Landlord Allowed to Bypass Consultation for Urgent Repairs
📌 In brief
The First-tier Tribunal allowed the landlord to perform urgent repairs on a chimney and roof without consulting the tenants, due to the risk of further damage and instability.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and necessary to prevent further damage.
📖 What the law says
This section allows a tribunal to grant dispensation to a landlord from consultation requirements if the tribunal is satisfied that it is reasonable to do so. It defines 'qualifying works' as works on a building or premises and outlines the consultation requirements that can be dispensed with.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord to carry out urgent repairs without consulting the tenants.
📜 Headnote Official document
The First-tier Tribunal granted dispensation to the landlord to carry out urgent repairs to chimney number seven and the surrounding roof area without consulting the tenants, citing the urgency and necessity to prevent further damage.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/21UC/LDC/2024/0034
Property
:
The [APPELLANT], 22 [ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[NAME] (South) [RESPONDENT]
Respondent: [redacted]
[NAME] (Flat 1) Mr [RESPONDENT] (Flat 2) Mr [NAME] (Flat 3) Nr [NAME] & Mrs [NAME] (Flat 4) Mr [NAME] (Flat 5) Mr R A & Mrs [NAME] (Flat 6) [NAME] [NAME] [NAME] (Flat 7) Mr [NAME] (Flat 8) Ms [COUNSEL] & Mr [COUNSEL] (Flat 9)
Representative
:
Type of Application
: To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal member
:
[NAME], Regional Surveyor
Date of Decision
:
5 March 2024
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of repairs to chimney number seven and the surrounding roof area,.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant must send copies of this determination to the lessees.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 9 February 2024. The Applicant has provided a file together with photographs and other supporting documentation.
2. The property is described as,
The [APPELLANT] is a period property converted into nine self-contained flats constructed circa 1900's. The common parts of the property span ground to second floor and are served by a single internal staircase and a passenger lift.
3. The Applicant explains that,
Following several storms and a prolonged spell of heavy driving rain damage has been discovered to chimney number seven and the surrounding roof area, the rain had found its way down and through the chimney brickwork. Due to the persistent terrible weather, and time of year, the damage is escalating and will cause further damage to the flat below, also the chimney is considered unstable. We would like to go ahead with the necessary works, to stop the water causing further damage and to stabilise the chimney. We seek dispensation for all consultation requirements as the required work is extremely urgent, the chimney and surrounding area have failed, water is causing damage to the flat below, please see pictures, the chimney is unstable and requires repointing and repair work. The damage is escalating due to the persistent heavy driving rain, the work should be carried out at the earliest possible date. We have requested quotes from three specialist roofing contractors, we will engage the chosen contractor as soon as possible, it is likely the work will start this month.
4. The Tribunal made Directions on 14 February 2024 which were sent to the Lessees together with a form for them to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. If the Leaseholders agreed with the application or failed to return the form they would be removed as a Respondent although they would remain bound by the Tribunal’s Decision.
5. The Tribunal received three responses from lessees all of whom were in favour and no requests for an oral hearing were made. The matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
3 6. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.
The Law
7. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
8. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v Benson. In summary the Supreme Court noted the following. a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
4 h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
9. The Applicant’s case is set out in paragraph 2 and 3 above.
Determination
10. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
11. No objections have been received from the Respondents identifying the type of prejudice referred to in the [NAME] case and in these circumstances I am prepared to grant dispensation.
12. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of repairs to chimney number seven and the surrounding roof area,.
13. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
14. The Applicant must send copies of this determination to the lessees.
D [NAME] 5 March 2024
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide
5 whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Window Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consultation Requirements for Major Work…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Exemption for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Lift Repairs Without Identifying Prejudice
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Car Park Extension
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Repair Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Car Park Resurfacing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal granted dispensation for urgent repairs to chimney number seven and the surrounding roof area.
- Damage to the chimney and roof was escalating due to heavy rain, threatening the flat below.
- The chimney was unstable and required immediate repointing and repair work.
- The lessees did not object to the application or identify any prejudice from the lack of consultation.
- The tribunal determined the matter on papers because no oral hearing was requested and the application was unchallenged.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It allowed the landlord to bypass the consultation process for urgent repairs on a chimney and roof.
Who was involved?
The landlord and the tenants of a multi-unit building.
How did the court decide, and why?
The court decided in favour of the landlord, recognising the urgency and necessity of the repairs to prevent further damage.
Which laws or rules were applied?
Section 20 and Section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The argument that the repairs were urgent and necessary to prevent further damage and instability.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the consultation process if their repairs are deemed urgent and necessary.
What evidence or documents mattered?
Photographs and other supporting documentation showing the extent of the damage.
Can a decision like this be appealed?
Yes, but only if permission is granted by the Upper Tribunal within 28 days of receiving the decision.
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to seek advice from a qualified solicitor for cases involving property repairs and tenant rights.
