First-tier Tribunal Grants Dispensation for Urgent Repairs
📌 In brief
The First-tier Tribunal allowed a landlord to bypass the usual consultation process for urgent repairs to a leaking skylight that was causing damage to a communal staircase.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and necessary.
📖 What the law says
The First-tier Tribunal can grant an exemption from consultation requirements if it determines that it is reasonable to do so. Consultation requirements refer to obligations placed on landlords to consult tenants before undertaking certain works or entering into long-term agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent repairs to a leaking skylight causing damage to the communal staircase within a block of flats.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
HAV/21UH/LDC/2024/0636
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[RESPONDENT]
Respondent: [redacted]
The [NAME] of Flat 1-[ADDRESS]
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
Regional Judge Whitney
Date of Decision
:
4 April 2025
DECISION
2
This is a formal order of the Tribunal which must be complied with by the parties.
Communications to the Tribunal MUST be made by email to [EMAIL]. All communications must clearly state the Case Number and address of the premises.
Summary of the Decision
1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to the works that were required to make good the leaking skylight which was causing damage to block 1. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.
Background
2. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 26 November 2025.
3. The Property is described in the application as:
[ADDRESS] is a three storey,converted office building consisting of seven self contained flats split across two communal areas with commercial units to the ground floor.
4. The Applicant describes the works in the application as:
Leaking skylight causing damage to the communal staircase within block 1 which contrains [sic] Flats 3, 4 & 5
Section 20 has not started. Due to water damage and the skylight being next to the entrance of flat 5 we need to commence with this asap.
We feel we are not able to wait a minumum [sic] of 60 days to replace the skylight
5. The Tribunal gave Directions on 26 February 2025 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.
6. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 7 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.
3 7. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the [NAME] as service charges or the possible application or effect of the Building Safety Act 2022. The [NAME] have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.
The Law
8. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where the lessor undertakes qualifying works with a cost of more than £250 per lease, the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
9. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
10. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.
11. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of the lessor to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.
12. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, the lessor must rebut it. The Tribunal should be sympathetic to [NAME](s).
13. Where the extent, quality and cost of the works were in no way affected by the lessor’s failure to comply, Lord [NAME] said as follows:
4 I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.
14. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
15. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
16. If dispensation is granted, that may be on terms.
17. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in [NAME] but none are relied upon or therefore require specific mention in this Decision.
Consideration
18. The Directions attached a reply form for the Respondents to complete to confirm whether they agreed with the application or not and if opposed, to provide a statement setting out why they oppose.
19. The Tribunal has not received any reply forms back from the Respondents and the Applicant has confirmed in an email dated 21 March 2025 that they have received no objections to the application.
20. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.
21. The reason why dispensation from consultation requirements is said to be required is due to the damage being caused by the leaking skylight and being unable to wait the minimum of 60 days for the consultation process to take place. Given the nature of the works and the fact that it was causing ongoing damage to the building, I am satisfied that the qualifying works were of an urgent nature.
22. There has been no objection to the dispensation of the consultation requirements from any of the [NAME].
23. None of the [NAME] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the [NAME], except for the potential delay and potential problems.
5 24. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
25. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision.
26. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works for the works to the leaking skylight as outlined at paragraph 4. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
27. In reaching my decision I have taken account of the fact that no party has objected to the application. The [NAME] have had opportunity to raise any objection and they have not done so.
RIGHTS OF APPEAL
28. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]
29. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
30. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
31. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Asbestos Removal Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Emergency Works Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Works Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent and necessary.
- There is no prejudice caused to the lessees.
- The works are urgent and necessary to prevent further damage.
- The works are urgent and necessary for health and safety reasons.
- The works are urgent and no prejudice is caused to the lessees.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from consultation requirements for urgent repairs to a leaking skylight.
Who was involved?
The landlord and the leaseholders of several flats were involved.
How did the court decide, and why?
The court decided to grant dispensation because the repairs were urgent and necessary to prevent further damage.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.
What was the argument that mattered most?
The argument that mattered most was the urgency and necessity of the repairs.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if their repairs are urgent and necessary.
What evidence or documents mattered?
Evidence of the urgency and necessity of the repairs was important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to get advice from a qualified solicitor for a case like this.
