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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Repairs

Case No.

📌 In brief

The First-tier Tribunal granted permission to a landlord to skip certain consultation steps for urgent repairs to a residential property. The repairs were deemed necessary and cost-effective, allowing the landlord to proceed without full consultation.

⚖️ Legal holding

A landlord can be dispensed from consultation requirements if the work is urgent and cost-effective.

Topics

consultation requirementsurgent repairsdispensation

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant dispensation from consultation requirements if it deems it reasonable to do so. Consultation requirements refer to obligations placed on landlords to consult tenants before undertaking certain works or entering into long-term agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent repairs.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements for urgent repairs to a residential property. The repairs included removing cill/fillet detail, injecting resin into cracks, creating new fillet detail, and coating the new area. The decision was based on the urgency and cost-effectiveness of the work.

📚 Full judgment Official document

OUTCOME: Allowed

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First-tier Tribunal Property Chamber (Residential Property)

Case reference

: CAM/00ME/LDC/2019/0001

Property

: 38 [ADDRESS],

[POSTCODE]

Applicant: [redacted]

Respondents

: [redacted]

application

Date of Application : 8th January 2019

Type of Application : for permission to dispense with consultation requirements in respect of qualifying works (Section 20ZA Landlord and Tenant Act 1985 (“the 1985 Act”))

Tribunal

: [NAME] (lawyer chair)

[NAME] (Hons)

____________________________________________

DECISION _________________________________ ©

1. The Applicant is granted dispensation from the consultation requirements for removing cill/fillet detail to rear and left hand side area of the ground floor flat externally; inject/infill cracking with injection resin; create new fillet detail using waterproofing slurry solution and coat new area in facade coat

Reasons Introduction 2. It is said by the Applicant that in February 2018 there was a water leak in the ground floor flat of this block of 3 flats and [NAME] had been working on site to rectify the problem. Whilst their contractors were there, another problem was encountered which required the work set out in the decision above to rectify it. It was clearly considered to be more cost effective and less disruptive to the leaseholder to deal with the work immediately.

3. A quotation was obtained from the contractor in the sum of £3,656.00 plus VAT. The respondents were notified. Only a Mr. [NAME] from the first floor flat replied. He questioned why this fault had not been

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picked up earlier because the building has “had major work in the past three years with numerous visits and reports from surveyors”. He also asked why the [NAME] were not paying for this work. Supervising surveyors at the time of earlier works in 2013 provided some evidence that it was not reasonable or practical for this new problem to have been identified at the time.

4. In a directions order dated 10th January 2019, it was said that this case would be dealt with on the papers on or after 19th February 2019 taking into account any written representations made by the parties. It was made clear that if any party wanted an oral hearing, then that would be arranged. No request for a hearing was received and there have been no representations from the Respondents.

The Law 5. Section 20 of the 1985 Act limits the amount which lessees can be charged for major works unless the consultation requirements have been either complied with, or dispensed with by a leasehold valuation tribunal (now called a First-tier Tribunal, Property Chamber). The detailed consultation requirements are set out in Schedule 4, Part 2 to the Service Charges (Consultation Requirements) (England) Regulations 2003. These require a Notice of Intention, facility for inspection of documents, a duty to have regard to tenants' observations, followed by a detailed preparation of the landlord’s proposals.

6. The landlord's proposals, which should include the observations of tenants, and the amount of the estimated expenditure, then have to be given in writing to each tenant and to any recognised tenant’s association. Again there is a duty to have regard to observations in relation to the proposals, to seek estimates from any contractor nominated by or on behalf of tenants and the landlord must give its response to those observations.

7. Section 20ZA of the Act allows this Tribunal to make a determination to dispense with the consultation requirements if it is satisfied that it is reasonable.

Conclusions 8. All the Tribunal has to determine is whether dispensation should be granted from the consultation requirements under Section 20ZA of the 1985 Act. There has been much litigation over the years about the matter to be considered by a Tribunal dealing with this issue which culminated with the Supreme Court decision of Daejan Investments Ltd. v Benson [2013] UKSC 14.

9. That decision made it clear that a Tribunal is only really concerned with any actual prejudice which may have been suffered by the lessees or, perhaps put another way, what would they have done in the circumstances?

10. This is not an application for the Tribunal to approve the reasonableness of the works or the reasonableness or payability of the

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service charge demand. If there is any subsequent application for the Tribunal to assess the reasonableness of, or the charges for these works, the Tribunal will want clear evidence that, given the circumstances faced by the Applicant, there would have been contractors available at the time who would have been able to undertake the works as an emergency at a reduced cost.

11. It is also not an application for the Tribunal to decide whether the [COMPANY] should pay for the work. If any Respondent wants the Tribunal to consider this point, then a separate application will have to be made if a demand for money is sent, when the Tribunal can consider the contractual arrangements and the insurance provisions. However, if the problem was located by the insurer’s contractors, then the Tribunal would want a full explanation as to why the [NAME] did not just instruct their contractors to rectify this defect and pay the cost.

12. As far as this application is concerned, the [NAME] case referred to above now places the responsibility on the shoulders of the long leaseholders to establish a particular prejudice arising from a lack of consultation. Save for the issues raised by Mr. [NAME], none have been put forward, and as none can be inferred from the evidence seen by the Tribunal, it concludes that, on balance, it can grant dispensation. It was clearly sensible to deal with this work whilst contractors were on site and it appears to have been urgent work.

…………………………………… [NAME] Judge 19th February 2019

ANNEX - RIGHTS OF APPEAL

i. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written application for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.

ii. The application for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.

iii. If the application is not made within the 28 day time limit, such application must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.

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iv. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party making the application is seeking.

1

First-tier Tribunal Property Chamber (Residential Property)

Case reference

: CAM/00ME/LDC/2019/0001

Property

: 38 [ADDRESS],

[POSTCODE]

Applicant: [redacted]

Respondents

: [redacted]

application

Date of Application : 8th January 2019

Tribunal

: [NAME] (lawyer chair)

[NAME] (Hons)

____________________________________________

DECISION _________________________________ ©

2

3

…………………………………… [NAME] Judge 19th February 2019

ANNEX - RIGHTS OF APPEAL

4

1

First-tier Tribunal Property Chamber (Residential Property)

Case reference

: CAM/00ME/LDC/2019/0001

Property

: 38 [ADDRESS],

[POSTCODE]

Applicant: [redacted]

Respondents

: [redacted]

application

Date of Application : 8th January 2019

Tribunal

: [NAME] (lawyer chair)

[NAME] (Hons)

____________________________________________

DECISION _________________________________ ©

2

3

…………………………………… [NAME] Judge 19th February 2019

ANNEX - RIGHTS OF APPEAL

4

1

First-tier Tribunal Property Chamber (Residential Property)

Case reference

: CAM/00ME/LDC/2019/0001

Property

: 38 [ADDRESS],

[POSTCODE]

Applicant: [redacted]

Respondents

: [redacted]

application

Date of Application : 8th January 2019

Tribunal

: [NAME] (lawyer chair)

[NAME] (Hons)

____________________________________________

DECISION _________________________________ ©

2

3

…………………………………… [NAME] Judge 19th February 2019

ANNEX - RIGHTS OF APPEAL

4

1

First-tier Tribunal Property Chamber (Residential Property)

Case reference

: CAM/00ME/LDC/2019/0001

Property

: 38 [ADDRESS],

[POSTCODE]

Applicant: [redacted]

Respondents

: [redacted]

application

Date of Application : 8th January 2019

Tribunal

: [NAME] (lawyer chair)

[NAME] (Hons)

____________________________________________

DECISION _________________________________ ©

2

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12. As far as this application is concerned, the Daejan case referred to above now places the responsibility on the shoulders of the long leaseholders to establish a particular prejudice arising from a lack of consultation. Save for the issues raised by Mr. [NAME], none have been put forward, and as none can be inferred from the evidence seen by the Tribunal, it concludes that, on balance, it can grant dispensation. It was clearly sensible to deal with this work whilst contractors were on site and it appears to have been urgent work.

…………………………………… [NAME] Judge 19th February 2019

ANNEX - RIGHTS OF APPEAL

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📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The work was considered more cost-effective and less disruptive if dealt with immediately.
  • It was sensible to carry out the work while contractors were already on site.
  • The work appeared to be urgent.
  • The leaseholders did not demonstrate any specific harm from the lack of consultation.

❌ Tends to be rejected

  • The leaseholder's question about why the fault wasn't picked up earlier was not accepted as a reason to deny dispensation.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal allowed the landlord to skip consultation requirements for urgent repairs.

Who was involved?

The landlord and the long leaseholders of a residential property were involved.

How did the court decide, and why?

The court decided to grant dispensation because the work was urgent and cost-effective.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.

What was the argument that mattered most?

The argument that mattered most was the urgency and cost-effectiveness of the repairs.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation might be able to skip consultation requirements if the work is urgent and cost-effective.

What evidence or documents mattered?

Evidence of the urgency and cost-effectiveness of the repairs was presented.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.