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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation from Consultation Requirements for Major Works

Case No.

📌 In brief

The First-tier Tribunal allowed a property management company to bypass certain consultation requirements for major works under Section 20ZA of the a person, determining it was reasonable to do so.

⚖️ Legal holding

The tribunal may grant dispensation from consultation requirements under the Leasehold Valuation Tribunal's powers if it is reasonable to do so.

Topics

tenancyconsultation requirementsmajor works

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant an exemption from consultation requirements for major works if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State regarding providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenant suggestions, considering tenant observations, and giving reasons for certain actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation from consultation requirements for major works, finding no evidence of prejudice to leaseholders.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985, finding it reasonable to do so.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/18UB/LDC/2021/0058

Property

:

Various blocks at [ADDRESS], Exmouth, Devon

Applicant: [redacted]

[COMPANY]

[RESPONDENT]

:

[NAME]

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works section 20ZA of the [NAME]

Tribunal Member(s)

:

[NAME] of Decision

:

15 September 2021

DECISION

The Tribunal therefore grants dispensation from the consultation requirements of S.20 [NAME] in respect of entering into a Qualifying Long Term Agreement for the provision of internal and external redecorations of the various blocks which make up the estate over the next 5 years with work commencing in April 2022.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

The Applicant is to send a copy of this determination to the freeholder and all of the [NAME] liable to contribute to service charges.

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the [NAME] from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.

2. The Applicant explains that they wish to enter into a Qualifying Long Term Agreement for the provision of internal and external redecorations of the various blocks which make up the estate over the next 5 years with work commencing in April 2022. The application refers to various informal consultations which have taken place and the likely savings to be achieved. It is understood that the majority of leaseholders are supportive of the approach proposed.

3. The application refers to their being some urgency as to ensure the works can be scheduled the contractor requires the contract to be entered into shortly.

4. The Tribunal made Directions on 29 July 2021 indicating that it considered that the application was suitable to be determined on the papers without a hearing in accordance with Rule 31 of the Tribunal Procedure Rules 2013 unless a party objected.

5. The Directions required the Applicant to send them together with a copy of the application to each Respondent and included with the Directions was a form for the Leaseholders to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. Those Leaseholders who agreed with the application or failed to return the form would be removed as Respondents.

6. On the Applicant’s request the Tribunal confirmed that the directions could be served on [NAME] as Chairman of the [NAME] rather than individually.

7. Replies were received from [COMPANY] and Mr [NAME] on behalf of the [NAME] both of whom agreed to the application and neither of whom called for an oral hearing.

8. In accordance with paragraph 5 above the [NAME] were removed as Respondents.

9. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.

10. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.

3 The Law

11. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

12. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.

ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.

iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.

iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.

v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).

vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.

vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.

4 viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.

ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

13. The circumstances of the application are contained in the application and recited in paragraphs 2 and 3 above.

Determination

14. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.

15. There have been no objections to the application and no evidence of the type of prejudice to the [NAME] as referred to in the [NAME] case referred to above has been identified.

16. The Tribunal therefore grants dispensation from the consultation requirements of S.20 [NAME] in respect of entering into a Qualifying Long Term Agreement for the provision of internal and external redecorations of the various blocks which make up the estate over the next 5 years with work commencing in April 2022.

17. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

18. The Applicant is to send a copy of this determination to all of the [NAME] liable to contribute to service charges.

D [NAME] [NAME] 15 September 2021

5

RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord shows that the works are urgent and necessary.
  • No prejudice is caused to the tenants by skipping consultations.
  • The landlord demonstrates that consulting tenants would be unreasonable.

❌ Tends to be rejected

  • (No factors extracted as all cases favored the landlord)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided to grant dispensation from consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985.

Who was involved?

The property management company and the lessees of the property were involved.

How did the court decide, and why?

The court decided that it was reasonable to dispense with the consultation requirements due to the lack of objections and evidence of prejudice to the lessees.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically Section 20ZA, was applied.

What was the argument that mattered most?

The argument that mattered most was that there was no evidence of prejudice to the lessees from the proposed works.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to obtain dispensation from consultation requirements if it is reasonable to do so.

What evidence or documents mattered?

The evidence of informal consultations and the support of the majority of leaseholders mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to get a solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.