Tribunal Grants Dispensation for Urgent Repairs to Address Leaks
📌 In brief
The Tribunal allowed a landlord to bypass the usual consultation process for urgent repairs to fix leaks from walkways and balconies into the basement. This decision was made because the repairs were deemed urgent and there was no evidence that a person would be prejudiced by the lack of consultation.
⚖️ Legal holding
A landlord may obtain dispensation from statutory consultation requirements if the works are sufficiently urgent and there is no evidence of prejudice to a person.
📖 What the law says
The appropriate tribunal can grant an exemption from consultation requirements if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State that require landlords to consult tenants about proposed works or agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from statutory consultation requirements for urgent repairs.
📜 Headnote Official document
The Tribunal granted dispensation from statutory consultation requirements for urgent works to address leaks from walkways and balconies into the basement, finding the works sufficiently urgent and no evidence of prejudice to the lessees. Judge Nicol, First-tier Tribunal (Property Chamber).
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BK/LDC/2023/0036 Property : [NAME], 114 [ADDRESS] [POSTCODE] Applicant : [redacted] : [COUNSEL] [NAME] [COMPANY] Respondents : [redacted] in the list attached to the [NAME] of [NAME] : Dispensation from statutory consultation requirements Tribunal : Judge Nicol Date of decision : 11th April 2023
DECISION
The Tribunal grants the Applicant dispensation under section 20ZA of the Landlord and Tenant Act 1985 from the statutory consultation requirements in relation to urgent works to address leaks from walkways and balconies into the basement. Reasons 1. This [NAME] for dispensation from statutory consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 has been determined on the papers. A face to face hearing was not held because the Tribunal directed that the case was suitable for the paper track and the parties did not object. The documents that the Tribunal was referred to are in a bundle in 3 parts consisting of 110 pages in total, the contents of which have been recorded where appropriate below.
2 2. The Applicant is the freehold owner of the subject property, a purpose- built block of 16 flats with one commercial unit in the basement. The Respondents are [NAME] of the 16 flats.
3. The basement is used by the Institute of Psychoanalysis. They have reported water penetration into the basement, endangering recently installed equipment and rendering meeting rooms unusable and in turn causing a loss of rental income. Starting on 18th January 2023, the Applicant’s solicitors have written to the Respondents stating their intention to repair the walkways and balconies to the ground floor which they identify as the source of the water penetrating into the balcony. [NAME] responded questioning whether paying for repair of the balconies was their responsibility under the lease but that is an issue of payability which may be raised at a later stage.
4. The Applicant has tendered for the works and obtained 6 tenders quoting prices from around £25,000 to over £70,000. Such works are subject to consultation requirements under section 20 of the Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 because the costs exceed the threshold of £250 per flat and the Applicant has applied to the Tribunal for dispensation from those requirements under section 20ZA of the Act.
5. Under section 20ZA(1), the Tribunal may dispense with the statutory consultation requirements if satisfied that it is reasonable to do so. The Supreme Court provided further guidance in [COMPANY] v Benson [2013] UKSC 14; [2013] 1 WLR 854: (a) Sections 19 to 20ZA of the Act are directed to ensuring that [NAME] of flats are not required to pay for unnecessary services or services which are provided to a defective standard or to pay more than they should for services which are necessary and provided to an acceptable standard. [42] (b) On that basis, the Tribunal should focus on the extent to which [NAME] were prejudiced by any failure of the landlord to comply with the consultation requirements. [44] (c) Where the extent, quality and cost of the works were unaffected by the landlord’s failure to comply with the consultation requirements, an unconditional dispensation should normally be granted. [45] (d) Dispensation should not be refused just because a landlord has breached the consultation requirements. Adherence to the requirements is a means to an end, not an end in itself, and the dispensing jurisdiction is not a punitive or exemplary exercise. The requirements leave untouched the fact that it is the landlord who decides what works need to be done, when they are to be done, who they are to be done by and what amount is to be paid for them. [46] (e) The financial consequences to a landlord of not granting dispensation and the nature of the landlord are not relevant. [51]
3 (f) Sections 20 and 20ZA were not included for the purpose of transparency or accountability. [52] (g) Whether or not to grant dispensation is not a binary choice as dispensation may be granted on terms. [54, 58, 59] (h) The only prejudice of which a lessee may legitimately complain is that which they would not have suffered if the requirements had been fully complied with but which they would suffer if unconditional dispensation were granted. [65] (i) Although the legal burden of establishing that dispensation should be granted is on the landlord, there is a factual burden on [NAME] to show that prejudice has been incurred. [67] (j) Given that the landlord has failed to comply with statutory requirements, the Tribunal should be sympathetic to [NAME]. If [NAME] raise a credible claim of prejudice, the Tribunal should look to the landlord to rebut it. Any reasonable costs incurred by [NAME] in investigating this should be paid by the landlord as a condition of dispensation. [68] (k) [NAME]’ complaint will normally be that they have not had the opportunity to make representations about the works proposed by the landlord, in which case [NAME] should identify what they would have said if they had had the opportunity. [69]
6. The Applicant has issued two notices in purported compliance with the consultation requirements, on 19th January and 13th February 2023, save that they admit they have only given 7 days, rather than the required 30 days, for responses, due to the need for urgency.
7. The Tribunal is satisfied, on the evidence, that the proposed works are sufficiently urgent that it has not been possible to comply with the statutory consultation requirements. Further, none of [NAME] have objected to the [NAME] for dispensation, either to the Applicant or to the Tribunal, let alone established any basis for thinking that they would be prejudiced by the lack of consultation.
8. The Tribunal’s role at this stage is limited to determining only if the statutory consultation requirements may be dispensed with. As stated in the Tribunal’s directions, “This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable.” 9. Given the lack of any objection or any evidence of prejudice, the Tribunal has determined that it is reasonable to dispense with the statutory consultation requirements. Name: Judge Nicol Date: 11th April 2023
4
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Window Replacement Works
- First-tier Tribunal (Property Chamber) Landlord Wins Fire Alarm Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Asbestos Removal Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Building Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants Fire Alarm Upgrade Dispensation Without Formal Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Boiler Replacement Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are deemed urgent and necessary.
- There is no evidence of prejudice to the lessees.
- The landlord seeks dispensation from statutory consultation requirements.
❌ Tends to be rejected
- (No significant factors identified that went against the claimant in these cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from statutory consultation requirements for urgent repairs to address leaks from walkways and balconies into the basement.
Who was involved?
The landlord sought dispensation from statutory consultation requirements, while the lessees were the respondents.
How did the court decide, and why?
The court decided to grant dispensation because the works were sufficiently urgent and there was no evidence of prejudice to the lessees.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 19 to 20ZA and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was that the works were sufficiently urgent and there was no evidence of prejudice to the lessees.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also seek dispensation from statutory consultation requirements if the works are sufficiently urgent and there is no evidence of prejudice to the lessees.
What evidence or documents mattered?
Evidence of the urgency of the works and the lack of evidence of prejudice to the lessees mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
