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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Lift Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass the usual consultation process for urgent lift repairs in a residential building. The decision was based on the urgent need to restore the lift's functionality.

⚖️ Legal holding

It is reasonable to dispense with statutory consultation requirements in cases of urgent works.

Topics

tenancy disputesurgent works

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant permission to skip consultation requirements for certain works or long-term agreements if the tribunal finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements due to urgent lift repairs.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 for urgent lift repairs in a residential property. The Tribunal determined it was reasonable to dispense with the consultation requirements due to the urgency of the works.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AF/LDC/2025/0614 Property : [NAME], [ADDRESS], [POSTCODE] Applicant : [redacted] : Ms [COUNSEL], [NAME] Respondents :

[redacted] : Dispensation with Consultation Requirements under section 20ZA Landlord and Tenant Act 1985 Tribunal member :

Judge Robert Latham Alison Flynn MA MRICS

Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 20 March 2025

DECISION

The Tribunal grants this [NAME] to dispense with the consultation requirements imposed by section 20 of the Landlord and Tenant Act 1985 without condition in respect of urgent works to bring a lift back into operation.

2 The [NAME]

1. By an [NAME], dated 17 January 2025, the Applicant applies for dispensation from the statutory duty to consult in respect of urgent works to bring a lift back into use. The cost of the works will exceed the statutory threshold of £250 per flat. 2. [NAME] is a 5 storey block of 25 flats. On 17 October 2024, the lift was reported by residents as [NAME] strange noises when in service. An engineer attended on 18 October and found items trapped in the lift guide shoes. The lift was taken out of service for safety reasons. The cost of the works is some £10,236 (inc VAT). The average cost per flat will be some £410. The Applicant is anxious to put the lift back into service at the earliest opportunity. Undue delay would be caused were the Applicant to follow the statutory consultation procedures.

3. On 3 February 2025, the Tribunal issued Directions. The Directions stated that the Tribunal would determine the [NAME] on the papers, unless any party requested an oral hearing. No party has done so.

4. By 10 February 29025, the Applicant was directed to send to the leaseholders by email, hand delivery or first-class post: (i) copies of the [NAME] form (excluding any list of respondents’ names and addresses) unless already sent by the applicant to the leaseholder/sublessee; (ii) a brief statement to explain the reasons for the [NAME]; and (iii) the directions. The Applicant was further directed to display a copy of these in a prominent place in the common parts of the property.

5. By 21 February 2025, any leaseholder who opposed the [NAME] was directed to complete a Reply Form which was attached to the Directions and send it both to the Tribunal and to the Applicant. The leaseholder was further directed to send the Applicant a statement in response to the [NAME]. No leaseholder has returned a completed Reply Form opposing the [NAME].

6. The Applicant has provided a Bundle of Documents (55 pages) in support of the [NAME]. It has also provided a copy of the lease for Flat 2 [NAME].

7. Section 20ZA (1) of the Act provides: “Where an [NAME] is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.”

3 8. The only issue which this Tribunal has been required to determine is whether or not it is reasonable to dispense with the statutory consultation requirements. This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable.

9. The Tribunal is satisfied that it is reasonable to grant retrospective dispensation from the statutory consultation requirements. This is justified by the urgent need for the works. There is no suggestion that any prejudice has arisen. In the circumstances, it is appropriate to grant dispensation without any conditions.

10. The Directions make provision for the service of the Tribunal’s decision. The Tribunal will email a copy of its decision to the Applicant. The Applicant is responsible for serving a copy of the Tribunal’s decision on the Respondents. Judge Robert Latham 20 March 2025

Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made by e-mail to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are considered urgent.
  • There is no substantial prejudice to the tenants.
  • The landlord complies with the requirements of section 20ZA of the Landlord and Tenant Act 1985.
  • The leaseholders do not object to the urgent works.
  • The works are necessary to address an immediate risk.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal allowed the landlord to bypass the usual consultation process for urgent lift repairs.

Who was involved?

The landlord and 25 leaseholders at Apex House were involved.

How did the court decide, and why?

The court decided to grant dispensation because the works were deemed urgent and necessary for safety reasons.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The argument that the works were urgent and necessary for safety reasons was crucial.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation might also be able to bypass the consultation process if their works are deemed urgent and necessary.

What evidence or documents mattered?

Evidence of the lift malfunction and the urgency of the repair work was presented.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.