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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Landlord Permission for Urgent Lift Repairs Without Consultation

Case No.

📌 In brief

The Tribunal allowed a landlord to bypass the usual consultation process for urgent lift repairs, provided the tenants were properly informed and no harm was done to them.

⚖️ Legal holding

A landlord is entitled to bypass consultation requirements for urgent repairs if tenants are adequately informed and no prejudice is caused.

Topics

tenancy disputesurgent repairs

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant an application to bypass consultation requirements for certain works or long-term agreements if the tribunal finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation for the landlord to bypass consultation requirements for urgent lift repairs.

📜 Headnote Official document

The Tribunal granted an application for dispensation with the consultation requirements for urgent lift repairs, ensuring tenants were adequately informed and no prejudice was caused.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

LON/00AU/LDC/2025/0748

Property

:

Brewhouse Yard, 1 – 35 [ADDRESS], [POSTCODE]

Applicant: [redacted]

[COMPANY]

:

[NAME], Managing Agent

Respondent: [redacted]

[NAME] as set out in schedule attached to [NAME]

:

N/A

Type of [NAME]

:

To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal

:

Tribunal Judge Mohabir

Date of Decision

:

13 August 2025

DECISION

2

1. The Applicant seeks an order pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the Act”) for retrospective dispensation with the consultation requirements in respect of works relating to the replacement of the hoist ropes for the only lift at the property known as Brewhouse Yard, 1 – 35 [ADDRESS], [POSTCODE] (“the property”).

2. The property is described as being a purpose-built block of 35 flats with one lift.

3. The Applicant is the landlord of the property and the managing agent appointed by it is [NAME]. The Respondents are the long [NAME] of the residential flats in the building.

4. It is the Applicant’s case that there is one lift in the block which required the hoist ropes to be replaced. The lift was out of service as a result of this. The hoist ropes were replaced on 4 April 2025. The estimated cost of the works is £4656.40 plus VAT

5. The Applicant has notified all [NAME] of the cost of the repair and provided them with the quotation from the [NAME]. It also advised them of the [NAME] for dispensation due to the urgent need to get the lift back in service.

6. By an [NAME] dated 23 April 2025, the [NAME] applied seeking prospective dispensation for the remedial lift works. On 13 June 2025, the Tribunal issued Directions requiring the Applicant to serve the Respondents with a copy of the [NAME] by 23 June 2025, which apparently was done. The Respondents were directed to respond to the [NAME] stating whether they objected to it in any way.

7. None of the Respondents have objected to the [NAME].

Relevant Law

8. This is set out in the Appendix annexed hereto.

Decision 9. As directed, the Tribunal’s determination “on the papers” took place on 13 August 2025 and was based solely on the documentary evidence filed by the Applicant. As stated earlier, no objections had been received from any of the Respondents, nor had they filed any evidence.

10. The relevant test to the applied in an [NAME] such as this has been set out in the Supreme Court decision in [COMPANY] v [NAME] & Ors [2013] UKSC 14 where it was held that the purpose of the consultation requirements imposed by section 20 of the Act was to ensure that tenants were protected from paying for inappropriate

3 works or paying more than was appropriate. In other words, a tenant should suffer no prejudice in this way.

11. The issue before the Tribunal was whether dispensation should be granted in relation to the requirement to carry out statutory consultation with the [NAME] regarding the overall remedial fire detection works. The Tribunal is not concerned about the actual cost that has been incurred.

12. The Tribunal granted the [NAME] for the following main reasons:

(a) The Tribunal was satisfied that the Respondents had been served with the [NAME] and the evidence in support and there has been no objection from any of them. The Tribunal attached significant weight to this.

(b) The Tribunal was satisfied that the remedial works to replace the hoist ropes for the lift was required on an urgent basis because there is only one lift serving the premises. The loss of amenity for the Respondents was, therefore, significant.

(c) The Tribunal was satisfied that, at all material times, the Respondents had been kept informed of the need to carry out the remedial work and the estimated cost of doing so before and after the [NAME] was made.

(d) Importantly, the real prejudice to the Respondents would be in the cost of the work and they have the statutory protection of section 19 of the Act, which preserves their right to challenge the actual costs incurred by [NAME] a separate service charge [NAME] under section 27A of the Act.

13. The Tribunal, therefore, concluded that the Respondents were not being prejudiced by the Applicant’s failure to consult, and the [NAME] was granted as sought.

14. It should be noted that in granting this part of the [NAME], the Tribunal makes no finding that the scope and cost of the repairs are reasonable.

Name: Tribunal Judge Mohabir Date: 13 August 2025

4 Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

5 Appendix of relevant legislation Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount, which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in

6 accordance with, the regulations is limited to the amount so prescribed or determined.

Section 20ZA

(1) Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The tribunal was satisfied that the tenants had been served with the application and did not object.
  • The urgent replacement of hoist ropes for the only lift was necessary due to significant loss of amenity.
  • The tenants were kept informed about the repair work and estimated costs both before and after the application.
  • The tenants' right to challenge the actual costs incurred is protected by separate legal provisions.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted the landlord's application for dispensation with the consultation requirements for urgent lift repairs.

Who was involved?

The landlord of a residential property and the long leaseholders of the flats in the building.

How did the court decide, and why?

The court decided in favour of the landlord, reasoning that the tenants were adequately informed and no prejudice was caused.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.

What was the argument that mattered most?

The argument that mattered most was that the tenants were adequately informed and no prejudice was caused by the lack of consultation.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation might also be able to bypass consultation requirements if they can show that tenants were adequately informed and no prejudice was caused.

What evidence or documents mattered?

Evidence included the notification to leaseholders about the cost of the repair and the urgency of the situation.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to seek advice from a qualified solicitor for cases involving property disputes.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.