SST Denies Leave to Appeal CPP Pension Denial

OUTCOME: Refused

Citation: BW  v  [RESPONDENT] [NAME] , 2026  [NAME]  142 Social Security Tribunal of Canada Appeal Division Leave to Appeal Decision Applicant: [redacted] Respondent: [redacted] General Division decision dated January 25, 2026 (GP-25-1672) Tribunal member: [NAME] date: March 1, 2026 File number: AD-26-98 On this page Decision Overview Issues Analysis Conclusion Decision [ 1 ] I am refusing the Applicant permission to appeal. This appeal will not be going forward. Overview [ 2 ] The Applicant is a [NAME] who lived in New Zealand for many years. [NAME], he returned to Canada and applied for a Canada Pension Plan ( CPP ) retirement pension. Footnote 1 Service Canada, the Minister’s public-facing agency, denied his application because it had no record that the Applicant had ever registered Canadian earnings or CPP contributions. Footnote 2 [ 3 ] The Applicant appealed Service Canada’s decision to the Social Security Tribunal. The Tribunal’s General Division held a hearing by teleconference and dismissed the appeal. It saw no evidence that the Applicant had ever made CPP contributions. It also determined that, without any CPP contributions, there was no way the Applicant could be helped by the reciprocal social security agreement (SSA) between Canada and New Zealand. [ 4 ] The Applicant is now requesting leave, or permission, to appeal the General Division’s decision. Footnote 3 He makes the following points: He recalls making Canadian payroll deductions, including CPP contributions, between 1981 and 1983. There is no record of these deductions because they were made before the internet. It is unreasonable to expect him to confirm his Canadian earnings and contributions after more than 40 years. Over the years, Service Canada has shown that it is not immune from making errors. [ 5 ] However much I may sympathize with the Applicant, I can’t allow his appeal to proceed. That’s because he hasn’t met any of the grounds of appeal. Issues [ 6 ] There’s no automatic right to appeal a General Division decision. The Appeal Division must first give permission to appeal. It will only do so if an applicant produces new evidence or presents an arguable case that the General Division proceeded in a way that was unfair; acted beyond its powers or refused to exercise those powers; or made an error of law or fact or some combination of the two. Footnote 4 [ 7 ] At this stage, I have to decide whether the Applicant produced new evidence or presented an arguable case that the General Division made some kind of mistake. Analysis The Applicant didn’t produce any relevant new evidence [ 8 ] The Applicant has submitted new information that was not available to the General Division, but none of it was relevant to the question of whether he was entitled to a CPP retirement pension. The Applicant’s request for leave to appeal was accompanied by these items: A news release issued by [RESPONDENT] and [NAME] ( [NAME] ) on March 5, 2019, detailing technical errors in the production of updated earnings and contributions letters; Footnote 5 An internet page thanking the Applicant for choosing [NAME] home insurance; Footnote 6 and A Google AI overview of the remedies available to Canadians when Service Canada gives erroneous advice or makes administrative errors. Footnote 7 [ 9 ] I don’t see how any of this new material has bearing on whether the Applicant was eligible for the retirement pension: The Applicant has introduced evidence demonstrating that [NAME] has admitted to mistakes in one of its mailings, but every large organization occasionally makes mistakes, and the Applicant’s new material does not prove [NAME] made a mistake in his particular case . The fact that the Applicant has home insurance through a [COMPANY] suggests that he has now a resident of Canada, but it says nothing about whether he made any CPP contributions in past years. The AI overview is not evidence but Google Gemini’s response to the query, “Does CPP make mistakes?” It contains a few brief points about the Canada Pension Plan and how it is administered. Only one of the points touches on Ministerial error, and it is nothing more than a vague restatement of the law. [ 10 ] Leave to appeal is granted if a claimant provides evidence that was not presented to the General Division. On the face of it, this language is broad, but case law has endorsed a more restrictive interpretation of what is meant by “evidence” in this context. [ 11 ] In a recent case called [NAME] , the Federal Court found it reasonable for the Appeal Division to refuse leave if the new evidence presented is irrelevant or arguably irrelevant. Footnote 8 In doing so, it relied on this statement from the Supreme Court of Canada: “It is a basic or bedrock concept of law that for evidence to be admissible in a proceeding it must be relevant.” Footnote 9 There’s no arguable case that the General Division made an error [ 12 ] I have reviewed the record, and I’m satisfied that the General Division didn’t misinterpret the applicable law, misconstrue the available evidence, or otherwise act unfairly. Footnote 10 [ 13 ] The General Division decided that the Applicant was not entitled to the CPP retirement pension for the following reasons: [NAME] must show that they made at least some contributions to the plan. Service Canada searched its database by the Applicant’s social insurance number, name, and variants of his name. It found no record that he had ever made any CPP contributions. Footnote 11 Without any CPP contributions, the Applicant could not benefit from the [NAME]. [ 14 ] The burden of proof is on claimants to show that they are entitled to CPP benefits. In other words, it was up to the Applicant to demonstrate that he had made contributions or that Service Canada had missed such contributions. The General Division found that he had done neither, and there's no arguable case that it erred in doing so. [ 15 ] Ultimately, the Applicant’s submissions amount to a complaint that the General Division didn’t give him his desired result. That by itself is not enough to advance his appeal. Conclusion [ 16 ] I am refusing the Applicant leave to appeal because he didn’t produce any relevant new evidence or present an argument that the General Division made an error. [ 17 ] This means the appeal will not proceed. Footnotes Footnote 1 See the Applicant’s application for the CPP retirement pension dated August 11, 2025, GD2-4. Return to footnote 1 referrer Footnote 2 See Service Canada’s refusal letters dated August 19, 2025 (GD2-11) and October 2, 2025 (GD2-18). Return to footnote 2 referrer Footnote 3 See the Applicant’s leave to appeal application dated February 15, 2026, AD1. Return to footnote 3 referrer Footnote 4 See section 58.1(b) of the Department of [RESPONDENT] [NAME] . Return to footnote 4 referrer Footnote 5 See AD1-11 Return to footnote 5 referrer Footnote 6 See AD1-12. Return to footnote 6 referrer Footnote 7 See AD1-13. Return to footnote 7 referrer Footnote 8 [NAME]  v  Canada (Attorney General) , 2026  FC  36. Return to footnote 8 referrer Footnote 9 See R  v  [NAME] , 2008  SCC  37. Return to footnote 9 referrer Footnote 10 [NAME]  v  Canada (Attorney General) , 2016  FC  615. Return to footnote 10 referrer Footnote 11 See Service Canada benefits report, GD2-20. Return to footnote 11 referrer