VadeLab
AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation from Consultation Requirements for Major Works

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass certain consultation requirements for major repair works. The decision was made because the repairs were necessary to prevent further damage to the property.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if it is reasonable to do so, taking into account the potential prejudice to tenants.

Topics

tenancy disputesrepair worksconsultation requirements

Provisions

Section 20ZA of the Landlord and Tenant Act 1985

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can decide to waive some or all consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. The consultation requirements refer to rules set by the Secretary of State that require landlords to consult tenants about proposed works or agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985.

📜 Headnote Official document

The Tribunal granted dispensation from the consultation requirements of Section 20 of the Landlord and Tenant Act 1985 for works to replace the floor to the roof terrace. The decision was based on the need to address significant damage to the property due to water ingress.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/29UN/LDC/2021/0015

Property

:

[ADDRESS] [POSTCODE]

Applicant: [redacted]

[RESPONDENT]

:

[COMPANY]

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member(s)

:

[NAME] of Decision

:

15 April 2021

DECISION

The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to replace the floor to the roof terrace.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.

2. The Applicant explains that “Due to the ingress of water from the roof terrace the property is suffering significant damage. Electrics are also being dripped. The communal hall/stairs is also being damaged” “The property is being damaged & deteriorating each time it rains heavily.” “The section 20 consultation has been started.

3. The Tribunal made Directions on 23 February and 8 March 2021 indicating that the Tribunal considered that the application was suitable to be determined on the papers without a hearing in accordance with Rule 31 of the Tribunal Procedure Rules 2013 unless a party objected.

4. The Tribunal sent to the Respondent its Directions together with a copy of the Application and a form to indicate whether she agreed with or objected to the application and if she objected to send her reasons to the Applicant.

5. It was indicated that if the application was agreed to or no response was received the [NAME] would be removed as a Respondent.

6. Ms [RESPONDENT] replied that she agreed to the application and did not require an oral hearing. In accordance with the preceding paragraph Ms [RESPONDENT] has been removed as a Respondent and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.

7. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.

The Law

8. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements:

Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

3 9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.

ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.

iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.

iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.

v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).

vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.

vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.

viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.

ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

10. A schedule of works has been provided comprising; • Provide scaffold for safe access

4 • Remove railings to roof terrace • Lift rotten decking and terrace floor • Lay new timber and fibre glass floor with non slip surface • Refit railings • Apply water repellent to surrounding brickwork • Leave sit clean and tidy

Determination

11. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.

12. Clearly the work was required and due to the ongoing damage being caused it would have been unreasonable to incur the delay caused by following the consultation requirements of S.20 Landlord and Tenant Act 1985. No objection was received from the [NAME] and in these circumstances, I am prepared to grant the dispensation requested.

13. In view of the above the Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to replace the floor to the roof terrace.

14. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

D [NAME] [NAME] 15 April 2021

RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.

5 2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The property was suffering significant damage from water ingress, making the repair work urgent.
  • Electrical systems were being affected by water, indicating a serious issue.
  • The communal areas of the property were also being damaged by the water.
  • The property was deteriorating with each heavy rain, showing the need for immediate action.
  • The respondent tenant agreed to the application for dispensation and did not request an oral hearing.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from the consultation requirements for major repair works.

Who was involved?

The landlord applied for dispensation and the tenant agreed with the application.

How did the court decide, and why?

The court decided to grant dispensation because the works were necessary to prevent further damage to the property.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The argument that mattered most was the necessity of the works to prevent further damage to the property.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to obtain dispensation from consultation requirements if the works are necessary to prevent further damage to the property.

What evidence or documents mattered?

The evidence included a schedule of works detailing the necessary repairs.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.