Emergency Roof Repairs Approved Without Full Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to bypass full consultation requirements for urgent roof repairs to prevent water from entering flats. The decision was made to ensure the safety and well-being of residents.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and necessary to prevent water ingress.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof replacement works.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for urgent roof replacement works to prevent water ingress in flats.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/43UL/LDC/2023/0023
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted] Limited
Representative
:
[COMPANY]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal member
:
[NAME] of Decision
:
5 April 2023
DECISION
We exercise our powers under Rule 50 to correct the clerical mistake, accidental slip or omission at paragraph 13 and on the front page of our Decision dated 5 April 2023. Our amendments are made in bold. We have corrected our original Decision because of a typographical error. Signed: [NAME]: 6 April 2023
2 The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the replacement of the roofs to blocks 1-9 and 10-21..
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Decision is binding on all Lessees and the Applicant is to send a copy of this determination to all of those liable to contribute to service charges.
Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 17 February 2023. On 22 February 2023 the Tribunal requested further documentation to enable the application to be processed. The said documents were received on 10 March 2023.
2. The property is described as:
“Built 1975 Purpose Built - Traditional brickwork with tiled pitched roof Block 1 - Flats 1-9 Block 2 - Flats 10-21”
3. The Applicant describes the works as : “Block 1 - Flat 1-9 in particular - Flat 7 has constant water ingress when it rains. This property is tenanted through a managing agent and there is a child living in the property. Tenant has stopped paying Landlord/Lessee rent and says that this is not a safe environment for a child.
Block 2 - Flats 10-21 - Flat 18 & 20 has experienced water ingress and has put in a claim to insurance for internal damages, Flat 19 has black mould and condensation issues. Flat 21 has water ingress and is tenanted creating damage in bedroom cupboard” “Section 20 has been instructed” Dispensation is sought because:
“There is a high risk to safety and wellbeing” and the Applicant: [redacted]
3 “consider[s] the works more urgent than the Section 20 consultation period requires under law”.
4.
The Tribunal made Directions on 15 March 2023 setting out a timetable for the disposal and requiring the Applicant to send them to the parties together with a form for the [NAME] to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. Those [NAME] who agreed with the application or failed to return the form would be removed as Respondents although they would remain bound by the Tribunal’s Decision.
5. On 22 March 2023 the Applicant confirmed that the documents had been distributed to the [NAME] and on 29 March 2023 that no objections had been received and four lessees had written in support. In the absence of an objection received the lessees are removed as Respondents.
6. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
7. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.
The Law
8. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following; a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
4 c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
10. Although paragraphs 2 to 4 described the defects that needed to be addressed no indication was made of the remedial works proposed. After further enquiry by the Tribunal the Applicant provided a copy of a document described as a “Section 20 and Major Works Instruction Sheet” which referred to the replacement of the roofs to block 1-9 and 10-21. There is reference under the heading “Additional Information” to a Notice of Intention” going out but the Tribunal has not been informed whether this occurred.
Determination
11. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power
5 may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
12. The prevention of water penetration into the building is clearly urgent and should not be delayed by the time taken to follow the full consultation procedures. No objections have been received from the Lessees indicating that the type of prejudice referred to in the [NAME] case above has been suffered. As such I am prepared to grant the dispensation required.
13. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the replacement of the roofs to blocks 1-9 and 10-21.
14. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
15. The Decision is binding on all Lessees and the Applicant is to send a copy of this determination to all of those liable to contribute to service charges.
[NAME] [NAME] 5 April 2023
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Remedial Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs to Communal Door
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Lift Refurbishment Dispensation Without Consulta…
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Car Park Extension
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Repairs Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Structural Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent and necessary to address immediate risks like water ingress.
- The landlord seeks dispensation because it is reasonable and no harm comes to tenants.
- The landlord can obtain dispensation if there are urgent needs that cannot be delayed.
- The landlord may be exempted if the works are essential for the well-being of residents.
- The landlord can bypass consultation if maintaining building security is urgent and justified.
❌ Tends to be rejected
- (No factors found that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
Who was involved?
The landlord applied for dispensation and the lessees were consulted.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and necessary to prevent water ingress.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The urgency and necessity of the works to prevent water ingress were the most important arguments.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also apply for dispensation if their works are urgent and necessary to prevent water ingress.
What evidence or documents mattered?
Evidence of water ingress and the urgency of the works were crucial.
Can a decision like this be appealed?
Yes, decisions from the First-tier Tribunal can be appealed to the Upper Tribunal.
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for such cases.
