First-tier Tribunal Grants Dispensation for Asbestos Removal Works
📌 In brief
The First-tier Tribunal granted permission to a landlord to bypass certain consultation requirements for removing asbestos in a multi-storey building. The decision was made after considering the safety concerns and the lack of any harm to the leaseholders.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if it is reasonable to do so and no relevant prejudice is suffered by leaseholders.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for asbestos removal works in a multi-storey residential building.
📜 Headnote Official document
The Tribunal granted the application for dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for asbestos removal works in a multi-storey building. The decision was based on the lack of prejudice to leaseholders and the urgency of the works.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2025
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
: LON/00AW/LDC/2024/0249 .
Property
:
[APPELLANT], [ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[APPELLANT]
Respondent: [redacted] application
Type of Application
: To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985.
Tribunal Members
:
Mr [APPELLANT] of Decision
:
27 January 2025
Decision
2 Decisions of the Tribunal (1) The Tribunal grants the application for the dispensation of all or any of the consultation requirements provided for by section 20 of the Landlord and Tenant Act 1985 (Section 20ZA of the same Act). (2) This decision does not affect the Tribunal’s jurisdiction upon any future application to make a determination under section 27A of the Act in respect of liability to pay, for a reason other than non-consultation in respect of the insurance premiums and the reasonableness and/or the cost of the premiums (3) The reasons for the Tribunal’s decision are set out below. The background to the application 1. The property is a purpose built 1950s built seven storey block with brick elevations under a flat roof comprising of 26 flats. There is a communal boiler located in the basement which provides central heating and hot water.
2. The Tribunal did not inspect the property as it considered the documentation and information before it in the set of documents prepared by the Applicant enabled the Tribunal to proceed with this determination.
3. This has been a paper hearing which has been consented to by the parties. The documents that were referred to are prepared by the Applicant, plus the Tribunal’s Directions dated 17 October 2024.
4. The Applicant seeks dispensation under section 20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) from all the consultation requirements imposed on the landlord by section 20 of the 1985 Act, (see the Service Charges (Consultation Requirements) (England) Regulations 2003 (SI2003/1987), Schedule 4). The request for dispensation is in respect of asbestos removal prior to works in the communal boiler room.
5. An email was sent to the freeholder and leaseholders by [COMPANY] explaining the application and the next steps. Two quotes to remove the asbestos and decontaminate the boiler room have been obtained and forwarded to the freeholder and leaseholders. Section 20 consultation was carried out on the proposed boiler replacement work but not on the asbestos removal and decontamination work for the boiler room. The application is said to be urgent because any delay in the asbestos removal and decontamination work in the boiler room will impact the communal boiler replacement or any remedial works, potentially leaving [NAME] without functioning hot water and heating
3 during the winter months, and the building has a range of [NAME], including [NAME] and [NAME].
6. Section 20ZA relates to consultation requirements and provides as follows: “(1) Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
(2) In section 20 and this section— “qualifying works” means works on a building or any other premises, and “qualifying long term agreement” means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a superior landlord, for a term of more than twelve months. …. (4) In section 20 and this section “the consultation requirements” means requirements prescribed by regulations made by the Secretary of State. (5) Regulations under subsection (4) may in particular include provision requiring the landlord— (a) to provide details of proposed works or agreements to tenants or the recognised tenants’ association representing them, (b) to obtain estimates for proposed works or agreements, (c) to invite tenants or the recognised tenants’ association to propose the names of persons from whom the landlord should try to obtain other estimates, (d) to have regard to observations made by tenants or the recognised tenants’ association in relation to proposed works or agreements and estimates, and (e) to give reasons in prescribed circumstances for carrying out works or entering into agreements.
7. The Directions on 17 October 2024 required any of the 26 leaseholders who opposed the application to make their objections known on the reply form produced with the Directions. No objections were received from the leaseholders.
8. By the same Directions of the Tribunal dated 17 October 2024 it was decided that the application be determined without a hearing by way of a paper case. The issues 9. The only issue for the Tribunal to decide is whether or not it is reasonable to dispense with the statutory consultation requirements. This
4 application does not concern the issue of whether or not service charges will be reasonable or payable. Findings 10. Having read the evidence and submissions from the Applicant and having considered all of the documents and grounds for making the application provided by the Applicant, the Tribunal determines the dispensation issues as follows.
11. Section 20 of the Landlord and Tenant Act 1985 (as amended) and the Service Charges (Consultation Requirements) (England) Regulations 2003 require a landlord planning to undertake major works, where a leaseholder will be required to contribute over £250 towards those works, to consult the leaseholders in a specified form.
12. Should a landlord not comply with the correct consultation procedure, it is possible to obtain dispensation from compliance with these requirements by an application such as this one before the Tribunal. Essentially the Tribunal must be satisfied that it is reasonable to do so.
13. In the case of [COMPANY] v Benson [2013] UKSC 14, by a majority decision (3-2), the Supreme Court considered the dispensation provisions and set out guidelines as to how they should be applied.
14. The Supreme Court came to the following conclusions: a. The correct legal test on an application to the Tribunal for dispensation is: “Would the flat owners suffer any relevant prejudice, and if so, what relevant prejudice, as a result of the landlord’s failure to comply with the requirements?” b. The purpose of the consultation procedure is to ensure leaseholders are protected from paying for inappropriate works or paying more than would be appropriate. c. In considering applications for dispensation the Tribunal should focus on whether the leaseholders were prejudiced in either respect by the landlord’s failure to comply. d. The Tribunal has the power to grant dispensation on appropriate terms and can impose conditions. e. The factual burden of identifying some relevant prejudice is on the leaseholders. Once they have shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. f. The onus is on the leaseholders to establish:
5 i. what steps they would have taken had the breach not happened and ii. in what way their rights under (b) above have been prejudiced as a consequence.
16.
Accordingly, the Tribunal had to consider whether there was any prejudice that may have arisen out of the conduct of the applicant and whether it was reasonable for the Tribunal to grant dispensation following the guidance set out above.
17. The whole purpose of Section 20ZA is to permit a landlord to dispense with the consultation requirements in Section 20 of the Act if the Tribunal is satisfied that is necessary for them to be dispensed with.
18. The one issue for the Tribunal is to determine whether or not it is reasonable to dispense with the statutory consultation requirements and if so was there any relevant financial prejudice suffered by the 26 leaseholders as a result of a failure to consult.
19. The Tribunal’s focus should be on any prejudice caused by the proposed works. The overarching question is not whether the Landlord acted reasonably but is whether the Tribunal is satisfied that it is reasonable to dispense with compliance.
20. On the balance of the evidence provided by the applicant it could not find prejudice to any of the leaseholders of the property by the granting of dispensation relating to the removal of asbestos insulation in the communal boiler room as set out in the documentation in the bundle submitted in support of the application.
21. This decision does not concern the reasonableness of the cost of the works, as set out in the two quotations received from specialist contractors and the respondents are not preluded from submitting an application under Section 27A of the Act to contest whether the service charge cost is reasonable or payable if they so wish.
22. On the evidence before it, the Tribunal believes that it is reasonable to allow dispensation in relation to the subject matter of the application. The Applicant is required to ensure that communal hot water and heating are provided to the leaseholders in accordance with the terms of the lease.
23. Rights of appeal made available to parties to this dispute are set out in an Annex to this decision.
24. The Applicant shall be responsible for formally serving a copy of the Tribunal’s decision on the 26 leaseholders named on the schedule attached to the application. Furthermore, the Applicant shall place a copy of the Tribunal’s decision on dispensation together with an explanation of
6 the leaseholders’ appeal rights on its website (if any) within 7 days of receipt and shall maintain it there for at least 3 months, with a sufficiently prominent link to both on its home page. It should also be posted in a prominent position in the communal areas. In this way, leaseholders who have not returned the reply form may view the Tribunal’s eventual decision on dispensation and their appeal rights.
[NAME]. 27th January 2025
ANNEX - RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL]
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Repair Works Due to Health Conc…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Building Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Safety Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Landlord Dispensation for Gas Supply Contract
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation from Consultation Requirements for Certain Wor…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Unconditional Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fixed Energy Contract Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Fixed Energy Contracts
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord's actions are deemed reasonable.
- No prejudice is caused to the leaseholders.
- There is no evidence of prejudice to the leaseholders.
- Considering the lack of prejudice to leaseholders, the landlord's actions are reasonable.
- No relevant prejudice to the tenants is expected.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass consultation requirements for asbestos removal works.
Who was involved?
The landlord of a multi-storey building and the leaseholders of the flats.
How did the court decide, and why?
The court decided to grant dispensation because it was deemed reasonable and no leaseholders would suffer relevant prejudice.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003.
What was the argument that mattered most?
The argument that the works were urgent and necessary for safety, and leaseholders would not suffer any prejudice.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also apply for dispensation if they can show the works are urgent and safe, and no leaseholders will suffer prejudice.
What evidence or documents mattered?
Quotes for asbestos removal and decontamination, and documentation showing the urgency and necessity of the works.
Can a decision like this be appealed?
Yes, decisions from the First-tier Tribunal can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is recommended to seek legal advice from a qualified solicitor for cases involving property management and legal disputes.
