First-tier Tribunal Grants Dispensation for Emergency Works
📌 In brief
The First-tier Tribunal granted permission to skip the usual consultation process for a person due to urgent safety concerns at a property in Southwark, London. The decision was made after considering the emergency nature of the work and the fact that a person did not object to the works.
⚖️ Legal holding
An a person for dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 can be granted if the circumstances justify it.
📖 What the law says
The appropriate tribunal can grant dispensation from consultation requirements related to qualifying works or agreements if it finds it reasonable to do so. Qualifying works refer to works done on a building or premises, and qualifying long-term agreements are those lasting over twelve months. The consultation requirements involve providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for emergency works at a property in Southwark, London. The decision was based on the urgency of the situation and the lack of opposition from the leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00BE/LDC/2024/0629 Property : [ADDRESS] and 33 [ADDRESS] [POSTCODE] Applicant : [redacted] : [COMPANY] Respondents : [redacted] Representative :
None
Type of [NAME] :
For dispensation from the consultation requirements under Section 20ZA Landlord & Tenant Act 1985 Tribunal :
Mr [APPELLANT] (Hons) LLM Property Law MA FRICS
Date of Decision : 1 April 2025
DECISION
This has been a remote paper determination, which has been consented to by the parties. A face-to-face hearing was not held because it was not practicable, and no one requested same.
The documents the Tribunal were referred to were in a bundle of some 66 pages.
Decision
(1) The Tribunal determines that unconditional dispensation should be granted from the consultation requirements from Section 20ZA of the Landlord and Tenant Act 1985 (the Act) in respect of the property [ADDRESS] and 33 [ADDRESS], [POSTCODE]. (2) We make no determination as to the reasonableness of the costs of same, these being matters which can be considered, if necessary, under the provisions of s27A and s19 of the Act. The [NAME]
1. This [NAME] received 22 October 2024, is made by [NAME] on behalf of, the freeholder, [COMPANY].
2. The [NAME] seeks dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
3. The [NAME] is concerned solely with the question of what consultation if any should be given of the consultation requirements of Section 20 of the 1985 for works costing in excess of £250 per flat. It is not concerned with the reasonableness or payability of any service charges which may arise. The Determination 4. A written [NAME] was made by [NAME] by the freeholder [COMPANY]. The tribunal considered the written bundle of 66 pages, in support of the [NAME]. Background 5. The property “New Concord” Public House was built in the 1860s on [ADDRESS] which is now known as [ADDRESS]. The property is constructed over ground and two upper floors with a flat parapet roof.
6. The [NAME] notes under “Grounds for Seeking Dispensation”; specifically, “Emergency removal of Concrete decorative fascia, which had partially fallen from the top of the building onto public highway. Scaffolding was erected to RHS of building to remove loose render and cherry picker
utilised to remove further loose render from centre of the building, which came to light when the scaffolding was erected, but not within reach.
7. The [NAME] notes in terms of consultation; “ On the 5th August 2024 the building managers were contacted by Southwark Council and served a Dangerous Structure Notice for works required to the Building. On the weekend of the 3rd August 2024 Southwark Council had attended to the property, following a report of loose render at the top of the Building, which was a danger to the public below. They partially removed some loose render from the parapet and made us aware of further works required to make the Building safe.
8. The [NAME] were informed on the 5th August 2024 of the further works required, and quotes were obtained to remove more of the render to the right-hand side of the Building. Once scaffolding was erected to the RHS, the contractors made the managing agent aware that more render needed to be removed to the centre of the parapet, as the boarding behind was rotten. [NAME] were informed of additional works and no objections were received, however one leaseholder requested an alarm be pleased on the scaffolding for the duration of the works. The render removal was completed on the 10th August 2024. The managing agents report that all the loose render has now been removed and repairs to the parapet have been included in the External Repairs and Decoration of the building, which is due to start on the 28th October 2024.
9. The Directions dated 4 December 2024, provided for the tenants to be given copies of the [NAME] form, a brief statement to explain the reasons for the [NAME] and display a copy of the directions in a prominent place in the common parts of the property. This to be done by the 20 December 2024 and the Tribunal notified as such by the 3 January 2024.
9. The Directions also note that any leaseholder who opposes the [NAME] should by the 17 January 2025 complete the reply form and return it to the Tribunal. The Landlord may by the 31 January 2025 provide a brief reply to any leaseholder who opposes the [NAME].
10. The Landlord confirmed to the Tribunal within their Statement of Case on 7 February 2025 that no objections had been received.
11. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements of Section 20 of the 1985 Act. This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable.
Documents 12. The Tribunal has had recourse to the Bundle of 66 pages which includes the [NAME] form, Directions, statement of case, copy of lease, copy of Dangerous Structure Notice and invoices. The Tribunal’s decision 13. The Tribunal grants dispensation under Section 20 ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation) (England) 2003 for the works set out in the [NAME].
14. We are, aware of the judgment in [COMPANY] v Benson and others [2013] UKSC 14. The [NAME] for dispensation is not challenged.
15. The Supreme Court (Lord [NAME] at para 50) accepted that there must be real prejudice to the tenants. Indeed, the Respondents do not oppose the [NAME]. It is accepted that we have the power to grant dispensation on such terms as we think fit. However, the Landlord is entitled to decide the identity of the contractors who carry out the work, when they are done, by whom and the amount. The safety net for the Respondents is to be found in Sections 19 and 27A of the Landlord and Tenant Act 1985.
16.
Accordingly, we find that unconditional dispensation should be granted.
17. Our decision is in respect of the dispensation from the provisions of s20 of the Act only. It is open to the opposing leaseholder or others to apply under the Landlord and Tenant Act 1985 Section 27A, should there be concerns over the payability and reasonableness of the service charge, these may include concerns over necessity, quality of work and its cost. [NAME]: [NAME] [NAME]
1 April 2025
ANNEX – RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must
be made to the First-Tier at the Regional Office which has been dealing with the case.
2. The [NAME] for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
3. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request to an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (ie give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Electrical Safety Works
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Health and Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Electrical Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Works Exemption
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Lift Replacement Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Upgrading Call System
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Leaseholders on Qualifying Wo…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Qualifying Works
- First-tier Tribunal (Property Chamber) Landlord Granted Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Fire Safety Works Without Consulting Tena…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Asbestos Removal Dispensation Unconditionally
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent and necessary for health and safety reasons.
- There is a real risk to safety.
- Emergency works pose a significant risk to public safety.
- Dispensation is reasonable to avoid prejudice to tenants.
- The landlord shows compliance with the lease's purpose of protecting leaseholders.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from the consultation requirements for emergency works under the Landlord and Tenant Act 1985.
Who was involved?
The freeholder applied for dispensation, and leaseholders were consulted.
How did the court decide, and why?
The court decided to grant dispensation because the situation was urgent and leaseholders did not object.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically Section 20ZA, and the Service Charges (Consultation) (England) 2003.
What was the argument that mattered most?
The argument that the works were necessary for safety and leaseholders did not object was crucial.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation can seek dispensation if the works are urgent and leaseholders do not object.
What evidence or documents mattered?
Evidence of the emergency situation and leaseholder consultations were important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
