First-tier Tribunal Grants Dispensation for Repair Works Due to Health Concerns
📌 In brief
The First-tier Tribunal granted permission to a property management company to carry out repair works without consulting the leaseholders. This was due to serious health concerns and the rapid spread of damp and mold in the building.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if it is reasonable to do so and no relevant prejudice is identified by leaseholders.
📖 What the law says
The tribunal can grant an exemption from consultation requirements if it finds it reasonable to do so. Consultation requirements refer to obligations set by the Secretary of State through regulations, which may include providing details of proposed works or agreements to tenants, obtaining estimates, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation requirements under the Landlord and Tenant Act 1985.
📜 Headnote Official document
The tribunal granted dispensation from consultation requirements under the Landlord and Tenant Act 1985 for repair works at a property suffering from serious damp issues. The decision was based on the health concerns of the leaseholders and the rapid deterioration of the property's condition.
📚 Full judgment Official document
OUTCOME: Allowed
1
Case reference : MAN/00BL/LDC/2024/0073
Property : 1-36 Victoria court, [ADDRESS], [POSTCODE]
Applicant : [redacted]
Applicant’s : [COUNSEL]
Respondents : [redacted]
: Landlord & Tenant Act 1985 - Section 20ZA Application
Tribunal
: Mr [NAME] Members
Ms [NAME] of Paper : 20 June 2025 Determination
_________________________________________________________
DECISION _________________________________________________________
Ⓒ CROWN COPYRIGHT 2025
FIRST-TIER TRIBUNAL PROPERTY CHAMBER RESIDENTIAL PROPERTY
2 DECISION
1. Pursuant to section 20ZA of the Landlord and Tenant Act 1985 the tribunal makes a determination to dispense with the requirement to consult with the Respondents on the works to 1-36 [ADDRESS], [POSTCODE] as described in Schedule 1.
REASONS The Application 2. The application (‘the Application’) was made on 25 September 2024 by [ADDRESS] Management [COMPANY] (‘the Applicant’). It seeks dispensation under section 20ZA of the Landlord and Tenant Act 1985 (‘the Act’) in relation to the statutory consultation requirements prescribed by section 20.
3. Dispensation is sought for the re-pointing of [NAME] to resolve serious damp issues (‘the Works’).
4. The Works are to be carried out to 1-36 [ADDRESS], [POSTCODE] (‘[NAME]’), comprising 36 self-contained residential apartments arranged over three storeys. The Applicant is the management company for [NAME] and the Respondents are the leaseholders of the 36 residential apartments. A sample lease evidences a current lease term of 125 years commencing on 31 January 1991.
5. The Applicant’s statement of case avers that: The Applicant seeks dispensation from the full consultation requirements under Section 20 of the Landlord and Tenant Act 1985 due to the owners and residents at [ADDRESS] having respiratory/health concerns and the damp/mold/water ingress causing them further problems, so it was important to proceed with the repairs as quickly as possible to resolve these issues. The Applicant was unable to comply fully with the consultation requirements because: • Owners and tenants at [ADDRESS] already suffer from severe health concerns and the damp/mould/water ingress was starting to cause further issues for them as well as impacting their mental health. • The damages being caused to the interior of the flats was becoming progressively worse and mould/damp was spreading quickly. • Obtaining quotes for these works was a lengthy process and considerable time had already been spent doing this. The directors of the management company felt that delaying the works/repairs to consult the section 20 process will cause further health issues for the owners and they wanted to prevent this.
3 The Applicant believes it is reasonable for the Tribunal to grant dispensation on the basis that the leaseholders have not suffered any prejudice, or any prejudice can be appropriately addressed.
6. The Application seeks dispensation for the works detailed in Schedule 1.
7. Directions in the present case were issued on 25 March 2025. The Applicant submitted a bundle of papers including a statement of case and supporting documents. None of the Respondents submitted a statement to the tribunal opposing the Application and the Applicant has confirmed that none of the Respondents has submitted any objections to the Application directly to itself.
8. The Applicant indicated that it would be content with a determination on the papers. The tribunal considered this to be appropriate because none of the Respondents opposed the Application, neither party had requested a hearing and because there was sufficient information before the tribunal to reach a decision. It was unnecessary to conduct an inspection of [NAME] in view of the matters in issue.
The Law 9. Extracts from sections 20 and 20ZA of the Act are reproduced in Schedule 2. Section 20ZA subsection (1) provides that the tribunal may make a determination to dispense with consultation requirements ‘if satisfied that it is reasonable to dispense with the requirements’.
10. The tribunal considers the Supreme Court case of [COMPANY] v [NAME] and Others [2013] UKSC 14 (‘Daejan’) to be the leading case on dispensation. In Daejan Lord [NAME] stated that in deciding pursuant to section 20ZA whether it is reasonable to dispense with consultation requirements, a tribunal should consider whether any relevant prejudice would be suffered by the leaseholders. Lord [NAME] stated that whilst the legal burden of proof rests throughout on the landlord, the factual burden of identifying some relevant prejudice that they would or might have suffered rested on the tenants. Lord [NAME] went on to hold that a tribunal is permitted to grant dispensation on terms, including compensating leaseholders for any prejudice suffered by requiring a landlord to reduce the amount claimed as service charge, and including an order for costs.
Findings of fact and Reasons for decision 11. None of the Respondents have submitted a statement of case opposing the Application. There is no evidence before the tribunal that any of the Respondents consider themselves to be prejudiced in any way by the absence of a section 20 consultation exercise.
12. The Applicant engaged with the Respondents on its proposals to undertake the Works.
13. The tribunal finds that there is no relevant prejudice identified by any Respondent, suffered as a consequence of the Applicant proceeding with the Works without first carrying out the section 20 consultation.
4 14. The Respondents have made no representation as to any condition the tribunal might impose in granting dispensation, and there is no evidence of any cost being incurred by the Respondents that should appropriately be met by the Applicant.
15. In these circumstances, the tribunal considers it reasonable to dispense with consultation requirements unconditionally.
Accordingly, the tribunal makes a determination under section 20ZA of the Act to dispense with the requirement to consult with the Respondents under section 20 in relation to the Works.
16. The tribunal expresses no view as to whether any costs associated with the Works are reasonable in amount, whether the Works are of a reasonable standard or whether the element intended to be recovered by way of service charge is payable, within the meaning of sections 19 and 27A of the Act. The tribunal’s decision does not include or imply any determination of such matters.
5 Schedule 1
‘the Works’
1. Grind out and re-point sections of failed pointing amounting to 194 square metres.
6
Schedule 2
Extracts from legislation
Landlord and Tenant Act 1985 Section 20
(Subsections (1) and (2):)
(1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are [COMPANY] in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either - (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) a tribunal.
(2) In this section 'relevant contribution', in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works under the agreement.
Section 20ZA
(Subsection (1))
(1) Where an application is made to a tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Proceed with Repairs Without Tenant Consulta…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Landlord's Works Without Tenant…
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Carry Out Urgent Repairs Without Consultatio…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Lift Refurbishment
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Necessary Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation From Consultation Requirem…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Asbestos Removal Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Safety Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord acts reasonably.
- No prejudice is identified by the leaseholders.
- The landlord seeks dispensation for necessary repairs.
- The tribunal deems it reasonable to dispense the landlord from consultation.
- No relevant prejudice is suffered by the leaseholders.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal allowed the property management company to carry out repair works without consulting the leaseholders.
Who was involved?
The property management company and various leaseholders of the apartments.
How did the court decide, and why?
The court decided to grant dispensation because of the serious health concerns and rapid deterioration of the property.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically sections 20 and 20ZA.
What was the argument that mattered most?
The argument that the health of the leaseholders was at risk and the works needed to be done quickly to prevent further damage.
Was the decision for or against the person who brought the case?
The decision was for the property management company.
What does this mean for someone in a similar situation?
Someone in a similar situation may also seek dispensation if they can show that consultation would cause significant harm or delay necessary repairs.
What evidence or documents mattered?
Evidence of the health concerns and the rapid spread of damp and mold in the building.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for cases like this.
