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First-tier Tribunal (Property Chamber)·

First-tier Tribunal Denies Landlord's Request for Consultation Dispensation

Case No.

📌 In brief

In a recent case, the First-tier Tribunal denied a landlord's request to bypass consultation requirements for a person renovations. The Tribunal ruled that the landlord did not provide a strong enough reason to skip the consultation process and did not follow important a person.

⚖️ Legal holding

A landlord must comply with consultation requirements under S.20ZA of the Landlord and Tenant Act 1985 unless a cogent reason justifies dispensation.

Topics

tenancy disputesconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

Under this section, a landlord can ask a tribunal to decide whether they should be exempt from certain consultation requirements related to building works or long-term agreements. The tribunal can grant this exemption if it believes it is reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal denied the landlord's request for dispensation from consultation requirements under S.20ZA of the Landlord and Tenant Act 1985.

📜 Headnote Official document

The First-tier Tribunal denied the landlord's application for dispensation from consultation requirements under S.20ZA of the Landlord and Tenant Act 1985, ruling that the landlord failed to provide a cogent reason for dispensation and did not comply with key directions.

📚 Full judgment Official document

1

FIRST-TIER TRIBUNAL [NAME] CHAMBER ([NAME]) Case Reference : CAM/38UD/LDC/2022/0041 [NAME] : [ADDRESS] on Thames Oxfordshire [POSTCODE] Applicant : [redacted] [APPELLANT]. (Landlord) Representative : [COUNSEL] [NAME] (Managing Agent) Respondents :

[redacted] [NAME] : None Landlord : [COUNSEL] ([RESPONDENT]. Type of Application :

S2oZA of the Landlord and Tenant Act 1985 - dispensation of consultation requirements

Tribunal : N. [NAME] :

[ADDRESS] [POSTCODE]

Date of Decision : 20 March 2023

DECISION

2

Decision

1. The Tribunal does NOT grant dispensation from any of the requirements on the applicant to consult all [NAME] under S.20ZA of the Landlord and Tenant Act 1985, in respect of the qualifying works referred to.

Background

2. The landlord applied to the Tribunal under [POSTCODE] of the Landlord and Tenant Act 1985 (“the Act”) for the dispensation from all or any of the consultation requirements contained in S20 of the Act.

3. The application related to the commissioning of works at the [NAME] which appeared to concern wet and or dry rot according to minutes of a meeting August 2022, provided in the bundle.

[NAME]

4. [NAME] dated 25 January 2023 were issued by Deputy Regional Judge Wyatt of the Tribunal, without an oral hearing. They provided for the Tribunal to determine the application on or after 20 March 2023, unless a party applied on or before 22 February 2023 for a hearing. No request was received by the Tribunal.

5. The applicant landlord (not the management company as the applicant referred) was, to send to each of the [NAME] a copy of the application form, brief description of the works, an estimate of the costs of the works (including any fees of the managing agents or other professionals and any VAT) and confirmation of when the works were carried out, with any other documents relied upon (such as the minutes referred to in the application form); and these [NAME].

6. File with the Tribunal a letter confirming how this has been done and stating the date(s) on which this was done.

7. [NAME] who objected to the application were to send a reply form and statement to the Tribunal by 22 February 2023. The applicant was to prepare a bundle of documents including the application form, [NAME], sample lease and all other documents on which they wanted to rely; all responses from [NAME], a certificate of compliance referred to above; with 2 copies to the Tribunal and one to each respondent leaseholder and do so by 3 March 2023.

8. In the event, the Tribunal did not receive any requests for a hearing, nor did it receive any forms in support of or objection to respondents either directly or indirectly via the bundle.

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9. The Tribunal determined the case on the bundle received from the applicant, only.

Applicant’s Case

10. The [NAME] appears to be a traditional built, small former hotel since converted into 12 self contained flats.

11. The application at box 7 confirms that these are to be qualifying works and that they had been started. At box 9 the applicant was content for paper determination and applied for them, at box 10, to be dealt with by [NAME]. There was said to be no ‘special reason for urgency in this case’.

12. The application at box ‘Grounds for seeking dispensation’, 1. stated: “To remove materiel which potentially could be creating the environment which cause dry rot in the building. The need to rebuild rotton and unsafe stairs which form a route of escape from the building in case of fire the corridor of which is the only escape route for a wheelchair bound resident. To remove a timber flooring/ joists which had collapsed and make safe and secure. ”

13. The application at box 2. below this, described the consultation that had been carried out or is proposed to be carried out; “Notice of the work was given via distribution of the minutes from the board meeting and the AGM there were no written objections. It was stated by [NAME] (Chairman at time of AGM) that thee works were urgent, there were two companies asked to tender and residents were invited to meet the tenders on site to answer questions which [NAME] attended.”

14. The application at box 3. explained why they sought dispensation of all or any of the consultation requirements. “To protect Health and Safety and prevent risk to the building structure works needed to be completed as a priority.”

Respondent’s Case

15. The Tribunal did not receive any objections or other representations from the [NAME].

The Law

16. S.18 (1) of the Act provides that a service charge is an amount payable by a tenant of a dwelling as part of or in addition to the rent, which is payable for services, repairs, maintenance, improvements or insurance or landlord’s costs of management, and the whole or part of which varies or may vary according to the costs incurred by the landlord. S.20 provides

4 for the limitation of service charges in the event that the statutory consultation requirements are not met. The consultation requirements apply where the works are qualifying works (as in this case) and only £250 can be recovered from a tenant in respect of such works unless the consultation requirements have either been complied with or dispensed with.

17. Dispensation is dealt with by S.20 ZA of the Act which provides:- “Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.”

18. The consultation requirements for qualifying works under qualifying long term agreements are set out in Schedule 3 of the Service Charges (Consultation Requirements) (England) Regulations 2003 as follows:-

1(1) The landlord shall give notice in writing of his intention to carry out qualifying works –

(a) to each tenant; and (b) where a recognised tenants’ association represents some or all of the tenants, to the association.

(2) The notice shall –

(a) describe, in general terms, the works proposed to be carried out or specify the place and hours at which a description of the proposed works may be inspected; (b) state the landlord’s reasons for considering it necessary to carry out the proposed works; (c) contain a statement of the total amount of the expenditure estimated by the landlord as likely to be incurred by him on and in connection with the proposed works; (d) invite the making, in writing, of observations in relation to the proposed works or the landlord’s estimated expenditure (e) specify- (i) the address to which such observations may be sent; (ii) that they must be delivered within the relevant period; and (iii) the period on which the relevant period ends.

2(1) where a notice under paragraph 1 specifies a place and hours for inspection-

(a) the place and hours so specified must be reasonable; and

5 (b) a description of the proposed works must be available for inspection, free of charge, at that place and during those hours.

(2) If facilities to enable copies to be taken are not made available at the times at which the description may be inspected, the landlord shall provide to any tenant, on request and free of charge, a copy of the description.

3. Where, within the relevant period, observations are made in relation to the proposed works or the landlord’s estimated expenditure by any tenant or the recognised tenants’ association, the landlord shall have regard to those observations.

4. Where the landlord receives observations to which (in accordance with paragraph 3) he is required to have regard, he shall, within 21 days of their receipt, by notice in writing to the person by whom the observations were made state his response to the observations.

Tribunal’s Decision

19. The scheme of the provisions is designed to protect the interests of [NAME] and whether it is reasonable to dispense with any particular requirements in an individual case must be considered in relation to the scheme of the provisions and its purpose.

20. The Tribunal must have a cogent reason for dispensing with the consultation requirements, the purpose of which is that [NAME] who may ultimately pay the bill are fully aware of what works are being proposed, the cost thereof and have the opportunity to nominate contractors.

21. The applicant failed to comply with key [NAME]. The applicant made out the application form as though there was a management company, when there does not appear to be one from the sample lease, at the [NAME]. The applicant then names the Director [APPELLANT] said to be of the management company, as the respondent. Judge Wyatt’s [NAME] here correct the respondents’ identities to “all [NAME]” at the [NAME].

22. Notwithstanding this assistance from the Tribunal, the bundle filed by the applicant failed to comply with [NAME] 2(a) 1,2,3,4 and 2(b). There was no evidence that notification of the application, with the information specified had been completed as set out in the [NAME].

23. The fact that no objections to the application had been received is not alone sufficient reason to dispense with any aspect of the consultation

6 process. The fact that the applicant did not certify that the [NAME] had been complied with regarding notification of all [NAME], coupled with a misidentification of the respondents in the application form itself, concerns the Tribunal.

24. Application from dispensation of any of the statutory consultation process is refused. The maximum sum to be chargeable to each leaseholder of any of the flats at this [NAME], for this work is therefore capped at £250.

25. In making its determination of this application, it does not concern the issue of whether any service charge costs are reasonable or indeed payable by the [NAME]. The Tribunal’s determination is limited to this application for dispensation of consultation requirements under [POSTCODE] of the Act.

[NAME]

20 March 2023

📊 How courts decide similar cases

Among 11 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are urgent and necessary.
  • It is reasonable to dispense with consultation requirements.
  • The works pose a significant safety risk.

❌ Tends to be rejected

  • The landlord did not provide a cogent reason for dispensation.
  • The landlord failed to comply with statutory consultation requirements.
  • The landlord did not act reasonably in seeking dispensation.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal denied the landlord's request for dispensation from consultation requirements under S.20ZA of the Landlord and Tenant Act 1985.

Who was involved?

The landlord applied for dispensation, while leaseholders were represented but did not submit objections.

How did the court decide, and why?

The court decided against dispensation because the landlord failed to provide a cogent reason and did not comply with key directions.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically S.20ZA, was applied.

What was the argument that mattered most?

The argument that mattered most was the lack of a cogent reason for dispensation and failure to comply with directions.

Was the decision for or against the person who brought the case?

The decision was against the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure they provide a strong reason for dispensation and strictly follow all directions.

What evidence or documents mattered?

The Directions issued by the Tribunal and the landlord's compliance with them were crucial.

Can a decision like this be appealed?

Yes, decisions from the First-tier Tribunal can be appealed to the Upper Tribunal.

Is it worth getting a solicitor for a case like this?

It is recommended to seek legal advice from a qualified solicitor for cases involving complex property law.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.