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AllowedFirst-tier Tribunal (Property Chamber)·

Consultation Dispensation Granted for Emergency Roof Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent roof repairs, as no harm was found to the tenants.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if there is no prejudice to the tenants.

Topics

consultation requirementsemergency repairsdispensation

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant dispensation from consultation requirements if it finds it reasonable to do so. Consultation requirements refer to obligations placed on landlords to consult tenants before undertaking certain works or entering into long-term agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for emergency roof repairs.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements for emergency roof repairs carried out by a landlord, finding no prejudice to the tenants.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : CAM/26UK/LDC/2022/0038 HMCTS code : P:PAPERREMOTE

Property : [ADDRESS], [POSTCODE] Applicant: [redacted] Respondent : [redacted] Property Type of application : Dispensation from the consultation requirements as set out in Section 20ZA of the Landlord and Tenant Act 1985 Tribunal members : Mr [APPELLANT] [NAME] of Determination : 7 March 2023

DECISION

This has been a telephone hearing determination on the papers which the parties are taken to have consented to, as explained below. The form of determination was a paper hearing described above as P:PAPERREMOTE. A hearing was not held and all issues were determined on the papers. The Applicant submitted a bundle extending to 70 pages. The Tribunal has noted the contents and the decision is below.

2

Decision The Tribunal grants the application for retrospective dispensation from further statutory consultation in respect of those works to the roof carried out by [COMPANY] during the period 5 November 2021 to 12 November 2021.

The applicant shall be responsible for serving a copy of this Decision on all of [NAME].

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable (section 27A of the Act).

Reasons Background

1. The Applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985 (the “Act”) for retrospective dispensation from the statutory requirement to consult in respect of qualifying works that are described at paragraph 1 of their Statement of Case as:

“…the erection of scaffolding and installing an overlay system using high performance torch on felt. The reinstatement works included the following; to clean, prepare degrease of the roof, cut seal blisters, seal de bonded laps, prime roof, install an over laying torch cap sheet to all areas, install grp trims where necessary and the cost of skip hire. The total costs was (sic) £23,984.86.”

2. The works were completed during the period 4 November 2021 to 12 November 2021 after which the Applicant advises that:

“ …there have been no further leaks of concerns regarding the roof.”

3. No representations have been received from any of [NAME].

4. Before making this determination, the papers received by the Tribunal were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given the lack of any challenge.

5. The only issue for determination is whether it is reasonable for the Tribunal to dispense with the statutory consultation requirements.

3 6. The Tribunal has not considered whether the service charge costs will be reasonable or payable or by whom they will be payable.

The Law 7. Section 20 ZA (1) of the Act states: “Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.” 8. In having regard to the question of reasonableness, the Tribunal has considered the extent to which [NAME] would be prejudiced in dispensing of the requirements.

9. The Supreme Court provided guidance to the Tribunal in the application of section 20 AA (1) of the Act in case of [COMPANY] v [NAME] and others [2013] UKSC 14 (the “Daejan case”). The principles can be summarised as follows:

1. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.

2. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.

3. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.

4. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.

5. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).

6. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying any “relevant” prejudice that they would or might have suffered is on the tenants.

7. The court considered that “relevant” prejudice should be given a narrow definition; it means whether noncompliance with the consultation requirements has led the landlord to incur costs in

4 an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non- compliance has in that sense caused prejudice to the tenant.

8. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.

9. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

10. The Tribunal has therefore applied the statutory provisions in accordance with the approach taken in the Daejan case. Representations – The Applicant 11. The Statement of case provided by the Applicant set out the following points: a. The Property comprises a four-storey block of nine flats constructed in 1993. On 29 August 2021 there was a severe leak through the ceiling of Flat 7 from the roof above. As a result, an inspection of the roof was undertaken on 17 September 2021 which identified 27 defects. b. The Applicant sent a Notice of Intention to all [NAME] dated 27 September 2021 following which temporary fixes were carried out on the 6th and 26 October 2021. c. Two quotes were obtained which were issued to all [NAME] on the 2nd November 2021. [COMPANY] were appointed, and erected scaffolding ahead of commencing work on the 5 November 2022. These works were completed and the scaffolding removed on 12 November 2021.

12. The Applicant states at paragraph 18 of their Statement of Case that: “A form of a Notice of Intention was issued to the leaseholders on the 27th September 2021, informing them of the proposed works. Another letter was sent out to the leaseholders named Statement of Estimate along with both quotes. The Applicant instructed that the works should be carried out immediately as Flat 7 was seriously damaged. Due to the severity of the damages, the consultation phase with the leaseholders was not completed. The leaseholders were also advised how their statutory right would be compromised, and that an application for dispensation would be made to the Tribunal. No observations received” 13. The Tribunal has reviewed the Roof Integrity Test Report carried out by [COMPANY] and has noted the Schedule of

5 Defects contained therein together with the further photographs provided at pages 43 to 70 of the Bundle. [NAME]

14. The Tribunal notes that the Applicant reports that they have received no observations from [NAME].

15. In addition, the Tribunal has not received any representations from [NAME]. Determination 16. As set out above, the Tribunal may grant dispensation “…if satisfied that it is reasonable to dispense with the requirements”.

17. In making its decision the Tribunal has regard to the extent to which any real prejudice has arisen to [NAME] as a result of the Applicant breaching the consultation requirements.

18. No objections or representations have been received by the Tribunal from [NAME] and it is noted that the Applicant did not receive any representations in response to its notices. The Tribunal therefore has seen no evidence of any prejudice arising to [NAME].

19. The Tribunal therefore grants dispensation from the remaining consultation requirements of section 20 of the Landlord and Tenant Act 1985 in respect of the works carried out to the roof as more particularly described above.

20. In granting dispensation, the Tribunal makes no determination in respect as to whether any of the service charge costs are reasonable or payable.

21. The Applicant shall comply with the requirements as set out under the section headed “Decision” above.

Name: [NAME] [NAME]: 1 March 2023

Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case.

6 The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e., give the date, the property, and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The Tribunal granted retrospective dispensation for roof works carried out between November 5 and November 12, 2021.
  • The property had a severe leak from the roof into Flat 7, leading to an inspection that identified 27 defects.
  • The applicant issued a Notice of Intention to leaseholders and provided two quotes, instructing immediate works due to the severity of damage.
  • No observations or representations were received from the leaseholders by either the applicant or the Tribunal, indicating no prejudice.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal allowed the landlord to bypass consultation requirements for urgent roof repairs.

Who was involved?

The landlord and the tenants of a multi-story building.

How did the court decide, and why?

The court decided that the landlord could bypass consultation requirements because there was no evidence of harm to the tenants.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically section 20ZA.

What was the argument that mattered most?

The argument that there was no prejudice to the tenants due to the emergency nature of the repairs.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass consultation requirements if there is no prejudice to the tenants.

What evidence or documents mattered?

Evidence of the urgency of the repairs and the lack of any objections from the tenants.

Can a decision like this be appealed?

Yes, but only if permission to appeal is granted within 28 days.

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for such cases.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.