First-tier Tribunal Grants Dispensation for Essential Lift Repairs
📌 In brief
The First-tier Tribunal allowed a property management company to bypass consultation requirements for urgent lift repairs. The decision was based on the necessity of the repairs for health and safety reasons.
⚖️ Legal holding
An applicant may obtain dispensation from consultation requirements if the works are necessary for health and safety reasons.
📖 What the law says
This section allows the appropriate tribunal to grant dispensation from consultation requirements related to qualifying works or agreements if it is reasonable to do so. It defines 'qualifying works' as works on a building or premises and outlines the consultation requirements that can be dispensed with.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent lift repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for essential lift repairs in a residential property. The Tribunal found that the works were necessary for health and safety reasons and there was no objection raised by the leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2013
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference :
LON/00BJ/LDC/2023/0328
Property :
[ADDRESS], [POSTCODE]
Applicant: [redacted]
[COMPANY] :
[RESPONDENT] Respondent: [redacted] that comprise the property, the details of which are on the application.
Representative :
None Type of Application :
An application under section 20ZA of the Landlord and Tenant Act 1985 for dispensation from consultation prior to carrying out works. Tribunal Members : Mr [NAME] B [NAME] and venue of Hearing : 3rd April at remote venue Date of Decision : 3rd April 2024
DECISION
2
Decisions of the Tribunal
The Tribunal determines that dispensation should be given from all the consultation requirements in respect of the works to repair and renew the Lift, (defined as the “[NAME]”) at [ADDRESS], [POSTCODE] required under s.20ZA of the Landlord and Tenant Act 1985 (the “Act”) for the reasons set out below. The agreed cost of the [NAME] is £4,560 inclusive of VAT.
The application 1. The Applicant seeks a determination pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) to dispense with the statutory consultation requirements associated with undertaking essential maintenance and/or renewal to the lift at [ADDRESS], [POSTCODE] “the property”.
2. An application was received by the First–tier Tribunal dated 21 December 2023 seeking dispensation from the consultation requirements. Directions were issued on the 2 February 2024 to the Applicant. These Directions required the Applicant to advise all Respondents of the application and provide them with details of the proposed works.
3. The relevant legal provisions are set out in the Appendix to this decision. The hearing 4. This matter was determined by written submissions as no request was made for either a video or face to face hearing. The Applicant submits a bundle of relevant materials to the Tribunal.
5. The Tribunal is advised by the Applicants that none of the leaseholders responded to advice that they intended to make an application seeking dispensation from the statutory consultation procedure in respect of the [NAME]. The background 6. The property which is the subject of this application is a four-storey building with commercial premises at ground floor with 12 self- contained flats above.
3 7. The lift serves all floors. The operation of the lift failed in the fourth quarter of 2023. The residents of the flats subsequently relied upon the communal stairway to access their flats whilst the managing agent [COMPANY] liaised with the lift maintenance company, [COMPANY], Kent over the repair and renewal of the apparatus.
8. An initial repair was undertaken by [COMPANY] to the lift drive contactors in an attempt to remedy the lift fault. This repair failed and a further quotation was submitted by the lift contractors to repair or replace the drive unit at a cost of £4,560 inclusive of vat. The advice of the lift contractors was that these works were “the next cheapest option” to ensure efficient operation of the lift and improved longevity of the operating system.
9. A single quote was obtained for the [NAME] by the Applicants. The total cost of the works was £4,560 inclusive of vat. The Tribunal understand the [NAME] are now completed.
10. No Notice of Intention to carry out the proposed [NAME] was sent to leaseholders.
11. It is not the intention of the Applicants to carry out any further consultation about this matter.
12. The Applicant contends that the [NAME] were needed urgently to ensure the health and safety of residents, particularly of those less mobile and vulnerable residents who occupy flats on the upper floors of the building.
10. Prior to my determination the Tribunal had available a bundle of papers which included the application, the directions and a copy of written representations prepared by the Applicant that provided information on the background to the [NAME].
12. A copy of a specimen lease for each flat is supplied. This specimen lease did not include Schedule 8 which details the tenant’s maintenance obligations. There was no copy of the Head Lease included in the Applicants bundle. It is suspected the Head Lease includes relevant information about leaseholder liability for Landlords Common Parts including any obligations to pay maintenance charges for the lift.
13. The only issue for me to consider is whether it is reasonable to dispense with the statutory consultation requirements in respect of the Works. This application does not concern the issue of whether any service charge costs are reasonable or payable.
4 The determination 14. The Tribunal has considered the papers lodged. There is no objection raised by the Respondents, either together or singularly. We are told the leaseholders urged the management company to remedy the lift operation urgently when the lift failure was initially reported.
15. There is a demonstrated need to carry out the [NAME] urgently to prevent harm and inconvenience to residents at the property. The Tribunal cannot identify any prejudice caused to the Respondents by the grant of dispensation from the statutory consultation procedure.
16. It is for these reasons the Tribunal is satisfied it is appropriate to dispense with the consultation requirements for the [NAME]. It is noted no competitive quotes were submitted with the Application.
17. My decision does not affect the right of the Respondents to challenge the costs, payability or the standard of work should they so wish.
18. In accordance with paragraph 9 of the Directions, it is the Applicant’s responsibility to serve a copy of the Tribunal’s decision on all Respondent leaseholders listed on the Application.
Tribunal Judge: [NAME]:
3 April 2024
5
Appendix of relevant legislation
Section 20 of the Act (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) a leasehold valuation tribunal. (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long-term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount.
6 (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in accordance with, the regulations is limited to the amount so prescribed or determined.
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Essential Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Prevention Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Drainage Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Building Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Lift Repairs Without Leaseholder C…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Lift Repairs
- First-tier Tribunal (Property Chamber) Freehold Owner Granted Permission to Skip Consultation for Urgent Safety Wo…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Ceiling Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Safety Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Works are considered urgent and necessary for safety reasons.
- Works are deemed essential and urgent.
- Works are necessary for health and safety purposes.
- There is no demonstrated prejudice to the tenants.
- Dispensation is reasonable under the circumstances.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for essential lift repairs.
Who was involved?
The property management company and various leaseholders of the flats.
How did the court decide, and why?
The court decided to grant dispensation because the lift repairs were necessary for health and safety reasons.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA.
What was the argument that mattered most?
The argument that the lift repairs were essential for health and safety reasons.
Was the decision for or against the person who brought the case?
The decision was for the property management company.
What does this mean for someone in a similar situation?
Someone in a similar situation may also seek dispensation from consultation requirements if the works are necessary for health and safety reasons.
What evidence or documents mattered?
Evidence of the urgency and necessity of the lift repairs.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to get a solicitor for a case like this.
