? By how much? f. Did the ACAS Code of Practice on Disciplinary and Grievance Procedures apply? g. Did the respondent or the claimant unreasonably fail to comply with it by [specify alleged breach]? h. If so is it just and equitable to increase or decrease any award payable to the claimant? By what proportion, up to 25%? i. If the claimant was unfairly dismissed, did s/he cause or contribute to dismissal by blameworthy conduct? j. If so, would it be just and equitable to reduce the claimant’s compensatory award? By what proportion? 15. What basic award is payable to the claimant, if any? 16. Would it be just and equitable to reduce the basic award because of any conduct of the claimant before the dismissal? If so, to what extent?
Facts 17. The Respondent is a [COMPANY] specialising in the manufacture and installation of sluices, lock gates, flood gates, penstocks, flap valves and tilting weirs. The respondent is a [NAME] company with 13 employees.
Case No: 6005747/2024
10.2 Judgment - rule 61
February 2018
18. Mr [APPELLANT] commenced employment on 6 Jul 2020 (33) as a [NAME] manager, [NAME] the day-to-day activity on a number of sites where the respondent was working. He responded to Mr [RESPONDENT]. His time was split between the majority of time at [NAME] sites and otherwise at the office. The majority of Mr [APPELLANT]’ communications to Mr [APPELLANT] were by phone. His starting salary was £36,500. By the time of his dismissal it had increased substantially to £50,000.
19. Mr [APPELLANT] was provided amongst other items with a company car, a company credit card and a mobile phone.
20. The tribunal will deal with issues of credibility generally. There are a number of issues of disputed fact in relation to whether Mr [APPELLANT]’ expenses were authorised and what happened on the day that he was dismissed. The respondent’s evidence on what happened on the date of dismissal was contradictory, vague and at times evasive. In the ET3 and Mr [NAME] witness statement he stated that he attended the site with the intention of possibly delivering a verbal warning. His oral evidence was that he believed Mr [APPELLANT] had committed gross misconduct and that he may well dismiss him. In his statement, he stated that it was Mr [APPELLANT]’ aggression that caused him to dismiss him. The dismissal letter (36) makes no mention of aggression. The respondent’s failure to disclose documentation in relation to financial matters upon which they seek to rely further undermines Mr [APPELLANT] credibility. In contrast Mr [APPELLANT]’ evidence on the dismissal was consistent and clear and consistent with the contemporaneous documentation. I prefer Mr [APPELLANT] evidence in relation to the matters in dispute.
21. There is a dispute between the parties in relation to a number of items of expenditure namely; a. Repairs to Mr [APPELLANT]’ wife’s car; b. Purchase of tools on Mr [APPELLANT]’ credit card; c. Fuel expenditure on Mr [APPELLANT]’ credit card.
22. In September 2023 Mr [APPELLANT]’ wife’s car had broken down. Mr [APPELLANT] stated that he approached [NAME] to ask if a second company vehicle could be provided. Instead, Mr [NAME] offered to pay for the repair of the car at the company [NAME] ([COMPANY]). Mr [APPELLANT] took the car to be repaired and was told by the mechanic to bring the car to be serviced and MOT’d the following month. Mr [NAME] stated that no such approval had been given and that Mr [APPELLANT] had dishonestly sought to gain financial advantage for himself.
23. Mr [NAME] stated at paragraph 12 of his witness statement that he was not aware of the payment until it was tendered on 23 October by the [NAME]. His letter to Mr [APPELLANT] dated 30 April 2024 (37) directly contradicts Mr [APPELLANT] account that the car payment was not authorised. It stated that Mr [APPELLANT] owed money to the respondent for paying the Benefit in Kind tax for the “repairs to your wife’s car in September 2023”. Mr [NAME] stated that this
Case No: 6005747/2024
10.2 Judgment - rule 61
February 2018
was a drafting error. He stated at paragraph 10 of his witness statement that the repairs were unauthorised. This evidence is contrary to the letter that clearly demonstrates that the September repairs to Mr [APPELLANT]’ wife’s car were authorised by the business. Further the BIK tax liability would only have accrued through the respondent recording it through PAYE. The tribunal concludes that the repairs to Mr [APPELLANT]’ wife’s car were authorised by the business.
24. Mr [APPELLANT] gave evidence about having requested replacement tools, a drill and a grinder. They were not purchased as requested and so he used his company credit card to buy them. Mr [APPELLANT] stated that he informed the office about the purchase and handed the receipts. Mr [NAME] did not confirm with [APPELLANT] in the office about Mr [APPELLANT]’ account at para 10.3 about the purchase of the tools. The respondent has not produced any evidence to rebut Mr [APPELLANT]’ account of the tool purchase. The Tribunal concludes therefore that the tool purchase was authorised.
25. In respect of the allegations about the use of the credit card and fuel, the respondent has produced no documentation in support of this contention. Mr [APPELLANT] has denied any wrongdoing and given my findings about credibility above and the absence of any evidence to support the claim, I cannot conclude that it is more likely than not that he misused the company credit card.
26. The dismissal letter (36) stated the reasons for dismissal were: a. Unauthorised expenditure on the company credit card b. Unauthorised purchases though company suppliers credit account c. Failure to undertake duties as per company procedure…… d. Negligence in the management and delivery of safety critical works 27. In respect of the negligence, Mr [NAME] stated that workers at the site drew matters to his attention after Mr [APPELLANT] was dismissed. No evidence was produced to support this assertion. I do not conclude that Mr [APPELLANT] was conducting activities at the site negligently.
28. Mr [NAME] attended the site on 26 April 2024. Mr [APPELLANT] account is that Mr [APPELLANT] became aggressive and defensive when Mr [APPELLANT] challenged him. Mr [APPELLANT] account is that Mr [APPELLANT] challenged him saying “you’ve been getting fat off the company credit card” and sacked him. Mr [APPELLANT] accepted swearing at Mr [APPELLANT] but only after he had been fired. The Tribunal accepts Mr [APPELLANT]’ account of what occurred for the reasons of credibility that I set out above, and Mr [NAME] vague inconsistent and evasive answers as to what his intention was upon arriving at the site. The Tribunal finds that Mr [APPELLANT] arrived at site, with a preformed view as to Mr [APPELLANT]’ dishonesty and a likely intention to dismiss him.
Law
Case No: 6005747/2024
10.2 Judgment - rule 61
February 2018
29. Per section 98(4), where the employer satisfies the Tribunal that the reason or principal reason was one falling within subsection (2), the question whether the dismissal was fair or unfair: (a) depends on whether in the circumstances (including the size and administrative resources of the employer’s undertaking) the employer acted reasonably or unreasonably in treating it as a sufficient reason for dismissing the employee, and (b) shall be determined in accordance with equity and the substantial merits of the case.
26. The leading case of [NAME] v Jones [1982] IRLR 439 sets out how the test under section 98(4) of the Act should be applied in practice: (1) The starting point is the wording of section 98(4) itself; (2) The Tribunal must consider the reasonableness of the employer’s conduct, and not simply whether they consider the dismissal to be fair; (3) In determining the reasonableness of the employer’s conduct, the Tribunal is not entitled to substitute its decision as to the right course to adopt for that of the employer; (4) There is generally a band of reasonable responses within which one employer might reasonably take one view, and another employer a different view; (5) The role of the Tribunal is to decide whether in the particular circumstances of each case the dismissal fell within the band of reasonable responses which a reasonable employer might have adopted. If the dismissal is within that band, it is fair; if it does not, it is unfair.
27. Section 98 of the 1996 Act deals with the fairness of dismissals. There are two stages within section 98. First, the employer must show that it had a potentially fair reason for the dismissal within section 98(2). Second, if the respondent shows that it had a potentially fair reason for the dismissal, the Tribunal must consider, without there being any burden of proof on either party, whether the respondent acted fairly or unfairly in dismissing for that reason.
28. The respondent’s case is that it dismissed Mr [APPELLANT] because it believed he was guilty of misconduct, namely unauthorised use of company expenses and credit card. Conduct is a potentially fair reason for dismissal under section 98(2).
29. Section 98(4) then deals with fairness generally and provides that the determination of the question whether the dismissal was fair or unfair, having regard to the reason shown by the employer, shall depend on whether in the circumstances (including the size and administrative resources of the employer’s undertaking) the employer acted reasonably or unreasonably in treating it as a sufficient reason for dismissing the
Case No: 6005747/2024
10.2 Judgment - rule 61
February 2018
employee; and shall be determined in accordance with equity and the substantial merits of the case.
30. In misconduct dismissals, there is well-established guidance on fairness within section 98(4) in the decisions in Burchell 1978 IRLR 379 and [NAME] v [NAME] 2000 IRLR 827. The Tribunal must decide whether the employer had a genuine belief in the employee’s guilt. Then the Tribunal must decide whether the employer held such genuine belief on reasonable grounds and after carrying out a reasonable investigation. In all aspects of the case, including the investigation, the grounds for belief, the penalty imposed, and the procedure followed, the Tribunal must decide whether the employer acted within the band or range of reasonable responses open to an employer in the circumstances. It is immaterial how the Tribunal would have handled the events or what decision it would have made, and the Tribunal must not substitute its view for that of the reasonable employer ([COMPANY] v Jones 1982 IRLR 439, [COMPANY] v [NAME] 2003 IRLR 23, and London Ambulance Service NHS Trust v [NAME] 2009 IRLR 563). Conclusions 31. Whilst the respondent was unclear as to precise reason for the dismissal, namely aggression or theft, the respondent dismissed for a potentially fair reason namely conduct.
32. Did the respondent genuinely believe that Mr [APPELLANT] was guilty of misconduct? Mr [APPELLANT] had clearly formed the view that Mr [APPELLANT] was abusing the company credit card and stealing from him prior to his arrival on site on 26 April 2024. The respondent genuinely believed that Mr [APPELLANT] was guilty of misconduct.
33. Were there reasonable grounds and reasonable investigation within the band of reasonable responses. There was no gathering of evidence to establish precisely what allegations were being made. The paper trail of the financial transactions were not set out. Mr [NAME] did not make enquiries in the office as to what Mr [APPELLANT] had told them. Mr [APPELLANT] was not independent and did not appoint anyone independent to investigate the matter. The allegations were not put to Mr [APPELLANT]. There was no opportunity for Mr [APPELLANT] to provide a detailed answer to the specific allegations. The investigation was Mr [NAME] looking at a number of financial records and forming a view as to Mr [APPELLANT] misconduct, without providing him with an opportunity to provide an account.
34. The dismissal occurred in the open on a working site, with a short exchange of words.
35. Even for an employer of the relatively [NAME] size of the respondent, this was outside the band of reasonable investigation that a reasonable employer would carry out.
36. The dismissal was procedurally unfair. It is more likely than not that Mr [APPELLANT] intended to dismiss Mr [APPELLANT] prior to arrival on site. Within a short
Case No: 6005747/2024
10.2 Judgment - rule 61
February 2018
time of his arrival Mr [APPELLANT] had determined that Mr [APPELLANT] was guilty of theft and that he would dismiss him.
37. No allegations were put to Mr [APPELLANT] in advance. He was not invited in writing to a meeting, the purpose and consequences of which were clear. The meeting was in public. The allegations were not put in any detail such that Mr [APPELLANT] knew what case he had to meet. Mr [APPELLANT] was given no opportunity to meet the case and to provide his explanation. He was not given a right of appeal.
38. I have to conclude whether Mr [APPELLANT] would have been dismissed had a fair process been followed. It is clear from the evidence above that had a reasonable investigation been carried out, Mr [APPELLANT] would have been likely to have answers to those matters for which evidence has been presented at the tribunal. An investigation would have uncovered that evidence. I do not find that Mr [APPELLANT] would have been dismissed had a fair process been followed.
39.
For the reasons set out above, there is no reduction for contributory fault.
40. There were a number of fundamental breaches of the ACAS code. No investigatory meeting was held (5), Mr [APPELLANT] was not notified in writing (9), the respondent did not set out their case and Mr [APPELLANT] was given no opportunity to put his (12), Mr [APPELLANT] was not given a right to be accompanied (13), no appeal was offered (26). In the circumstances it is appropriate to provide an uplift of 20%.
41. Mr [APPELLANT] obtained a new job on 10 June 2024. In the period 27 April until 9 June 2024 , Mr [APPELLANT] lost £4,548 in wages. This flows from the dismissal and is just and equitable. The respondent did not seek to argue that Mr [APPELLANT] had not mitigated his loss.
42. Remedy Unlawful Deductions from wages
£2,749 Basic Award 4x£700
£2,800
Compenatory award Loss statutory rights
£500 Loss of Earnings
£4,548 Total compensatory
£,5,048 ACAS uplift (20%)
£1,009.60
Case No: 6005747/2024
10.2 Judgment - rule 61
February 2018
TOTAL COMPENSATORY
£6,057.60
TOTAL AWARD
£11,606.60
Approved by
Employment Judge Magee
Date 4 May 2026
SENT TO THE PARTIES ON
5 May 2026
FOR THE TRIBUNAL OFFICE
Public access to employment tribunal decisions Judgments and reasons for the judgments are published, in full, online at www.gov.uk/employment-tribunal-decisions shortly after a copy has been sent to the claimant(s) and respondent(s) in a case.
Recording and Transcription
Please note that if a Tribunal hearing has been recorded you may request a transcript of the recording, for which a charge may be payable. If a transcript is produced it will not include any oral judgment or reasons given at the hearing. The transcript will not be checked, approved or verified by a judge. There is more information in the joint Presidential Practice Direction on the Recording and Transcription of Hearings, and accompanying Guidance, which can be found here:
https://www.judiciary.uk/guidance-and-resources/employment-rules-and- legislation-practice-directions/
Case No: 6005747/2024
EMPLOYMENT TRIBUNALS
Claimant: [redacted]
Respondent: [redacted]
Norwich (by CVP) On: 27,28 November 2025 Before: Employment Judge Magee
REPRESENTATION:
Claimant: [redacted]
Respondent: [redacted]
JUDGMENT The judgment of the Tribunal is as follows:
1. The Claimant’s claim for holiday pay is dismissed upon withdrawal.
2. By consent, the Claimant’s claim for Unlawful Deductions from Wages is well founded and succeeds.
3. The Claimant’s claim for unfair dismissal is well founded and succeeds.
4. The Respondent shall pay to the Claimant the sum of £11,606.60, consisting of: a. Unlawful Deductions from Wages £2,749.00 b. Unfair dismissal £8,857.60
Case No: 6005747/2024 Approved
Employment Judge Magee 28 November 2025
Judgment sent to the parties on:
23 December 2025
For the Tribunal:
Note Reasons for the judgment were given orally at the hearing. Written reasons will not be provided unless a party asked for them at the hearing or a party makes a written request within 14 days of the sending of this written record of the decision.
Public access to employment tribunal decisions Judgments (apart from judgments under rule 52) and reasons for the judgments are published, in full, online at www.gov.uk/employment-tribunal-decisions shortly after a copy has been sent to the claimant(s) and respondent(s) in a case.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- Employment Tribunal Claimant Wins Unlawful Deduction of Wages and Holiday Pay Case at Employmen…
- Employment Tribunal Worker wins redundancy and holiday pay case at Employment Tribunal
- Employment Tribunal Claimant Suffered Detriments After Making Protected Workplace Disclosures
- Employment Tribunal Employment Tribunal Rules Unauthorised Wage Deductions Invalid
- Employment Tribunal Unauthorised Wage Deductions and Holiday Pay: Claimant Wins in Employment T…
- Employment Tribunal Employment Tribunal Refuses Respondent’s Strike Out Requests
- Employment Tribunal Employment Tribunal Rules Against Unauthorised Wage Deductions
- Employment Tribunal Claimant wins case over unauthorised wage cuts and unpaid holiday
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- An employer must act reasonably in all circumstances when dismissing an employee for misconduct, especially regarding procedural fairness and investigation. An employer must not make unauthorised deductions from wages or fail to pay accrued but untaken holiday pay. An employer must comply with health and safety regulations and provide a safe working environment to its employees. An employer must not subject an employee to detriment for making a protected disclosure. An employer must comply with the Working Time Regulations 1998 when calculating statutory annual leave payments.
❌ Tends to be rejected
- An employer may dismiss an employee for misconduct if it acts reasonably in treating that as a sufficient reason for dismissal, but only if the investigation and procedures are reasonable and fair.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal ruled in favour of the claimant on their claims of unfair dismissal and unlawful deductions from wages.
Who was involved?
An employee (the claimant) brought a case against their employer (the respondent).
How did the court decide, and why?
The tribunal found that the employer's reasons for dismissing the employee were not reasonable under the circumstances, supporting the unfair dismissal claim.
Which laws or rules were applied?
Section 98 of the Employment Rights Act 1996 was primarily used to assess whether the dismissal was fair.
What was the argument that mattered most?
The central reasoning focused on whether the employer's actions in dismissing the employee for misconduct were reasonable and procedurally fair.
Was the decision for or against the person who brought the case?
The decision was in favour of the claimant, supporting their claims of unfair dismissal and unlawful deductions from wages.
What does this mean for someone in a similar situation?
Employees facing dismissal should ensure that their employer follows fair procedures and provides reasonable grounds for any allegations made against them.
What evidence or documents mattered?
The tribunal considered witness statements, emails, and financial records to assess the credibility of claims and defenses.
Can a decision like this be appealed?
Yes, either party can appeal the decision if they believe there was an error in law or fact that affected the outcome.
Is it worth getting a solicitor for a case like this?
It is highly recommended to seek legal advice from a qualified solicitor to understand your rights and options.
