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DismissedUpper Tribunal (Administrative Appeals Chamber)·

Upper Tribunal Upholds Licence Revocation Due to Non-compliance

Case No. · Judge Clough J

📌 In brief

The Upper Tribunal dismissed an appeal, confirming the revocation of an a person's a person and disqualification of the transport manager due to non-compliance with the licensing regime. The a person failed to meet statutory duties and comply with a person requirements.

⚖️ Legal holding

The Upper Tribunal upheld the decision to revoke the operator's license based on the operator's failure to comply with the Licensing Act 1994, specifically sections 13A(2)(b), 13A(2)(d), 13C(2), and 13C(4).

Topics

operator's licensing regimetransport management

Provisions

Road Traffic Act 1995 s.13A(2)(b)Road Traffic Act 1995 s.13A(2)(d)Road Traffic Act 1995 s.13C(4)(b)

📖 Technical summary

The appeal was dismissed due to the appellant's failure to meet regulatory standards and maintain good repute and professional competence.

📜 Headnote Official document

The Upper Tribunal dismissed an appeal, confirming the revocation of an operator's licence and disqualification of the transport manager due to non-compliance with the licensing regime. The decision was based on the operator's failure to meet statutory duties and comply with licence requirements.

📚 Full judgment Official document

OUTCOME: Dismissed

Appeal No. UA-2021-000329-T

1 NCN: [2022] UKUT 00297 (AAC) IN THE UPPER TRIBUNAL Appeal No. UA-2022-000808-T ADMINISTRATIVE APPEALS CHAMBER

([NAME])

ON APPEAL from the DECISION of the [NAME] for the West Midlands Traffic Area

Before:

L J Clough: Deputy Judge of the Upper Tribunal

[NAME]: Member of the Upper Tribunal

R J Fry: Member of the Upper Tribunal

Appellant: [redacted]

(2) [APPELLANT] No:

TM ID41242 (OF0229331)

Heard at:

The Rolls Building, London

On:

23 August 2022

Date of Decision:

1 June 2022

DECISION OF THE UPPER TRIBUNAL

THE APPEAL IS DISMISSED.

Subject matter:

Revocation of [NAME]’s [NAME]; Loss of good repute; Professional competence; Disqualification of Transport Manager; Disqualification of [NAME] referred to

[COMPANY] & [NAME] v Secretary of State for Transport [2010] EWCA Civ 695. [NAME] v [NAME] & District Tramways Co Ltd [1919] UKHL 303; (1919) SC (HL) 35; 56 SLR 303. Priority Freight 2009/225. [NAME] 2014/050

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2 REASONS FOR DECISION

1. This is an appeal to the Upper Tribunal brought by [NAME] [APPELLANT] (hereinafter “the First Appellant”) and [APPELLANT] (hereinafter “the [NAME] Appellant”), against a decision of the [NAME] for the West Midlands Traffic Area (hereinafter “[NAME]”), dated 1 June 2022. The decision was made following a Public Inquiry on 11 April 2022. The company had sought to add two further vehicles on their Standard National [NAME]’s [NAME] but this was refused. On the same date, the [NAME]’s [NAME] was revoked and the Transport Manager, Mrs [NAME] was found to have lost her good repute. She was disqualified from acting in the position of a Transport Manager for 12 months.

2. The appeal against the decision of [NAME] was considered at a hearing, at the Rolls Building in London, on 23 August 2022. The [NAME] were represented by Mr [COUNSEL] of Counsel. They did not attend in person despite earlier indications they would do so.

The facts

3. The background to this appeal and the facts of the case can be found in the extensive appeal bundle amounting to some 892 pages in total and is summarised in the “[NAME]’s Written Reasons” dated 1 June 2022 (pages 855-867 of the bundle). The First Appellant had been operating a [APPELLANT] company since 1998, trading under the name of [APPELLANT]. The [NAME] Appellant, the wife of the First Appellant, was the Transport Manager for the business since its inception. A Standard National [NAME]’s [NAME] was issued on 2 March 1998 (OF0229331) and authorised the use of five vehicles and five trailers within two operating centres. The first operating centre was next to the family home and authorised the use of four vehicles and four trailers, while the other was some 200 yards away, along the same road, authorising the use of one further vehicle and trailer. The [NAME]’s [NAME] had a maintenance undertaking, to conduct safety inspections at 8 weekly intervals on the vehicles and 12 weekly checks on the trailers.

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3 4. The demand of additional work during the COVID-19 pandemic meant that the business required more vehicles to satisfy this demand. Consequently, on 22 June 2021, the First Appellant made an application to increase his authorisation to a total of seven vehicles and seven trailers (an addition of two of each). He asked for an interim authorisation pending the decision of [NAME] on the application to increase. On 19 July 2021, a letter was sent to the First Appellant stating that [NAME] had noted a Preliminary Hearing having taken place in March 2015 which gave rise to concerns about the MOT test history for him as an [NAME]. [NAME] also requested evidence that the [NAME] Appellant had continued attendance at [NAME] training courses by way of continued professional development since 2015.

5. The Preliminary Hearing to which [NAME] was referring, took place on 5 March 2015. This had followed a roadside encounter on 31 January 2014, when a vehicle was being operated without a valid MOT certificate; it had expired some five weeks earlier. Following the Preliminary Hearing, the [NAME] was issued with a warning, and three undertakings were placed on the [NAME]’s [NAME]. One undertaking related to the need to secure a maintenance contract for the vehicles. The [NAME] related to the need for the Transport Manager to undertake a Transport Managers CPC refresher training course by 5 June 2015. These two undertakings were removed upon satisfactory evidence that the [NAME] had complied with them, the [NAME] Appellant having attended refresher training on 22 June 2015 in respect of the [NAME] undertaking (17 days after the 5 June 2015 deadline). The third undertaking required random weekly “gate checks” on at least two drivers per week to monitor driver walk around checks, to retain records of the checks for at least 15 months and, to allow the DVSA permission to see the records if requested. This has remained as an ongoing requirement on the [NAME]’s [NAME] since the Preliminary Hearing. There was some evidence of compliance with this third undertaking noted on [NAME]’s file.

6. In response to [NAME]’s letter dated 19 July 2021, the First Appellant sent an email on 27 July 2021, providing evidence of having signed up with [COMPANY] together with a certificate demonstrating the [NAME] Appellant’s attendance on a CPC Refresher Training Course on 26 July 2021. He explained his method of checks, provided reasons for the various MOT issues raised, and assured [NAME] that he and the [NAME] Appellant had improved their knowledge since 2015. On 10 August 2021, [NAME] wrote to the Appellant stating that an

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4 interim [NAME] had been granted for a period of three months (10 August 2021 to 10 November 2021).

7. During the period of the interim authorisation, the [NAME]’s [NAME] was placed under scrutiny to determine the application to increase authorisation for two further vehicles and trailers. On 30 September 2021, a desk-based investigation was carried out by the Driver and Vehicle Standards Agency (“DVSA”), which brought a list of fifteen concerns to their attention. These concerns included matters such as: lack of systems for safety defects and recall; no evidence of load security systems; no records of driver training; no evidence of random checks on the drivers walk around checks; concerns regarding the facilities available for the periodical maintenance checks to be carried out; and below average MOT pass rate. A report was issued to the [NAME] highlighting these concerns and they responded on 8 October 2021, setting out reasons for the issues and the changes made to address them since that report.

8. The interim grant expired on 10 November 2021 and the [NAME]’s [NAME] returned to the authorisation of five vehicles and five trailers. The [NAME] had missed this detail and had been continuing to operate with seven vehicles, outside of his authorisation. On 18 January 2022, when he realised his mistake, the First Appellant enquired by email why his [NAME] authorised only five vehicles and trailers, stating that he was under the impression that the interim grant was to last for six months. On 28 January 2022, [NAME] wrote to the First Appellant stating that as he was not able to provide basic paperwork from the period of operation of the interim grant, [NAME] was not satisfied that his application to increase authorisation met the requirements of s.13A(2)(b) (good repute), s.13A(2)(d) (professional competence) and s.13C(4)(b) (maintenance arrangements). On 9 February 2022, the First Appellant confirmed by letter that he wished to pursue the application to increase authorisation, so a Public Inquiry was arranged to take place to determine the matter.

9. In preparation for the Public Inquiry, the [NAME] were provided, in a letter dated 3 March 2022, with a list of “serious matters” which [NAME] stated put the First Appellant’s “[NAME] and therefore [his] business at stake”. These matters included apparent breaches by the [NAME] under: ss.26(1)(b) condition to notify relevant changes; 26(1)(c)(iii) prohibitions; 26(1)(ca) fixed penalty notice; 26(1)(e) who exercises effective and continuous management of the transport undertaking; 26(1)(f) undertakings, namely vehicles and trailers

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5 to be of fit and serviceable condition, effective written Driver Defect Reporting systems, maintenance records, driver hours recording, and tachographs overloading; 26(1)(h) material change; and 27(1)(a) & (b) good repute, financial standing and professional competence. The First Appellant was given until 28 March 2022 to submit financial, maintenance and other compliance documentation in evidence to support his application. He was encouraged to gain legal representation due to the seriousness of the matters to be resolved at the Public Inquiry. He was later given an additional seven days to provide the evidence requested, and it was eventually supplied to [NAME] on 4 April 2022.

10. The [NAME] Appellant was also notified by letter dated 3 March 2022, that the same Public Inquiry would consider whether she continued to be of good repute and professionally competent to continue in the role of Transport Manager. This matter was also described as “serious” and something that put her “continued authorisation to act as transport manager… at risk”. The [NAME] instructed legal representation and submissions dated 4 April 2022, were supplied in advance of the Public Inquiry (pages 728-735).

11. The Public Inquiry took place on 11 April 2022 with both [NAME] attending along with their solicitor [NAME] [COUNSEL]. The Inquiry was chaired by the [NAME], Mr [NAME], and assisted by the Inquiry Clerk. The Public Inquiry lasted for just over 35 minutes in total. The [NAME] were given the opportunity to state their case in respect of the issues of concern for [NAME]. The concerns discussed included: inconsistencies with dates of the Preventative Maintenance Inspections (PMIs), roadworthiness declaration not always signed and no brake test results recorded; no system for safety defect and recall; no evidence of Driver Defect Reports system provided; concerns regarding the facilities for carrying out PMIs in house; below average MOT pass rate; no evidence of monitoring AdBlue usage; no evidence of wheel security or retorque procedures; no evidence of load security systems; no records of six monthly driver [NAME] checks; no records of driver training; one driver card downloaded outside the 28 day time deadline; no evidence of a system in place for driver hours infringements; no evidence of a disciplinary system; no evidence of monitoring compliance with the Working Time Directive; and limited evidence of compliance with undertaking to carry out random audit of at least two driver walk arounds (accepted at the Preliminary Hearing in March 2015).

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6 12. In the Public Inquiry, the [NAME] accepted responsibility for the concerns raised and identified areas where improvements and updates had since been made. They had secured the services of a consultant in transport management, [NAME] [NAME] of [COMPANY], who had provided advice and assistance on two occasions, to help bring their practices up to date, with a view to the work with her continuing. [NAME] had conducted a “dip sample” of the records requested and produced by the [NAME] in advance of the Public Inquiry, and this disclosed a further 22 individual concerns such as incomplete checks (particularly brake checks), and unreported faults in the vehicles. The incomplete checks and related documentation were suggestive of a Transport Manager, in the opinion of [NAME], who was not paying sufficient attention to detail.

13. After the Public Inquiry was concluded, [NAME] deferred his decision pending evidence of a final audit to be conducted by 22 May 2022, in order to get an up-to-date picture of the operation, and to allow the [NAME] time to consider their future approach. During this time, further submissions were prepared by [NAME] [NAME] dated 16 May 2022 (page 798 – 803) and were sent to [NAME] for consideration. The submissions acknowledged the concerns of [NAME] and accepted that the application to increase authorisation was unlikely to succeed. [NAME] was therefore invited to refuse the application to increase the [NAME]’s [NAME] authorisation, but to allow the existing [NAME] (authorising five vehicles and trailers) to continue, with formalised undertakings placed upon it in order to deal with any concerns [NAME] may still have regarding [APPELLANT] as an operation. [NAME] was also invited to retain the [NAME] Appellant as Transport Manager under the [NAME]’s [NAME].

14. On 1 June 2022, [NAME] prepared a detailed decision with written reasons (page 855- 867). Ultimately, he determined that the [NAME] Appellant had lost her good repute as Transport Manager and was therefore removed from the First Appellant’s [NAME]’s [NAME]. She was disqualified from returning to such a position for 12 months. Additionally, he determined that the First Appellant, as [NAME], had failed to satisfy him as to his good repute and professional competence, had failed to demonstrate satisfactory arrangements to comply with the law regarding drivers’ hours, and had failed to demonstrate provision of satisfactory facilities and arrangements for maintaining the vehicles and trailers in a fit and serviceable condition. In addition, the First Appellant no longer had access to a Transport Manager who could rely on a Certificate of Professional Competence. Consequently, [NAME] revoked the

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7 [NAME]’s [NAME], thus removing him from the [NAME], with effect from 23.45hrs on 27 June 2022. There was no order for disqualification in respect of the First Appellant, with [NAME] acknowledging that significant changes had been noted, and he had shown a commitment to improving things. However, the fact that compliance had still not been achieved, required [NAME] to make the decision that he did.

The appeal

15. The [NAME] are appealing against the decision of [NAME] dated 1 June 2022 to revoke the First Appellant’s [NAME]’s [NAME] and to determine that the [NAME] Appellant had lost her good repute as a Transport Manager, thus disqualifying her from holding such a position for 12 months. The [NAME] lodged an appeal with the Upper Tribunal on an official appeal form signed and dated 17 June 2022. Two grounds of appeal were cited:

1. The conduct of the [NAME]’s balancing exercises in each case failed to give sufficient weight to the positive aspects of the Appellant’s case; and

2. The decisions of the [NAME] are, in all the circumstances of the case, disproportionate.

The [NAME] applied for a stay of the decision pending appeal. The stay was granted for a period of 14 days only, by decision of [NAME] dated 24 June 2022. On 23 June 2022, further submissions were received by [NAME] seeking a further stay period pending the appeal before the Upper Tribunal. On 24 June 2022, [NAME] granted a further stay of 14 days. On 30 June 2022, Upper Tribunal Judge Hemmingway granted a stay of the decision of [NAME] pending the outcome of the appeal before the Upper Tribunal and issued case management directions to expedite the hearing of the appeal.

16. The appeal was heard in the Rolls Building, London on 23 August 2022. The [NAME] did not attend the hearing, but they were represented by Mr [COUNSEL] of Counsel. Mr [COUNSEL] presented extremely cogent and persuasive arguments on his clients’ behalf during the hearing, pointing the panel to extracts of the extensive bundle of evidence in support of his submissions. Two issues were to be determined at the hearing; firstly, the question of whether

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8 the [NAME] Appellant had retained her good repute for the role of Transport Manager, and; secondly, whether the First Appellant had failed to satisfy the statutory requirements such that his [NAME]’s [NAME] was to be revoked.

The Law

17. As to the approach which the Upper Tribunal must take on an appeal such as this, Paragraph 17(1) of Schedule 4 to the Transport Act 1985 provides:

“The Upper Tribunal are to have full jurisdiction to hear and determine on all matters (whether of law or of fact) for the purpose of the exercise of any of their functions under an enactment related to transport”.

18. Paragraph 17(3) of that Schedule provides that the Upper Tribunal may not take into consideration any circumstances which did not exist at the time of the determination which is the subject of the appeal.

19. The task of the Upper Tribunal, therefore, when considering an appeal from a decision of a [NAME] is to review the material which was before the [NAME]; the Upper Tribunal will only allow an appeal if the appellant has shown that “the process of reasoning and the application of the relevant law require the tribunal to take a different view” ([COMPANY] and [NAME] v. Secretary of State for Transport [2010] EWCA Civ 695, [2011] R.T.R. 13, at paragraphs 30-40). In essence therefore the approach of the Upper Tribunal is as stated by Lord [NAME] of Dunfermline in [NAME] v [COMPANY] 1919 SC (HL) 35, 36-37, that an appellate court should only intervene if it is satisfied that the judge (in this case, the decision of the [NAME]) was “plainly wrong”.

The decision

20. It was the First Appellant’s application to increase the authorisation on his Standard National [NAME]’s [NAME], from five to seven vehicles and trailers, which was the catalyst for the eventual outcome in this case. While there appears to have been little or no

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9 intervention from the OTC in respect of the [NAME]’ [APPELLANT] operation in its early years, a Preliminary Hearing held in March 2015, after one of the vehicles was being used without a valid MOT, brought the attention of the OTC to [NAME]’ business and working operations.

21. In order for [NAME] to grant the application to increase the authorisation on the [NAME]’s [NAME], he had to consider whether the requirements within ss.13A and 13C of the 1995 Act were satisfied, in the same manner as if this was a new application. Section 13A requires the [NAME]: (i) to have an effective and stable establishment; (ii) to be of good repute; (iii) to have appropriate financial standing and; (iv) to be professionally competent. It also requires the [NAME] to have a designated Transport Manager who is also of good repute and who is professionally competent. Section 13C requires satisfactory arrangements to be in place to record drivers’ hours, to ensure vehicles are not overloaded, to maintain the vehicles in a fit and serviceable condition, as well as specifying at least one operating centre which is sufficient for the vehicles within the operation to be stored and maintained. The [NAME] of an [NAME]’s [NAME] must be fit to hold such a [NAME] such that they have the ability to obey the rules and comply with the requirements of the [NAME]’s [NAME] including any undertaking or conditions imposed upon it. It is not a simple regime. It is a regime that requires a significant dedication and workload to satisfy the requirements in order to retain a [NAME]. But the regime is in place for sound reasons, namely, to ensure the safe and proper use of goods vehicles on and off the public roads, to ensure fair competition through a consistent application of the rules across operators, and to protect the environment around operating centres. It is therefore a necessity that operators keep up to date on the regulatory regime and to update their working practices to ensure ongoing compliance with the regulations.

22. In making his decision, [NAME] held a Public Inquiry which was attended by the [NAME] and their legal representative. [NAME] listened to all oral representations and took note of those also presented in writing. He noted the positive steps the [NAME] had made since the 2015 Preliminary Hearing. Various positives are dotted throughout [NAME]’s thirteen- page decision and they are summarised at paragraph 35. For example, [NAME] positively noted the engagement of [NAME] [NAME] [NAME] from [COMPANY], who had recommended various steps to be taken to improve practices within the [NAME]’ [APPELLANT] company, so as to satisfy the regulatory requirements. In some regards, these practices were doing so, for example the implementation of weekly auditing of Driver Defect Reports had brought about

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10 fewer errors (see para 30 of [NAME]’s decision). He identified where a mistake was made out of genuine confusion, for example the [NAME] believing that the interim grant was for six months instead of three (see para 36 of [NAME]’s decision). [NAME] made allowances, gave the [NAME] time to correct matters, and was sympathetic to the First Appellant’s own admission that he had “allowed himself and his operations to become dated” (para 37 of [NAME]’s decision). After the Public Inquiry, [NAME] deliberately delayed his decision for 30 days to allow the [NAME] additional time to make any further improvements which may have swayed the outcome of the case. It cannot therefore be said that the [NAME]’ first ground of appeal is made out, as [NAME] did indeed acknowledge the positives in this case, and we find that [NAME]’s balancing exercises gave sufficient weight to the positive aspects of the case. Unfortunately, [NAME]’s balancing exercise did not weigh in the [NAME]’ favour.

23. It is clear from the evidence presented to [NAME], that the [NAME] can make changes and amendments to their practices and procedures when they are told to do so, for example, when training requirements were pointed out, these were swiftly dealt with. However, it is not clear that the [NAME] proactively keep up to date with the regulations and proactively make adjustments and changes in line with these changes. Even when they do make adjustments, they do not always successfully secure compliance with the rules. By way of example, they persistently failed to keep up to date with, and failed to implement working practices which were compliant with, the Guide to Maintaining Roadworthiness, which had been updated at least twice since the 2015 Public Inquiry. Similarly, while the [NAME] Appellant attended a CPC refresher course when asked to do so, there was no evidence of her maintaining this knowledge by, for example, undertaking further refresher training. This would not only have highlighted updates to the regulations that a Transport Manager would need to be aware of but would also have satisfied the expectation to attend CPC refresher training courses every 5 years in order to retain good repute. It is fair to say that the regulations are amended and updated fairly regularly, hence it is certainly not an easy task to keep up to date. For example, there have been a number of iterations of the Maintenance Guides issued by the DVSA between 2015 and 2021. Each version needs to be considered and thereafter, company practices need to be adjusted to reflect and comply with those regulatory changes. This is certainly something that takes time and effort, coupled with the need to maintain a profitable business and maintain staffing, wages etc. Nevertheless, it is wholly impractical for the Office of the Traffic

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11 Commissioner to monitor every [NAME], investigate and illustrate problems, and for the [NAME] simply to reactively make changes when they are pointed out. It is for the [NAME] to be proactive in ensuring ongoing compliance with an ever-updating regime and with maintaining best practice and procedure which allows for the regulatory regime to be maintained.

The Transport Manager

24. In respect of the [NAME] Appellant and whether she retained good repute as Transport Manager, [NAME] referred to the dicta of the Upper Tribunal in [NAME] 2014/050:

“Given the importance attached to operators complying with the regulatory regime and given that transport managers must “effectively and continuously manage the transport activities of an undertaking holding an [NAME]’s [NAME]”, it seems to us that whether or not an individual has the character, personality, ability and leadership qualities to ensure compliant operation as an [NAME] or to effectively and continuously manage the transport activities as a transport manager is a factor which can properly be taken into account when assessing good repute.”

(at para 17)

This is more than simply obtaining a qualification, as noted by [NAME] (para 43 of [NAME]’s decision). It is a duty of the Transport Manager to maintain “continuous and effective control” but in the opinion of [NAME], and based on the evidence before him, the [NAME] Appellant had not demonstrated that. Her training had been completed in 2015 with nothing following that date and there was limited evidence that the training received was being followed in practice. [NAME] commented that she relied on the First Appellant’s experience, which he found to be outdated. [NAME] noted that the [NAME] Appellant lacked the confidence to challenge service providers and while this has since improved, it was insufficient to change his overall opinion. The paperwork requirements which are typically dealt with by a Transport Manager had not been completed accurately and in some cases, not at all. This had been going on for a considerable period of time, not from deliberate determination to omit it, but from a lack of knowledge and updating. [NAME] determined that “despite her best efforts” the [NAME] Appellant had lost her good repute as Transport Manager under s.27(1)(b) of the 1995 Act (para 43 of [NAME]’s decision).

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12

25. Paragraph 16(1) of Schedule 3 to the 1995 Act provides that where a [NAME] determines that a Transport Manager is no longer of good repute or is no longer professionally competent, he must order that person to be disqualified. He was therefore bound to disqualify the [NAME] Appellant in this case. The typical route is to disqualify a Transport Manager for two years and thereafter to require the disqualified Transport Manager to re-sit the Transport Manager qualification before re-applying for such a position. In this case he did neither of these things; the [NAME] Appellant was disqualified for 12 months and was not required to re-sit the qualification. [NAME] was encouraging of a re-application with a recommendation that the [NAME] Appellant spend a period of time sitting with another experienced TM in order for her to upskill prior to re-applying.

26. In light of the evidence before [NAME], the insufficient amount of change within the business, and the options available to him in these circumstances, we agree with his determination that the [NAME] Appellant has lost her good repute as Transport Manager. This decision is not “plainly wrong”. His decision to disqualify the [NAME] Appellant was necessary and the length of time he determined to be appropriate in this case, is not disproportionate. He has ultimately acted fairly in this case, demonstrating empathy for the [NAME] in making his decision. We therefore dismiss this aspect of the appeal.

The [NAME]

27. With respect to the First Appellant, in the absence of a qualified Transport Manager, he was left in a difficult position for a finding in his favour. Without a Transport Manager on his [NAME]’s [NAME], it is bound to be revoked. Of course, it is possible for [NAME] to offer a period up to six months grace to allow the [NAME] to find an alternative Transport Manager however, [NAME] in this case was faced with the entirely separate matter of the professional competence of the [NAME] himself. In this Public Inquiry, which related to the possible revocation of the [NAME]’s [NAME], [NAME] had to determine the question posed in the case of Priority Freight 2009/225 namely, “How likely is it that this [NAME] will, in future, operate in compliance with the [NAME]’s licensing regime?” This entitled [NAME] to expect both the Transport Manager and the [NAME] to have met the requirements of the statutory duties and to have complied with the [NAME] requirements. There was a long list of regulatory matters

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13 which were not being consistently complied with, for a considerable period of time, despite intervention from an external consultant. He concluded that “some changes have been put in place and I can give credit. However, any updated knowledge has not been sufficient to address its operating model.

Accordingly, I cannot reach a positive conclusion” (paragraph 42 of [NAME]’s decision). At Paragraphs 44 and 45 of his decision, [NAME] concludes:

“I record that the [NAME] has failed to satisfy me as to the following sections: 13A(2)(b) – good repute, 13A(2)(d) – professional competence, 13C(2) – satisfactory arrangements to comply with the law regarding drivers’ hours, 13C(4) – satisfactory facilities and arrangements for maintaining vehicles and trailers in a fit and serviceable conditions, so that the application must be refused under section 17.

(45) For the reasons set out above, I cannot reach a positive conclusion in response to the Priority Freight question. In addition, the [NAME] no longer has access to a Transport Manager who can rely on her Certificate of Professional Competence. Given the basis of that finding it is difficult to specify a rehabilitation measure, although Mrs [NAME] is at liberty to apply to vary that direction, but I am obliged to disqualify her for the minimum period of 12 months…. I accept that the [NAME] has had to make significant changes and has shown a commitment to getting things right. The fact that compliance has still not been achieved indicates why I must remove the [NAME] from the industry. I accordingly record those adverse findings under section 27(1)(a).”

28. When considering the evidence of regulatory breaches, the time available to implement changes to get up to date, the intervention received by the external consultant, and the continuing regulatory breaches which have been ongoing for a considerable period, it cannot be said that [NAME] was “plainly wrong” in reaching this conclusion. [NAME] has the discretion under s.28 of the 1995 Act to disqualify “any person who was the [NAME] of a [NAME]” either indefinitely or for such period as he thinks fit when he has determined that a [NAME] is to be revoked. In this case he made no such order which is both fair and encouraging. Overall, we find that the decisions of [NAME] were reached fairly and were not disproportionate in nature. The decision of [NAME] dated 1 June 2022, in full, must stand.

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14 Revocation effective date

29. On 30 June 2022, Upper Tribunal Judge Hemmingway granted a stay of [NAME]’s decision to revoke the Frist Appellant’s [NAME]’s [NAME] pending the outcome of the appeal before the Upper Tribunal. As we have dismissed this appeal, the revocation decision still stands. We order that the [NAME]’s [NAME] is revoked with effect from 23.45hrs on 9 December 2022.

L J Clough

Deputy Judge of the Upper Tribunal

[NAME] Member of the Upper Tribunal

[NAME]

Member of the Upper Tribunal

Authorised for issue on 11 November 2022

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The Transport Manager lost her good repute due to consistent non-compliance with regulatory requirements.
  • The Transport Manager's professional competence was deemed insufficient despite some improvements.
  • The operator failed to meet the requirements of the licensing regime, indicating a high likelihood of future non-compliance.

❌ Tends to be rejected

  • The operator's request for an increase in authorization was denied due to ongoing compliance issues.
  • The Transport Manager's disqualification period was set at 12 months, rejecting a longer indefinite disqualification.
  • The operator's argument that significant changes had been implemented was not enough to overturn the decision.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Upper Tribunal upheld the revocation of the operator's licence and disqualification of the transport manager.

Who was involved?

The operator and transport manager were involved in the case.

How did the court decide, and why?

The court decided to uphold the revocation based on the operator's failure to comply with the licensing regime.

Which laws or rules were applied?

The Road Traffic Act 1995 sections 13A(2)(b), 13A(2)(d), and 13C(4)(b) were applied.

What was the argument that mattered most?

The argument that mattered most was the operator's failure to comply with the licensing regime.

Was the decision for or against the person who brought the case?

The decision was against the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure strict compliance with the licensing regime to avoid revocation of their licence.

What evidence or documents mattered?

Evidence of non-compliance with the licensing regime was critical.

Can a decision like this be appealed?

Decisions like this can be appealed to higher courts.

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for cases involving operator's licences.

Official source: Upper Tribunal (Administrative Appeals Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the Upper Tribunal (Administrative Appeals Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.
Upper Tribunal Upholds a person Revocation for Non-compliance | VadeLab