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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Dispensation for Urgent Repairs Due to Health Risks

Case No.

📌 In brief

The Tribunal allowed a a company to bypass the usual consultation process with leaseholders for urgent plumbing repairs that posed a health risk to residents. The repairs were deemed necessary to address a blockage in the soil stack that made the flats unsafe.

⚖️ Legal holding

A tenant is entitled to dispensation under section 20ZA of the Landlord and Tenant Act 1985 if the consultation requirements cannot be met due to urgency and potential harm.

Topics

tenancy disputesurgent repairs

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant dispensation from consultation requirements if it finds it reasonable to do so. Consultation requirements can include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for certain actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation for the applicant's failure to consult leaseholders about urgent plumbing repairs.

📜 Headnote Official document

The Tribunal granted dispensation to the applicant for failing to consult leaseholders about urgent plumbing repairs that rendered two flats unsafe due to a health and safety risk. The decision was based on the lack of objections from leaseholders and the potential for further harm if consultation had occurred.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AG/LDC/2023/0306 Property

Applicant : [redacted] 106-110 [ADDRESS] [POSTCODE]

Camden place [COMPANY] :

Ringley Law

Respondents : [redacted] : N/A Type of application : For dispensation under section 20ZA of the Landlord & Tenant Act 1985

Tribunal member :

Tribunal Judge I Mohabir

Date of decision :

16 January 2025

DECISION

Introduction

2 1. The Applicant seeks an order pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the Act”) for retrospective dispensation with the consultation requirements in respect of lift repairs at the property known as 106-110 [ADDRESS], [POSTCODE] (“the property”).

2. The Applicant is the [COMPANY] for the fifth and sixth floors of the property and the Respondents are the long leaseholders.

3. The property is described as being a mixed use commercial and residential building, consisting of 15 flats over 2 floors.

4. It is the Applicant’s case that on or about September or October 2023, plumbing repairs to the pipework to stop a blockage between the kitchens of Flats 2A and 3 was required because there was a blockage in the soil stack. Apparently, this rendered the two flats unsafe because of a health and safety risk posed by the blockage. Indeed, the residents of the flats moved out for a period of approximately 3 weeks due to the odour and the “uncertainty” created by the blockage.

7. Given the risk posed to the occupiers of the flats concerned, the Director of the Applicant company decided to have the remedial work carried out urgently. This was completed on 20 October 2023 and the cost of the remedial work was £5,844 including VAT and did require section 20 consultation to be carried out and in respect of which dispensation is sought.

8. On 23 January 2024, the Tribunal issued Directions. The Respondents were directed to respond to the application stating whether they objected to it in any way.

9. None of the Respondents have objected to the application.

Relevant Law

10. This is set out in the Appendix annexed hereto.

Decision 11. As directed, the Tribunal’s determination “on the papers” took place on 16 January 2025 and was based solely on the documentary evidence filed by the Applicant. As stated earlier, no objections had been received from any of the Respondents nor had they filed any evidence.

12. The relevant test to the applied in an application such as this has been set out in the Supreme Court decision in [COMPANY] v [NAME] & Ors [2013] UKSC 14 where it was held that the purpose of the consultation requirements imposed by section 20 of the Act was to ensure that tenants were protected from paying for inappropriate works or paying more than was appropriate. In other words, a tenant should suffer no prejudice in this way.

3 13. The issue before the Tribunal was whether dispensation should be granted in relation to the requirement to carry out statutory consultation with the leaseholders regarding the overall roof works works. As stated in the directions order, the Tribunal is not concerned about the actual cost that has been incurred.

14. The Tribunal granted the application for the following main reasons:

(a) the Tribunal was satisfied that the Respondents ben served with a copy of the application informing them of the urgent need, scope and cost of the remedial work.

(b) the Tribunal was satisfied that the Respondents have been served with the application and the evidence in support and there has been no objection from any of them. The Tribunal attached significant weight to this.

(c) The Tribunal was satisfied that any delay incurred by the Applicant having to carry out statutory consultation would inevitably have resulted in further significant loss of amenity to the resident of the affected flats and a health and safety risk to them.

(d) importantly, the real prejudice to the Respondents would be in the cost of the works and they have the statutory protection of section 19 of the Act, which preserves their right to challenge the actual costs incurred by making a separate service charge application under section 27A of the Act.

15. The Tribunal, therefore, concluded that the Respondents were not being prejudiced by the Applicant’s failure to consult and the application was granted as sought.

16. It should be noted that in granting this part of the application, the Tribunal makes no finding that the scope and cost of the repairs are reasonable.

Name: Tribunal Judge I Mohabir Date: 16 January 2025

Rights of appeal

4 By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).

5 Appendix of relevant legislation Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount, which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or [NAME], whose relevant contribution would otherwise exceed the amount prescribed by, or determined in

6 accordance with, the regulations is limited to the amount so prescribed or determined.

Section 20ZA

(1) Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The tribunal was satisfied that the leaseholders were informed about the urgent need, scope, and cost of the repair work.
  • The leaseholders did not object to the application, which the tribunal considered significant.
  • Delaying the repairs for statutory consultation would have caused further loss of amenity and health and safety risks to residents.
  • The leaseholders retain their right to challenge the actual costs of the works through a separate application.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation to the applicant for failing to consult leaseholders about urgent plumbing repairs.

Who was involved?

The residents management company for the fifth and sixth floors of a mixed-use building and the long leaseholders of the building.

How did the court decide, and why?

The court decided to grant dispensation because the leaseholders did not object and the urgency of the repairs was acknowledged.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.

What was the argument that mattered most?

The argument that mattered most was that the leaseholders did not object to the application and that the repairs were urgent and necessary to prevent further health and safety risks.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also obtain dispensation if they can demonstrate the urgency and necessity of the repairs and the lack of objections from leaseholders.

What evidence or documents mattered?

Evidence of the urgency of the repairs and the lack of objections from leaseholders mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to seek advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.