Landlord Granted Urgent Repairs Dispensation Without Consultation
📌 In brief
In this case, the landlord needed to replace two foul water pumps urgently. The Tribunal allowed the landlord to bypass the usual consultation process with the tenants because the work was urgent and no harm was done to the tenants.
⚖️ Legal holding
A landlord may obtain dispensation from consultation requirements if the works are urgent and no prejudice is caused to tenants.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it deems it reasonable to do so. It defines 'qualifying works' as works on a building or premises and outlines the consultation requirements that can be dispensed with.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent works.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for the replacement of two foul water pumps in a residential property. The landlord had to prove the urgency of the work and that no prejudice was caused to the tenants.
📚 Full judgment Official document
OUTCOME: Allowed
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First-tier Tribunal Property Chamber (Residential Property)
Case reference
: CAM/26UG/LDC/2020/0003
Properties : 1-11 [ADDRESS] [POSTCODE] :
Applicant: [redacted]
Respondents The leaseholders of the properties listed in the [NAME] of [NAME] : 23 January 2020
Type of [NAME] : for permission to dispense with consultation requirements in respect of qualifying works - Section 20ZA Landlord and Tenant Act 1985 (“the Act”)
Tribunal
: Mrs [APPELLANT] [NAME] (Hons)
Date of Decision : 17 February 2020 ____________________________________________
DECISION _________________________________ [NAME] © 2019
Decision
1. The Applicant is granted dispensation from the statutory consultation requirements in respect of the qualifying works .
Reasons
Introduction
2. The landlord has applied for dispensation from the statutory consultation requirements in respect of the replacement of two foul water pumps to the property at 1-[ADDRESS] Albans.
3. The development comprises a purpose built block of 11 apartments built circa 2016/17. There are two foul water pumps servicing the building. Following a routine service in October 2019 the need for remedial action was identified and a quote obtained.
4. A second quote was subsequently obtained and cleaning work took place. However in December 2019, the first pump failed and the second shortly after
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that. Due to the urgent nature of the work and the ongoing cost of the alternative of pumping out the chambers every few days the contractors were given the go ahead by the applicants to complete the work . The cost was £7789.53 for replacement of both pumps including VAT.
5. A procedural chair issued directions timetabling this case to its conclusion. One of the directions said that this case would be dealt with on the papers taking into account any written representations made by the parties and a decision would be made on or after 19 February 2020. It was made clear that if any party requested an oral hearing one would be arranged. No such request has been received .
6. No objections were received from leaseholders .
The Law
7. Section 20 of the 1985 Act limits the amount which lessees can be charged for major works unless the consultation requirements have been either complied with, or dispensed with by a leasehold valuation tribunal (now called a First-tier Tribunal, Property Chamber). The detailed consultation requirements are set out in Schedule 3 to the Service Charges (Consultation Requirements) (England) Regulations 2003. These require a fairly complicated consultation process which gives the lessees an opportunity to be told exactly what is going on and the landlord must give its response to those observations and take them into account.
8. The landlord’s proposals, which should include the observations of tenants, and the amount of the estimated expenditure, then have to be given in writing to each tenant and to any recognised tenant’s association. Again, there is a duty to have regard to observations in relation to the proposals, to seek estimates from any contractor nominated by or on behalf of tenants and the landlord must give its response to those observations
7. Section 20ZA of the Act allows this Tribunal to make a determination to dispense with all or part of the consultation requirements if it is satisfied that it is reasonable and the Tenants have not suffered prejudice.
Discussion and Conclusions
8. Following the Supreme Court decision of Daejan Investments Ltd. v Benson [2013] UKSC 14, the only issue for the Tribunal is whether the Respondents have suffered prejudice in dispensing with the requirements.
9. Taking into account into account the urgency of the work and the potential risks of delay, it would clearly be unsatisfactory to Applicant and the Respondents for the work to be delayed. It was therefore sensible for the Applicant to proceed with the works as soon as possible and there is no evidence that dispensation as sought would cause any prejudice to the Repondents. It is therefore reasonable to grant dispensation.
10 This is not an [NAME] for the Tribunal to approve the reasonableness of the works or the reasonableness, apportionment or payability of the service charge
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demand. We make no finding in that regard and the leaseholders will continue to enjoy the protection of section 27A of the Act.
ANNEX - RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
3. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Consultation Errors in Tenancy Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Driveway Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Stairlift Installation
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation Without Tenant …
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Stormdry Application
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Masonry Protection Cream Application
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Works Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Permission for Urgent Roof Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent.
- No prejudice is caused to tenants.
- Tenants do not object to the works.
- Tenants are content with the situation.
- There is no evidence of prejudice to tenants.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass the usual consultation process for urgent repairs.
Who was involved?
The landlord and the tenants of a residential property.
How did the court decide, and why?
The court decided that the landlord could bypass the consultation process because the work was urgent and no harm was done to the tenants.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA.
What was the argument that mattered most?
The landlord proved that the work was urgent and that no prejudice was caused to the tenants.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the consultation process if they can prove the urgency of the work and that no harm is done to the tenants.
What evidence or documents mattered?
Quotes for the work, evidence of the urgency, and lack of objections from tenants.
Can a decision like this be appealed?
Yes, a party can appeal this decision to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
