First-tier Tribunal Grants Urgent Roof Repairs Dispensation
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent roof repairs at a property in Surrey. The repairs were deemed necessary to prevent further damage.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if urgent repairs are needed and the requirements cannot be met in time.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it deems it reasonable to do so. It specifies that 'qualifying works' refer to works on buildings or other premises, and 'qualifying long term agreement' refers to agreements lasting over twelve months. The consultation requirements involve providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs at a residential property in Surrey. The Tribunal found that the repairs were urgent and could not wait for consultation with the leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/43UF/LDC/2023/0155/AW
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
:
In [RESPONDENT]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal member
:
[NAME], Regional Surveyor
Date of Decision
:
13 December 2023
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of roof repairs.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant must send copies of this determination to the [NAME].
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. This retrospective application was made on 22 November 2023.
2. The property is described as, A converted victorian street propert [sic] consisting of 8 flars [sic] arranaged [sic] over 4 floors, split over two separate entrances.
3. The Applicant explains that,
Urgent repairs were required to the roof at Undercroft following a leak into the communal hallway near one of the top floor flats. Having attended site a roofer advised significant repairs would need to completed, where temporary repairs were not possible. The works were noted as urgent, therefore it was necessary for them to be completed quickly so as to avoid further damage to the property.
4. Further,
Due to heavy rainfall, water ingress was present in the communal hallway outside one of the top floor flats. [NAME] attended site and advised significant repairs would be required, including the installation of new ridge tiles in the affected area, the replacement of s small section of the roof, installing new rubber sealant to the lead box gutters and several other repairs. We were notified of the completion of these works on 31st October 2023.
[RESPONDENT] are due to be advised the emergency roof works have been complted [sic]. Further information is due to be issued advising all [RESPONDENT] this process has been commenced and the costs incurred from the works carried out.
5. The Tribunal made Directions on 27 November 2023 which it sent to the [NAME] together with a form for them to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. If [RESPONDENT] agreed with the application or failed to return the form they would be removed as a Respondent although they would remain bound by the Tribunal’s Decision.
6. No responses were received and no requests for an oral hearing were made. The matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
7. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.
3
The Law
8. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following. a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant. h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
4
Evidence
10. The Applicant’s case is set out in paragraph 2, 3 and 4 above.
Determination
11. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
12. No objections have been received from the [NAME] and in these circumstances I am prepared to grant conditional dispensation.
13. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of roof repairs.
14. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
15. The Applicant must send copies of this determination to the [NAME].
D [NAME] [NAME] 13 December 2023
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Structural Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Car Park Extension
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Balcony Repairs Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Car Park Resurfacing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation with Conditions
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs to Communal Door
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Lift Refurbishment Dispensation Without Consulta…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Urgent roof repairs were needed to prevent further damage to the property from a leak.
- Significant repairs were necessary, as temporary fixes were not possible.
- The residents did not object to the application for dispensation.
- The application remained unchallenged, allowing the tribunal to determine the matter without an oral hearing.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass consultation requirements for urgent roof repairs.
Who was involved?
The landlord and leaseholders of a residential property in Surrey.
How did the court decide, and why?
The court decided that the landlord could bypass consultation requirements because the repairs were urgent and could not wait for consultation.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The urgency of the repairs and the potential for further damage if the repairs were delayed.
Was the decision for or against the person who brought the case?
For the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if their repairs are truly urgent.
What evidence or documents mattered?
Evidence of the urgency of the repairs and the potential for further damage if the repairs were delayed.
Can a decision like this be appealed?
Yes, but only if permission is granted by the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving leasehold valuation and urgent repairs.
