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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Essential Waterproofing Works

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass certain legal requirements for consulting with flat owners before carrying out necessary waterproofing work. The decision was based on the lack of any evidence that the consultation would have caused harm or delay to the residents.

⚖️ Legal holding

A landlord may obtain dispensation under section 20ZA of the Landlord and Tenant Act 1985 if it is reasonable to do so, without causing prejudice to lessees.

Topics

tenancystatutory consultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZAService Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant a request to skip certain consultation requirements if it finds it reasonable to do so and that skipping these requirements will not harm the lessees. The consultation requirements refer to providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenants' feedback, and giving reasons for the works or agreements in specified situations.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation from statutory consultation requirements for waterproofing works at the address.

📜 Headnote Official document

The First-tier Tribunal granted the landlord's application for dispensation from statutory consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 to carry out essential waterproofing works at Crown Wharf without causing prejudice to lessees.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BG/LDC/2023/0139 Property : [ADDRESS] [POSTCODE] Applicant : [redacted] Respondents : [redacted] Type of [NAME] : Dispensation from statutory consultation requirements Tribunal : Judge Nicol Date of decision : 2nd October 2023

DECISION

The Tribunal grants the Applicant dispensation under section 20ZA of the Landlord and Tenant Act 1985 from the statutory consultation requirements in relation to works to waterproof the terraces and upstands at the subject property. Reasons 1. This [NAME] for dispensation from statutory consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 has been determined on the papers. A face to face hearing was not held because the Tribunal directed that the case was suitable for the paper track and the parties did not object.

2. The Applicant manages the subject property, being 125 flats across 6 purpose-built blocks. The Respondents are the lessees of the flats.

3. The Applicant has been replacing external wall systems funded by the [NAME] and the [NAME]. However, while in the process of carrying out the works, the contractor, [NAME], reported serious issues with the waterproofing

2 to the terraces and upstands. Remedial works for these issues would not be covered by the aforementioned Funds. The Applicant would like to take advantage of having a contractor and the scaffolding in place and get the works done at the same time.

4. The cost of the works has been estimated at a total of £126,611.40 which would make the works subject to consultation requirements under section 20 of the Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 because the costs would exceed the threshold of £250 per flat. The Applicant has corresponded with the Respondents to inform them of what is happening and has applied to the Tribunal for dispensation from the consultation requirements under section 20ZA of the Act.

5. Under section 20ZA(1), the Tribunal may dispense with the statutory consultation requirements if satisfied that it is reasonable to do so. The Supreme Court provided further guidance in [COMPANY] v Benson [2013] UKSC 14; [2013] 1 WLR 854: (a) Sections 19 to 20ZA of the Act are directed to ensuring that lessees of flats are not required to pay for unnecessary services or services which are provided to a defective standard or to pay more than they should for services which are necessary and provided to an acceptable standard. [42] (b) On that basis, the Tribunal should focus on the extent to which lessees were prejudiced by any failure of the landlord to comply with the consultation requirements. [44] (c) Where the extent, quality and cost of the works were unaffected by the landlord’s failure to comply with the consultation requirements, an unconditional dispensation should normally be granted. [45] (d) Dispensation should not be refused just because a landlord has breached the consultation requirements. Adherence to the requirements is a means to an end, not an end in itself, and the dispensing jurisdiction is not a punitive or exemplary exercise. The requirements leave untouched the fact that it is the landlord who decides what works need to be done, when they are to be done, who they are to be done by and what amount is to be paid for them. [46] (e) The financial consequences to a landlord of not granting dispensation and the nature of the landlord are not relevant. [51] (f) Sections 20 and 20ZA were not included for the purpose of transparency or accountability. [52] (g) Whether or not to grant dispensation is not a binary choice as dispensation may be granted on terms. [54, 58, 59] (h) The only prejudice of which a lessee may legitimately complain is that which they would not have suffered if the requirements had been fully complied with but which they would suffer if unconditional dispensation were granted. [65]

3 (i) Although the legal burden of establishing that dispensation should be granted is on the landlord, there is a factual burden on the lessees to show that prejudice has been incurred. [67] (j) Given that the landlord has failed to comply with statutory requirements, the Tribunal should be sympathetic to the lessees. If the lessees raise a credible claim of prejudice, the Tribunal should look to the landlord to rebut it. Any reasonable costs incurred by the lessees in investigating this should be paid by the landlord as a condition of dispensation. [68] (k) The lessees’ complaint will normally be that they have not had the opportunity to make representations about the works proposed by the landlord, in which case the lessees should identify what they would have said if they had had the opportunity. [69]

6. The Tribunal is satisfied that there are good grounds for dispensing with consultation which would otherwise cause delay and likely increase the cost of the works significantly. None of the lessees have objected to the [NAME] for dispensation, either to the Applicant or to the Tribunal, let alone established any basis for thinking that they would be prejudiced by the lack of consultation.

7. The Tribunal’s role in this [NAME] is limited to determining only if the statutory consultation requirements may be dispensed with. As stated in the Tribunal’s directions, “This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable.” 8. Given the lack of any objection or any evidence of prejudice, the Tribunal has determined that it is reasonable to dispense with the statutory consultation requirements. Name: Judge Nicol Date: 2nd October 2023

Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME].

4 If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The tribunal found good reasons to waive consultation, as it would cause delays and likely increase costs.
  • No leaseholders objected to the application for dispensation, nor did they show any prejudice from the lack of consultation.
  • The tribunal determined that it was reasonable to dispense with the consultation requirements due to the lack of objection or evidence of prejudice.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal granted dispensation from statutory consultation requirements for essential waterproofing works.

Who was involved?

A landlord and lessees of flats at the address in London.

How did the court decide, and why?

The court decided that it was reasonable to grant dispensation as there was no evidence of prejudice or objection from the residents.

Which laws or rules were applied?

Landlord and Tenant Act 1985 s.20ZA and Service Charges (Consultation Requirements) (England) Regulations 2003.

What was the argument that mattered most?

The lack of evidence showing any harm or prejudice to lessees if consultation requirements were bypassed.

Was the decision for or against the person who brought the case?

For the landlord, as they received dispensation from statutory consultation requirements.

What does this mean for someone in a similar situation?

A landlord may seek dispensation if there is no evidence of prejudice to lessees and it would be reasonable to do so.

What evidence or documents mattered?

Correspondence between the landlord and lessees, cost estimates, and contractor reports.

Can a decision like this be appealed?

Yes, an a person for permission to appeal can be made within 28 days of receiving the written reasons.

Is it worth getting a solicitor for a case like this?

It is advisable to seek legal advice from a qualified solicitor for such cases.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.