VadeLab
AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Urgent Balcony Repairs Dispensation

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent balcony repairs to prevent a safety risk, based on the Landlord and Tenant Act 1985.

⚖️ Legal holding

A landlord may obtain dispensation from consultation requirements if the works are urgent and necessary to prevent safety risks.

Topics

tenancy disputesrepair worksbalcony safety

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can grant dispensation from consultation requirements related to qualifying works if it determines that it is reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent balcony repairs.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements for urgent balcony repairs to prevent collapse, citing the Landlord and Tenant Act 1985 s.20ZA.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/24UE/LDC/2023/0170/AW

Property

:

[ADDRESS], [POSTCODE]

Applicant

:

[redacted]

Representative

:

[RESPONDENT]

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal member

:

[NAME], Regional Surveyor

Date of Decision

:

8 January 2024

DIRECTIONS

The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of repairs to the fascia/soffit support structure of balcony directly above ground floor flat which is currently at risk of collapse.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

The Applicant must send copies of this determination to the [NAME].

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 14 December 2023.

2. The property is described as a “2005 purpose built block of 14 flats.”

3.

The Applicant explains that,

“We believe the balcony may be at risk of collapse due to the rotting timbers which would cause a lot of damage to the flat below. We believe this case is simple and can be easily dealt with. The Directors of [ADDRESS] are discussing the urgency of the works with all [RESPONDENT].”

And further,

“The qualifying works are to repair fascia/soffit support structure of balcony directly above ground floor flat which is currently at risk of collapse. Section 20 Notice 1 issued to all [RESPONDENT] and two quotes have been obtained by the Landlord for the works.”

Dispensation is sought,

“Because there are concerns over further rotting of the timbers over the winter months and that they might collapse into the flat directly below. The balcony of Flat 12 forms the roof of Flat 6 bay where patio doors are situated The cost of the work can be met from reserves so no additional funds needs to be requested from [RESPONDENT]. We are requesting dispensation so we can make sure this area is safe, in case a dispensation decision can be received before the Section 20 consultation periods expire.”

4. The Tribunal made Directions on 19 December 2023 which required the Applicant to send it to the [NAME] together with a form for them to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. If [RESPONDENT] agreed with the application or failed to return the form they would be removed as a Respondent although they would remain bound by the Tribunal’s Decision.

5. On 21 December 2023, the Applicant confirmed that the Directions had been served on the [NAME].

3 6. The Tribunal received nine responses from [NAME] all agreeing to the Application. No requests for an oral hearing were made. The matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.

7. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.

The Law

8. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following. a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.

e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the

4 provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant. h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

10. The Applicant’s case is set out in paragraphs 2 and 3 above.

Determination

11. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.

12. A Notice of Intent was served on the [NAME] and two quotations obtained. No objections have been received from the [NAME] and in these circumstances I am prepared to grant conditional dispensation.

13. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of repairs to the fascia/soffit support structure of balcony directly above ground floor flat which is currently at risk of collapse.

14. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

15. The Applicant must send copies of this determination to the [NAME].

[NAME] [NAME] 8 January 2024

RIGHTS OF APPEAL

5 1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are urgent and necessary to prevent safety risks.
  • The works are necessary and urgent for safety reasons.
  • It is reasonable to dispense from consultation requirements.
  • There is an urgent need for repairs that present a significant risk.
  • No prejudice is identified to the tenants.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It allowed the landlord to bypass consultation requirements for urgent balcony repairs.

Who was involved?

The landlord and leaseholders were involved.

How did the court decide, and why?

The court decided to grant dispensation because the balcony was at risk of collapse, posing a safety hazard.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 s.20ZA was applied.

What was the argument that mattered most?

The argument that the balcony was at risk of collapse and required urgent repairs was crucial.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass consultation requirements if the works are urgent and necessary for safety.

What evidence or documents mattered?

Quotes for the repair works and a notice of intent served on the leaseholders were important.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to get legal advice from a solicitor for cases involving property disputes.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.