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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation From Consulting Tenants About Major Roof Works

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass consulting tenants about major roof repairs. The Tribunal ruled it was reasonable to grant this dispensation under the Landlord and Tenant Act 1985.

⚖️ Legal holding

A landlord may be dispensed from consulting tenants about major works if it is reasonable to do so.

Topics

Landlord and Tenant Act 1985Consultation RequirementsMajor Works

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant a request to skip consulting tenants about major works if it finds it reasonable to do so. The term 'qualifying works' refers to work done on a building or other premises. The 'consultation requirements' are detailed rules set by the Secretary of State through regulations.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation to the landlord from consulting the tenants about major works to the roof.

📜 Headnote Official document

The First-tier Tribunal granted dispensation to the landlord from consulting the tenants about major works to the roof of a property. The Tribunal found it reasonable to dispense with the statutory consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/ 29UQ/LDC/2022/0104

Property

:

[ADDRESS], [ADDRESS], Tunbridge Wells, Kent. [POSTCODE]

Applicant: [redacted] [APPELLANT]

:

[COUNSEL]

Respondent: [redacted]

[NAME] (Flat 1) Mr [RESPONDENT] (Flat 2) Mr [RESPONDENT] & Ms [NAME] (Flat 3) Ms [NAME] (Flat 4) Mr [NAME] (Flat 5) Mr [NAME] (Flat 6) Ms [NAME] & Mr [NAME] (Flat 7) Ms [COUNSEL] (Flat 8) Mr [COUNSEL] (Flat 9)

Representative

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works: section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member(s)

:

Judge J Dobson

Date of Decision

:

23rd December 2022

DECISION

2

Summary of the Decision

1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in respect of major works, being works to the roof of the Property to prevent ongoing leaks. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.

The application and the history of the case

2. The Applicant applied by application dated 28th November 2022 for dispensation under Section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) from the consultation requirements imposed by Section 20 of the Act.

3. The Tribunal gave [NAME] on 1st December 2022, explaining that the only issue for the Tribunal is whether, or not, it is reasonable to dispense with the statutory consultation requirements and is not the question of whether any service charge costs are reasonable or payable. The [NAME] listed the steps to be taken by the parties in preparation for the determination of the dispute, if any.

4. The [NAME] further stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 7 days of the date of receipt of the [NAME]. None did. The period was reduced from the usual in light of the stated urgency of the works (see below). Having considered the application further and prior to undertaking this determination, the Tribunal is satisfied that a determination on the papers remains appropriate.

5. This the Decision made on that basis and following a paper determination.

The Law

6. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where [NAME] undertakes qualifying works with a cost of more than £250 per lease the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.

7. Section 20ZA provides that on an application to dispense with any or all of the consultation requirements, the Tribunal may make a determination granting such dispensation “if satisfied that it is reasonable to dispense with the requirements”.

3 8. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.

9. The leading judgment of Lord [NAME] explained that a tribunal should focus on the question of whether [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were “a means to an end, not an end in themselves”.

10. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, [NAME] must rebut it. The Tribunal should be sympathetic to [NAME](s).

11. Where the extent, quality and cost of the works were in no way affected by [NAME]’s failure to comply, Lord [NAME] said as follows:

“I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.”

12. The “main, indeed normally, the sole question”, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.

13. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.

14. If dispensation is granted, that may be on terms.

15. There have been subsequent decisions of the higher courts and tribunals of assistance in the application of the decision in [NAME] but none are relied upon or therefore require specific mention in this Decision.

Consideration

16. It is said in the application that the Property comprises a converted building of 9 flats. No other information is provided as to the nature of the Property or any aspects of it of relevance.

17. The Applicant explains the position in the application and as set out in the [NAME]. In particular it is stated that the repair work is

4 (presumably now was) due to commence in early December 2022 and that “Section 20 consultation has not been started as we wished to act quickly to avoid delays and ensure the property is watertight.”

18. The Applicant requested that the application for dispensation should be dealt with as a matter of urgency due to severe leaks in the top floor flats and stated that due to the severity, contractors had been instructed to complete the work with immediate effect in order to avoid further damage.

19. The works in question are roofing works, although there is no detail provided as to the nature of those works or any ancillary works or costs.

20. The Lease of Apartment 8 in Clarence House has been provided with the application (“the Lease”). The Tribunal understands that the leases of the other Flats are in the same or substantively the same terms. In the absence of any indication that the terms of any other of the leases differ in any material manner, the Tribunal has considered the Lease.

21. The Lease is tri-partite. The Applicant is the management company of the Property pursuant to the Lease. The Applicant has various obligations under the Lease, pursuant to covenants set out in the Tenth Schedule, which the Applicant agrees to observe in clause 5. of the Lease. The “Maintained Property” to which the Applicant’s covenants apply includes “the main structural parts of the Building including the roof foundations and external parts”. The obligations in respect of the “Maintained Property” includes repairs. The Sixth Schedule identifies relevant costs as “Maintenance Expenses” for which service charges are payable as apportion in the Seventh Schedule.

22. There has been no response from any of the [NAME] opposing the application.

23. None of the [NAME] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the [NAME], except for the potential delay and potential problems.

24. The Tribunal considers the information provided about the Property and, in particular, about the nature of the works required is barely adequate. That creates some concern as to the extent to which the Respondents are fully aware, although the Tribunal does not know to what extent there have been other communications between the parties.

25. In any event, the Tribunal is entitled to expect to receive better information and the Applicant and its representative should note that in the event that any further similar application may be made. A subsequent application which gives a similar level of information about the Property and, in particular, the works is liable to be refused, objections or no.

5

26. However, the Tribunal finds on the evidence available that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process and is prepared to accept the information on this occasion.

27. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building.

28. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying long- term agreement. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.

6 RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord was granted dispensation from consultation requirements for major works to the roof.
  • The works were urgent due to severe leaks in top-floor flats, requiring immediate action to prevent further damage.
  • No tenant opposed the application or claimed to have suffered prejudice from the lack of full consultation.
  • The tribunal found that a full consultation would not have changed the outcome, only caused potential delay and problems.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided that the landlord could be dispensed from consulting tenants about major works to the roof.

Who was involved?

The landlord and multiple tenants were involved.

How did the court decide, and why?

The court decided that it was reasonable to dispense with the consultation requirements because the tenants were not prejudiced by the lack of consultation.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically Sections 20 and 20ZA, were applied.

What was the argument that mattered most?

The argument that mattered most was that the tenants would not be prejudiced by the failure to consult them.

Was the decision for or against the person who brought the case?

The decision was for the landlord who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be dispensed from consulting tenants about major works if it is reasonable to do so.

What evidence or documents mattered?

Evidence of the urgency of the works and the lack of prejudice to the tenants mattered.

Can a decision like this be appealed?

Yes, a person wishing to appeal this decision must seek permission from the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for cases involving landlord and tenant disputes.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.