Tribunal Grants Dispensation from Consultation Requirements for Major Works
📌 In brief
The Tribunal allowed the landlord to bypass the consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985. This decision was made because a person would not be prejudiced by the failure to comply with the consultation requirements.
⚖️ Legal holding
A landlord may be dispensed from the consultation requirements imposed by Section 20 of the Landlord and Tenant Act 1985 if it is reasonable to do so.
📖 What the law says
The appropriate tribunal can grant a request to waive all or some of the consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985. The decision was made on the basis that the lessee would not be prejudiced by the failure to comply with the consultation requirements.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/00HE/LDC/2021/0076/AW
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[NAME]
Respondent: [redacted]
:
-
Type of Application
:
To dispense with the requirement to consult [NAME] about major works: section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member(s)
:
Judge J. Dobson
Date of Directions
:
8th September 2021
DECISION
2
Summary of the Decision
1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in respect of major works, being works to a lift and related. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.
The application and the history of the case
2. [NAME], named on the application form as the applicant but in the previous Directions in these proceedings as the Applicant’s representative, applied for dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
3. The Tribunal gave Directions on 13th August 2021, explaining that the only issue for the Tribunal is whether, or not, it is reasonable to dispense with the statutory consultation requirements and is not the question of whether any service charge costs are reasonable or payable. The Directions Order listed the steps to be taken by the parties in preparation for the determination of the dispute, if any.
4. The Directions further stated that Tribunal would determine the application on the papers received and that having considered the application the Tribunal was satisfied that the matter is urgent, it is not practicable for there to be a hearing and it is in the interests of justice to make a decision disposing of the proceedings without a hearing (rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.
5. This the Decision made on that basis and following a paper determination.
The Law
6. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where [NAME] undertakes qualifying works with a cost of more than £250 per lease the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
7. Section 20ZA provides that on an application to dispense with any or all of the consultation requirements, the Tribunal may make a determination granting such dispensation “if satisfied that it is reasonable to dispense with the requirements”.
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8. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.
9. The leading judgment of Lord [NAME] explained that a tribunal should focus on the question of whether [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were “a means to an end, not an end in themselves”.
10. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, [NAME] must rebut it. The Tribunal should be sympathetic to [NAME](s).
11. Where the extent, quality and cost of the works were in no way affected by [NAME]’s failure to comply, Lord [NAME] said as follows:
“I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.”
12. The “main, indeed normally, the sole question”, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
13. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
14. If dispensation is granted, that may be on terms.
Consideration
15. The Applicant explained in the application that the lift at the Property has been out of service for eight weeks causing access problems for residents who are elderly, and mobility challenged residents. The faulty drive unit in the lift requires replacement. It is said that the charges for the work fall only on certain [NAME].
17. The Applicant sought dispensation from consultation because of the stated urgency of the works.
4 18. A sample lease was provided with the application (“the Lease”), of Flat 15 and dated 11th October 2011. The Tribunal understands that the leases of the other Flats are in the same or substantively the same terms.
19. The Lease names three parties, including the Applicant and [NAME]. The third is a management company, [NAME]) [COMPANY] (“the Management Company”. There are commercial premises on the ground floor. The lift in question is described as serving Flats 11, 12, 13, 15 and 16. There are numerous definitions, including of the Service Charges, which [NAME] agrees to pay pursuant to clause 2.3.
20. The other relevant covenants are principally contained in clauses 5, 6 and 7 and in Schedules 5, 7 and 9. The Service Charges are payable under the terms of the Lease to the Management Company. The Management Company is responsible under the terms of the Lease for repairs and other services. The Applicant is only responsible for repairs and other services if the Management Company fails to provide them.
21. No indication has been given to what may have become of the Management Company. I have some concern as to whether it continues, is the correct Applicant and needs dispensation. However, I have adopted the approach that the Applicant has applied and has done so with the assistance of professional managing agents who ought to be aware of the position and the responsibilities of the freeholder and any management company, and where no other party has raised any query. I consequently have nothing to suggest that the application ought not to be granted because of being made by the wrong party. I am also mindful that the Management Company has not been given notice of this application or received a copy of the Directions but I adopt the same approach to that issue, namely that I have nothing to suggest that the application ought not to be granted because the Management Company still exists and should have been served.
22. There has been no response from any of the [NAME] opposing the application. Indeed, the two [NAME] who have responded have agreed to the application.
23. None of the [NAME] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation, except for the potential delay and potential problems.
24. Accordingly, the Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
25. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the lift of the building.
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26. This decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying long- term agreement. The Tribunal has made no determination on whether the costs are reasonable or payable. If a [NAME] wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1968 would have to be made.
27. If the Applicant is not the correct party to apply for dispensation in light of matters referred to above as not being the party obliged to undertake the works and to whom the Service Charges are payable, this grant of dispensation will not assist the correct party, whether the Management Company or otherwise, being particular to the Applicant. The dispensation is also no more than that and does not convey with it any right on the part of the Applicant to demand Service Charges not otherwise payable to the Applicant.
28. If the Management Company does still exist, the Applicant shall by 15th September 2021 serve this Decision and the earlier papers in this application on the Management Company such that the Management Company may apply to the Tribunal if advised to do so.
6 RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consulting Tenants About Major Roof Work…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Leaseholders About Major Work…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements for …
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation From Tenant Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Major Works Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consulting About Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Safety Works Dispensation Without Consultat…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation from Tenant Consultation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The lift had been out of service for eight weeks, causing significant access problems for elderly and mobility-challenged residents.
- The residents who responded to the application agreed to the dispensation, indicating no opposition.
- No resident claimed to have suffered any harm or disadvantage due to the lack of full consultation.
- The Tribunal found that a full consultation would not have changed the outcome of the works, only caused delay.
- The Tribunal was satisfied that it was reasonable to grant dispensation from the consultation requirements.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985.
Who was involved?
The landlord and the lessee were involved.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements because the lessee would not be prejudiced by the failure to comply with them.
Which laws or rules were applied?
Section 20 and Section 20ZA of the Landlord and Tenant Act 1985 were applied.
What was the argument that mattered most?
The argument that mattered most was that the lessee would not be prejudiced by the failure to comply with the consultation requirements.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation from consultation requirements if it is reasonable to do so and the lessee would not be prejudiced.
What evidence or documents mattered?
The evidence and documents related to the urgency of the works and the potential prejudice to the lessee mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
