First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass certain consultation requirements for urgent roof repairs at a residential property. The decision was made after considering the lack of written objections from leaseholders and the necessity of the repairs.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if it is reasonable to do so.
📖 What the law says
The First-tier Tribunal can grant an exemption from consultation requirements if it determines that it is reasonable to do so. Consultation requirements refer to the obligations placed on landlords to consult tenants before undertaking certain works or entering into long-term agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs at a residential property. The decision was based on the lack of written objections from leaseholders and the necessity of the repairs.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2022
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AK/LDC/2023/0310 Applicant : [redacted] Representatives : None Respondents : [redacted] : 1-5 and 10-11, [ADDRESS] [POSTCODE] Type of [NAME] : [NAME] for the dispensation of consultation requirements pursuant to S.20ZA of the Landlord and Tenant Act 1985
Tribunal Members : [APPELLANT] : Paper determination Date of Decision : 5th March 2024
DECISION
2
Decisions of the Tribunal (1) The Tribunal grants the [NAME] for the dispensation of all or any of the consultation requirements provided for by section 20 of the Landlord and Tenant Act 1985 (Section 20ZA of the same Act). (2) The reasons for the Tribunal’s decision are set out below. The background to the [NAME]
1. The property an early Victorian three storey stucco fronted building with a pitched slate roof and flat roof converted to form seven self-contained flats.
2. The Tribunal did not inspect the property as it considered the documentation and information before it in the set of documents prepared by the Applicant enabled the tribunal to proceed with this determination.
3. This has been a paper hearing which has been consented to by the parties. The documents that were referred to are prepared by the Applicant, plus the Tribunal’s [NAME], the contents of which we have recorded. Therefore, the Tribunal had before it a bundle of documents extending to 26 pages prepared by the Applicant. Paragraph 4 [NAME] requested that a specimen copy of a lease should be included within the bundle but for whatever reason this was not provided.
4. The Applicant, landlord seeks dispensation under section 20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) from all the consultation requirements imposed on the landlord by section 20 of the 1985 Act, (see the Service Charges (Consultation Requirements) (England) Regulations 2003 (SI2003/1987), Schedule 4). The request for dispensation concerns urgent works for the repair works to the to the flat roof at 1-5,10,11 [ADDRESS] [POSTCODE] (“the Property”), following ingress of rainwater to flat 5. The works involve a replacement “Triflex” liquid rubber covering to the flat roof and associated works. This repair follows previous roof repairs undertaken in August by the same contractor.
5. Notice of the landlord’s intention to carry out these works was given to leaseholders by email dated 18th November 2023. The works were considered urgent because the leaking roof was causing damage to flat 5 and because of the landlord’s obligation to maintain the fabric of the building. Therefore, the works have already been completed in mid December 2023. The estimated cost of the works is £5,532 inclusive VAT payable to [NAME] [NAME], an amount that it is proposed to pass to the seven leaseholders through the service charge.
3 6. Section 20ZA relates to consultation requirements and provides as follows: “(1) Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
(2) In section 20 and this section— “qualifying works” means works on a building or any other premises, and “qualifying long term agreement” means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a superior landlord, for a term of more than twelve months. …. (4) In section 20 and this section “the consultation requirements” means requirements prescribed by regulations made by the Secretary of State. (5) Regulations under subsection (4) may in particular include provision requiring the landlord— (a) to provide details of proposed works or agreements to tenants or the recognised tenants’ association representing them, (b) to obtain estimates for proposed works or agreements, (c) to invite tenants or the recognised tenants’ association to propose the names of persons from whom the landlord should try to obtain other estimates, (d) to have regard to observations made by tenants or the recognised tenants’ association in relation to proposed works or agreements and estimates, and (e) to give reasons in prescribed circumstances for carrying out works or entering into agreements.
7. The [NAME] on 172h January 2024 required any of the leaseholders who opposed the [NAME] to make their objections known on the reply form produced with the [NAME]. The [NAME] states that there was one objection from the seven leaseholders. The objector’s grievance was stated to be in connection with the previous roof repair works in August and no written objection was received.
8. By the same [NAME] of the Tribunal dated 12th January 2024 it was decided that the [NAME] be determined without a hearing or by way of a paper case. The issues 9. The only issue for the Tribunal to decide is whether or not it is reasonable to dispense with the statutory consultation requirements.
4 This [NAME] does not concern the issue of whether or not service charges will be reasonable or payable. Findings 10. Having read the evidence and submissions from the Applicant and having considered all of the documents and grounds for [NAME] the [NAME] provided by the applicants, the Tribunal determines the dispensation issues as follows.
11. Section 20 of the Landlord and Tenant Act 1985 (as amended) and the Service Charges (Consultation Requirements) (England) Regulations 2003 require a landlord planning to undertake major works, where a leaseholder will be required to contribute over £250 towards those works, to consult the leaseholders in a specified form.
12. Should a landlord not comply with the correct consultation procedure, it is possible to obtain dispensation from compliance with these requirements by an [NAME] such as this one before the Tribunal. Essentially the Tribunal must be satisfied that it is reasonable to do so.
13. In the case of [COMPANY] v Benson [2013] UKSC 14, by a majority decision (3-2), the Supreme Court considered the dispensation provisions and set out guidelines as to how they should be applied.
14. The Supreme Court came to the following conclusions: a. The correct legal test on an [NAME] to the Tribunal for dispensation is: “Would the flat owners suffer any relevant prejudice, and if so, what relevant prejudice, as a result of the landlord’s failure to comply with the requirements?” b. The purpose of the consultation procedure is to ensure leaseholders are protected from paying for inappropriate works or paying more than would be appropriate. c. In considering applications for dispensation the Tribunal should focus on whether the leaseholders were prejudiced in either respect by the landlord’s failure to comply. d. The Tribunal has the power to grant dispensation on appropriate terms and can impose conditions. e. The factual burden of identifying some relevant prejudice is on the leaseholders. Once they have shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
5 f. The onus is on the leaseholders to establish: i. what steps they would have taken had the breach not happened and ii. in what way their rights under (b) above have been prejudiced as a consequence.
16.
Accordingly, the Tribunal had to consider whether there was any prejudice that may have arisen out of the conduct of the applicant and whether it was reasonable for the Tribunal to grant dispensation following the guidance set out above.
17. The whole purpose of Section 20ZA is to permit a Landlord to dispense with the consultation requirements of Section 20 of the Act if the Tribunal is satisfied that is necessary for them to be dispensed with.
18. The Tribunal is of the view that, taking into account that there were no written objections from the leaseholders, it could not find prejudice to any of the leaseholders of the property by the granting of dispensation relating to the defective flat roof covering, as set out in the documentation in the bundle submitted in support of the [NAME].
19. The Tribunal was mindful of the fact that the works were undertaken following an inspection from a [NAME].
20. The Applicant believes that the works were necessary and urgent due to the water ingress. On the evidence before it, the Tribunal agrees with this conclusion and believes that it is reasonable to allow dispensation in relation to the subject matter of the [NAME]. The Applicant is required to ensure that the fabric of the building is maintained to the satisfaction of the leaseholders in accordance with the terms of the lease. The remedial works to the flat roof are therefore to be carried out as a matter of urgency, hence the decision of the Tribunal.
21. Rights of appeal made available to parties to this dispute are set out in an Annex to this decision.
22. The Applicant shall be responsible for formally serving a copy of the Tribunal’s decision on the leaseholders named on the schedule attached to the [NAME]. Furthermore, the Applicant shall place a copy of the Tribunal’s decision on dispensation together with an explanation of the leaseholders’ appeal rights on its website (if any) within 7 days of receipt and shall maintain it there for at least 3 months, with a sufficiently prominent link to both on its home page. It should also be posted in a prominent position in the communal areas. In this way, leaseholders who have not returned the reply form may view the Tribunal’s eventual decision on dispensation and their appeal rights.
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Name: Judge Duncan Jagger MRICS Date: 5th March 2024
ANNEX - RIGHTS OF APPEAL
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consultation Requirements for Roof Repai…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Balcony Repairs Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Ingress Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Under Section 20ZA
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord demonstrates that consulting tenants would cause significant financial loss.
- The landlord shows that the situation is an emergency requiring immediate action.
- The landlord proves that tenants have been adequately informed through alternative means.
- The landlord provides evidence that the consultation process would delay essential repairs.
- The landlord argues that the decision is in line with previous reasonable dispensations.
❌ Tends to be rejected
- (No factors extracted as all cases favored the landlord)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass certain consultation requirements for urgent roof repairs.
Who was involved?
The landlord and leaseholders of a residential property were involved.
How did the court decide, and why?
The court decided to grant dispensation because there were no written objections from leaseholders and the repairs were deemed necessary.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was the lack of written objections from leaseholders and the necessity of the repairs.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if the repairs are urgent and necessary.
What evidence or documents mattered?
The lack of written objections from leaseholders and the documentation regarding the urgency and necessity of the repairs mattered.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases like this.
