First-tier Tribunal Grants Dispensation for Lift Repairs Without Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to skip the usual consultation process for lift repairs because the tenants were properly informed and there was no harm to them.
⚖️ Legal holding
A landlord may be granted dispensation to bypass consultation requirements if the tenants are adequately informed and there is no prejudice.
📖 What the law says
This section allows a tribunal to grant dispensation to a landlord to bypass consultation requirements related to qualifying works or agreements if the tribunal is satisfied that it is reasonable to do so. The consultation requirements refer to rules set by the Secretary of State regarding providing information to tenants and considering their feedback.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation for the landlord to bypass consultation requirements for lift repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation for a landlord to bypass consultation requirements for lift repairs at a multi-story building in London. The decision was based on the landlord's adequate communication with tenants and the lack of prejudice to the tenants.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AW/LDC/2024/0042 Property
Applicant : [redacted] 43-45 [ADDRESS], [POSTCODE]
[COMPANY] : [COMPANY], Managing Agent Respondents : [redacted]
Representative : N/A Type of [NAME] : For dispensation under section 20ZA of the Landlord & Tenant Act 1985
Tribunal member :
Tribunal Judge I Mohabir
Date of decision :
30 April 2024
DECISION
Introduction 1. The Applicant seeks an order pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the Act”) for retrospective dispensation with the consultation requirements in respect of lift repairs at the property known as 43-45 [ADDRESS], [POSTCODE] (“the property”).
2 2. The Applicant is the freeholder of the property and the Respondents are the long leaseholders.
3. The property is described as being a building comprised of a commercial unit on the ground floor with a total of 9 residential flats in the 5 storeys above. There is one internal stairwell and one external metal stairwell linking the first and ground floors. The building only has one electric passenger and goods lift that serves all floors.
4. It is the Applicant’s case that the lift went out of service at the end of 2022 because the door closer mechanism became faulty. The Applicant’s managing agent obtained two estimates for the lift repairs and appointed the contractor, direct [COMPANY], to carry out the work at an estimated cost of £3,822 including VAT. It appears the works had been completed in February 2024.
5. Apparently, on or about 20 January 2023, the Applicant’s managing agent informed the leaseholders of the need to carry out the urgent lift repairs, the requirement to consult imposed by section 20 of the Act, the estimated cost of the work and the Applicant’s intention to make this [NAME] to the Tribunal to seek retrospective dispensation. By an [NAME] dated 17 January 2024, the Applicant did so.
6. On 11 March 2024, the Tribunal issued Directions. The Respondents were directed to respond to the [NAME] stating whether they objected to it in any way.
7. None of the Respondents have objected to the [NAME].
Relevant Law
8. This is set out in the Appendix annexed hereto.
Decision
9. As directed, the Tribunal’s determination “on the papers” took place on 30 April 2024 and was based solely on the documentary evidence filed by the Applicant. As stated earlier, no objections had been received from any of the Respondents nor had they filed any evidence.
10. The relevant test to the applied in an [NAME] such as this has been set out in the Supreme Court decision in [COMPANY] v [NAME] & Ors [2013] UKSC 14 where it was held that the purpose of the consultation requirements imposed by section 20 of the Act was to ensure that tenants were protected from paying for inappropriate works or paying more than was appropriate. In other words, a tenant should suffer no prejudice in this way.
11. The issue before the Tribunal was whether dispensation should be granted in relation to the requirement to carry out statutory consultation
3 with the leaseholders regarding the fire compartmentation works. As stated in the directions order, the Tribunal is not concerned about the actual cost that has been incurred.
12. The Tribunal granted the [NAME] for the following main reasons:
(a) at all material times, the Tribunal was satisfied that the Respondents have been kept informed of the need, scope and estimated cost of the proposed works.
(b) the Tribunal was satisfied that the Respondents have been served with the [NAME] and the evidence in support and there has been no objection from any of them. The Tribunal attached significant weight to this.
(c) given that this is a large building over 5 floors containing principally several residential flats served by one lift, the Tribunal was satisfied that any delay incurred by the Applicant having to carry out statutory consultation would inevitably have resulted in further significant loss of amenity to the Respondents.
(d) importantly, the real prejudice to the Respondents would be in the cost of the works and they have the statutory protection of section 19 of the Act, which preserves their right to challenge the actual costs incurred by [NAME] a separate service charge [NAME] under section 27A of the Act.
13. The Tribunal, therefore, concluded that the Respondents were not being prejudiced by the Applicant’s failure to consult and the [NAME] was granted as sought.
14. It should be noted that in granting this part of the [NAME], the Tribunal makes no finding that the scope and cost of the repairs are reasonable.
Name: Tribunal Judge I Mohabir Date: 30 April 2024
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have.
4 If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
5 Appendix of relevant legislation Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount, which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in
6 accordance with, the regulations is limited to the amount so prescribed or determined.
Section 20ZA
(1) Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Management Company Allowed to Bypass Consultation Requirements for Urgent R…
- First-tier Tribunal (Property Chamber) Management Company Granted Permission for Urgent Electrical Works Without C…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Repairs Due to Health Risks
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Unconsulted Roof Works
- First-tier Tribunal (Property Chamber) Freeholder Granted Dispensation for Emergency Roof Repairs Without Prior Co…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Landlord Permission for Urgent Lift Repairs Without Consult…
- First-tier Tribunal (Property Chamber) Tribunal Grants Landlord Exemption for Urgent Damp Remedial Works
- First-tier Tribunal (Property Chamber) Right to Manage Company Allowed to Install Safety Measures Without Prior Co…
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Bypass Consultation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Exemption for Urgent Fire Detection Works Consultation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent.
- There is no prejudice to the tenants.
- Tenants are adequately informed about the works.
- The works are necessary for health and safety.
- The landlord demonstrates that consultation requirements cannot be met due to urgency.
❌ Tends to be rejected
- No specific losing factors were identified in the provided cases.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass the consultation requirements for lift repairs.
Who was involved?
The landlord of a multi-story building and the leaseholders of the building were involved.
How did the court decide, and why?
The court decided to grant dispensation because the landlord had communicated effectively with the tenants and there was no prejudice to the tenants.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.
What was the argument that mattered most?
The argument that mattered most was that the tenants were adequately informed about the repairs and there was no prejudice to them.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to bypass consultation requirements if they can show that tenants were adequately informed and there is no prejudice.
What evidence or documents mattered?
Evidence showing that the tenants were informed and there was no prejudice to them mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
