Upper Tribunal Overturns First-tier FOI Decision Due to Legal Error
📌 In brief
The Upper Tribunal overturned a lower court's decision due to a legal error, confirming the Information Commissioner's ruling that the entity must explain clearly why it is refusing a Freedom of Information Act request.
⚖️ Legal holding
An entity must provide a clear and detailed explanation if it relies on section 12 of the Freedom of Information Act to refuse a request.
📖 What the law says
If the Upper Tribunal identifies an error of law when reviewing a decision made by the First-tier Tribunal, it can choose to set aside the original decision. If it decides to set aside the decision, it must then either send the case back to the First-tier Tribunal with instructions for reconsideration or remake the decision itself.
A public authority is not required to comply with a request for information if the cost of compliance is expected to exceed the appropriate limit. However, the authority must still provide a clear and detailed explanation if it relies on this section to refuse the request.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Upper Tribunal set aside the First-tier Tribunal's decision due to an error of law, affirming the Information Commissioner's ruling.
📜 Headnote Official document
The Upper Tribunal set aside the First-tier Tribunal's decision due to an error of law, affirming the Information Commissioner's ruling that the entity must provide a clear and detailed explanation if it relies on section 12 of the Freedom of Information Act to refuse a request.
📚 Full judgment Official document
[NAME] v (1) The Information Commissioner (2) [NAME] [2019] UTAAC 379 (AAC)
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IN THE UPPER TRIBUNAL
Case No. GIA/524/2019 ADMINISTRATIVE APPEALS CHAMBER
Before T H Church, Judge of the Upper Tribunal
Decision: As the decision of the First-tier Tribunal (which it made at Newport on 14 November 2018 under reference EA/2018/0056) involved the making of an error of law, it is set aside. I remake the decision in the terms set out below.
This decision is made under Section 12 of the Tribunals, Courts and Enforcement Act 2007.
REASONS FOR DECISION
Background 1. This is an appeal by the Appellant, [NAME], against a decision of the panel of the First-tier Tribunal which heard his appeal at [ADDRESS] on 14 November 2018 (the “Tribunal”).
2. The background to the appeal is that the Appellant made a series of requests for information from [NAME], one on 15 May 2016 (request 10540), to which [NAME] responded on 30 June 2016, and a refined request on 9 July 2016 (request 10560), to which [NAME] responded on 4 August 2016 saying that it had identified four categories of information that might be relevant to the request, comprising 8,106 documents in total. It said that to comply with the request it would need to inspect each of the 8,106 documents to ascertain their relevance, which it estimated would take 108 hours. It invoked the exemption under section 12 of FOIA.
3. The Appellant submitted a further request (request 10712) which asked (among other things) how many documents fell within each of the four categories of documents identified in the response to request 10560, and which made a narrowed request for a subset of the information requested in request 10560 (in response to [NAME]’s response to it).
4. In response to request 10712 [NAME] said that the search for documents belonging to its “category (i)” turned up 440 records, categories (ii) and (iii) combined turned up over 5,000 records and category (iii) on its own turned up 2,212 records.
5. The Appellant then submitted a yet further request (request 10862) restricted to the “category (i)” records, being the request for “Emails sent to [NAME] i.e. as the “originator” or “sender” to [NAME] (to him personally or to him as [NAME])”. Mr [NAME] was a former [NAME] and [NAME] was the Deputy Director of [NAME]. It is this request (which I will call the “Fourth Request”) which is at the heart of this appeal.
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6. [NAME] responded to the Fourth Request on 15 November 2016, saying that of the 440 emails it had identified as potentially relevant to “category (i)”, only five emails had been established to be relevant to the request. It disclosed those five emails to the Appellant.
7. The Appellant did not accept that the five emails disclosed in response to the Fourth Request represented all of the information falling within the category identified. He said that [NAME]’s response represented “…a clear refusal to supply the email correspondence that I was originally told was available”.
8. The Appellant complained to the Information Commissioner about [NAME]’s response to the Fourth Request.
9. The Information Commissioner considered not only the Fourth Request but also the handling of the Appellant’s previous requests in what was a broad-ranging decision. She issued a decision notice on 21 February 2018 (the “Commissioner’s Decision”).
10. The Commissioner’s Decision was critical of [NAME]’s handling of the Appellant’s requests. She noted that to investigate [NAME]’s claim that all but five of the 440 “category (i)” emails were not relevant to the Appellant’s request she had asked to see copies of them to inspect their content, but [NAME] said it couldn’t provide a record of the search results, and would have to replicate the search if it were to provide the Information Commissioner with the evidence she sought.
11. In the Commissioner’s Decision she said she was not satisfied that [NAME] was entitled to rely on section 12 FOIA. This was because, being unable to test its search strategy, she was not confident that it was appropriate or proportionate and was therefore not confident that the cost estimate on which it was based was reasonable.
12. The Commissioner’s Decision also said she was “unable to say whether or not [NAME] acted correctly in assessing that only five emails were relevant to the request” and she noted that [NAME] had explained that it had made significant changes to its records management processes since the request was refused and that it was unable to confirm whether it was now able to comply with the request without relying on section 12 of FOIA.
13. The Commissioner’s Decision ordered [NAME] to conduct a fresh search for the information requested and to issue a revised response to the Appellant, while acknowledging that [NAME] may still estimate that compliance would exceed the appropriate limit for the purposes of section 12 of FOIA, but stating that in such circumstances she would expect [NAME] to provide a clear and detailed explanation of that in its refusal notice to the Appellant.
The appeal to the First-tier Tribunal 14. The Appellant appealed the Commissioner’s Decision to the First-tier Tribunal. By the time the matter came before the Tribunal [NAME] had carried out the search ordered by the Commissioner’s Decision and the issues in the appeal had been narrowed further. No-one had challenged the Information Commissioner’s decision that [NAME] had not made out its case for reliance on section 12 of FOIA or sought to appeal her order that [NAME] should conduct a fresh search and issue a further response. The appeal now centred around
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the question whether [NAME] had further information which it should have disclosed in response to the Fourth Request.
15. The Appellant’s position on the appeal was that [NAME] had identified that 440 emails had been “sent by [NAME]…to [NAME]” in the timescale specified in the Fourth Request and had only disclosed five. He said that the Commissioner’s Decision failed to address this.
16. The Information Commissioner’s position was that, in the light of the witness evidence of [NAME] (a witness for [NAME]), she had no reason to doubt either that the searches conducted were reasonable or that the remaining 435 emails fell outside the scope of the Fourth Request at the time it was made. 17. [NAME]’s position was that it has not retained copies of the 435 emails which the Appellant sought and it accepted that there were deficiencies in the searches it made, due to software problems. It said it had conducted a fresh search following the order in the Commissioner’s Decision using its enhanced search capability following an IT upgrade. This had returned “613 emails with a total of 1210 attachments” but [NAME] didn’t know which of those documents fell within the scope of the request. It relied on section 14 of FOIA (which concerns vexatious or repeated requests) in refusing to disclose the information.
18. The Tribunal found on the balance of probabilities based on the evidence it heard that [NAME] did not hold further information within the scope of the Appellant’s request. It therefore dismissed the appeal. However, that wasn’t all it did. It said (in paragraph 28 of its decision): “On that basis the Tribunal dismisses the appeal, finds that no information within the scope of the request was held by [NAME] at the time of the request, and the Commissioner’s decision notice is substituted by this decision accordingly.”
The permission stage 19. The claimant applied to the First-tier Tribunal for permission to appeal to the Upper Tribunal but his application was refused. He then exercised her right to apply to the Upper Tribunal for permission to appeal and the matter came before me.
20. Although I was not persuaded by the grounds of appeal raised by the Appellant I granted permission to appeal because I thought it was arguable with a realistic prospect of success that, having refused the appeal, the Tribunal wasn’t entitled to substitute its decision notice for the Commissioner’s decision, and that this would amount to a material error of law.
The appeal 21. [NAME] provided helpful written submissions on behalf of the Information Commissioner, who supported the appeal on the ground that I had identified at the permission stage. [NAME] said this was consistent with the Upper Tribunal decision in The Information Commissioner v Malnick & ACOBA [2018] UKUT 72 (AAC) (“[NAME]”), which was binding on the Tribunal. He invited me to allow the appeal and remake the Tribunal’s decision in terms which simply refused the appeal against the Commissioner’s Decision without more. 22. [NAME] provided helpful written submissions on behalf of [NAME]. She agreed with the Information Commissioner that [NAME] was
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relevant and that the Tribunal misdirected itself in law when it purported to substitute its decision for that of the Information Commissioner, having dismissed the appeal. However, she argued that the Commissioner’s Decision was itself wrong in law and so to remake the Tribunal’s decision as a simple dismissal of the appeal, leaving the Commissioner’s Decision to stand as proposed by [NAME], would have “an odd effect”. 23. [NAME] urged me to make a finding that the Commissioner’s Decision is not binding on [NAME] and to uphold the Tribunal’s decision insofar as it substituted the Commissioner’s Notice with a notice that no information within the scope of the request was held by [NAME] at the time of the request.
24. The Appellant did not respond to the submissions of the First and Second Respondents.
Why there was no oral hearing of this appeal 25. None of the parties requested an oral hearing of this appeal. I could identify no compelling reason to hold an oral hearing and I decided that the interests of justice didn’t require one. I decided that it was proportionate and appropriate to determine this appeal on the papers alone.
My decision 26. When deciding whether to grant permission to appeal the test I had to apply was whether it was arguable with a realistic prospect of success that the Tribunal erred in law in a way which was material. The test I must now apply is whether the Tribunal did indeed make a material error of law.
27. Section 58 FOIA provides: “(1) If on an appeal under section 57 the Tribunal considers – (a) that the notice against which the appeal is brought is not in accordance with the law, or (b) to the extent that the notice involved an exercise of discretion by the Commissioner, that he ought to have exercised his discretion differently, the Tribunal shall allow the appeal or substitute such other notice as could have been served by the Commissioner; and in any other case the Tribunal shall dismiss the appeal.” 28. This provision is undoubtedly inelegantly drafted. A three-judge panel of the Upper Tribunal grappled with its meaning in [NAME], and said (at 104): “It is clear from the concluding phrase “and in any other case the tribunal shall dismiss the appeal”, that the words before that describe the tribunal’s duty where it allows the appeal. That means that the substitution of a decision notice must occur where an appeal is allowed. It is not an alternative to allowing an appeal and so the word “or” must be read as meaning “and”.” 29. In that case the Upper Tribunal took the unusual step of citing a decision of the Information Tribunal (the predecessor of the First-tier Tribunal (General Regulatory Chamber), albeit that it had no precedential value: “It follows that we agree with the analysis of the information tribunal in [NAME] at paragraphs 18-23 and in particular the conclusion at paragraphs 22 and 23:
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“22. In the circumstances we can only make sense of section58(1) by interpreting the word "or" disjunctively in the context of appeals by public authorities and conjunctively in the context of appeals by applicants for information. In other words, we construe the subsection as if it read: the tribunal shall allow the appeal and/or substitute such other notice as could have been served by the Commissioner; and in any other case the tribunal shall dismiss the appeal.
23. In our judgment the tribunal has power, in the case of an appeal by an applicant for information, to allow the appeal and substitute such notice as could have been served by the Commissioner.”” 30. In line with the reasoning of the Upper Tribunal in [NAME] (and the Information Tribunal in [NAME]), I find that the options potentially open to the Tribunal were either to allow the appeal and substitute its notice for that of the Information Commissioner, or to refuse the appeal. The one option that was clearly not open to it was to refuse the appeal and substitute the notice which was what it purported to do. In doing so the Tribunal erred in law. Its error was clearly a material one and it must be set aside, albeit that the Tribunal’s findings on whether information within the scope of the Appellant’s request was held by [NAME] were within the range of findings open to it on the evidence before it.
31. That leads me to the question of disposal. [NAME] has invited me to uphold the Tribunal’s decision insofar as it substituted the Commissioner’s Decision for a notice that no information within the scope of the Appellant’s request was held by [NAME] at the time of his request, and to make a finding that the Commissioner’s Decision is not binding on [NAME].
32. My concern with that course of action is that it risks stepping into the Tribunal’s shoes and then committing almost the same error that led to the Tribunal’s decision being set aside, because it involves the Upper Tribunal effectively dismissing the Appellant’s appeal but still substituting a new notice for the Commissioner’s Decision. 33. [NAME] was concerned that allowing the Commissioner’s Decision to stand would create an “odd effect” because it would leave [NAME] bound to comply with the Commissioner’s Decision, requiring it to carry out a further search. However, [NAME] has carried out a further search in response to that notice already, so its objection seems somewhat academic. Further, while some of the arguments put forward by [NAME] have some force it does not appear that these arguments were made in the appeal before the Tribunal.
For these reasons I consider that the Tribunal should have simply dismissed the appeal against the Commissioner’s Decision without more.
34. I acknowledge that the success of this appeal is therefore something of a pyrrhic victory for [NAME], because it doesn’t achieve what he seeks to achieve, namely disclosure of the “missing” 435 emails which [NAME] had initially told him were potentially relevant to his request.
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35. For the reasons set out above this appeal is allowed. The decision of the Tribunal is set aside. I substitute the Tribunal’s decision with my decision that the appeal against the Commissioner’s Decision is refused. The Commissioner’s Decision therefore stands.
Signed
Thomas Church
Judge of the Upper Tribunal
Dated
29 November 2019
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The entity must provide a clear and detailed explanation when relying on section 12 of the Freedom of Information Act to refuse a request.
- The Tribunal erred in law by substituting its decision for that of the Commissioner's Decision after dismissing the appeal.
❌ Tends to be rejected
- The entity can rely on section 14 of FOIA (vexatious or repeated requests) instead of addressing the validity of search strategies and cost estimates under section 12.
- The Tribunal’s findings on whether information within the scope of the request was held by the entity were not challenged as being outside the range of possible findings based on evidence.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Upper Tribunal set aside the First-tier Tribunal's decision due to an error of law, affirming the Information Commissioner's ruling.
What was the dispute about?
The dispute was about whether an entity could rely on section 12 of the Freedom of Information Act to refuse a request without providing a clear and detailed explanation.
How did the court decide, and why?
The court decided that the First-tier Tribunal's decision was flawed due to an error of law, thus affirming the Information Commissioner's ruling.
Which laws or rules were applied?
The Freedom of Information Act 2000 s.12 and the Tribunals, Courts and Enforcement Act 2007 s.12 were applied.
What was the argument that mattered most?
The argument that mattered most was that the entity must provide a clear and detailed explanation if it relies on section 12 of the Freedom of Information Act to refuse a request.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, affirming the Information Commissioner's ruling.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure that any refusal of a Freedom of Information Act request is accompanied by a clear and detailed explanation.
What evidence or documents mattered?
The judgment does not specify the evidence or documents that mattered.
