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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Urgent Lift Repairs Dispensation Without Hearing

Case No.

📌 In brief

The Tribunal allowed a landlord to bypass certain consultation requirements for urgent lift repairs in a residential building. The repairs were deemed necessary to ensure access for residents and emergency services.

⚖️ Legal holding

A landlord may obtain dispensation from consultation requirements if the works are urgent and no prejudice is identified.

Topics

tenancy disputesurgent repairs

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can grant dispensation from consultation requirements related to qualifying works if it determines that it is reasonable to do so. Qualifying works refer to works on a building or premises. The consultation requirements involve providing details of proposed works to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for certain actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent lift repairs.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements for urgent lift repairs in a residential property dispute. The landlord sought dispensation due to the lift being out of service and the need for urgent repairs. The Tribunal found no prejudice and granted dispensation.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/00HH/LDC/2022/0014

Property

:

[ADDRESS], [POSTCODE]

Applicant

:

[redacted]

:

[NAME]

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member

:

[NAME] of Decision

:

17 March 2022 without a hearing (rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.

DECISION

The Tribunal grants dispensation from the remaining consultation requirements of S.20 of the Landlord and Tenant Act 1985 in respect of the replacement of the lift control panel.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

The Applicant is to send a copy of this decision to each [NAME].

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was made on 9 February 2022.

2. The Applicant confirms that [ADDRESS] is a purpose-built privately-owned block of 33 flats comprising of ground, first and second floors with a lift.

3.

The Applicant explains that the lift has been out of service since January 2022. The diagnoses from the [COMPANY] is that the control panel needs to be replaced. To date two quotes have been obtained and the board has instructed their lift service contractor, [COMPANY], who provided the cheaper of the two quotes to speed up reinstating the lift.

4.

A Section 20 Stage one Notice was issued on 27 January 2022 with no observations received as at the date of the application. A Section 20 Stage two Notice will be issued on 8 March 2022.

5.

Dispensation is sought to assist residents and the emergency services in gaining access to and from the flats.

6. The Tribunal made Directions on 21 February 2022 indicating that it was satisfied that the matter is urgent, it is not practicable for there to be a hearing and it is in the interests of justice to make a decision disposing of the proceedings without a hearing (rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.

7. The Tribunal required the Applicant to serve the Directions and a copy of the application on each of the Respondents together with a form for the Leaseholders to indicate to the Tribunal whether they agreed with or opposed the application. It was indicated that those Leaseholders who agreed with the application or failed to return the form would be removed as Respondents. The Applicant confirmed on 22 February 2022 that the Tribunal’s Directions had been served.

8. 30 [NAME] responded all of whom were in agreement with the application. As indicated above those agreeing and those not replying have been removed as Respondents.

9. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the only objection gave no reasons in support.

3 10. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.

The Law

11. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

12. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.

ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.

iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.

iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.

v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).

vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.

vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the

4 carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.

viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.

ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. Evidence

13. In the absence of any reasoned objections the Applicant was not required to serve further evidence than that already referred to at paragraph 3 above.

Determination

14. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.

15. The Tribunal accepts that these were works were urgent and could not wait while the full consultation procedures were conducted. re

16. Competitive quotations were obtained, and [NAME] were informed through the service of a Stage 1 Notice. No [NAME] has submitted an objection, and no prejudice has been identified as referred to in the [NAME] case above.

17. For these reasons I accept that dispensation should be granted.

18. The Tribunal therefore grants dispensation from the remaining consultation requirements of S.20 of the Landlord and Tenant Act 1985 in respect of the replacement of the lift control panel.

19. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

20. The Applicant is to send a copy of this decision to each [NAME].

D [NAME] [NAME] 16 March 2022

5 RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works were urgent and could not wait for full consultation procedures.
  • Competitive quotes were obtained for the work.
  • The leaseholders were informed through a Stage 1 Notice.
  • No leaseholder submitted an objection to the application.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from consultation requirements for urgent lift repairs.

Who was involved?

The landlord of a residential property and the lessees of the flats.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and no lessee objected to the repairs.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The urgency of the repairs and the lack of objections from lessees were the most important factors.

Was the decision for or against the person who brought the case?

The decision was in favour of the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to obtain dispensation if the works are urgent and there are no objections.

What evidence or documents mattered?

Competitive quotes for the repair work and the service of a Stage 1 Notice to lessees mattered.

Can a decision like this be appealed?

Yes, a person wishing to appeal must seek permission from the Upper Tribunal within 28 days.

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for specific legal advice.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.