First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
📌 In brief
The First-tier Tribunal (Property Chamber) allowed a management company to bypass formal consultations for urgent roof repairs, citing the need to act quickly due to water damage affecting residents' well-being. The decision was made without objections from a person.
⚖️ Legal holding
A management company is entitled to seek dispensation from statutory consultation requirements if the works are urgent and it is reasonable to do so.
📖 What the law says
The appropriate tribunal can grant an application to waive all or part of the consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from statutory consultation requirements for urgent roof repair works at a person.
📜 Headnote Official document
The tribunal granted the management company's application to dispense with statutory consultation requirements due to urgent roof repair works at Devonshire House. The decision was based on the urgency of the work and the lack of prejudice to leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
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Case Reference
: LON/00BG/LDC/2025/0821
Property : Flats 1-6 [NAME], [ADDRESS], Isle of Dogs, London [POSTCODE]
Applicant
: [redacted]
Respondents
: [redacted]
: Dispensation from statutory consultant requirements
Tribunal Member
: [NAME] of Decision
: 19 May 2026
_______________________________________________
DECISION ____________________________________
The Tribunal grants the application for dispensation from statutory consultation in respect of the subject works, namely roof repair works at the Property. The applicant should place a copy of this decision together with an explanation of the [NAME]’ appeal rights on its website (if any) within seven days of receipt and maintain it there for at least three months, with a sufficiently prominent link to both on its home page. It should also display copies in a prominent position in the common parts of the Property. This decision does not affect the Tribunal’s jurisdiction upon any future application to make a determination under section 27A of the Act in respect of the reasonableness and/or the cost of the work. FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
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2 The Application 1) The Applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) for dispensation from consultation in respect of works that were required to the roof at the Property due to a leak. The works that were identified and required were: a) Scaffolding set up including handover certificate. b) Repointing ridge tiles where necessary. c) Acrypole applied to gaps on the roof. d) Repoint valley & valley to be acrypole sealed.
2) The Service Charges (Consultation Requirements) Regulations 2003 provide that consultation requirements are triggered if the landlord plans to carry out qualifying works which would result in the contribution of any tenant being more than £250. The Applicant states that the cost of the works the subject of the application exceed this threshold. The works total £4,150.00.
3) By directions dated 19 November 2025, 10 February 2026 and 27 April 2026 (the “directions”) issued by the tribunal, they directed the Applicant to prepare a statement of case, provide reasoning for the application and provide any documentation the Applicant wished to rely upon for the application. The tribunal also directed that the Applicant send each of the [NAME] the application, the tribunal’s directions, the Applicant’s statement of case and display the same in the common parts of the Property, confirming to the tribunal that it had done so. The Applicant confirmed to the tribunal on 10 April 2026 that it had complied with this direction.
4) The directions required any leaseholder who opposed, or positively supported, the application that they should tell the tribunal. If they opposed the application, they should send the tribunal and the applicant’s representative a statement responding to the application together with any documents they wished to rely on. The tribunal received no objections from any of the [NAME].
5) The directions provided that the tribunal would decide the matter on the basis of written submissions unless any party requested a hearing. No such request has been made. The Applicant’s case
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3 6) The Applicant ([APPELLANT]) is the right to manage company for the Property. The application explained that only limited consultation had taken place with the [NAME] due to the urgency of the work but that three quotes had been obtained for the works.
7) The Applicant advised in their application that the urgency of the works was because the property was experiencing water ingress from the roof that needed to repaired quickly for the well-being of the residents.
8) The Applicant submitted a invoice details from the contractor setting out the works that were undertaken. The Applicant also confirmed that no formal responses had been received from leaseholder on the application.
9) At the date of this decision the Tribunal are aware that the works have now been completed.
The Respondents’ case
10) No objections or submissions were made by the [NAME]. Determination and Reasons 11) Section 20ZA(1) of the Act provides:
“Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.”
12) The whole purpose of section 20ZA is to permit a landlord to dispense with the consultation requirements of section 20 of the Act if the tribunal is satisfied that it is reasonable for them to be dispensed with.
13) The Tribunal has taken account the decision in [COMPANY] v [NAME] and others [2013] UKSC 14 in reaching its decision.
14) There is no evidence before the tribunal that the Respondents were prejudiced by the failure of the Applicant to comply with the consultation requirements.
15) The Tribunal is satisfied that the works were urgent in nature and that in the circumstances it is reasonable to dispense with the consultation requirements.
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16) Whilst the Applicant is not the landlord, they are the RTM responsible for carrying out works at the Property and managing the Property.
17) Whether the works are payable under the terms of the lease, or if the works have been carried out to a reasonable standard or at a reasonable cost are not matters which fall within the jurisdiction of the tribunal in relation to this present application. This decision does not affect the tribunal’s jurisdiction upon any future application to make a determination under section 27A of the Act in respect of the reasonableness, payability and /or cost of the works.
Chairman: [NAME]: 19 May 2026
APPEAL PROVISIONS
These summary reasons are provided to give the parties an indication as to how the Tribunal made its decision. If either party wishes to appeal this decision, they should first make a request for full reasons and the details of how to appeal will be set out in the full reasons. Any request for full reasons should be made within a month. Any subsequent application for permission to appeal should be made on Form RP PTA.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Insulation Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Window Replacement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Long-Term Energy Agree…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Retroactive Permission for Urgent Roof Maintenance
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent.
- It is reasonable to seek dispensation.
- There is no evidence of real prejudice to the tenants.
- No relevant prejudice has been suffered by leaseholders.
- High risk of imminent major failure in the property.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal granted dispensation from statutory consultation requirements for urgent roof repair works.
Who was involved?
A management company and the leaseholders of Devonshire House were involved.
How did the court decide, and why?
The court decided that it was reasonable to dispense with consultations due to the urgency of the work and lack of prejudice to leaseholders.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The management company argued that the works were urgent and necessary for residents' well-being, with no objections from leaseholders.
Was the decision for or against the person who brought the case?
The decision was in favour of the management company.
What does this mean for someone in a similar situation?
Someone facing urgent repairs can apply to bypass formal consultations if it is reasonable and there is no prejudice to leaseholders.
What evidence or documents mattered?
Evidence included quotes from contractors, confirmation of limited consultation due to urgency, and lack of objections from leaseholders.
Can a decision like this be appealed?
Yes, decisions can generally be appealed within the specified timeframe for full reasons and appeal details.
Is it worth getting a solicitor for a case like this?
It is advisable to seek legal advice from a qualified solicitor for specific cases involving property management and leaseholder rights.
