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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Major Works

Case No.

📌 In brief

The First-tier Tribunal granted permission to a landlord to bypass certain consultation requirements for major works. The decision was based on the urgent need for repairs and the lack of objections from the tenants.

⚖️ Legal holding

A landlord may be granted dispensation from consultation requirements if it is reasonable to do so.

Topics

tenancyconsultation requirementsmajor works

Provisions

Section 20ZA of the Landlord and Tenant Act 1985

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant an exemption from consultation requirements for major works if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State regarding providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimates, considering tenant observations, and giving reasons for certain actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985. The Tribunal found it reasonable to dispense with the requirements due to the urgent nature of the works and the lack of objection from the lessees.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/21UD/LDC/2020/0111

Property

:

21-36 [ADDRESS] [POSTCODE]

Applicant: [redacted]

:

[APPELLANT]

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member

:

[NAME] of Decision

:

23 February 2021

The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works referred to in the specification by IKO issued on 26/11/20 entitled Queens Apartments – Office Roof Area.

Dispensation is granted on the condition that more than one tender is sought and that the most competitive tender accepted. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

The Applicant is to send a copy of this determination to the [NAME]. DECISION

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.

2. The Applicant explained that “THE ROOF IS NOW BEYOND REPAIR AND THIS IS RESULTING IN CONTINUOUS WATER INGRESS THROUGHOUT THE PROPERTY. TEMPORARY REPAIRS ARE NO LONGER SUBSTAINTAL TO MAKE THE PREMISES WATER TIGHT. THERE IS A NUMBER OF TENANTS WHO ARE DISTRESSED AND NO LONGER WISH TO CONTINUE THEIR TENANCIES AT THE PROPERTY DUE TO THIS.”

3. The application contained a report from [COMPANY] dated 16 December 2020 from which it appears that the works for which dispensation is required is the replacement of the flat roofs above the commercial areas.

4. Also attached was a specification by IKO issued on 26/11/20 entitled Queens Apartments – Office Roof Area. Both reports refer to the previous lack of maintenance and the previous repair attempts.

5. The Tribunal made Directions on 6 January 2021 indicating that the Tribunal considered that the application was suitable to be determined on the papers without a hearing in accordance with rule 31 of the Tribunal Procedure Rules 2013 unless a party objected.

6. The Tribunal required the Applicant to send to the Respondents its Directions together with a copy of the Application and a form to indicate whether they agreed with or objected to the application and if they objected to send their reasons to the Applicant.

7. It was indicated that if the application was agreed to or no response was received the [NAME] would be removed as Respondents.

8. [NAME] responded indicating that they agreed with the application and have been removed as Respondents in accordance with paragraph 7 above. One of the [NAME] who agreed with the application indicated that it was conditional upon the tender process involved more than one independent and professionally qualified contractor.

9. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.

10. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This

3 decision does not concern the issue of whether any service charge costs will be reasonable or payable.

The Law

11. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements:

Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

12. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.

ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.

iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.

iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.

v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).

vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.

vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable

4 standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.

viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.

ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

13. The Applicant has supplied a bundle of evidence in support of the application. It contains the reports referred to in paragraphs 3 and 4 above, a typical lease and letters dated 12 January 2021 to each [NAME] as referred to in paragraph 6 above. In an email dated 16 February 2021 in answer to an enquiry from a [NAME] it was stated that tenders would be sought from more than one contractor and the most competitive quotation accepted.

Determination

14. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements.

15. No objections have been received and therefore no evidence of prejudice has been submitted.

16. The Tribunal accepts that these works should not be unduly delayed by the need to carry out consultation and in the absence of any objection I am prepared to grant the requested dispensation subject to the condition that the assurance given regarding seeking more than one tender is adhered to.

17. In view of the above the Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works referred to in the specification by IKO issued on 26/11/20 entitled Queens Apartments – Office Roof Area.

18. Dispensation is granted on the condition that more than one tender is sought and that the most competitive tender accepted.

5 19. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

20. The Applicant is to send a copy of this determination to the [NAME].

D [NAME] [NAME] 23 February 2021

RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The roof was beyond repair, causing continuous water ingress and tenant distress.
  • The works should not be delayed by the consultation process.
  • No objections or evidence of prejudice were submitted by the tenants.
  • The landlord committed to seeking more than one tender and accepting the most competitive one.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the landlord to bypass certain consultation requirements for major works.

Who was involved?

The landlord and the tenants were involved.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and there were no objections from the tenants.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The argument that the works were urgent and necessary, and there were no objections from the tenants, was crucial.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass consultation requirements if the works are urgent and there are no objections from the tenants.

What evidence or documents mattered?

Reports from a surveyor and a specification document for the works were important.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.