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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Landlord Dispensation from Tenant Consultation

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass consulting tenants about major works because the works were urgent and necessary for the safety and habitability of a person.

⚖️ Legal holding

A landlord may be dispensed from consulting tenants about major works if the works are urgent and necessary for safety and habitability.

Topics

dispensation from consultationmajor worksurgency

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant a landlord dispensation from consulting tenants about major works if the tribunal is satisfied that it is reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation to the landlord from consulting tenants about major works due to urgency and safety concerns.

📜 Headnote Official document

The Tribunal granted dispensation to the landlord from consulting tenants about major works due to urgency and safety concerns, finding no prejudice to tenants.

📚 Full judgment Official document

OUTCOME: Allowed

FIRST-TIER TRIBUNAL

PROPERTY CHAMBER

(RESIDENTIAL PROPERTY)

Case Reference

:

CHI/29UQ/LDC/2024/0126

Property

:

28 [ADDRESS], [POSTCODE]

Applicant: [redacted]

:

[APPELLANT]

Respondent: [redacted]

: None

Type of Application

:

To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member

:

[NAME] of Decision

:

23 October 2024

DECISION

Summary of the Decision

1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in respect of major works, being works associated with the ventilation of the roof, reapplication and cleaning of ridge tiles, overlay of loft insulation and repair/replacement of soffits and fascias. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.

The application and the history of the case

2. The Applicant applied by application dated 7 August 2024 for dispensation under Section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) from the consultation requirements imposed by Section 20 of the Act.

3. The Tribunal gave Directions on 10 September 2024, explaining that the only issue for the Tribunal is whether, or not, it is reasonable to dispense with the statutory consultation requirements and is not the question of whether any service charge costs are reasonable or payable. The Directions Order listed the steps to be taken by the parties in preparation for the determination of the dispute, if any.

4. The Directions further stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 7 days of the date of receipt of the directions. None did. Having considered the application further and prior to undertaking this determination, the Tribunal is satisfied that a determination on the papers remains appropriate.

5. This the Decision made on that basis and following a paper determination.

The Law

6. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where [NAME] undertakes qualifying works with a cost of more than £250 per lease the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.

7. Section 20ZA provides that on an application to dispense with any or all of the consultation requirements, the Tribunal may make a determination granting such dispensation “if satisfied that it is reasonable to dispense with the requirements”.

8. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.

9. The leading judgment of Lord [NAME] explained that a tribunal should focus on the question of whether [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were “a means to an end, not an end in themselves”.

10. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, [NAME] must rebut it. The Tribunal should be sympathetic to [NAME](s).

11. Where the extent, quality and cost of the works were in no way affected by [NAME]’s failure to comply, Lord [NAME] said as follows:

“I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.”

12. The “main, indeed normally, the sole question”, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.

13. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.

14. If dispensation is granted, that may be on terms.

15. There have been subsequent decisions of the higher courts and tribunals of assistance in the application of the decision in Daejan but none are relied upon or therefore require specific mention in this Decision.

Consideration

16. The Applicant is the freeholder of [NAME] and is represented by its managing agent. The Respondent is the leaseholder of Flat 3. The other three flats are either vested in the Applicant ([APPELLANT] owns Flats 1 and 2) or [APPELLANT] himself (Flat 4). Only the Respondent has been expressly named as a respondent in the application.

17. [NAME] is described as a Victorian detached building containing four one-bedroom flats over two floors. There is said to be a small outdoor lawn space and off-road parking for four cars.

18. The Applicant explains that works are ongoing to [NAME], following a consultation with the Respondent. During the course of these works it has been discovered that urgent repairs are required to the roof which lie outside the scope of the consultation. The Applicant states that a structural engineer’s report has been provided, although it is noted the report is titled a ‘Schedule of Condition; Roof Report’. The said report purportedly setting out the required works which follows an inspection on 30 November 2023.

19. The report outlines a number of defects making recommendations to include the installation of appropriately placed roof vents, plastic over-cladding to soffits and fascias with the installation of vents to the soffits, the cleaning and reapplication of ridge tiles, repair to two areas of damaged roof felt and the overlay of existing loft insulation with an additional layer of mineral insulation. The report also makes a non-roof related recommendations to Flats 3 and 4 to include the installation of bathroom and kitchen extraction, relining and redecoration to external walls, installation of terracotta through-wall bricks and the installation of electric heaters to Flat 3 only. The report further recommends repair to damaged areas of render to the external elevations or for the total replacement with a silicone type render system.

20. The Tribunal further notes that the report does not make comment on the timescale required for the recommendations, with no mention as to urgency.

21. The works have not yet been started, although an invoice has been provided for the works in the sum of £6,643.38 plus VAT (giving a total of £7,972.06). The items included for within the invoice appear to align with the nature of the roof-related recommendations made within the aforementioned report with regards to roof vents, the repair/replacement of soffits and fascias and the cleaning and reapplication of ridge tiles, in addition to labour cost and the provision of scaffolding.

22. The Applicant says it will be informing the Respondent of the need for dispensation from consultation.

23. Dispensation is sought in relation to urgent roof works not included within the previous consultation with the Respondent.

24. The reason why dispensation from consultation requirements is said to be required is that the works were not included within the previous consultation and need to be completed immediately for the safety of the building and to ensure it remains habitable. As a result, funds need to be received as soon as possible to cover the cost of the works.

25. The Lease of [ADDRESS], Tunbridge Wells, Kent has been provided (“the Lease”). The Tribunal understands that the leases of the other Flats are in the same or substantively the same terms. In the absence of any indication that the terms of any other of the leases differ in any material manner, the Tribunal has considered the Lease.

26. The Applicant has various obligations under the Lease, principally set out in Clause 4, including to keep in good and substantial repair and in clean and proper order and condition the main structure, including the roof, chimney stacks, gutters, rainwater pipes, exterior walls, and foundations.

27. [NAME] is required to contribute to the costs and expenses of the Applicant complying with its obligations pursuant to the Clause 4.

28. The works fall within the responsibility of the Applicant and may be chargeable as service charges.

29. The Tribunal notes that the Schedule of Condition report relates to roof-related and non-roof related defects. The Applicant states that this application refers only to roof repairs. This decision relates only to the application in hand, that being works to the roof, and as such the Tribunal’s decision is limited to the roof.

30. There has been no response from the Respondent opposing the application or indeed at all.

31. Owing to the date of the report and the date of this application the urgency of the said works is questioned by the Tribunal. Notwithstanding, none of the [NAME] have opposed it or therefore asserted that any prejudice has been caused to them.

32. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the [NAME], except for the potential delay and potential problems.

33. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.

34. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building, subject to the condition that the Applicant serves upon the Respondents a copy of this Decision.

35. This decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.

RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the [NAME] office which has been dealing with the case by email at [EMAIL]

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord was granted permission to skip the consultation process for major roof works.
  • The tribunal found that the tenants would not have achieved a different outcome even with a full consultation.
  • The tenants did not object to the application or claim they were harmed by the lack of consultation.
  • The landlord is responsible for maintaining the roof under the lease agreement.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided to grant the landlord dispensation from consulting tenants about major works.

Who was involved?

The landlord and the tenant were involved.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and necessary for safety and habitability.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.

What was the argument that mattered most?

The argument that mattered most was the urgency and necessity of the works for safety and habitability.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation might also be granted dispensation if their works are urgent and necessary for safety and habitability.

What evidence or documents mattered?

The evidence and documents that mattered included the structural engineer's report and the lease agreement.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

Yes, it is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.