First-tier Tribunal Grants Dispensation from Consultation Requirements
📌 In brief
The First-tier Tribunal granted permission to the landlord to bypass consulting the tenants about major works to the lifts in the building. This decision was made because the tenants did not show any prejudice from the lack of consultation.
⚖️ Legal holding
A landlord may be dispensed from consulting tenants about major works if it is reasonable to do so and no prejudice is shown.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements related to major works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord from consulting the tenants about major works due to the lack of prejudice shown.
📜 Headnote Official document
The Tribunal granted dispensation to the landlord from consulting the tenants about major works due to the lack of prejudice shown. The case involved the consultation requirements imposed by Section 20 of the Landlord and Tenant Act 1985 and the dispensation granted under Section 20ZA.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/00MR/LDC/2020/0053
Property
:
1-30 [ADDRESS], [POSTCODE]
Applicant
:
[redacted]
Representative
:
[COMPANY]
Respondent: [redacted]
[NAME] (Flat 1) Ms [RESPONDENT] (Flat 8) Mrs [COUNSEL] (Flat 9) Ms [COUNSEL] (Flat 17)
Representative
:
Type of Application
:
To dispense with the requirement to consult lessees about major works
Tribunal Member(s)
:
Judge J. Dobson
Date of Decision
:
14th September 2020
DECISION
Decision
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1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in respect of major works to the lifts in the building. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.
The application and the history of the case
2. The Applicant applied for dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
3. The Tribunal gave Directions on 29th July 2020, explaining that the only issue for the Tribunal is whether, or not, it is reasonable to dispense with the statutory consultation requirements and is not the question of whether any service charge costs are reasonable or payable. The Directions Order listed the steps to be taken by the parties in preparation for the determination of the dispute, if any.
4. The Directions stated that the Tribunal would proceed by way of paper determination without a hearing pursuant to of the Tribunal Procedure Rules 2013, unless any party objected. There has been no objection to determination of the application on the papers and indeed agreement from each Respondent who replied.
5. This is the decision made following that paper determination.
The Law
6. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where the lessor undertakes qualifying works with a cost of more than £250 per lease the relevant contribution of each lessee (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
7. Section 20ZA provides that on an application to dispense with any or all of the consultation requirements, the Tribunal may make a determination granting such dispensation “if satisfied that it is reasonable to dispense with the requirements”.
8. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v Benson et al [2013] UKSC 14.
9. The leading judgment of Lord [NAME] explained that a tribunal should focus on the question of whether the lessee will be or had been prejudiced in either paying where that was not appropriate or in paying
3 more than appropriate because the failure of the lessor to comply with the regulations. The requirements were held to give practical effect to those two objectives and were “a means to an end, not an end in themselves”.
10. The factual burden of demonstrating prejudice falls on the lessee. The lessee must identify what would have been said if able to engage in a consultation process. If the lessee advances a credible case for having been prejudiced, the lessor must rebut it. The Tribunal should be sympathetic to the lessee(s).
11. Where the extent, quality and cost of the works were in no way affected by the lessor’s failure to comply, Lord [NAME] said as follows:
“I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.”
12. If dispensation is granted, that may be on terms.
13. The “main, indeed normally, the sole question”, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, the Lessee will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
14. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
15. The effect of [NAME] has very recently been considered by the Upper Tribunal in [NAME] v [NAME] and Others [2020] UKUT 177 (LC), a decision published only several days ago, although that decision primarily dealt with the imposition of conditions when granting dispensation and that the ability of lessees to challenge the reasonableness of service charges claimed was not an answer to an argument of prejudice arising from a failure to consult.
Consideration
16. The Applicant explained that the building is an 8-storey traditional purpose-built block Local Authority block of flats containing 30 properties constructed in 1954. A sample lease, of Flat 1, was provided with the application (“the Lease”). The Tribunal understands that the leases of the other properties are in the same or substantively the same terms.
17. The Applicant explained in the application that the major works relate to the two lifts in the building and will be undertaken by one of two contractors with whom a qualifying long-term agreement has
4 previously been entered into. It states that if the work were to be tendered for now, the quoted price would be likely to be much higher. The work is described as complex and technical.
18. The work is to be undertaken commencing January 2021 and is estimated to take six weeks. The Applicant says that there is an element of urgency, notwithstanding the intended commencement date, to the works because the equipment shows signs of failing and replacement parts are no longer available. Further, that is the lifts do fail, they will be out of action for a much longer time than the time for the undertaking of the major works.
19. The Applicant states that correspondence has been entered into with the [NAME]. The Applicant proposes to enter into a reduced tender process, seeking estimates from the two particular contractors. The Applicant holds a reserve fund from which the Respondents’ share of the payment would be made.
20. The Applicant is responsible for repairs and other services. The relevant provisions are contained in, amongst others, clauses 3.17, 5.2 and 6.2 plus 6.3 and additionally in the Fifth Schedule and Sixth Schedule.
21. There has been no response from any of the leaseholders at all, whether agreeing or, more relevant for these purposes, opposing.
22. None of the Respondents have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation, except for the potential delay and potential problems.
23. Accordingly, the Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
24. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the roof of the building.
25. This decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying long- term agreement. The Tribunal has made no determination on whether the costs are reasonable or payable. If a [NAME] wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
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RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consulting Tenants About Emergency Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consulting About Major Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consulting Tenants About Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Tenant Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Safety Works Dispensation Without Consultat…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs Without Con…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation From Consulting Leaseholde…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consulting Tenants About Major Roof Work…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Leaseholders About Major Work…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord acted reasonably in dispensing with tenant consultations.
- No prejudice was shown to affect the tenants.
- The works were deemed urgent and necessary.
- There were significant health and safety concerns preventing consultation.
❌ Tends to be rejected
- (No factors listed as all cases favored the landlord)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass consulting the tenants about major works to the lifts.
Who was involved?
The landlord and the tenants of the building were involved.
How did the court decide, and why?
The court decided that the landlord could bypass the consultation process because the tenants did not show any prejudice from the lack of consultation.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 Sections 20 and 20ZA were applied.
What was the argument that mattered most?
The argument that mattered most was that the tenants did not demonstrate any prejudice from the lack of consultation.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to bypass the consultation process if they can show that the tenants will not suffer any prejudice.
What evidence or documents mattered?
Evidence showing that the tenants did not suffer any prejudice from the lack of consultation mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
