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AllowedFirst-tier Tribunal (Property Chamber)·

Dispensation Order Granted for Bypassing Consultation Requirements

Case No.

📌 In brief

In this case, a landlord asked the First-tier Tribunal for permission to bypass the consultation requirements for certain works. The tribunal granted the request, finding it reasonable and without any objections from the a person.

⚖️ Legal holding

A landlord may obtain a dispensation order to bypass the consultation requirements under section 20 of the Landlord and Tenant Act 1985 if the tribunal deems it reasonable.

Topics

dispensation ordersconsultation requirementslandlord and tenant disputes

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant a determination to bypass consultation requirements related to certain works or long-term agreements if the tribunal finds it reasonable to do so. The consultation requirements can include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for carrying out works or entering into agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted a dispensation order allowing the landlord to bypass the consultation requirements for certain works.

📜 Headnote Official document

In a First-tier Tribunal (Property Chamber) case, the tribunal granted a dispensation order to a landlord, allowing them to bypass the consultation requirements under section 20 of the Landlord and Tenant Act 1985 for certain works. The decision was based on the lack of objections from the leaseholders and the absence of any prejudice caused to them.

📚 Full judgment Official document

OUTCOME: Allowed

1

DECISION

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AY/LDC/2025/0735

Property : 21 [ADDRESS], [POSTCODE] Applicant : [redacted] : [COMPANY]

Respondents : [redacted] (2) Mr [NAME] and Mrs [NAME] (Flat B)

Type of [NAME] : An [NAME] for a Dispensation Order pursuant to section 20ZA of the Landlord and Tenant Act 1985 Tribunal member : JUDGE SHAW Venue : PAPER DETERMINATION Date of decision : 7th July 2025

2

Description of hearing This has been a determination on the papers, without an oral hearing, which has not been objected to by the parties. A face-to-face hearing was not held because none of the parties requested such a hearing, and all the issues could be determined on paper. The documents submitted to the Tribunal will, as necessary, be referred to below, and all papers submitted have been perused and the contents considered. The order made is described at the end of these reasons. Decision of the tribunal The tribunal determines that an order dispensing with the consultation provisions under section 20 of the Landlord and Tenant Act 1985, is appropriate in this case, and makes such order.

The [NAME]

1. The [NAME] is dated 16th April 2025 and the Applicant seeks a determination pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”). The hearing 2. The Applicant sought a Paper Hearing, which was, as stated above, not objected to by the Respondents. The background 3. The Applicant landlord has, applied for dispensation from the statutory consultation requirements in respect of works relating to the repainting of a top level flat roof with a primer and then a water proofer. This followed a call on 9th July 2024, from [NAME], referred to in the statement supporting this [NAME], to the effect that there had been leakage from the porch roof above the communal door, causing internal wood and plaster to collapse.

4. The remedial work was carried out as above at a cost of £495. There was also some internal damage which was remedied at a further cost of £305. It was expected that this further element would be reimbursed by [NAME], but it transpired that the claim fell below the minimal recovery threshold (presumably the excess) as a result of which the actual cost triggered the compulsory consultation process under section 20 of the Act. By the time this was discovered, the work had been completed and no consultation had taken place. Accordingly this [NAME] is made retrospectively for dispensation.

3 5. Directions were given by the Tribunal on 22nd May 2025, requiring the usual notices of this [NAME] to be given and displayed at the premises. The statement by the applicant’s agents fails to confirm compliance in this respect, but the tribunal obtained separate confirmation for the agents by e-mail dated 5th June. Another omission in the [NAME] is identification of the respondents, which space has been left completely blank. This tribunal is working on the basis that this further omission was rectified by the time of the issue of Directions, as name are supplied in the directions order.

6. The work has in fact been completed, and so far as the Tribunal is aware, no further problems or complaints have occurred.

7. The reason for it not having been practical to give the full 30 day consultation period required under section 20 of the Act in this case is not expressed to be the usual reason of urgency of the works. Rather it is that a wrong assumption was made about the recoverability of part of the cost under an insurance claim – the result of which was to push the overall cost over the statutory limit, and hence this [NAME].

8. The Applicant has informed the tribunal that the [NAME] were appraised of the matter throughout, and no objections expressed.

9. Moreover, Directions were given by this Tribunal on 22nd May 2025, to the effect that the [NAME] be given notice of this (retrospective) [NAME] for dispensation, and offering the chance to object, and to apply for an oral hearing if so desired.

10. No such objections have been received nor any such request made.

The Issues 11. The sole issue in this case is whether the tribunal is satisfied that it is reasonable for the tribunal to dispense with the consultation provisions (section 20 of the Act) which would otherwise have applied to the qualifying works at the property, as described above.

4 The tribunal’s decision 12. The tribunal determines that it is reasonable to dispense with the consultation provisions of section 20 of the Act, pursuant to section 20ZA thereof, and in respect of the works to the roof and associated works, as described above. A dispensation order to this effect is therefore made, as set out below. Brief Reasons for the tribunal’s decision

13. As mentioned, Directions in this case were given on 22nd May 2025. In those Directions, the Respondent [NAME] were given the opportunity both to request an oral hearing and to object to the [NAME] for dispensation.. No such request has been received by the Tribunal, nor has the Tribunal been notified of any objection from any of the leaseholder Respondents. The reason this [NAME] has been necessitated has been a misunderstanding relating to recoverability of part of the cost of the work by [NAME]. The Tribunal is satisfied that no prejudice has been caused to the Respondents, as described in the Supreme Court decision of [COMPANY] v [NAME] 2013.

14.

DECISION For the reasons set out above, the tribunal determines that it is reasonable to dispense with the consultation provisions of section 20 of the Act, pursuant to section 20ZA thereof, and in relation to above mentioned work to the roof and associated work. A dispensation order to this effect is therefore made. It should be understood that nothing in this Decision precludes the entitlement of the Respondents to challenge the cost, quality, reasonableness or payability of service charges for these works, under the provisions of section 27A of the Act, should they have reason or the desire to do so.

Name: JUDGE SHAW Date: 7th July 2025

5 Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28- day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord obtains a dispensation order if the works are deemed reasonable.
  • The landlord obtains a dispensation order if there is no relevant prejudice to the leaseholders.
  • The landlord obtains a dispensation order if the works are urgent and necessary for safety and habitability.
  • The landlord obtains a dispensation order if the works are deemed urgent and necessary to prevent further damage.
  • The landlord obtains a dispensation order if the works are deemed reasonable and necessary.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal granted a dispensation order to the landlord, allowing them to bypass the consultation requirements for certain works.

Who was involved?

The landlord and the leaseholders were involved.

How did the court decide, and why?

The court decided to grant the dispensation order because there were no objections from the leaseholders and no prejudice was caused to them.

Which laws or rules were applied?

Section 20 and Section 20ZA of the Landlord and Tenant Act 1985 were applied.

What was the argument that mattered most?

The argument that mattered most was that the leaseholders were apprised of the matter throughout and no objections were expressed.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation might be able to obtain a dispensation order if they can show that there are no objections from the leaseholders and no prejudice is caused.

What evidence or documents mattered?

The evidence and documents that mattered included the leaseholders' lack of objections and the absence of any prejudice caused to them.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.