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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Works

Case No.

📌 In brief

The First-tier Tribunal granted permission to a landlord to bypass the usual consultation process for urgent works needed for a Health & Safety Executive audit. This decision was made because the works were deemed too urgent to wait for the regular consultation process.

⚖️ Legal holding

A landlord may be dispensed from statutory consultation requirements if the works are sufficiently urgent and no prejudice to a person is shown.

Topics

statutory consultation requirementsurgent worksHealth & Safety Executive audit

Provisions

Landlord and Tenant Act 1985 s.20ZAService Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State through regulations, which may include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenant suggestions for estimates, considering tenant observations, and giving reasons for actions in certain situations.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from statutory consultation requirements for urgent works related to a Health & Safety Executive audit.

📜 Headnote Official document

The Tribunal granted dispensation from statutory consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 for urgent works to provide excavations for an audit of gas networks by the Health & Safety Executive. The Tribunal found the works sufficiently urgent and no prejudice to lessees was shown.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AY/LDC/2022/0221 Property : 1-25 [ADDRESS] [POSTCODE] Applicant : [redacted] Borough of Lambeth Respondents : [redacted] the list attached to the [NAME] of [NAME] : Dispensation from statutory consultation requirements Tribunal : Judge Nicol Date of decision : 24th July 2023

DECISION

The Tribunal grants the Applicant dispensation under section 20ZA of the Landlord and Tenant Act 1985 from the statutory consultation requirements in relation to urgent works to provide excavations for an audit of gas networks by the Health & Safety Executive. Reasons 1. This [NAME] for dispensation from statutory consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 has been determined on the papers. A face to face hearing was not held because the Tribunal directed that the case was suitable for the paper track and the parties did not object. The documents that the Tribunal was referred to are in a bundle consisting of 52 pages, the contents of which have been recorded where appropriate below.

2. The Applicant is the freehold owner of the subject property, a purpose- built block of 25 flats. The Respondents are [NAME] of 10 of the flats, the rest being directly let on secure tenancies.

2 3. On 29th September 2022 the Applicant wrote to the Respondents explaining that the Health & Safety Executive were due to carry out an audit in accordance with gas safety management regulations in relation to the gas networks owned by the Applicant which serve the subject property. Ahead of the audit, the Applicant was required to excavate trial digs and leave them open for inspection by the auditors.

4. On 15th September 2022 the Applicant received a quote from the [COMPANY], a contractor with whom they have a long-term qualifying agreement, in the total sum of £13,165.45. Such works would be subject to consultation requirements under section 20 of the Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 because the costs exceed the threshold of £250 per flat.

5. However, there was not enough time to complete the consultation process and do the works ahead of the audit. Therefore, the Applicant applied to the Tribunal for dispensation from those requirements under section 20ZA of the Act.

6. Under section 20ZA(1), the Tribunal may dispense with the statutory consultation requirements if satisfied that it is reasonable to do so. The Supreme Court provided further guidance in [COMPANY] v Benson [2013] UKSC 14; [2013] 1 WLR 854: (a) Sections 19 to 20ZA of the Act are directed to ensuring that [NAME] of flats are not required to pay for unnecessary services or services which are provided to a defective standard or to pay more than they should for services which are necessary and provided to an acceptable standard. [42] (b) On that basis, the Tribunal should focus on the extent to which [NAME] were prejudiced by any failure of the landlord to comply with the consultation requirements. [44] (c) Where the extent, quality and cost of the works were unaffected by the landlord’s failure to comply with the consultation requirements, an unconditional dispensation should normally be granted. [45] (d) Dispensation should not be refused just because a landlord has breached the consultation requirements. Adherence to the requirements is a means to an end, not an end in itself, and the dispensing jurisdiction is not a punitive or exemplary exercise. The requirements leave untouched the fact that it is the landlord who decides what works need to be done, when they are to be done, who they are to be done by and what amount is to be paid for them. [46] (e) The financial consequences to a landlord of not granting dispensation and the nature of the landlord are not relevant. [51] (f) Sections 20 and 20ZA were not included for the purpose of transparency or accountability. [52] (g) Whether or not to grant dispensation is not a binary choice as dispensation may be granted on terms. [54, 58, 59]

3 (h) The only prejudice of which a [NAME] may legitimately complain is that which they would not have suffered if the requirements had been fully complied with but which they would suffer if unconditional dispensation were granted. [65] (i) Although the legal burden of establishing that dispensation should be granted is on the landlord, there is a factual burden on [NAME] to show that prejudice has been incurred. [67] (j) Given that the landlord has failed to comply with statutory requirements, the Tribunal should be sympathetic to [NAME]. If [NAME] raise a credible claim of prejudice, the Tribunal should look to the landlord to rebut it. Any reasonable costs incurred by [NAME] in investigating this should be paid by the landlord as a condition of dispensation. [68] (k) [NAME]’ complaint will normally be that they have not had the opportunity to make representations about the works proposed by the landlord, in which case [NAME] should identify what they would have said if they had had the opportunity. [69]

7. The Tribunal is satisfied, on the evidence, that the proposed works are sufficiently urgent that it has not been possible to comply with the statutory consultation requirements. Further, none of [NAME] have objected to the [NAME] for dispensation, either to the Applicant or to the Tribunal, let alone established any basis for thinking that they would be prejudiced by the lack of consultation.

8. The Tribunal’s role at this stage is limited to determining only if the statutory consultation requirements may be dispensed with. As stated in the Tribunal’s directions, “This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable.” 9. Given the lack of any objection or any evidence of prejudice, the Tribunal has determined that it is reasonable to dispense with the statutory consultation requirements. Name: Judge Nicol Date: 24th July 2023

Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have.

4 If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are deemed urgent and necessary.
  • There is no evidence showing prejudice to the tenants or lessees.
  • The landlord reasonably seeks dispensation from statutory consultation requirements.
  • The works are considered sufficiently urgent by the court.
  • No prejudice to the leaseholders is established.

❌ Tends to be rejected

  • (No factors identified that went against the claimant in the provided cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the landlord to bypass the statutory consultation requirements for urgent works related to a Health & Safety Executive audit.

Who was involved?

The landlord of a property and the leaseholders of the flats in the property were involved.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and no prejudice to the leaseholders was shown.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.

What was the argument that mattered most?

The argument that mattered most was that the works were urgent and could not wait for the regular consultation process.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case, the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass the statutory consultation requirements if their works are urgent and no prejudice to leaseholders is shown.

What evidence or documents mattered?

Evidence showing the urgency of the works and the lack of objections from the leaseholders mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.